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Bairstow Eves Nottingham reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

930 reviews across 1 platform

124 Burton Road, Carlton, Nottingham, Nottinghamshire, NG4 3GP

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Bairstow Eves's office in Nottingham, Nottinghamshire, at 124 Burton Road, is rated 4.6 out of 5 across 930 reviews on 1 platform, including 930 Google reviews rated 4.6.

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4.6 / 5

930

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Google

Georgia is very polite and professional. She made the viewing very easy and answered any questions we had. When collecting the keys she was very calm and made us feel at ease.

Joanne Β· 4 October 2026

5/5

Google

I had a really positive experience with Rylie throughout the process of securing my apartment. She was so helpful, responsive and reassuring, and made what could have been a stressful process feel much easier. She was always happy to answer my questions and kept me updated along the way. I really appreciate all her help in getting everything sorted and would definitely recommend her to anyone looking for an agent who genuinely cares about helping their clients. Thank you, Rylie! 🀍

K Β· 4 October 2026

5/5

Google

I had a great experience with Rylie. She was very helpful, professional, and responsive throughout the referencing process. She kept me updated and made everything as smooth and straightforward as possible. Really appreciate her support and would definitely recommend her to anyone looking for help with renting a property.

A Β· 27 September 2026

Agent replied Β· 11 October 2026

Thank you for your fantastic 5* review! Our team takes pride in providing exceptional customer service and we are thrilled to hear about your positive experience with Rylie. We are always here to make the rental process as smooth and stress-free as possible. Thank you for choosing us and for recommending us to others! Kind regards, Lucy, Customer Relations.

5/5

Google

We let our property through bairstowe and Rebecca Humber has been amazing all the way, from all the initial works to always keeping me informed of anything upcoming or changes. Would highly recommend all the team πŸ‘πŸ‘ …

Luke Β· 9 December 2025

Agent replied Β· 30 December 2025

Thank you for your kind words and recommendation! We pride ourselves on providing excellent service to our clients, and we are thrilled to hear that Rebecca went above and beyond for you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve had a great experience with the staff at Bairstow Eves as they’re very welcoming and friendly. I’ve had a few inquiries that I needed from them and they were so supportive and incredibly helpful. They gave me the information that I needed right away and checked in with me if I got everything that I needed. Thank you so much for providing great customer service and keep up the good work.

Judith Β· 30 March 2026

Agent replied Β· 13 April 2026

We're thrilled to hear about your positive experience with our team at Bairstow Eves! Providing exceptional customer service is our top priority and we're happy to have met your needs. Thank you for the kind words. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

We have had nothing but issues with Bairstow Eves since we rented a property 3 years ago. We have received chasing emails for rent that they had misplaced, a breach of contract warning for a property inspection that was booked and not registered on their system and countless more issues. We had so many issues with the property when when we first moved in and it took weeks/months to get the smallest problems resolved. Countrywide are even worse - Would not recommend.

Alicia Β· 14 June 2024

Agent replied Β· 21 June 2024

Hi Alicia, we are sorry to hear about the issues you have experienced with Bairstow Eves. Your feedback is important to us, and we would like to address your concerns. Please contact us at review@countrywide.co.uk so we can further assist you. Kind regards, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of working with Dylan at Bairstow Eves to rent a property, and I couldn't be happier with the experience. From our first interaction, Dylan was incredibly professional, responsive, and attentive to my needs. He took the time to understand exactly what I was looking for and found the perfect property that met all my criteria. Dylan's extensive knowledge of the local area truly stood out. He was always available to answer my emails and made the entire rental process stress-free. Thankyou

Brad Β· 14 June 2024

Agent replied Β· 21 June 2024

Hi Brad, thank you for sharing your positive experience working with Dylan at Bairstow Eves. We're delighted to hear that Dylan's professionalism and local knowledge made your rental process stress-free. Best wishes, Lucy, Customer Relations.

5/5

Google

Imogen was very helpful her communication between my self and landlord was amazing and overall she was very polite would definitely recommend

Veronika Β· 6 April 2026

Agent replied Β· 13 April 2026

Thank you for the great review! Imogen is a valuable member of our team and we're so glad to hear she provided excellent communication and service. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Imogen was fantastic, very helpful throughout the entire process. She answered all of our questions and helped us a lot.

