William H Brown Nottingham reviews

★★★★★ 5/5

Google

The Mortgage Advisor Peter Applewhite was fantastic, really complicated circumstances yet he didn't give up. Trust is so important when your dealing with such a large investment, Peter went above and beyond, and always kept me in the loop. This meant that I had full confidence when returning to him for my insurances and have recommended William H Brown to many friends and colleagues.

Johanna · 11 December 2025

★★★★★ 5/5

Google

Working with Peter was an absolute pleasure. He is very knowledgeable, took time to understand our position and put forward a number of mortgage options. He was attentive and efficient in responding to queries ensuring the process was smooth from start to finish. We completed the purchase in around 8 weeks. If shopping for a home I’d highly recommend Peter to assist.

Brett · 4 December 2025

★★★★★ 5/5

Google

I had a great experience renting through William H Brown Estate Agents in Nottingham. Eve was friendly, professional, and very helpful throughout the process. She made everything smooth and stress-free. I’d definitely recommend Eve and the team!

Negin · 26 March 2026

★★★★★ 5/5

Google

Since we first made contact with William H Brown with regards to purchasing and getting a Mortgage Peter Applewhite the Mortgage Services Manager has been excellent. He kept us informed at every stage including the remortgage for the last 2 years when the rate is due to change. This was completed today and his help in this matter has been immense especially as their have been some personal issues that I have had to deal with whilst I was awaiting to renegotiate the last 2 years interest charge on the Nationwide Mortgage. I have found Peter to be very professional and always willing to go that extra mile to make sure the service he provides is top notch. To be honest I do not know what it would have been with out his help. He is a credit to his profession and also to William H Brown .

John · 15 August 2024

★★★★★ 5/5

Google

Matt and his team were excellent, from the moment I first met him all the way through to passing my keys over, I have previously used other agents but will never use anyone else after dealing with Matt

Tony · 16 November 2025

★★★★★ 1/5

Google

Dreadful customer service. One of the staff had parked right outside blocking anyone arriving or leaving the public car park/road outside their office. An older gentleman was sat on his car quite distressed as could not move forwards or confident enough to move backwards. I popped my head into their office to ask if the car belonged to anyone there and one of the young ladies ended a phone call and said yes it’s theirs and they would move it. Only she didn’t and after 5 minutes I rang them as the gentleman was now very distressed. The girls in the office thought it was funny and as they giggled told me she can’t move her car as is on the phone and told me it was not a through road. So we should reverse! I had already reversed onto the main road but the older gentleman couldn’t! The tone and rudeness of the girls in that office was unbelievable .. it is not a car park for staff and blocking others exiting the parking spaces is wrong … but their attitude was appalling! Hilariously we have them booked for a house valuation … that’s certainly going to canceled!

Jane · 4 December 2025

★★★★★ 1/5

Google

Warning: W.H. Brown is selling property with serious management and parking issues. Prospective buyers and investors should be extremely cautious about purchasing at Trent Bridge Quays, where W.H. Brown is actively marketing apartments. This development is plagued with predatory parking enforcement and absent management. Residents with valid permits are routinely fined for parking in their own allocated bays. Appeals are dismissed without consideration, fines escalate quickly, and some residents are even threatened with legal action over spaces they are contractually entitled to use. The property management company is uncontactable - no phone number, no email, no accountability. This leaves residents with no route for support or resolution, creating an environment of stress, financial loss, and hostility. By continuing to sell apartments here, W.H. Brown is knowingly promoting properties with ongoing structural and legal issues that will directly impact both rental desirability and long-term resale value. Buyers deserve transparency, but instead are being exposed to unnecessary risk. Purchasing here is not simply a bad investment, it is a liability. Proceed with extreme caution.

Alison · 23 September 2025

★★★★★ 5/5

Google

We had very positive experience selling our house, Zoe and Chelsea were very helpful and kept us up to date with the progress. We had little difficulties during the process due to external factors and Zoe rose to the challenge and helped us resolving by going above and beyond her role. Many thanks for the team

Durga · 16 April 2024

★★★★★ 5/5

Google

Peter is fantastic! He explains everything in a language I Understand and is efficient and professional! It’s great to have his advice and knowledge in helping me find a suitable mortgage.

