5/5
Mellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
Trusted Agent profile Β· Nottingham
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781 reviews across 2 platforms
238 Southchurch Drive, Clifton, NG11 8AA, Nottingham, NG11 8AA
Bairstow Eves's office in Nottingham, at 238 Southchurch Drive, is rated 3.2 out of 5 across 781 reviews on two platforms, including 157 Google reviews rated 4.9.
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Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
Mellissa is the friendly staff
Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.
5/5
Everyone was so very helpful and friendly and competent. Things could not have gone more smoothly. A very big thank you to all the team at Clifton.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
Joseph was incredibly helpful throughout the mortgage application process and clearly explained everything. He was always on hand with any questions I had. I'd highly recommend his services!
5/5
Amazing experience
Amazing experience with the Cannock team! Just bought a house and they couldnβt have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! π
5/5
Very professional
Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.
5/5
A massive thank you to Laura
A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body
1/5
The worst letting experience ever
The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.
5/5
I would highly recommend Bairstow β¦
I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!
1/5
promoting zero deposit scam when I haveβ¦
promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!
5/5
Elaine and Adam are amazing fromβ¦
Elaine and Adam are amazing from Wanstead branch. They are super organised and get things on time always find us good tenants. Thank you. M&J
1/5
I am really disappointed
I am really disappointed. All started well at the begging of the contract but when their is a problem they take so much time to fixe it. Our wash machine went down. We waited 4 month before the agency sent us a technician to replace it. Moreover at the end of the contract we wait 3 month before to have our deposit back. Bad experience. I donβt recommend it.
4/5
My review is based on buying from Bairstoweves not selling/renting
I didnt use these to sell or rent, rather buy from. Their mansfield woodhouse branch, Verity were very helpful in helping me chase the seller for updates.
1/5
DO NOT UTILISE THIS COMPANY
Extremely Poor customer service, would not recommend to anyone. Their deposit scheme is an absolute joke for landlords - tenants moved out of my house 4 months ago with clear evidence on checkout report of damages / repairs / removals but Bairstow Eves have not refunded me deposit deductions for what I have had to pay out. Constantly had to chase to try and resolve - inconsistent communication.
1/5
Nottingham branch on maid Marionβ¦
Nottingham branch on maid Marion way-Terrible, had to be chased up at every step of the way, literally took 3/ phone calls for every single step fo the process. Always being put to different people or team with no information passed over, couldn't answer even the most basic questions , actively got information wrong, just couldn't care less about the customer experience-use at your own peril!
4/5
Excellent service
Vary helpful service from start to finish Jodie was extremely pleasant to deal with and vary professional. I would highly recommend Bairstow Eve.
5/5
Just sold my house through the Clifton branch and couldn't recommend them more. Incredibly helpful at all points and explained all I needed to know the whole way through.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
Treat customers like dirts!!
DON'T USE THIS AGENT!! They will ruin your life!!!! I've rented a house via this estate agent, the entire time I have to deal with their endless unreasonable requests and horrible manner!!! All staff act like they are King!! Treat customers like dirts!!Shame there is no negative to give!! The worst service and worst estate agent I have ever experienced!! How do this company still have business!!
1/5
Terrible Company and Worst Service..Iβ¦
Terrible Company and Worst Service..I have vacated from the house and they haven't returned my advance amount. I been chasing for almost One and half month.They are not giving the timeline and response is very worst. I recommend don't take any rented properties from this agent.
1/5
How do you give zero star
How do you give zero star? Trying to get my deposit back, Olga, Elizabeth and the rest of the team have been tossing me around. I moved out 2 months ago, my former landlord checked the apartment and was happy for most of my deposit to be refunded but these guys are telling me my deposit refund is now "uploaded for a review" Stay away from them, they are rogues!!
5/5
Met Mollie with the possibility of letting a property, she was very professional and very pleasant. A great employee for Bairstowe Eves Clifton.PositiveProfessionalism
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
Five start treatment from Kirsty andβ¦
Five start treatment from Kirsty and her hard working team in the sale of our lovely bungalow.Many thanksTerry & Marion
1/5
Absolutely shocking
Absolutely shocking. DO NOT USE. We tried to buy a house and the offer was accepted until they said we MUST use their solicitors.. what a sham. Con men of the highest order
1/5
Bairstow Eves, Billericay
After renting with Bairstow Eves, Billericay for 5 years. What an awful experience. The attitude from the staff to the wait time of repairs (months) was ludicrous. Even to this date trying to our FULL deposit back took over 2 weeks! Why? I am so glad we donβt have to deal with this company anymore! Good bye & farewell.
1/5
Poor service Sutton Branch
Poor service all around. Estate agents sold services and then once that was done never bothered to really keep me updated. I had to ring them with updates and then when making an official complaint, that was just ridiculous as well.They have given conflicting/false information and havenβt been helpful towards myself and partner. Wouldnβt use to buy, sell or rent a house with these!
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Tell us what you need and we'll put you in touch. Bairstow Eves Clifton hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Nottingham.