Trusted Agent profile · Nottingham

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John Shepherd Nottingham reviews

4.4

★★★★★ Great

1,482 reviews across 3 platforms

2 Gordon Road, West Bridgford, Nottingham, NG2 5LN

John Shepherd's office in Nottingham, at 2 Gordon Road, is rated 4.4 out of 5 across 1,482 reviews on three platforms, including 121 Google reviews rated 3.8.

Google logo

3.8 / 5

121

Reviews on Google

This office

Trustpilot logo

1,339

Reviews on Trustpilot

Business-wide

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22

Reviews on allAgents

Business-wide

Reviews may appear on more than one platform.

About John Shepherd Nottingham

At John Shepherd, we are the leading experts in helping landlords let property in Nottingham. With our three decades of experience in the property industry, we understand the unique requirements of landlords and customise our advice to meet the distinctiveness of each property. If you are in search of reliable letting agents in Nottingham look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Perfect service by John shepherded and…

Perfect service by John shepherded and specially Quinten

Mohammad · 14 February 2024

Agent replied · 7 May 2024

Thank you for your feedback.

5/5

Trustpilot

Excellent communication

Excellent communication with Amy and Ellie. Great advice and recommendations during our purchase process.

Jill · 5 April 2025

5/5

Trustpilot

Efficient Estate Agent

Very pleased with John Shepherd Estate Agents. Harry was well presented and very efficient from start to finish. Highly recommend.

Simon · 11 February 2021

5/5

Trustpilot

We were looked after by faye at the…

We were looked after by faye at the cannock branch.from the time we met till signing for the keys her service was excellent.she was helpful,kind,compassionate and helped us through all the steps.what an asset she is for the company.the staff at this branch are a great team,and i would recommend them.miss sallyanne law.

Law · 5 March 2023

1/5

Trustpilot

Corporate black hole

I tried to do business with them as a landlord. Emailed their lettings department giving my details. Never heard back. Gave up. Presume they have all the business they need.

Pat · 12 August 2024

1/5

Google

“Cultivate your own rainforest of damp and mould” sponsored by John Shepherd Estate Agents Nottingham

T · 16 March 2025

5/5

Trustpilot

The service was superb everything was…

The service was superb everything was handled professionally and the reception was very good. The house was well presented with some treats which was wonderful though the family does not consume alcohol but the intentions were good. Thank you very much. We can work with you again

Jenkins · 15 August 2023

5/5

Trustpilot

Lily

Lily has been exceptional sourcing reliable tenants and providing ongoing support as we look at other potential investment properties.

-- · 14 February 2021

1/5

Trustpilot

Incompetenr

These guys are uncontactable. They are not available for urgent repairs. I have contacted them 4 times. Never use them.

Muhammad · 1 January 2025

5/5

Trustpilot

Fantastic experience..

We've had a fantastic experience using the John Shepherd to move a house. Professional and prompt Service throughout. Sana Shaikh dealt with us throughout the process , all questions and queries were answered quickly and we were successful in obtaining the property.

Bharat · 6 December 2023

5/5

Trustpilot

I had a very pleasant experience…

I had a very pleasant experience dealing with John shepher agent Megan. Was very helpful and approachable. Went extra mile to show us the properties for the time i requested due to work schedules. Recommend highly.

Gaurav · 12 November 2020

Agent replied · 7 May 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

3/5

Trustpilot

Repairs that were highlighted befor my…

Repairs that were highlighted before my tenancy started were not completed before I moved in. This is still ongoing over 3 wks into my tenancy. Had to report the same repair several times via the website instead of it being passed to the relevant contractor for completion.

Lucy · 24 July 2023

5/5

Trustpilot

Great experience!

I’ve been speaking with Natasha at Land, New Homes, and Collection looking to start my property search and found Tash to be very knowledgeable and informative on the market at present. We are at the very early stages of looking for a property and will already choose John Shepherd moving forward. Very impressed

DI · 18 January 2023

5/5

Trustpilot

Were really helpful during the whole…

Were really helpful during the whole purchase transaction - keeping things moving and keeping me informed

Rich · 6 February 2025

1/5

Google

I had a very disappointing experience with ''Satnam Kaur'' as my letting agent. Unfortunately, she consistently failed to meet expectations throughout the process. …

S · 8 October 2024

1/5

Trustpilot

Worst letting agent ever

Worst letting agent ever, utterly unprofessional, avoid at all cost!

YuChung · 17 April 2025

5/5

Trustpilot

Caitlin MacDonald has been brilliant

Caitlin MacDonald has been brilliant - so helpful and ‘on it’. I have been really impressed with all the service I have received. Thank you so much!!!

Emilie · 13 August 2024

4/5

Trustpilot

Friendly, professional but all a bit overwhelming at times.

Very professional but lots of paperwork and statements are not clear to a newbie.Set up included lots of direction towards certificates, sign offs (smoke detector) and insurances- not sure which were needed and which were up selling.Staff always willing to answer queries and always pleasant and friendly.

Flat · 22 May 2023

5/5

Google

Mohammed provided an excellent service and has kept me updated throughout the process

Manesh · 22 February 2025

1/5

Trustpilot

Awful experience

Awful experience. Never respond to emails or action any requests. Numerous emails sent over a number of months. Visited in person and still made no progress. Totally useless !

JS · 18 June 2024

5/5

Google

Renting process went so smoothly and fast! I was very impressed!

Taiwo · 15 March 2025

5/5

Trustpilot

Great service

Great service, Shannon is friendly, professional and helpful who took us through the purchase, thanks!

Robert · 12 March 2021

5/5

Trustpilot

Fantastic company

Fantastic company, always willing to go the extra mile. Drew and Lily have been very professional and accessible. I will continue to use their services and cannot speak highly enough of them.

Joshua · 13 November 2020

Agent replied · 7 May 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

5/5

Trustpilot

Megan was very helpful and dealt with…

Megan was very helpful and dealt with my questions in a timely manner. Thank you

Green · 28 January 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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