Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery clear process from beginning to…
Very clear process from beginning to end. Quick access to support lines when needed to finalise things
David · 2 June 2024
Agent replied · 19 June 2024
Thank you for your five star review. We're delighted to hear you enjoyed your auction experience.
★★★★★ 3/5
TrustpilotI brought a property through SDL and…
I brought a property through SDL and still haven’t received the keys to the property as of yet
Customerwayne · 14 May 2024
Agent replied · 19 June 2024
We're disappointed to receive your review. We've looked into your purchase and can see that we didn't receive keys for this property, we arranged viewings through the tenant who naturally had access. Our team have emailed you again today to confirm this and we've also put another call through to the seller to double check if there are any spare keys to handover. If you have no luck getting the keys from the tenants, please call us on 0800 046 5454 and we'll do what we can to help you resolve this.
★★★★★ 5/5
TrustpilotExcellent professional service with…
Excellent professional service with great communication.
Rob · 22 November 2024
Agent replied · 24 December 2024
Thank you for your five star review!
★★★★★ 5/5
TrustpilotSuccess through SDL
The process of going to auction via SDL was so simple & stress free. I achieved way above the reserve price which was wonderful. As an investor I’m seriously considering purchasing & selling all my properties through them in the future.
Joesph · 28 July 2022
Agent replied · 19 June 2024
Hi Joseph, Congratulations on your sale! It's great to hear how simple you found the process - we look forward to helping you again in the future. Best wishes, SDL Property Auctions
★★★★★ 5/5
TrustpilotAbsolutely superb service
Absolutely superb service. Spoke to a lady called Ruth and she was able to answer every question I had regarding several properties on their website. Also gave me some tips regarding property locations and general financial advice. Nice to speak to someone with real knowledge in their field of work.
Ray · 19 January 2021
Agent replied · 19 June 2024
Hi Ray,Thank you for taking the time to leave us a 5-star review - your feedback for Ruth is fantastic, it's great to hear how helpful you found your call with her. Best wishes, SDL Property Auctions
★★★★★ 1/5
TrustpilotBad service Events as they happened
Events as they happened Tried to organise a viewing no responseMade an early offer no responseReceived notification property soldReceived response saying they would organise a viewing ( don't know what's next)
Geoff · 27 June 2023
Agent replied · 19 June 2024
Hi Geoff. We're sorry to hear you didn't have a positive experience engaging with us. We work hard to make our processes as simple as possible and it sounds like we fell a little short this time. We do hope that we can work with you in the future and help you achieve a successful buying journey.
★★★★★ 5/5
TrustpilotEasy to work with
Easy to work with. Good customer service
Emma · 25 October 2024
Agent replied · 24 December 2024
Thank you for your five star review! It's great to hear you enjoyed your auction experience.
★★★★★ 5/5
TrustpilotGood
Very good and efficient people to do business with
James · 21 September 2024
Agent replied · 22 October 2024
Thank you for your wonderful 5 star review. it's great to hear you enjoyed working with our team.
★★★★★ 5/5
TrustpilotVery Easy, just use SDL
This was such an easy process to complete. SDL made it so simple and quick. Sold our property in less than 4 weeks and achieved a higher than expected price. Don't mess about, use SLD for a hassle free sale.
Nick · 31 July 2022
Agent replied · 19 June 2024
Hi Nick, Congratulations on your sale! We're glad to hear your lovely feedback - we'll make sure to pass this over to the team.Best wishes, SDL Property Auctions
★★★★★ 5/5
TrustpilotGood communication
Good communication. Friendly and attention to detail
Caz · 21 October 2024
Agent replied · 22 October 2024
Thank you for your five star review! We're pleased to hear you enjoyed your auction experience.
★★★★★ 4/5
TrustpilotVery helpful staff on the other end of…
Very helpful staff on the other end of the phone and always easy to get to speak to them .
Andrew · 3 March 2024
Agent replied · 19 June 2024
Thank you for your review. It's great to hear you've had a great experience with our team.
★★★★★ 5/5
TrustpilotGood advice from the first enquiry
Good advice from the first enquiry, talking through the process and implications. Achieved a higher sale price than the best estimates and well over the reserve. Very happy. Thankyou
Shaun · 1 August 2023
Agent replied · 19 June 2024
Hi Shaun. Thank you for your five star review & congratulations on your sale! It's great to see we exceeded your expectations.
★★★★★ 5/5
TrustpilotRealistic Guide Price - Successful Outcome
Great advice throughout and setting a realistic guide price in today's current challenging market conditions meant that the sale generated significant interest in the room and a successful outcome.
