Trusted Agent profile

Robert Ellis Lettings and Management reviews

β˜…β˜…β˜…β˜…β˜… Excellent

560 reviews across 2 platforms

130 High Road, Beeston, Nottingham NG9 2LN

Robert Ellis Lettings and Management's Nottingham office at 130 High Road is rated 4.9 out of 5 across 560 reviews on two platforms, including 543 Google reviews rated 4.9. The 17 Trustpilot count is for the whole business. It won Trusted Agent in The Trusted Agent 2026 awards. Checked 9 October 2026.

Google logo

4.9 / 5

543

Reviews on Google

This office

Trustpilot logo

17

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Robert Ellis Lettings and Management. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

4/5

Google

Hello. I have not made up my mind about the house; I have other properties to view but Ella was-is very good - showing me round and saying everything important in a short space of time 😌 The room is compact but the house seems quite cosy for the coming winter months. Julian

Giulian Β· 24 September 2024

Agent replied Β· 10 November 2024

Dear Giulian Bates, Thank you for your positive review and kind words about Ella’s service. We appreciate your feedback and understand the importance of making the right choice. It's great to hear you found the house cosy and well-presented. Should you need any further assistance or have more questions while considering your options, please don't hesitate to reach out. Robert Ellis Letting Agents Beeston

5/5

Google

We recently moved into a rented property and Hannah Sutcliffe made sure everything went smoothly and on time, would definitely recommend!

Steven Β· 16 October 2025

Agent replied Β· 23 October 2025

Thank you, Steven Hart, for providing a 5-star rating for Robert Ellis Letting Agents - Beeston. Your support truly means a lot to us. We're pleased to know our service met your expectations. We look forward to serving you again in the future. Robert Ellis Letting Agents - Beeston

5/5

Google

Ella showed us our flat and recently did our inspection. She's so lovely & wonderful, & we're very grateful for her help so that we could get the flat. We've only had positive interactions with the entire office so far. Thanks Ella & the team at Beeston 😊 …

Robyn Β· 11 November 2024

Agent replied Β· 11 December 2024

Dear Robyn, Thank you for your outstanding feedback and for awarding us a five-star review. We are delighted to hear about your positive experience with Ella and our team. Ensuring a seamless and pleasant process for our clients is our top priority, and we are pleased to have met your expectations. Your kind words inspire us to continue delivering exceptional service. Sincerely, Robert Ellis Letting Agents Beeston

5/5

Google

I had a great experience with Robert Ellis letting agency throughout my letting process. The team was professional, responsive, and made everything smooth from start to finish. A special thank you to Mr. Jai Matharu for his outstanding support and guidance. He was always helpful, patient, and ensured everything was handled efficiently. His communication was excellent, and he made the whole process much less stressful. I truly appreciate the support and would highly recommend Robert Ellis to anyone looking for a reliable and professional letting agency.

Shiny Β· 2 April 2026

5/5

Google

Very good so far. Ella was very friendly when showing me around the house and explained the process of applying for the house etc patiently. I phoned to double check how much we would have to pay up front and Josh explained this patiently as well. Thank you!

Caitlin Β· 3 November 2024

Agent replied Β· 10 November 2024

Dear Caitlin Lovell, Thank you for your glowing review and for taking the time to share your experience with Robert Ellis Letting Agents Beeston. We are delighted to hear that Ella and Josh provided you with such friendly and informative service. Your kind words serve as a great motivation for our team to continue delivering exemplary service. We look forward to assisting you further. Warm regards, Robert Ellis Letting Agents Beeston

5/5

Google

This was an excellent experience. I'd only just arrived to the UK with pets and was at a loss for finding a good place to rent in an unfamiliar and competitive market. Ella showed me two properties, and was professional, knowledgeable and organized both times. Everything was handled courteously and in a timely manner, and I appreciate Ella taking the time to answer the many questions I had as a newcomer. I was offered the apartment I wanted most, and I have Ella and the team to thank!

Beki Β· 11 August 2024

5/5

Google

Ella was absolutely lovely! She came to do our property inspection and was so bubbly and lovely to talk to. Very respectful and took her shoes off without being asked to do so. Very thorough yet very quick at going through everything.

