Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent from start to finish!
Helped us get into our new property with minimal fuss. I honestly couldn't be happier with the level of service, knowledge of the staff and general togetherness of the team that was felt in the office!
The Branch Manager has done a great job in assembling such a fantastic team π
Thanks again guys!
Alex Β· 27 August 2020
Agent replied
Really lovely to read another 5* review for the Bairstow Eves. Your comments will be passed on to the team. Kind regards, Lucy.
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5/5
GoogleEasily contactable and very helpful with my queries and helping me secure a property of my liking.
Sara Β· 24 September 2024
Agent replied Β· 24 October 2024
Thank you for leaving us your superb 5* review Sara. Best wishes, Lucy, Customer Relations.
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5/5
GoogleBy far, one of the best Agents I have dealt with in renting my HMO. Sophie, Nadine, Becki & team have been great in helping with questions and keeping me updated. Very professional & knowledgeable team, always on hand via email and phone.
Jamil Β· 29 January 2023
Agent replied Β· 27 August 2023
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleRecently used this letting agent in order to find and rent out a new flat with my professional flatmate. The business is very quick and responds in a very professional and courteous manner.
I was lucky enough to have Kieran who helped us with anything we needed without any problems. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Dominic Β· 22 June 2021
Agent replied Β· 21 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
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5/5
GoogleShanna and her colleagues were always very helpful and polite. They helped us get our rental home sorted and dealt with any issues or questions we had quickly and efficiently. Thank you for making it a pleasant experience!
Jane Β· 28 June 2023
Agent replied Β· 27 August 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI just rented an apartment through Bairstow Eves. Right from the process of viewing the apartment to signing agreement, I was very impressed with Shanna Seaton's services. She was very communicative and helpful in all the processes. I'd say she's an invaluable member of the team.
Chinedu Β· 1 October 2022
Agent replied Β· 27 August 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
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1/5
GoogleNot Happy at all we have deal everythingβs and pay the deposit they make wait over 2 weeks and they have give to someone then blame to landlord lier donβt trust them worst service I ever seen Bairstoweves Nottingham letting Agents and workers so Rudeβ¦.
Erkan Β· 31 October 2022
Agent replied Β· 27 August 2023
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations
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5/5
GoogleI had Georgia, she was really helpful and answered all my questions.
Hattie Β· 26 November 2024
Agent replied Β· 10 December 2024
Thanks Hattie for your great 5* review. Kind regards, Lucy, Customer Relations Team
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5/5
GoogleBairstow Eves recently let my apartment in Nottingham city centre and I could not recommend their services more. I am new to being a landlord and Georgina did everything for me and answered all my questions with utmost professionalism. Bairstow Eves have my confidence and I will use them for all of my properties in the future.
Khalid Β· 2 December 2020
Agent replied
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleWe are really happy with Lucy , she did very well. When we are planning to buy our house she will be the person we contact to help us . We really recommend the agency .
Petre Β· 6 August 2023
Agent replied Β· 27 August 2023
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleGreat , smooth and simple. Great customer service and great understanding. Kieran did a great job, thanks guys!
Max Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Max. Kind regards, Lucy, Customer Relations.
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5/5
GoogleVery happy with the outcome and how fast everything was sorted for us
Mickey Β· 3 November 2024
Agent replied Β· 10 November 2024
Many thanks Mickey for your amazing 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleGood customer service, Kerian the letting negotiator was amazing and professional throughout our renting process.
Stephanie Β· 3 October 2024
Agent replied Β· 24 October 2024
Thanks for the excellent 5* review Stephanie! Thanks for your thoughtful comments about Kerian and our Nottingham team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI was served by Nadine who was an absolute charming person. She was patient and caring with both of our cases and allowed us to have a smooth transition to our new place. I appreciate all of her efforts and I had a speedy service. Fantastic.
Crystal Β· 27 August 2022
Agent replied Β· 27 August 2023
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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4/5
GoogleQuality service
Special thanks to Kieran Shaw
Nisha Β· 6 April 2021
Agent replied
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
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4/5
GoogleAlice was kind and they have good customer service
Ssami Β· 3 October 2020
Agent replied
Thank you for your 4* review and great comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleVery quick and efficient process only took a week to complete referencing and taking the keys look forward to my time with bairstow eves
Nous Β· 22 April 2024
Agent replied Β· 21 June 2024
Great to see another 5* review for our local team! I will make sure your kind comments are passed on to them and the Area Director! Best wishes, Scott @ Customer Care
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1/5
GoogleThe worst letting experience in my life. I have rented a house with Braistoweves on 11th of December and still have no access to the property. Despite having paid all rental fees.
Keys issued does not work. Agent responsible for contract completely not interested. If you are tenant looking to rent, avoid this agency at any cost.
Krzysztof Β· 27 August 2020
Agent replied
Thank you for taking the time to leave us your comments and I am sorry to read that this may have been your experience. Should you wish to discuss your concerns further, please contact us directly via review@countrywide.co.uk. Kind regards, Donna
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5/5
GoogleExcellent customer service highly recommended. Sophie was a pleasure to deal with.
Shaun Β· 14 May 2019
Agent replied
Many thanks Shaun for the excellent 5* recommendation and review of your experience with our Bairstow Eves team.
Best wishes, Lucy
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5/5
GoogleAmy is lovely and couldnβt be more helpful!
Amanda Β· 20 October 2020
Agent replied
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
Googledarcy treated us very well and provide excellent service.we are really thankfull
Gurnoor Β· 27 October 2024
Agent replied Β· 10 November 2024
Thanks Gurnoor for your great 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleEverything perfect, all of them! The team! Specially Kieran. Thank you guys!
Denis Β· 20 October 2024
Agent replied Β· 24 October 2024
Hi Denis,
Thank you so much for your wonderful 5* review! We're thrilled to hear that you had a perfect experience with our team, especially Kieran.
Best regards,
Lucy, Customer Relations Team
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5/5
GoogleI rent through them and all the staff are great, recently had to change my tenancy for someone to move out and someone else to move in and Nadine who handled it was really helpful and patient and made sure everything went smoothly :)
Alex Β· 27 August 2022
Agent replied Β· 27 August 2023
Hi Alex! Thanks so much for this great 5* review. Nadine and the rest of the team really appreciate your feedback and kind words. Graham - Customer Relations
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5/5
GoogleGood service, Alice was fast responding π
Samar Β· 3 October 2020
Agent replied
Thank you for your 5* review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.