Purple Frog Property Nottingham reviews

Dear Damilola Sorry that we only rate one star. Please could you drop me an email so I can find out what's gone wrong and we can see if we can sort it out for you? My email address is james.mason@purplefrogproperty.com. I look forward to hearing from you, Kind regards James Mason

Dear George Sorry that we only rate one star. Please could you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong? I look forward to hearing from you. Kind regards James Mason

Hi Jay Sorry to see that we only rate one star. We last spoke to you in November 2018 when you enquired about a house that had already been let. I can't see that you've used our services since then. But I'm very concerned that between then and now something's happened that's upset you enough to leave a one-star rating. Please could you drop me an email at james.mason@purplefrogproperty.com, so I can find out what's happened since we last spoke? I look forward to hearing from you. Kind regards James Mason

Hi Alex Sorry we only got a one star rating. Please could you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong? Once I know what's happened, we can try to set things right. I look forward to hearing from you. Kind regards James Mason James.Mason@purplefrogproperty.com

Hi Asim Sorry you're not happy with the service you've received. I understand that you have been reporting maintenance to someone who doesn't work for Purple Frog. I have asked someone from the branch to contact you about the issue. If you have any further problems reporting maintenance, please let me know. Kind regards James Mason James.Mason@purplefrogproperty.com

Dear Helen Sorry to see we've only given you three-star service. Please would you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong? I look forward to hearing from you and hopefully setting the issue right. Kind regards James Mason

Hi Mollie Sorry for the delay in returning your deposit. I can see that the payment has now been returned. Thank you for your patience. Kind regards James Mason james.mason@purplefrogproperty.com

Dear Sam Sorry to see that you're unhappy with us. I can see that you were in the same tenancy as another reviewer who was angry that we had not returned your deposit yet. Looking at your tenancy, I can see that your bills proofs were only returned on 4th October. We did ask you before your tenancy ended in August to provide this information. We sent this request several times and made it clear that we could not return your statements without it. I have asked the deposits team to look into why you haven't received your statement yet. We try to return deposits 5-10 working days after we have received the information from you. Please let me know when you get your statement. Apologies for the delay. Kind regards James Mason james.mason@purplefrogproperty.com

Hi Rishi 02 Sorry to hear we only rate one star. Please could you drop me an email at james.mason@purplefrogproperty.com? It would be great to her what's gone wrong so we can put it right. I look forward to hearing from you. Kind regards James Mason

Dear James Sorry to see we only warrant a 1-star rating. I can't see you on our tenant database. Please could you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong? Once I've heard from you, we can see what the issue is and try to put it right. I look forward to hearing from you. Kind regards James Mason

Hi Jay Sorry to see that we only rate one star. We last spoke to you in November 2018 when you enquired about a house that had already been let. I can't see that you've used our services since then. But I'm very concerned that between then and now something's happened that's upset you enough to leave a one-star rating. Please could you drop me an email at james.mason@purplefrogproperty.com, so I can find out what's happened since we last spoke? I look forward to hearing from you. Kind regards James Mason

Dear Callum Plews Sorry to see we only rate one star. Please could you drop me an email at james.mason@purplefrogproperty.com, so I can find out what went wrong? I look forward to hearing from you. Kind regards James Mason

Dear Yh Ch Sorry to see we only rate a two-star rating. Please could you drop me an email at james.mason@purplefrogproperty.com so I can find out what's gone wrong? Once I've heard from you, we can see what can be done to set everything right. I look forward to hearing from you. Kind regards James Mason james.mason@purplefrogproperty.com