Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleThe service from David James was first rate from start to finish. We had very detailed advice and guidance when deciding to list the property which instilled confidence, and the photography and resultant sales details were very professional. Our actual sale spanned two very different periods for the property market and we had the disappointment of a collapsed chain. During both sale processes we received exemplary guidance from Vicky Ingram, who at all times worked in our interests to secure the best deal and achieve a sale. Vicky counselled us through the crazy times of the peak market, and then after the market dropped off and we needed to re-market, she was able to help us with her experience, knowledge, and perhaps most importantly, a good sense of humour when things were getting a bit tense. It wasnβt an easy sale, but Vicky was the βspider in the webβ pulling everything together all of the way through and making sure we got the sale done and at a fair price. We have no hesitation in recommending the team at David James, and in particular Vicky as Sales Negotiator.
Nathan Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your kind words and positive recommendation. The market can be unpredictable, and so we are pleased that Vicky was able to guide you what through can be a stressful time. We really appreciate the 5 star review
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5/5
GoogleAfter a year of looking to move and at various properties and contacting various agents, it was honestly a breath of fresh air to come across David James Estate Agent. Their lettings negotiator Grace made the process so simple and she couldnt of been more friendlier or helpful. From the viewing, to the application process, to the moving in, it was all so efficient and easy to do. It wasn't such a simple move either as we were moving from Bournemouth to Nottigham (doing it ourselves!) which was one big stress in itself, but Grace was accommodating with the viewing availability and on move in day, she made sure the keys and paperwork were all ready to collect in the office. Which after over a 3hour drive with 2 kids in toe was really appreciated. As mentioned above the application was so simple to do. It was all done via emails and online forms and unlike some estate agents we've had experience with, they weren't really intrusive into personal details. Any questions we had were answered almost instantly and nothing ever seemed like too much trouble. So a massive 'Thank You" to Grace for making our big move a lot less stressful!
Samantha Β· 14 June 2023
Agent replied Β· 13 June 2024
Wonderful to hear you had a great experience with us, Grace in particular. We will pass on your feedback. Thank you for your 5 star review
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4/5
GoogleMy partner and I have been thoroughly impressed with the service that David James Lettings has provided during our letting process, all the way through to our house inspections. Grace was fantastic in responding promptly to our queries, she really put us both at ease. Nigel is also great, he makes the house inspections feel very relaxed but maintaining professionalism at the same time. I would highly recommend david james lettings and would use their services again.PositiveResponsiveness, Professionalism
Molly Β· 19 July 2023
Agent replied Β· 13 June 2024
Thank you for your feedback. We aim to provide the best customer experience possible, and appreciate any comments as to how we can improve your experience.
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5/5
GoogleNigel came to inspect our property yesterday and it was such a lovely experience welcoming him into our home. Nicely was incredibly friendly and attentive, conducting the inspection fast and efficiently and with a smile. I was very pleased with the customer support and service Nigel offered during the inspection so thank you again.
Daniel Β· 18 October 2024
Agent replied Β· 10 November 2024
Thank you for the 5 star review. We appreciate you taking the time to leave feedback.
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5/5
GoogleThe inspection went smoothly, and Nigel was very professional.
Edit from 2022:
I wish I could give David James Estate Agent another 5-star review. I've been renting one of their properties for a few years and haven't had any issues. They're responsive and knowledgeable. Initially, I didn't like the idea of regular house inspections, but Nigel makes it a breeze. I admire his energy and positivity - he makes my day every time.PositiveResponsiveness, Quality, Professionalism, Value
Giedrius Β· 14 June 2023
Agent replied Β· 13 June 2024
That's great to hear. Thank you for your 5* review
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5/5
GoogleI recently had the pleasure of a house viewing with Claire from your agency, and I wanted to share my positive experience. Claire was extremely professional, friendly, and knowledgeable throughout the process. She took the time to answer all my questions thoroughly and made sure I felt comfortable and informed at every step. Her attention to detail and approachable manner made the viewing a truly enjoyable experience. I greatly appreciated her support and would highly recommend her to others.