Steven Β· 10 April 2026

Agent replied Β· 13 April 2026

Thank you for your kind words, we are so happy to hear that Imogen provided excellent service and assisted you every step of the way. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I’ve been a tenant with Bairstow eves a few years now and Amy Ashfield has always been really polite, helpful and quick to respond :) Thanks! - I was with them for 5 years in the end and I can only say good things about them. Sophie and Amy were fantastic and maintenance are absolutely on it. They chase all the repairs and keep you up to date, they want to ensure that you’re happy too, they care for the tenants and the landlords alike. I can’t recommend them enough. I miss their professional and friendly handling of all my issues already. Thanks for 5 years of top notch service ❀️

Amy Β· 22 April 2024

Agent replied Β· 21 June 2024

Many thanks for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I recently had the pleasure of dealing with Bairstow Eves for my property search, and I must say, my experience was nothing short of exceptional. From the onset, the professionalism displayed by the team, and especially Alix, was remarkable. Alix went above and beyond to ensure that all my needs were met, providing guidance and support throughout the entire process. Their expertise and dedication made what could have been a stressful journey, smooth and hassle-free. It's clear that Bairstow Eves values its clients, prioritizing their satisfaction and comfort. I would highly recommend Bairstow Eves to anyone looking for a reliable and professional letting agency. Their commitment to excellence truly sets them apart. Thank you, Alix and the Bairstow Eves team, for making my experience so positive

Ridas Β· 22 April 2024

Agent replied Β· 21 June 2024

Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care

5/5

Google

I recently had the pleasure of working with Sophie and Joseph from Bairstow Eves Nottingham to find my new home, and I couldn’t be more impressed with their service. From start to finish, they went above and beyond to ensure a smooth and successful house-hunting experience. Their professionalism and dedication were evident throughout the entire process. They were proactive in scheduling viewings, promptly responding to my inquiries, and providing valuable insights about each property we visited. Special Thanks to Sophie for the hard work and replying to all my queries.Thank you for all your time. Good luck Regards Laraib

Laraib Β· 22 April 2024

Agent replied Β· 21 June 2024

Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care

1/5

Google

I had very bad experience with these guys. Lost my hard earned money because of their poorly recorded check in report at very start of tenancy. The Check in report didnt had a picture of a very small area behind the garage and boundary wall. And there was a garden chair left by earlier occupier/owner. I found this and kept it inside the garage to save it from the weather. Now when I vacated, they compared the check in report to check out report and said i left a garden chair (i am not mad to leave it alone and take my rest things from garage, if that was mine) and charged me for disposing waste. Too bad, poorly documented and when i asked for missing photo of that area, no answer. no revert. Basically they sugar coat you at start and later at end of tenancy charge you like ripping you apart. My strong advice - take photos of everything, every thing been left in the place even if it is a piece of cloth or a broken blind and its beed. and raise maintenance request and also email it right now to make it a proof for later. Thank me later.

Tinu Β· 23 December 2025

Agent replied Β· 30 December 2025

We are truly sorry to hear about your negative experience with us. We strive for clear and thorough documentation, but it looks like we fell short in this case. We will do our best to rectify the situation and ensure better communication in the future. Thank you for your feedback and valuable advice. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Tamara was my letting agent .she was absolutely amazing she was nothing but help throughout the whole process.

Lisa Β· 6 April 2026

Agent replied Β· 13 April 2026

Thank you so much for your kind words, we are glad that Tamara was able to assist you throughout the letting process. We strive to provide exceptional customer service to all our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The whole letting team are very knowledgeable and friendly but would like to especially thank Sophie & Lois for there help.

