YOUR MOVE SDS reviews

★★★★★ 5/5

Google

A huge thank you to all the team at Your Move Wollaton for the care and compassion shown to us during the sale of our family home 🏡 ❤️ Maddi was an absolute gem handling the sale for us. Providing professional advice when needed and showing compassion and care throughout a very emotional time for us. Maddi was there for us throughout the whole journey. She was always there to listen, advise, or follow things up for us. ❤️ Supporting us to choose the right buyers for our family home, was so important to us, the Your Move team understood this ❤️ Knowing our family home will continue to be loved by it's new owners made completion so much more gentle ❤️ Thank you, Carolyn and Diane

Carolyn · 24 December 2024

★★★★★ 5/5

Google

I recently purchased a house through Your Move, and despite facing numerous challenges due to the vendor’s position, the experience turned out to be a positive one thanks to the incredible team, especially Alix. Alix went above and beyond to sort out all the issues that arose during the process. Her dedication and hard work were truly commendable. She was always available to address my concerns and ensured that everything was resolved efficiently. From the very beginning, Sally was incredibly helpful, guiding me through the buying process with her expertise and support. Alix made a difficult situation much more manageable. Her commitment to the clients are unparalleled. I highly recommend Your Move in Wollaton to anyone looking to buy a home! G. Nazhad

G · 25 September 2024

★★★★★ 1/5

Google

No stars if possible! Simply too difficult for both buyers and vendors. I viewed a property with a previous agent. When I wanted to put an offer for the property when it was later advertised by Your Move (Wollaton), Grace of Your Move advised that my offer be put through the previous agent. When the vendor accepted my offer (through that agent), Your Move continued to take viewings for the property, refused to take the property off the market or put "STC" on its advertisements for the property despite the vendor's instructions. Two weeks after my offer for the property was accepted and despite the vendor's instructions, the property is still on the market. Alix was the agent looking after the subject property. When the vendor later tried to reach Your Move, Alix was "unavailable" to revert to the vendor and did not return the vendor's call. I emailed Your Move to get a confirmation that the property is off the market due to the vendor's acceptance, no response from Your Move either. When I asked to view other properties, they were more than happy to oblige. My recommendation is not to deal with Your Move. I am stopping other viewings with Your Move. Your Move is simply too difficult to deal with.

Albert · 16 April 2024

★★★★★ 5/5

Google

We sold our house through Your Move Wollaton and what a fantastic 5 star experience. Sally initially came out to value the property and is incredibly knowledgeable about the Wollaton market. Maddi and Grace kept us well informed about our viewings and communication was excellent, but the shining star has to be our agent Alix. Her liaison with our buyer, and both solicitors was excellent. At times when we thought the sale might not complete, there was no hesitation in contacting other parties to find out what was happening and she really put our minds at ease. I've absolutely no hesitation in recommending this fantastic estate agent.

Lisa · 16 April 2024

★★★★★ 5/5

Google

Your Move, the staff, and in particular Alix were excellent in supporting us in purchasing our property. They were always available both by phone call and email and always responded appropriately and in a timely fashion. They were great at being the 'middle person' between us and the vendor. The purchase of the property was done swiftly with little delay. Thanks to Alix and her team. We would highly recommend selling your property with Your Move.

Sunny · 16 April 2024

★★★★★ 5/5

Google

Everyone we dealt with at Your Move Wollaton has been excellent. We really can’t fault them , the whole process was very well managed and we were very supported throughout. If you do choose Your Move and have Alix looking after your sale you have hit the jackpot - Alix is a star!!! ( and a very patient and understanding star !!!)

Ian · 26 August 2024

★★★★★ 5/5

Google

Following an unsuccessful listing with a different agent, Sally relaunched the property with very professional photos resulting in an offer very swiftly. The whole process was very quick and smooth. Alix has been outstanding in her responsiveness,, understanding and professionalism. Highly recommend the whole Wollaton team.

Mandy · 25 October 2024

★★★★★ 5/5

Google

Sally and her team have made selling my family home of 44 years the most pain free process imaginable - highly professional and efficient, I have no hesitation at all recommending them - top team - top service

Matt · 24 December 2024

★★★★★ 5/5

Google

Purchased a property and the agent on this case was Maddi - the journey took some turns and ups and downs but it has to be said Maddi was absolutely fantastic throughout, answered every query in a reasonable timeframe and kept me updated …

Raj · 16 April 2024

★★★★★ 5/5

Google

From valuation to completion we received a 5 star service from Sally and her team, Maddie, Grace and Alix. They were always polite, friendly and professional, always kept us fully informed and up to date throughout the whole process. What …

Jackie · 16 April 2024

★★★★★ 5/5

Google

Lovely, friendly, experienced, knowledgable staff. From having our house valued by Sally through to picking up keys to our new property. All the staff especially Maddi kept us well informed, always answered my queries no matter how small in good time. Highly recommend if you’re looking to sell in the area.

Sophie · 16 April 2023

★★★★★ 5/5

Google

Great experience again letting with your move. I have sold and let through this office a few times and the service and communication has always been fantastic. Big thank you to Sally, Sharon, Emily & Louise!

