Trusted Agent profile · Nottingham West

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Belvoir Nottingham West (Bulwell) reviews

4.9

★★★★★ Excellent

316 reviews across 2 platforms

Old Town Hall Station Road, Nottingham West, NG6 9AA

Part of Belvoir, see every office.

Belvoir's office in Nottingham West, at Old Town Hall Station Road, is rated 4.9 out of 5 across 316 reviews on two platforms, including 299 Google reviews rated 4.8.

Google logo

4.8 / 5

299

Reviews on Google

This office

Direct reviews logo

5.0 / 5

17

Reviews on Direct reviews

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham West office, from every platform, shown as written. First names only.

5/5

Google

House sale - excellent service I had 5 valuations with various agents but Phillippa Bousfield of Belvoir stood out from the rest. Phillippa was practical and down to earth, she saw the potential in the house and gave me confidence that she would be the best person to present my house. Sharon Rickersey took over with the progression of the sale which for various reasons was complex. Sharon liaised effectively with myself, the buyer and the solicitors to get the sale over the line - it was hard work! Thank you ladies

Zo · 3 October 2026

5/5

Google

Thank you so much for your excellent service and support throughout the whole letting process. Julie was incredibly helpful, from showing me the property to supporting me throughout the moving process. She was always professional, friendly and reassuring, and her consistent communication and follow-ups made everything so much easier. Thank you to the whole team for making the letting process so smooth and reliable. A special thank you to Julie Barnes for all your help, support and professionalism. I really appreciate everything you did and would highly recommend your services.

Home · 10 September 2026

5/5

Google

We’ve had a fantastic experience working with Sharon and Phillippa at Belvoir. From start to finish, they’ve been proactive, responsive, and genuinely on top of everything, no chasing needed, they always got back to us quickly with clear updates. Their customer service has been exceptional throughout, and it’s clear they take real pride in doing things properly. We’d happily recommend them to anyone and would be glad to work with them again in the future.

Bihan · 10 September 2026

5/5

Google

I cannot recommend Belvoir Nottingham West Lettings highly enough. As someone starting my letting journey for the first time, I was unsure about the process and everything that was involved, but from the very beginning Lloyd and Julie have held my hand through every step, from preparing the property to successfully securing a tenant. From the moment I contacted them everything moved incredibly smoothly. Lloyd came out to view the property he expertly guided me through the work that needed to be done, as well as making suggestions on how to make the property more appealing to potential tenants. He clearly explained the steps I needed to take to get the property ready, which gave me confidence and a clear plan of action. Julie was then fantastic in supporting me through the whole process. She connected me with excellent tradespeople to help complete the work and provided me with clear guidance on everything I needed to do and provide. Her knowledge, organisation and reassurance took away so much of the stress and worry I initially had about becoming a landlord. The speed and efficiency of the whole process has been amazing. Once the property was ready, it was listed within just two weeks of starting the process a tenant had been secured. What really stands out about Lloyd and Julie is that they make you feel like part of their family of landlords rather than just another number. Their personal approach, expertise and genuine care have made what could have been an overwhelming experience feel straightforward and positive. As my tenant moves in, I feel reassured knowing they will continue to be there to guide me through any questions or actions I need to take along the way. Thank you both for all your support. I truly couldn’t have asked for a better team to help me start my letting journey.

Annie · 10 August 2026

5/5

Google

Excellent Service from Belvoir Nottingham West! 🏡👏 A big thank you to Belvoir Nottingham West for making our house-moving experience so smooth and stress-free! 😊🏡 It was time for us to move, so we started contacting several letting agencies. While some agencies got back to us, others unfortunately never responded. However, things clicked with Belvoir from day one. From our very first interaction, their communication was excellent, their responses were prompt, and they kept us updated at every stage of the process. 📞📧👍 We viewed a property that we really liked and immediately got in touch with Belvoir. From there, the entire process was handled very professionally. The documentation process, including references, proof of address, deposit payments, and the other necessary checks, was explained clearly and completed without unnecessary hassle. ✅📄 What we appreciated most was the constant communication and transparency. We never felt left wondering about what was happening next, as Belvoir kept us informed throughout the process. This made a potentially stressful experience of moving home much easier and more reassuring. 🌟😊 The team was professional, friendly, approachable, and extremely helpful throughout our journey. Their customer service really stood out, and we are very pleased with the experience we had with them. 👏🏠✨ A sincere thank you to Julie (Property Manager)and the entire team at Belvoir Nottingham West for your support and for making our move such a positive experience. 🙏 We would highly recommend Belvoir Nottingham West to anyone looking for a property to rent or planning to move home. You can approach them with confidence knowing that you will be dealt with professionally and kept informed throughout the process. ⭐⭐⭐⭐⭐ Thank you, Belvoir Nottingham West, for making our house move a smooth and hassle-free experience! 🏡❤️🔑