Inventories4you Β· 13 March 2026

Agent replied Β· 13 April 2026

Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

We rented our very first house in the UK, in Nottingham, through the Bairstow Eves team. Imogen and Sophie were very responsive and supportive throughout the whole process. As foreigners, we especially appreciated Imogen taking the time to … More

Deniz Β· 23 September 2025

Agent replied Β· 26 September 2025

Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Sarah Seal was our contact during the process of acquiring our accommodation. She was so helpful, easily accessible and friendly. Her knowledge and expertise in the area of lettings were invaluable. She helped us through all the processes and was always there to assist and give us guidance whenever we needed it. The levels of communication are superb as she and the other team always kept us in the loop. Any issues were communicated well with clear guidelines on how we could get through. The team showed efficiency and provided excellent levels of service and are a pleasure to work with. I would recommend their service.

Tendai Β· 11 March 2024

Agent replied Β· 25 March 2024

Tendai Nyaguze many thanks for the brilliant recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Very friendly and swift service. Our estate agent Imogen was very helpful and kept us informed about everything that was happening throughout the application process.

Ethan Β· 23 January 2026

Agent replied Β· 27 January 2026

Thank you for your kind words! We pride ourselves on providing swift and friendly service, and we are thrilled to hear that Imogen was helpful and kept you informed. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I had an amazing experience looking for a house. I was booked in for a viewing as soon as I enquired and the process was straightforward and Fast. Referencing and Paperwork all got verified within a week and I got the keys to the property. Massive thank you to Evelyn for taking care of my application and making sure everything is sorted on time. She was amazing.

Vera Β· 24 September 2024

Agent replied Β· 24 October 2024

Thank you for taking the time to leave us this great 5* review and your kind words Vera. Kind regards, Lucy, Customer Relations.

5/5

Google

Just wanted to say my recent experience with this company has been brilliant, Rylie was a great help in getting my flat sorted

Jordan Β· 24 January 2026

Agent replied Β· 27 January 2026

Thank you for the kind words! Our team takes pride in providing exceptional service and we're glad Rylie could help make your experience a great one. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

What a great team. Never have i received such amazing service. The professionalism, and team morale in this branch is second to none. This being my first day viewing properties in the midland's, i thought as a cockey essex boy property investor i would get laughed at. Boy was i wrong, these people really know what they are doing and take it seriously. From my first enquiries on rightmove i got an instant call from joe. Joe helped me right from the start to get straight into the nitty gritty facts without all the fluff that usually comes with buying a property. Yet he done it with carisma and charm that i just wanted to buy something off him! Also i want to mention Alison, i presume the manager as she seemed like the don of all things property in nottingham, sitting up on her desk at a higher level, throwing knowledge and facts at me about the local market and properties. I was in pure bliss. Then the β€˜well thought out’ layout has an entire team of letting agents sitting a stones throw from the sales department. Hugely beneficial for me being a hands off (lazy) landlord. I just got up from joes desk and walked 10 steps to the letting department to speak to the lovely sophie. She gave me all the details i needed to help me decide what properties i would like to put offers on. This is truly a one stop, money making shop for me and im looking forward to working with these guys for years to come as my ever expanding business start to venture into the midlands.

Sam Β· 17 December 2023

Agent replied Β· 31 December 2023

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Well, I haven't sold or bought a property in a good while so, I decided to go with the market leaders. I dealt with Alison and Kofi at the Nottingham office, Amman at the Carlton office, all suitably knowledgeable for my journey. Alison and Kofi for the sale of my property and Amman for mortgage advice. Alison and Kofi supported me to sell my property in about a month and Ammans mortgage advice has been crucial. I would thoroughly recommend Bairstow Eves for the sale of your property and am using them for finding somewhere new. You won't be disappointed 😊

Stevie Β· 3 May 2025

5/5

Google

Imogen was a great help through the process of renting an apartment

Joshua Β· 10 April 2026

Agent replied Β· 13 April 2026

"Thank you for sharing your positive experience with Imogen! We are thrilled to hear she provided excellent assistance during your apartment rental process. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Just wanted to say that Tamara is very professional and excellent at what she does. Keep up the good work and thanks again ⭐️

Barbara Β· 16 December 2025

Agent replied Β· 30 December 2025

Thank you for your kind words about Tamara! We're so glad to hear that her professionalism and expertise stood out during your experience with us. We'll be sure to pass along your praise to her. Kind regards, Lucy, Customer Feedback and Support Team

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