Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExcellent service over a period of more than 10 years. I used their fully managed service as I am based in the south of England. The quality of service was critical in ensuring tenants were also happy and stayed in the property for long periods, renewing their tenancies year after year. Compliance, repairs, rental collection, payments and both my requests and tenant requests were dealt with promptly and effectively.
I would highly recommend Sophie (the Branch Manager) and her team.
Albert · 29 September 2023
Agent replied · 29 October 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRiley has been incredibly efficient in getting us from viewing to referencing so far and very helpful at prompting us when anything needs doing
Gareth · 2 December 2025
Agent replied · 30 December 2025
Thank you for your positive feedback about Riley's efficiency and helpfulness! We are glad to hear that you had a smooth experience with us. We strive to make the process as seamless as possible for our customers. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI’m so thankful for Georgia, she helped me so much and cheered me up every time I saw her. she helped me so much so welcoming and friendly very good and nice experience and couldn’t be happier! Will recommend to anyone!
Rubina · 2 August 2026
Agent replied · 23 August 2026
Thank you for your glowing review! We are so grateful for your support and are thrilled that Georgia provided such a positive and welcoming experience. We are always here to help and welcome anyone who needs our services. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRylie and the team at Bairstow Eves in Nottingham was superb, very professional & kind throughout the whole process! Thank you very much
Leah · 9 December 2025
Agent replied · 30 December 2025
Thank you for your kind words! We are so glad that Rylie and our team were able to provide you with a professional and positive experience. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFive Star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Review For
Bairstoweves Nottingham Maid Marian Way
As a first time landlady I feel a must to share the exceptional experience I had using Bairstoweves Maid Marian Way Nottingham.
A friend had highly recommended we use a lady in the team by the name of Rebecca Humber. He had used Bairstoweves himself to let several properties and he recommended asking for her personally.
Well let me tell you, he wasn’t wrong. She is such an asset to the Bairstoweves Nottingham team.
From the moment we met her it was apparent that she was such a lovely lady and knew how to deal with all our needs.
This wasn’t just a house to let, it was our family home we were letting so it held so many memories for us and we wanted to do the best we could to find the right tenants.
Rebecca guided us all the way through the process and was always there at the end of the phone to answer any questions and offer advice if we needed it from start to finish, nothing being to much trouble with her friendly can do attitude.
We also dealt with some of the other members of the team that were all as helpful as each other along the way.
I’d also like to give a shout out to Shanna Seaton who did a wonderful job looking after us and showing potential tenants around and helping us in choosing the right family for our house.
I have no hesitation in recommending using the team at Bairstow Eves Maid Marian Way Nottingham. But I’d certainly ask for Rebecca Humber.
SW & HW
Peter · 13 August 2023
Agent replied · 27 August 2023
Many thanks for your outstanding 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe negotiations of this my property started when I was away from Uk. Jo and Georgia were wonderful. They are the best. Their services are excellent. They always returned my calls. They have ready answers to my questions. And the quality of the advise they give is very rich. Bairstow Eve is lucky to such good Angels to work in their for them
Anthonia · 3 August 2024
Agent replied · 24 August 2024
Thank you for your brilliant 5* review and thank you for your kind words Anthonia. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Shanna at the Nottingham branch. Responded very quickly to my first email enquiry, arranging a viewing for the following afternoon. Very friendly and relaxed viewing and was honest about the property and the landlord. This helped to convince me to apply for the flat which I did within ten minutes of viewing.
At this point I expected to wait 2-3 weeks for everything to be checked and finalised. It was in fact offered to me the following day then signed, sealed and I had the keys in under 7 days! Amazing work from Bairstow Eves. This is the second time I have rented a property through them and I can thoroughly recommend their services.
Thank you Shanna
Dan · 28 July 2023
Agent replied · 27 August 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia was amazing!! So friendly and went out of her way to help, was glad we had the pleasure of dealing with her ,and assert to the company 👏🏼 …
D2 · 24 September 2025
Agent replied · 26 September 2025
Thank you for sharing your positive experience with Georgia! We're so glad to hear that she provided excellent service and we'll make sure to pass along your kind words to her. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleImogen was super helpful getting into contact with me it was hard with communication with my work hours but Imogen was understanding and I’m sure she rang to communicate after her work hours and I appreciate that allot thankyou
Liam · 13 April 2026
★★★★★ 5/5
GoogleJust moved into our new home, want to say a massive thank you to Darcy who was amazing from start to finish she helped me with all of my requests and made the process so smooth very different to other agencies I’ve used. We now have a lovely family home thank you so much!
Faith · 3 December 2024
Agent replied · 10 December 2024
Thank you so much for your wonderful 5* review Faith! We're thrilled to hear that Darcy made your move smooth and enjoyable. Enjoy your lovely new family home! Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI am very happy to rent a house through baristow eves. Especially Thanks kieran and sharon. They explained everything to me very well. Kieran and Sharon working in their office are so patient and courteous that I am really impressed. I will never forget their help. I express thanks or gratitude from the bottom of my heart. I hope they continue their work this way.
Sharmin · 22 May 2024
Agent replied · 21 June 2024
Dear Sharmin Akter, thank you for sharing your positive experience with us! We are thrilled to hear that Kieran and Sharon provided you with excellent service and made your renting process smooth. Your kind words mean a lot to us, and we appreciate your feedback. We will make sure to pass on your gratitude to Kieran and Sharon. Thank you for choosing Bairstow Eves Sales and Letting Agents Nottingham! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia is the best agent ever!!