Sarah Β· 11 November 2024

Agent replied Β· 11 December 2024

Dear Sarah Nunns, Thank you for sharing your wonderful experience with Ella during your property inspection. We are delighted to hear that she provided such a thorough and pleasant service. It's our goal to ensure our customers feel comfortable and respected throughout the process. Your feedback is greatly appreciated and will be shared with Ella and the team. Robert Ellis Letting Agents Beeston

5/5

Google

Very helpful agents. Clear messages of when my viewing was. Ella was professional and great at showing me around, very informational about the flat showing.

Josh Β· 10 April 2026

5/5

Google

As a landlord I have used the Beeston branch of Robert Ellis for many years. I am very pleased with the overall service they provide. I would like to commend, in particular, the work of Ella in negotiating a new tenancy for my apartment. Ella's customer service is of the highest level; she is informative and diligent whilst also being kind and friendly. Her communication is regular and reliable. This was especially important for me as over the last years I have lived in continental Europe as well as a different region of the UK. Robert Ellis make managing property remotely a convenience. I would also like to thank Kaz and Joe for their involvement in ensuring this was a smooth and effective changeover.

S Β· 26 July 2024

5/5

Google

Ella was friendly, patient and guided me throughout the process of house viewing

Amos Β· 9 October 2025

Agent replied Β· 23 October 2025

Really appreciate your 5-star rating for Robert Ellis Letting Agents - Beeston. It's gratifying to know that our service met your expectations. Your feedback truly motivates our team to continue delivering exceptional service. Thank you, Amos Matiro. Robert Ellis Letting Agents - Beeston

5/5

Trustpilot

I just wanted to take a moment to…

I just wanted to take a moment to sincerely thank Marie Dunham at Robert Ellis Estate Agents in Beeston for everything she has done in successfully selling my property.

Suzie Β· 26 February 2026

5/5

Google

Thank you Jai for your smooth and hassle-free support and thanks to the Robert Ellis team as well. A big kudos to you!

S Β· 9 April 2026

5/5

Google

Millie was always pleasant and was very easy to communicate with. Any issues we had, she strove to help as much as possible. We got our deposit back in full which was also a bonus! Definitely would recommend renting with this agency

Abigail Β· 24 September 2024

Agent replied Β· 23 December 2024

Dear Abigail Boyce, Thank you for your glowing review of Robert Ellis Letting Agents Beeston. We are delighted to hear that Millie provided you with excellent service and effective communication. Ensuring your satisfaction and a seamless rental experience is our top priority. We are pleased that you received your full deposit back and appreciate your recommendation. Your feedback is invaluable to us. Sincerely, Robert Ellis Letting Agents Beeston

5/5

Google

I had a viewing today. the agent Ella was super nice and helpful. Based on my interaction with her, I would defo recommend Robert Ellis plus also they have good properties on the market.

Ali Β· 3 January 2025

Agent replied Β· 22 January 2025

Dear Ali Akbar, We sincerely appreciate your glowing 5-star review! Your feedback is a testament to our commitment to excellence. Thank you for choosing Robert Ellis Letting Agents Beeston. Robert Ellis Letting Agents Beeston

5/5

Google

Chantelle is an absolute professional who not only helped us find the right house but guided us through the entire journey with valuable suggestions. This builds long term relations and credibility and we are delighted that we worked with Chantelle to close the deal. In the past we have worked with others (including from the same company, who kept things transactional and weren't as responsive. However the speed of execution and support by Chantelle has delighted us and is surely adding to a positive reputation for Robert Ellis. A big thank you to Chantelle and we would trust her blindly.

Saurabh Β· 18 May 2024

5/5

Google

Jai and the team have been very professional from start to finish. They are proactive, responsive and keep me updated between them and tenant communications. I would have no hesitation in recommending them as a letting agent.

Vito Β· 20 November 2025

5/5

Google

Millie Sutton was amazing to me and my flatmates during our tenancy! She was prompt and polite if we ever had an issue and was very friendly when she came to do viewing’s at the flat. Would definitely recommend!!

