Trusted Agent profile · Nottingham

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John Shepherd Nottingham reviews

4.4

★★★★★ Great

1,486 reviews across 3 platforms

2 Gordon Road, West Bridgford, Nottingham, NG2 5LN

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John Shepherd's office in Nottingham, at 2 Gordon Road, is rated 4.4 out of 5 across 1,486 reviews on three platforms, including 121 Google reviews rated 3.8.

Google logo

3.8 / 5

121

Reviews on Google

This office

Trustpilot logo

1,343

Reviews on Trustpilot

Business-wide

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22

Reviews on allAgents

Business-wide

Reviews may appear on more than one platform.

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About John Shepherd Nottingham

At John Shepherd, we are the leading experts in helping landlords let property in Nottingham. With our three decades of experience in the property industry, we understand the unique requirements of landlords and customise our advice to meet the distinctiveness of each property. If you are in search of reliable letting agents in Nottingham look no further than John Shepherd. Our dedicated team is committed to seamlessly connecting your property with highly qualified tenants. We work tirelessly to showcase your investment property to the right audience, starting with a valuation.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

Really quick and easy service from the…

Really quick and easy service from the group. Megan was so helpful with everything through the moving in process. Highly recommend her!!!!:-)

Balogh · 12 November 2020

Agent replied · 7 May 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

5/5

Trustpilot

Everything is perfect

Everything is perfect. I feel happy where I am

Boris · 19 November 2024

5/5

Trustpilot

Had a great experience speaking with…

Had a great experience speaking with millie kirby, she was lovely and polite very helpful. Thank you

Ruby · 4 February 2026

5/5

Trustpilot

Caitlin MacDonald has been exceptional…

Caitlin MacDonald has been exceptional with her customer service... very helpful and answers emails super fast. Thank you Caitlin

David · 4 June 2024

5/5

Trustpilot

Excellent service

Excellent service, fast, efficient and kept us up-to-date. Huge thanks to Samantha!

Lorraine · 30 September 2024

5/5

Trustpilot

I’ve been in my new home for a Month…

I’ve been in my new home for a Month now snd i cannot recommend this Company enough , especially Brendon Pearce who dealt with the whole process and kept me informed throughout the whole thing, all of the staff members here have done and nothing has been too much trouble.Highly recommend.

Mikki · 1 June 2021

5/5

Trustpilot

Brilliant communication from start to…

Brilliant communication from start to finish. 5 days to turn around my application. Jayne especially has replied to my many emails/requests swiftly. Whole process has been stress free (as stress free as moving can be). Highly recommend!

Darren · 17 April 2024

Agent replied · 7 May 2024

Thank you for your feedback, we will ensure this is relayed to Jayne.

5/5

Trustpilot

We were very happy with the service we…

We were very happy with the service we received from Gurdev and Harry. They both worked as a team to sell our property, it took longer then anticipated, but through no fault off John Sheperd. We were very pleased with Gurdev who worked hard to get the sale completed. Thankyou again to both Gurdev and Harry wish you both well in the future Kind regards Tariq and Shameem shareef

Shameem · 23 November 2020

Agent replied · 7 May 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

1/5

Google

They Deserve ZERO RATING I have been extremely disappointed with the property management service provided by John Shepherd. My property was initially managed by Royston & Lund before …

Mr · 8 October 2025

4/5

Trustpilot

The service was pretty good

The service was pretty good, email responses were very quick which is really good. I did however have to ask for updates along the way when things fell quiet for a period of time. It would be useful to receive at least 1 update every 2 weeks to keep people up to date. Everything else went well. Thank you !

Steven · 10 September 2024

3/5

Trustpilot

Not the greatest experience

Our initial Rightmove listing was copied and pasted from another estate agents listing for a house a few doors down. We never had a for sale or a sold sign outside of the house. Our house was left unlocked twice and unalarmed…once when we were on holiday. We were told that we should accept lower as it was the ‘best we could get’. This service cost us the best part of £5k. I have since had a call with someone from John shepherd who apologised profusely, which was appreciated.

Customer · 18 July 2023

1/5

Trustpilot

🚨Unprofessional & unethical Estate…

🚨Unprofessional & unethical Estate Agent

Katie · 29 April 2026

4/5

Trustpilot

John Shepherd has fixed the door issue…

John Shepherd has fixed the door issue quickly.

John · 5 June 2025

Agent replied · 7 July 2025

Hi John Paul, we are very happy to have provided you with such a positive experience! Thank you very much,

5/5

Trustpilot

This guy is amazing

This guy is amazing , thank you for making it stress free , you are amazing

Philip · 26 January 2026

5/5

Trustpilot

Exceptional Dedication: Commending Lauren Foster's Professionalism and Support

I would like to extend my heartfelt gratitude to "Lauren Foster" for her exceptional dedication and professionalism. Lauren's hard work and meticulous attention ensured that I received prompt and thorough assistance. Her courteous and respectful demeanor throughout the process exemplifies her commitment to providing exemplary customer service. Lauren's efforts have truly made a positive impact, and I am thankful for her outstanding support.

Shawn · 9 July 2024

4/5

Trustpilot

Lauren is fabulous

My agent, Lauren, she is really nice and helpful during whole moving process, house viewing, doing paperwork and after moving in. She followed up everything and replied email really quickly. She said we can move in on 20th, and we actually collected the key on the day. After we moved in, she still keeps replying to my email if I have any questions.

Scarlett · 5 July 2024

5/5

Trustpilot

Very Helpful and Friendly Team

Megan was really helpful! She got everything completed really quickly and was a great help for us. Thank you.

Abbi · 26 November 2020

Agent replied · 7 May 2024

Thank you for your kind words, it was a pleasure to able to assist you. We hope to hear from you in the future.

5/5

Trustpilot

Professional and effiecinet service

A very friendly, efficient and professioal approach to addressing issues as and when required.

Mrs · 6 February 2026

5/5

Trustpilot

John Shepards - Harry Moore

Harry at John Shepherd made the purchase of the property as smooth and stress free as possible. With timely and factual communication that made all the difference. Harry was always accommodating, available to answer any queries and arrange subsequent visits to the property no matter how short the notice was.

Stuart · 17 February 2021

5/5

Trustpilot

Yoko henry is so far the best person I…

Yoko henry is so far the best person I seen come on board I think she should get some promotion from whatever role she is johnshephard is managing the property that I been living in for years now and who ever was in charge I wasn't getting much done but yoko is number 1

CARL · 19 November 2024

5/5

Trustpilot

smooth

Lily was absolutely amazing during this process. I was in a hurry to move and she handled it quicker than I anticipated. Needless to say she understood the assignment 😅

Onyii · 2 August 2023

1/5

Trustpilot

The worst agents

Do not rent a property from them! The worst lettings agents in the country! Nor should you trust them to look after your property.

Shazmin · 18 October 2024

Agent replied · 1 November 2024

Thank you for your review, if you would email jack.spellman@johnshepherd.com with further information for him to investigate the matter

5/5

Trustpilot

I have recently rented a property…

I have recently rented a property through John Shepherd and I have had Brilliant service from Rickie. He helped us with everything and was great at communication which was great as we knew what was going on at all times. Thanks Rickie and the Team for all the help

Angelo · 15 April 2021

5/5

Trustpilot

Destinee was the best help i could've…

Destinee was the best help i could've asked for when moving! Really alleviated any stress and was super helpful

Morgan · 20 October 2020

Agent replied · 7 May 2024

Thank you so much for your kind words, it is great to hear you had a good experience with John Shepherd.Here to help in the future.

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