Trusted Agent profile · Nottingham, Nottinghamshire
Verified
★★★★★
930 reviews across 1 platform
124 Burton Road, Carlton, Nottingham, Nottinghamshire, NG4 3GP
Part of Bairstow Eves, see every office.
Bairstow Eves's office in Nottingham, Nottinghamshire, at 124 Burton Road, is rated 4.6 out of 5 across 930 reviews on 1 platform, including 930 Google reviews rated 4.6.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleRylie was professional, approachable, and incredibly helpful throughout the letting process. She made everything smooth and stress-free, and I really appreciated her support. Highly recommend!
Thank you for the glowing review! We are thrilled to hear that Rylie provided exceptional service and made your experience stress-free. We will be sure to pass along your kind words. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience with bairstow eves is soo soo good and Tamara has been so polite and so cooperative throughout all the process of renting the house 🏠 I'm so pleased with the service has been provided by the staff specially Tamara highly recommended …
Thank you so much for your kind words! Providing exceptional service and customer satisfaction is our top priority at Bairstow Eves. We are thrilled to hear that Tamara exceeded your expectations during the renting process. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleWe had a smooth and seamless experience going through the process of renting a property, special mention to Sophie for helping us along the way.
Thank you for your kind words! We are thrilled to hear that you had a smooth and seamless experience renting one of our properties with the help of Sophie. We strive to provide exceptional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team
1/5
GoogleDon't be fooled by early positive reviews, they push you to leave 5 stars right when you sign. After renting with Bairstow Eves for two years, my experience has been appalling. They completely ignore reported maintenance issues, shift all responsibility to the landlord, and never follow up. Even after their own inspector confirmed the problems, nothing was fixed for years. Avoid this agency at all costs.
Thank you for your glowing 5* review Matheus. Kind regards, Lucy, Customer Relations
5/5
GoogleWonderful experience! Georgia was great and it was a very smooth procedure.
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience and that Georgia made the process smooth for you. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleGeorgia has been an incredible help to us. She went above and beyond in finding a suitable property for my father-in-law, and she was always pleasant and easy to talk to throughout the process. Thanks so much!
Thank you for taking the time to share your positive experience with Georgia. We are delighted to hear that she provided exceptional service and made the property search process easy and enjoyable for you and your father-in-law. Best wishes, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat experience at Bairstoweves moving into my property. Shoutout to Imogen for her communication!
Thank you so much for your review! We are thrilled to hear that your experience at Bairstow Eves was great. We will make sure to pass on your kind words to Imogen for her excellent communication. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleImogen made super easy and quick to move in and process was super smooth!!
Thank you so much for your positive feedback! We are thrilled to hear that Imogen made your move-in process easy and smooth. That's exactly the kind of experience we strive to provide for all our customers. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleMy experience with Bairstow Eves as my letting agents was fantastic. I particularly want to highlight Georgia, who was outstanding, committed, professional, and always mindful of my requirements for the rental property. She truly made the entire journey seamless and hassle-free. Georgia Frudd was quick to arrange the property viewing and showed up early, well-prepared and well-informed about every aspect of the home. Her supportive and professional demeanor made a significant impact. A huge thank you to Georgia Frudd for ensuring this process was smooth and enjoyable!, - Aiyeleso Teslim
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
5/5
GoogleBairstow Eves - Excellent Service I had a wonderful experience with Bairstow Eves as my letting agents. Georgia, in particular, was exceptional, dedicated, professional, and always attentive to my needs regarding the house I wanted to rent. She made the entire process so much easier and stress-free. Georgia promptly scheduled the property viewing and arrived ahead of time, fully prepared and knowledgeable about every detail of the property. Her helpful and professional attitude made all the difference. Thank you so much Georgia for making this process smooth and pleasant!
Many thanks for your fantastic 5* review Hisham. I will of course pass on your kind hearted words to our Nottingham branch. Best wishes, Lucy, Customer Relations.
5/5
GoogleAbsolutely thrilled to share our experience with Kofi, our amazing estate agent! From the moment we began our journey to purchasing our first home, Kofi was there every step of the way, making the process not only smooth but genuinely enjoyable. What truly stood out was Kofi’s responsiveness and professionalism. No question was too trivial for him, and he always made himself available to provide insights and support. His attention to detail and proactive approach ensured that we were never left in the dark, easing any apprehensions we had as first-time buyers. We couldn’t be happier with our new home, and we owe a huge debt of gratitude to Kofi for making it all possible! ❤️🏡✨
Thank you for your terrific 5* review and for your complimentary comments Sekai. Best wishes, Lucy, Customer Relations.