Ed · 1 August 2023
Agent replied · 19 June 2024
Congratulations on your sale Ed. It's great to hear you had such a successful experience selling with us.
★★★★★ 5/5
TrustpilotVery straightforward great guidance
Very straightforward great guidance Greater customer support Always someone available to talk to you So thankful that one does not have to negotiate through numerous options eg HSBC before one gets to speak to a person. Plan to use SDL again recommended strongly
Joseph · 1 March 2022
Agent replied · 19 June 2024
Hi Joseph,Thank you for taking the time to leave us a great 5-star review. It's lovely to hear how easy it was to speak to our team and it's fantastic to know how happy you were with their service. Best wishes, SDL Property Auctions
★★★★★ 5/5
TrustpilotGreat service
Great service! Staff very friendly and helpful, would highly recommend.
KF · 31 August 2024
Agent replied · 22 October 2024
Thank you for your 5 star review!
★★★★★ 3/5
TrustpilotToo many lots in 1 day
Too many lots in 1 day. This takes away 1 day from the completion timescale.
Customer · 2 June 2024
Agent replied · 19 June 2024
Thank you for your review. The number of lots we offer in our auction does not affect the completion timescale. We have various teams working throughout the auction to send out contracts as soon as possible after the hammer falls. The only time this may be slightly delayed is if we're waiting for information from the purchaser, such as their solicitor details. If you have an concerns about your purchase and the completion timescale please call us on 0800 046 5454.
★★★★★ 5/5
Trustpilotvery little input from me
very little input from me, very good marketting, £30k more than I expected. Thank you
Brian · 1 June 2024
Agent replied · 19 June 2024
Thank you for your 5 star review - and congratulations on your sale!
★★★★★ 5/5
TrustpilotFirst rate Property Auction companyy whole experience in dealing with sdl…
My whole experience in dealing with sdl has been excellent from start to finish. Any queries I had were dealt with promptly and professionaly.I have no hesitation in recommending them. Many thanks for all your help.
Bas · 8 December 2022
Agent replied · 19 June 2024
Thank you for your wonderful five star review.
★★★★★ 1/5
TrustpilotReally bad experience thus far
Really bad experience thus far. After being promised heaven and earth last year only for the house sale to fall through. I am hoping that this time around it will be a better experience. My property is being listed for a second time.
ONO · 3 February 2022
Agent replied · 19 June 2024
Hi Ono,We're sorry to hear about your experience - while we appreciate your frustrations, we want to highlight how important it is that all information is disclosed prior to a sale taking place. Our team are working hard to find a solution to sell your property this time around, where you'll hopefully gain a better experience of auctions, which usually have a fall through rate of less than 1%.If you wish to discuss this with us in more detail, feel free to give our friendly team a call on 0800 046 5454.Best wishes,SDL Property Auctions
★★★★★ 5/5
TrustpilotReally pleased with the service…
Really pleased with the service provided and the professional manner of all of the staff I interacted with. I choose to use the full service including their associated legal team. Everything ran like clockwork and I am pleased to say that the sale was fully completed as agreed. There are fees but as long as you make certain that you are aware of them then there’s no issue
David · 18 November 2022
★★★★★ 5/5
TrustpilotGreat communication
Great communication, honesty and a great result
Steve · 2 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us your five star review. We're pleased to hear you enjoyed your auction experience with us.
★★★★★ 5/5
GoogleMy experience with SDL Property Auctions was fantastic. From our initial meeting with Andy right through to completion. They have been helpful, easy to contact and completely transparent throughout the entire process. I would highly recommend this company to anyone who is considering Auctioning their home.
A customer · 22 June 2021
Agent replied · 21 June 2024
Hi Helen,
Thank you for taking the time to leave us a 5-star review. It's fantastic to know how helpful you've found Andy and the team and we're glad to have been able to help with your sale.
Best wishes,
SDL Property Auctions
★★★★★ 5/5
Trustpilotall good
all good, great comunication, hepfull people, very happy with whole process and service reciaved thank you
Greg · 26 April 2024
Agent replied · 19 June 2024
Thank you for your lovely 5 star review!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, member of staff who I felt with Jim and others were brilliant.I was kept informed during the whole process of selling my property Whole process ran smoothly from start to finish
Nigel · 24 February 2023
Agent replied · 19 June 2024
Thank you Nigel for your positive feedback. We're delighted to hear you had a great experience with our team. Congratulations on your sale!
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