Scarlett · 16 April 2024

★★★★★ 5/5

Google

Very helpful throughout the process. Peter the Mortgage adviser was very understanding and explained everything step by step. Would highly recommend any body wanting a mortgage.

Pav · 16 January 2026

★★★★★ 5/5

Google

Peter was very helpful and walked me through the process so I could fully understand the mortgage I have signed up for, great service would highly recommend

Peter · 16 April 2024

★★★★★ 5/5

Google

A really complex sale was made simpler by the professional, courteous service. We were made to feel like our sale really mattered and were extremely pleased with the service we received.

Rob · 22 October 2025

★★★★★ 5/5

Google

Eve Walter she was very good very excellent

G.ANKITHA · 16 March 2026

★★★★★ 5/5

Google

Peter has made my whole mortgage experience very easy, every step of the way he has taken a lot of time to explain things to me and make sure I understand what is going on, he always keeps me up to date with what is happening. He has been excellent!!

Rebekah · 12 December 2024

★★★★★ 5/5

Google

Can highly recommend this Estate Agent for assisting in selling / renting properties. The team led by manager Ben were extremely efficient and helpful in my recent house sale. They made the daunting process very smooth and went “that extra yard” to ensure a quick & professional sale. I am delighted with their A+ service and Ben was always hands-on keeping me updated at every stage of the sale. The legal & Conveyancing aspects were not as smooth and not the fault of William H Brown however the Estate Agent team assisted as best as they could to manage the issues. THANKYOU Ben and your fabulous team for all your help... so much appreciated! Paul.

Paul · 22 June 2020

★★★★★ 5/5

Google

Peter helped me five years ago with my mortgage and I have just remortgaged again with his help and guidance. He made the process easy, I was fully able to understand it, and he answered all my questions. Thank you!

Leonie · 10 March 2025

★★★★★ 5/5

Google

First time house buying was one of the most stressful things I've ever done. I couldnt of done it without Oliver Rowland (Mortgage Advisor) Oliver was always polite, understanding and the most patience person i have met when it came to 'Dumb questions' Nothing ever seemed a problem for him when problems arisen with other parties. From the 1st appointment through to moving in and even after he always cared and was throughly geniune. I would 100% recommend Oliver and will be going back to him throughout my mortgage.

Jay · 23 June 2019

★★★★★ 5/5

Google

Simply outstanding, Talia could not be more helpful - she answered all our queries and held our hand when we needed guidance. When Talia wasn't available Adrienne was on hand who was every bit as good. I highly recommend them.

Tom · 22 June 2021

★★★★★ 5/5

Google

We have just used William H Brown for a recent transaction and we can not rate them high enough. Our buyer was awkward with unrealistic expectations from the start but they were dealt with professionally. We never had to chase for updates, they always answer the phone and call back if needed. Adrienne and Ben were fantastic throughout. We will be using again shortly. Best agent in Nottingham without a shadow of doubt.

Darren · 22 June 2020

★★★★★ 5/5

Google

I’ve had very pleasant experience with William H Brown at West Bridgeford, I have been dealing with Peter Applewhite who has been great at making the first time buying process as simple as it can be, everything was explained really clearly and I never felt rushed during the meetings. I would highly recommend him!

Freya · 12 April 2024

★★★★★ 5/5

Google

Peter has helped throughout the whole mortgage process and I couldn't thank him more for making it easy and understandable

Lizzie · 12 July 2025

★★★★★ 5/5

Google

Very communicative. Always at the end of the phone if we need to know anything. Found us plenty of buyers, then vetted them to make sure they were bona fide. Sold the house within days, and kept us up to date with the progress of the sale. Would recommend.

Joe · 16 April 2024

★★★★★ 4/5

Google

Great photos and website promotion. Been a long journey due to sales falling through but we got there in the end. Would recommend.

Lorraine · 6 May 2025

★★★★★ 1/5

Google

Organised a mortgage/protection meeting at 11am today with Josh Parkin, rang up at 11:15 to query why I hadn't been contacted to be told my number had been passed to their worker incorrectly and the he would ring me asap. I've then been waiting for a further 20 minutes to receive an email explaining this mistake and that he is unavailable to carry out today's meeting. Totally unprofessional and wasted my time. Would not recommend this service.NegativeProfessionalism

George · 22 June 2021