Fern Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Fern Morse, Thank you so much for your exceptional five-star review. We are delighted to hear that your experience with Robert Ellis Letting Agents Beeston met your expectations. Your kind words motivate our team to continue providing excellent service. We are grateful for your support and trust in us. Best regards, Robert Ellis Letting Agents Beeston

5/5

Google

We have just been through the process of letting a property from Robert Ellis, Ella Peck has been so helpful and fabulous throughout the whole process of searching for a property and signing the letting agreement, Ella is very professional but also very approachable, she is a credit to Robert Ellis.

Lisa Β· 23 January 2024

Agent replied Β· 11 December 2024

Dear Lisa Sargent, Thank you for sharing your positive experience with us. We are delighted to hear that Jai Matharu provided you with a polite, courteous, and professional inspection service. Your satisfaction is our priority, and we appreciate your kind words. We look forward to continuing to serve you with the highest standards. Sincerely, Robert Ellis Letting Agents Beeston

5/5

Google

Ella was super helpful with showing the property and answering all the questions I had. Super happy!

Anna Β· 15 April 2026

5/5

Google

Ella has been absolutely brilliant at finding me a new tenant under difficult circumstances - the market has been slow and my property a bit jaded, but she has persisted cheerfully until I now have a new tenant just recently moved in. I really appreciate that I get an update call every Friday to keep me in the loop and the way repairs, cleaning and redecorating has been promptly handled has been fantastic too. Ella is always polite and friendly and has done everything she can to support me. Thank you Ella and team!

Kate Β· 17 March 2024

5/5

Google

Hannah has been the best, most positive and lovely person to deal with! Thank you so much!

Imogen Β· 11 April 2026

5/5

Google

Excellent customer service from Jai Matharu who was really responsive and helpful, resulting in us securing our new home before the Christmas break - what a relief! Thank you Jai!

Margaret Β· 22 December 2025

5/5

Google

I viewed a property with Ella as my point of contact. Ella was polite, welcoming, knowledgable on all important parts. Easy to talk to. She is a credit to your office and company

Emma Β· 20 November 2024

Agent replied Β· 11 December 2024

Dear Emma Bentley, Thank you for your generous five-star review. We are delighted to hear that your experience with Robert Ellis Letting Agents Beeston was so positive. Your feedback is incredibly valuable to us, and we appreciate your kind words. Please don't hesitate to reach out for any future needs, we are here to assist you. Sincerely, Robert Ellis Letting Agents Beeston

5/5

Google

Had thee most reassuring conversation with Jai at RobertEllis the other day regarding a viewing and potential student let for my son ( and myself as guarantor) next year. His manner was exceptional, professional and immensely reassuring ( to repeat myself) … I feel my son can proceed with his intentions to rent next year through Robert Ellis agency and they will take care of my son and his flat mates as much as they will the landlord … Good work Jai… thank you .. Frances

Frances Β· 4 December 2024

Agent replied Β· 11 December 2024

Dear Frances Mcmoran, Thank you for your outstanding review. We are delighted to hear about your positive experience with Jai at Robert Ellis Letting Agents Beeston. Ensuring that our clients feel reassured and supported is our top priority, and it is gratifying to know that Jai’s professionalism and demeanor were exceptional. We appreciate your trust in us to handle your son’s rental needs and look forward to assisting further. Robert Ellis Letting Agents Beeston

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Robert Ellis Lettings and Management's Google reviews

Questions about Robert Ellis Lettings and Management

How many reviews does Robert Ellis Lettings and Management have?

Robert Ellis Lettings and Management's Nottingham office has 560 reviews across two platforms: 543 on Google, 17 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Robert Ellis Lettings and Management's rating?

Robert Ellis Lettings and Management is rated 4.9 out of 5 across all 560 reviews, and 4.9 out of 5 on Google from 543 reviews, checked 9 October 2026.

Has Robert Ellis Lettings and Management won any awards?

Yes. In The Trusted Agent 2026 awards: Robert Ellis Lettings and Management, Nottingham won Trusted Agent.

Where is Robert Ellis Lettings and Management's Nottingham office?

Robert Ellis Lettings and Management, 130 High Road, Beeston, Nottingham NG9 2LN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.