5/5
GoogleQuick and reliable, Georgia was very helpful
We are thrilled to hear that you had an excellent experience with us, thank you for choosing us and for taking the time to share your feedback. We strive to provide quick and reliable service and it's always a pleasure to hear that our team member, Georgia, was helpful. Kind regards, Lucy, Customer Feedback and Support Team
4/5
GoogleRenting a property with Imogen at Bairstow Eves has been really straight forward - signing up was a little slow with some back and forth with the landlord but she kept us updated throughout and has been really communicative and helpful, especially as a first time renter outside of student contracts. Haven’t had any complaints to raise - so far so good!
Thank you for your positive review! We're so glad to hear that your experience renting with Bairstow Eves and Imogen has been smooth and stress-free. We aim to provide excellent communication and support to all our clients and we're happy it has made a positive impact on your first-time renting experience. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRylie was great help with moving into my room! Thank you so much
We're thrilled to hear Rylie provided outstanding assistance during your move! Your satisfaction is our top priority and we're always happy to help. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleThank you to Georgia for her assistance in helping me move in. Very good service.
Thank you for your glowing 5* review. Thank you for your supportive words. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
GoogleGreat service from all the girls at bairstow eves in Nottingham everyone's been so helpful and great to work with. Have dealt with a few estate agencies in the past and communication has generally been an issue but not with bairstow eves, the efficiency and communication has been on point. Thanks a lot and will definitely be using again in future
Thank you for sharing your positive experience with our team at Bairstow Eves in Nottingham! We are thrilled to hear that you found our service to be efficient and our communication to be on point. Kind regards, Lucy, Customer Relations.
5/5
GoogleBairstow eves were really efficient when sorting student housing. Georgia was great
Thank you for your kind words! We strive to make the process of finding student housing as smooth and efficient as possible. We're glad that Georgia was able to provide excellent service. Best wishes, Lucy, Customer Feedback and Support Team
5/5
GoogleI had an excellent experience with Bairstow Eves in Nottingham. Sophie and Darcy were outstanding throughout the entire letting process. Sophie’s deep knowledge of the local market and her prompt, detailed responses made everything seamless. Darcy was equally fantastic, always friendly and proactive in ensuring everything was handled smoothly. Both went above and beyond to make sure I was well-supported and informed at every step. I highly recommend Bairstow Eves for their professionalism and exceptional service, Sophie and Darcy truly made finding my perfect property a stress-free experience.
Many thanks for the fantastic recommendation and 5* review. Thank you Amal for your kind words which I have passed onto Sophie, Darcy and the Nottingham team! Kind regards, Lucy, Customer Relations.
5/5
GoogleGeorgia was so smiley and cheerful she really is the best
Thank you for your kind words! We are thrilled to hear that Georgia's positivity and friendly demeanor made your experience with us even better. We pride ourselves on providing exceptional service and will make sure to pass along your feedback to Georgia. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRylie was really helpful, thanks for everything getting the property sorted!
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Feedback and Support Team.
5/5
GoogleI’m truly happy with the service I received from Bairstow Eves. Especially thank you Tamara Taylor and Sharon for your excellent, professional and efficient service🙏 …
Thank you so much for your kind words, we are delighted to hear about your positive experience with Tamara and Sharon. We pride ourselves on providing exceptional service for our customers. Best wishes, Lucy, Customer Feedback and Support Team.
1/5
GoogleIf you want your deposit back I would heavily advise you not to go to this establishment. In the invoice vague prices were listed and they we’re not willing to provide further evidence and disclose what certain terms mean.They provided me a poor looking Invoice that seemed unprofessional and made on the spot with no VAT details or contact information to the cleaning company.I asked for further information and they said and I quote “we are not obligated to provide them”. I have expressed my doubts on the legitimacy of the vague wording on the invoice such as “deep clean flat”and “grubby doors”.. I have deep cleaned prior to leaving left minuscule things that weren’t cleaned .. Additionally, for people who are not British they would speak to me in a condescending and rude manner despite being a paying tenant ...especially Sophie Buckthrope. I’m not even a tenant anymore and they’re asking me about keys for the letterbox… as a real estate agent and me no longer being a tenant for 2 months now …that’s YOUR job to figure it out not mine…how unprofessional..When they need something they’ll contact you for their own benefit at your own inconvenience but if you need something they’ll treat you like rubbish.
Hello Reem, thank you for sharing your feedback. We're sorry to hear about your experience and would like to address your concerns. Please contact us at review@countrywide.co.uk so we can assist you further. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service received from Bairstow Eves Lettings Nottingham over the last 4 years. As a new landlord the knowledge, guidance and support I received from Sophie was indispensable; finding tenants and managing the property. This professional service continued until I sold the property last week; Sophie and her team have always been helpful, friendly, polite and nothing was too much trouble. I wouldn't hesitate to recommend Sophie and her team. Lorraine Edwards
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation Kevin! Kind regards, Lucy, Customer Relations.
5/5
GoogleRylie was great. Thank you for all your hard work!
Thank you so much for your kind words! We're thrilled to hear that Rylie provided excellent service. We appreciate your support and look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
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