Fari · 9 April 2026
Agent replied · 13 April 2026
Thank you for the amazing feedback! We are so lucky to have Georgia on our team, her dedication and professionalism truly make her the best agent ever. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleThey have been showing up to my flat unannounced for the last 2 years since the Landlord is selling the property. They have ignored our boundaries as tenants, ignoring our requests to only do viewings on certain days since my partner and I work 6 days a week. I’ve brought this up with the agents multiple times yet they show up whenever they want, claiming they have contacted us when in fact they have not. Absolutely ridiculous.
Victoria · 20 August 2023
Agent replied · 27 August 2023
Hi Victoria, Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleAmazing work from the stuff Georgia Frudd was very hopeful fast and efficient very professional
Gg · 20 January 2026
Agent replied · 27 January 2026
Thank you for your kind words! We are thrilled to hear that Georgia provided you with such amazing service. We are proud to have her on our team and will be sure to pass along your compliments. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBairstow eves and especially miss imogen helped me out throughout my booking process from viewing to agreement in a patient and professional manner, do recommend going through bairstow for renting !
Aryan · 11 September 2026
Agent replied · 11 October 2026
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI recently started renting a property through Bairstow Eves Nottingham. My contacts were Sophie and Kieran, and throughout the process everything ran smoothly and efficiently. Everything went to plan, often ahead of schedule and the team was always on hand to answer any questions we may have had throughout. I would thoroughly recommend using their service to anyone looking to rent in the Nottingham area.
Joe · 26 April 2024
Agent replied · 24 August 2024
Thanks for the excellent recommendation and 5* review joe knightley! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently started renting a property through Bairstow Eves Nottingham. My contacts were Sophie and Kieran, and throughout the process everything ran smoothly and efficiently. Everything went to plan, often ahead of schedule and the team was always on hand to answer any questions we may have had throughout. I would thoroughly recommend using their service to anyone looking to rent in the Nottingham area.
Joe · 22 April 2024
Agent replied · 21 June 2024
Thanks for the excellent recommendation and 5* review joe knightley! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am so glad I chose to find my new home with Bairstowe Eves. Sophie was amazing throughout the process and made everything so easy for us from start to finish. Highly recommend her. She has a keen eye for detail which made all this so easy and hassle free. Thank you Sophie.
Adnan · 10 November 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave us your 5* review and recommendation Adnan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Imogen great service
Amit · 30 March 2026
Agent replied · 13 April 2026
"Thank YOU for the kind words, we always strive to provide exceptional service for our amazing customers like you, Imogen! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleFantastic service from all the staff at Nottingham in particular Lucy Hall, Sophie Buckthorpe, Amy Ashmore and Rebecca Humber. Prior to using Bairstow Eves we had the tenant from hell and unfortunately also the letting agent from hell. We put up with the letting agent for years assuming they were all much the same. How wrong we were! When we approached Bairstow the property was in a sorry state from the previous tenant and we were struggling to get hold of the letting agent let alone get it repaired and ready for rent. From initial contact with Sophie to getting the property repaired including electrics, painting, oven replacement, bathroom repairs, end of tenancy clean, house clearance, safety certificates and new tenants moving in was 6 weeks! I even spoke with Lucy on a Sunday whilst she was trying to cook a Sunday roast for her family. I'm fairly certain that level of service is not in their job descriptions but we were very grateful! Complete opposite of our previous letting agent. I don't normally write reviews so apologies for the essay but credit where credit is due. Faultless service, thank you all very much from Stuart and Liz.
Stuart · 30 March 2023
Agent replied · 27 August 2023
Thank you for your wonderful 5* review and your kind words. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was searching for my first family accommodation in the UK for almost three months and was practically hopeless because of bitter experiences.
I came across a lovely listing at the Rightmove, and it was smooth sailing afterwards. Thanks to Lucy Hall. She is amazingly supportive and cooperative. I sent the enquiry on Feb 23rd, and I moved into my new abode on Mar 10th after completing all the formalities and paperwork. All became possible because of her continuous and on-time support.
Most importantly, I didn’t follow up on anything a single time. Lucy was on top of every single detail throughout the process. Thank you so much, Lucy.
Touseef · 30 March 2023
Agent replied · 27 August 2023
Thanks for the excellent 5* review and your kind words! Best wishes, Customer Relations.
★★★★★ 5/5
GoogleGeorgia is the most cheerful and helpful letting agent I have ever met.
Talal · 21 January 2026
Agent replied · 27 January 2026
Thank you so much for your kind words! We strive to provide exceptional service and it means a lot to us that Georgia was able to make a positive impact on your experience. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleBairstowe eves have been fab, guiding us all the way through our first house sale and purchase!
From the lovely Sara visiting us at home to go through things and value our property to Shannon and the team guiding us through the whole process. Shannon went above and beyond to help us and keep us informed every step of the way.
Always polite and courteous and very supportive through the tricky bits!
Would 100% recommend this team A* to us.
Many thanks we are now so happy in our forever home ♥️
Hayley · 28 February 2023
Agent replied · 27 August 2023
Many thanks for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMaking the transition from student housing into our first "proper" home was daunting, but luckily we were in good hands! From the initial viewing all the way to the move in date & picking up our keys, Kieran Shaw has been extremely helpful and supportive. Anytime we've had any questions, the customer service has been impeccable. Highly recommend!
Agnieszka · 25 July 2024
Agent replied · 24 August 2024
Agnieszka Sokolowska thank you for taking the time to leave us your brilliant 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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