Thank you for such excellent service!
M Β· 18 December 2024
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5/5
GoogleClaire was really lovely!
She even waited for us when we let her know our train had been cancelled so were running late.
Very knowledgeable about the property and gave us all the information without us having to rack our brains for the right questions to ask.
Really wish all agents were so friendly and helpful π
Chesca Β· 27 July 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to review. We appreciate the 5 star feedback
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5/5
GoogleI had an excellent experience with David James Letting Agency. The entire process was smooth and professional, and I couldn't be happier with their service. A special shoutout to Grace, who was incredibly supportive and helpful throughout. She went above and beyond to ensure all my questions were answered and made the whole experience stress-free.
Alaa Β· 5 August 2024
Agent replied Β· 26 August 2024
Thank you for the five-star review. We appreciate you taking the time to provide feedback.
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5/5
GoogleClaudia was absolutely fantastic from start to finish when showing me and my husband around the property. She was incredibly professional, knowledgeable, and made the whole experience feel easy and enjoyable. β¦
Anna Β· 2 April 2026
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5/5
GoogleI canβt recommend the David James team enough, from the start of the process to the end they were a pleasure to deal with. They were always more than happy to help with any issues or problems and resolved things efficiently. Special thanks to Michelle and Vicky who made the sale of my house as smooth as possible. Iβll be using David James in the future should I need to sell again!
Sally Β· 14 June 2023
Agent replied Β· 13 June 2024
Fantastic to hear. We really appreciate your feedback and five star review
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5/5
GoogleClaire who showed us around the property was great. She forgave us for turning up late and didn't try to make up the time she lost as a result. Claire was clearly knowledgeable about the property and answered the questions we had. We are about to place our property on the market. We will be inviting David James to value our property and quote for the sale
Moir Β· 17 October 2023
Agent replied Β· 13 June 2024
Wonderful to know. So pleased you had a positive experience with us. We appreciate the 5 star feedback
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5/5
GoogleLovely house, really liked the garden. No problem with the viewing and didnβt feel rushed. The estate agent Nick was one of the most down to earth estate agents I have met, knowledgeable and friendly and nice to talk to, which makes looking round houses much nicer!
George Β· 3 October 2024
Agent replied Β· 24 October 2024
Thank you for taking the time to leave us a 5 star review.
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5/5
GoogleI would highly recommend David James (Mapperley)! From start to finish they were so helpful and on the ball, especially Vicky who dealt with our purchase. Anything we needed or queries we had, she always kept us in the loop and gave timely and professional support. We felt throughout the process she was in control and knew what to do and who to speak to in order to progress things. We would like to thank Vicky for such a great service and for being so patient with us! Thank you.
SUET Β· 14 June 2022
Agent replied Β· 13 June 2024
Thatβs fabulous to hear. We appreciate the recommendation and 5 star review. We will pass your kind comments on to Vicky and the team
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5/5
GoogleLeaving a review because of the lovely chap that came to do a house inspection on my flat. Nigel was super chatty and a genuinely nice guy. It's nearly always very awkward to welcome strangers into your home, but he made it such a pleasant experience that I was almost sad he had to leave as I was enjoying a right good natter. He is a credit to David James, but I'd also like to say that everyone I've spoken to from David James have been lovely so well done to the whole team.
Olivia Β· 14 June 2022
Agent replied Β· 13 June 2024
What a great review! We love hearing your feedback and we couldnβt ask for better. Weβll pass on your comments to Nigel. Thank you for the 5 stars. We appreciate them
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5/5
GoogleExcellent all round. I first interacted with David James when I bought my house in 2019. I was impressed with how they dealt with me as a buyer and went on to work with them when I decided to let my property. I worked them again this year when I sold my house. I found them very easy to work with, responsive and really helpful with their advice throughout the process. Many thanks to Vicky and James in particular for their great communication , responsiveness and excellent service.
Nduka Β· 14 June 2022
Agent replied Β· 13 June 2024
Thank you for your continued support. We appreciate the 5 stars and wonderful feedback.