Emma · 18 June 2023

★★★★★ 5/5

Google

YourMove Wollaton compared extremely favourably with 2 other Estate Agents we’d used. They gave good realistic advice, they were extremely good at communicating quickly. Emily & Ally were very responsive and held the Sale together very well. On the day that the lifting of the first full lockdown was announced, Jordan was on the phone discussing freshly marketing the house, new photos as the garden was more colourful. He arrived the 1st day permitted to do this. I’d have no hesitation in recommending YourMove WollatonPositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 25 August 2021

★★★★★ 5/5

Google

Big thank you to Aly @ wollaton we recently purchased a property from her and was overwhelmed with her help. Although we did not pay for Alys services as we was the purchasers she was constantly keeping us updated with the chain and dealt with all issues effectively and fast. We was in our new home 8 weeks after our offer being excepted I have been a property developer for 25 years and in this time she is the best negotiator I have come across and a true asset to the company. Best wishes and we will no doubt be dealing with you all in the future Happy new year Elizabeth & Nick XPositiveResponsiveness, Professionalism

Elizabeth · 25 August 2021

★★★★★ 5/5

Google

Even though we were the buyers Ally and the the supporting team were extreme helpful and responsive to our concerns both before and after we put in an offer. Having not bought a house in the UK before we were somewhat green to the process. Ally was extremely helpful with this and made it clear any concerns we had she was more than happy to take the time to explain to our satisfaction. We took her up on this suggestion and honestly she went beyond our expectations. This level of customer service is something many organisations would do well to mirror. We have nothing but a positive mindset towards Your Move Estate Agents in Wollaton and should we need Estate Agent Services in the future they will certainly be our first choice.PositiveResponsiveness, Quality, Professionalism

James · 25 August 2021

★★★★★ 4/5

Google

Overall very good service thank you. Particular thanks to Alix for her perseverance in holding the chain together.

Jill · 16 April 2024

★★★★★ 1/5

Google

I complained multiple times about landlord and notified them the council had come in and deemed the house unsafe for the 3rd bedroom to be used which in theory should be a direct breach of tenancy. They refused to get involved yet were quick to support landlord. Avoid as a tenant

Cara · 24 November 2024

★★★★★ 5/5

Google

Your Move have been OUTSANDING; I was selling through Purple Bricks, but I was buying from Your Move and they were so helpful at updating me and keeping in touch the whole long and laborious process. It didn't matter where the news was in our chain of five, I always heard from Your Move first. I would recommend this estate agent without hesitation!

Sarah · 16 April 2024

★★★★★ 5/5

Google

Ally at your move was exceptionally supportive and helpful to us as first time buyers. She made the process easy and helped us to understand the different steps to buying a house as a first time buyer. We had a few hiccups along the way but these were issues that were out of the estate agents hands and Ally always worked rapidly to attend to any issues that arose and excelled at communicating to us around our busy work schedule. Ally is very approachable and communicative and we are thankful she took us on. Rob Hall at your move also helped us with our mortgage. Again friendly, professional and communicative throughout each stage of the process. I would wholeheartedly endorse the team of yourmove and am so very thankful for their assistance.

Rhodri · 19 June 2019

★★★★★ 5/5

Google

Your Move has just confirmed that our contract for sale has just been exchanged. Typical of the great service the team at Bramcote Lane have provided since we appointed them. It has never mattered who we spoke with, Sally, Maddi or Alix they always knew what was happening, promptly dealt with queries, were extremely helpful and made sure there were no unnecessary delays by keeping on top of things. During the sale we had small inevitable dealings with two other local agents who proved "cowboys" by comparison. I would certainly recommend the Bramcote Lane Branch. Sally has years of experience in the immediately surrounding area which proved so useful and her colleagues are so helpful. Dave Fisher

David · 18 June 2022

★★★★★ 5/5

Google

Exemplary service.Following the passing of my lovely Dad I found selling the family home a daunting experience. In the past I have had the experience of poor service from another local estate agent. This service was so different. Alix’s has been professional, and compassionate throughout the process . I asked for weekly updates by email or phone. She kept me informed which really helped ease my anxieties. We completed las Friday. Despite the Corona Virus and the restrictions and challenges it has brought Your Move has continued to offer a 1st class service. Thank you all.

Tricia · 18 June 2022

★★★★★ 4/5

Google

My wife and I recently sold our detached house in Chilwell and were looked after by Sally and Maddi who dealt with the sale, and it was a professional courteous and pleasant experience. We were kept informed in a very proactive manner. We would recommend this company based on our experience

Shaun · 27 June 2024

★★★★★ 5/5

Google

We have used Rightmove Wollaton twice and cant recommend highly enough.The staff are excellent, always polite, they go above n beyond going up n down the chain contacting other parties sometimes 3 times a day and always get back to you with info n always return calls.Very professional.All staff are excellent but a huge shout out to Ally B who looked after us both moves.Cannot fault this agent

Jane · 18 June 2021

★★★★★ 5/5

Google

We sold our house with Your Move Wollaton in the very volatile recent market. It took nearly two months to find a buyer and it was all down to the hard work of Naomi who found them and followed through. Both Naomi and Maddi facilitated the sale very professionally and promptly with good communication all throughout. Thank you and best wishes to all at YM Wollaton.

Prasanthi · 18 June 2023