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5/5
GoogleI had my first house inspection today. Couldnt of asked for a better chap to visit. Nigel was informative and made me feel at ease. He also involved my children in conversation about the process when they asked him. Overall i am very happy with Nigels visit. Thank you
Tammy Β· 19 August 2024
Agent replied Β· 26 August 2024
Thank you for taking the time to leave us a 5 star review.
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4/5
GoogleThe house is a nice house with a decent lounge and modern kitchen, which are very attractive. However, the headroom for bedroom is a bit too low and therefore can't fully utilize the space. In addition, I consider the roads to the house a bit narrow and a bit steep.
Claire is a helpful agent, and provide very detail introduction and information of the house. A pleasant viewing overall.
Cheng Β· 14 June 2023
Agent replied Β· 13 June 2024
Thank you for your feedback. If you feel your experience could have been improved, do let us know so we can offer the best service to viewers
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5/5
GoogleI have found David James to be particularly efficient with our recent move. They were very helpful in getting us settled before Christmas. They have also acted promptly with any queries we have made.
Grace has been super in helping us through the renting process keeping us updated with the progress of referencing and moving things forward for us.
Thanks
Julia.M Β· 15 January 2024
Agent replied Β· 13 June 2024
Wonderful to know of your positive experience with David James. We appreciate you taking the time to leave feedback.
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5/5
GoogleNick was as helpful, sincere and friendly as you could hope for, not just for the viewing, but also for discussing any thoughts and how we intend to fit into a new home. We would happily view any further houses with Nick. Thanks!
Aurelio Β· 9 November 2024
Agent replied Β· 9 December 2024
Thank you for your feedback and 5 star review
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5/5
GoogleOur first viewing was with Andy. Andy was extremely helpful and very friendly! I had about 45 questions and he answered every single one of them! Very friendly and made the viewing go super smooth.
We also had another viewing yesterday with Nick. The viewing was excellent and Nick was incredibly helpful by answering all of our questions! Very professional.
Xaris Β· 16 December 2023
Agent replied Β· 13 June 2024
Great to hear. Thank you for your feedback
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5/5
GoogleClaire was very helpful and extremely knowledgeable about this property and took time to answer all of my questions. Claire also phoned to inform me that the first viewing was not advisable, because the vendor had told her that she had COVID. I really appreciated that she phoned me to prevent a wasted journey and happily brought forward my second viewing. Very positive experience! Thank you Claire
Miriam Β· 14 June 2023
Agent replied Β· 13 June 2024
Great to hear you are happy with the service received by David James Estate so far. We appreciate the 5 star feedback
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5/5
GoogleDJ Mapperley fully managed our rented property for us when we moved abroad. They made everything easy for me as a landlord. Always kept me up to date with any issues the tenants were having, always sent me updates and house inspections. They would always reply to any e-mails I sent. Special thanks to Victoria who was our main POC and was extremely helpful during the selling process and managing our property! Highly recommend DJ Mapperley Team!!
Luke Β· 14 June 2022
Agent replied Β· 13 June 2024
Wonderful recommendation. Thank you!
We appreciate your feedback and we will pass your comments on to Victoria.
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5/5
GoogleThank you Nigel for your excellent service. Starting with calling to give me a time you will be at property this means a lot .good thorough check of the property and taking notes of anything that needs addressing. Thanks lots Nigel ππ β¦
Tony Β· 17 October 2024
Agent replied Β· 24 October 2024
Thank you for your 5 star review
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5/5
GoogleMy partner had a viewing with Claire. He said Claire was very friendly, very professional and explained all his concerns. He said Claire was incredibly knowledgeable about the property which was very helpful. Although the property wasn't what he wanted, Claire appeared to want me to find the best property that suited his needs. He reports he will definitely want to do more viewings with Claire.
Nkeiru Β· 14 June 2023
Agent replied Β· 13 June 2024
Thatβs great to hear. Wishing you best of luck with your future viewings. Thank you for the 5 star feedback
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.