Edward · 10 August 2026

5/5

Google

A big Thankyou to all the staff who helped with the sale of our property recently . It was dealt with very professionally and courteously and I would have no hesitation in recommending Belvoir for selling or letting. A very dedicated and pleasant team of staff who deal efficiently with any issues that may occur. Thankyou Nottingham West branch.

David · 10 September 2026

5/5

Google

I’ve had a great experience with Belvoir Nottingham West Lettings and Estate Agents. The team has been professional, responsive, and genuinely helpful throughout the entire process. Communication has always been clear and timely, and they’ve made everything feel straightforward and stress-free. It’s refreshing to deal with an agency that is both knowledgeable and approachable, and they clearly care about providing a high level of service. I wouldn’t hesitate to recommend them to anyone looking for reliable lettings or estate agent support.

Emmanuel · 10 April 2026

5/5

Google

I have always found Belvoir to be very helpful and professional in my dealings with them and prompt to answer any queries or problems I may have, especially Julie, who is my font of information and knowledge with anything property related and can and will help me when it is appropriate to do so and with my property issues - which have been dealt with efficiently and promptly. Thank you :)

Joan · 10 June 2026

5/5

Google

Julie has been absolutely fantastic with assisting us find our first rental property. From arranging viewings, keeping us up-to-date with any new info and answered any enquiries we have had with us being first timers. She has been so patient and helpful. Thank-you for all your help Julie.

Tiffany · 10 September 2026

5/5

Google

Thank you For your services, you guys have made the letting process easy and reliable.. I must admit I am totally satisfied.. Many thanks to Julie Barnes, you have been so consistence in your replies and follow ups, you have been so professional.. Many thanks and I will strongly recommend Belvoir Nottingham West Lettings and Estate Agency.

Bennett · 10 July 2026

5/5

Google

The agent that showed us around called Julie was refreshingly honest & knowledgeable, we also liked that she asked us to remove shoes as new carpet had been fitted which shows to us how respectful of the property the agent is it was a pleasure to meet her very professional & lovely lady.

Sue · 10 July 2026

5/5

Google

They have the best sales progressor!! The process of buying my new house Was a little long then expected, however their sales progressor Sharon was fantastic!! She made me feel like there was a light at the end of that dark long tunnel. She went above and beyond for us. We can not thank her enough for all the work she put in to this process.

Rajinder · 10 February 2026

1/5

Google

They are a really terrible company when it comes to renting properties. After I saw a property on their website, I went to view it. Immediately after the viewing, I provided all my personal information and documents to apply for the property. I then waited for two weeks and called them several times, but they were very unhelpful and kept me waiting without giving me a clear answer. I was genuinely disappointed and frustrated. I had also visited their office previously, and at the time they told me that the landlord was on holiday. I said that was fine and that I was happy to wait. Today, after making my ninth phone call and waiting all this time, I finally received an answer. They told me that the property had actually been let to someone else the previous week. They wasted two weeks of my time. I could have been looking at other properties during that time instead of waiting for an answer from them. I also noticed that their website says the office opens at 9am, but in reality, the office does not seem to open until after 10am, and they only start answering phone calls after that. Honestly, this was a very disappointing and frustrating experience.👎

A7med · 26 September 2026

4/5

Google

We had a great experience with Belvoir Nottingham West. Julie was friendly, professional, and always quick to respond to our questions. The whole process was smooth and well managed. Thank you for your excellent service!

Clement · 10 August 2026

5/5

Google

I thought the property was lovely, the kitchen was beautiful and the garden was amazing. I do think it could use some decorating and having a 6 hob cooker is great for making big dinners but with saying that there is no room for a good size table in the house I do think it is perfect especially for the price but it’s just the size of the kitchen not being able to fit a table for me I also had a few ideas for the living room I’m not sure the landlord would approve which involved those wooden paneling things on the wall and also changing the carpets upstairs. Overall i really do like it but it is small for a 3 bedroom and I’d probably ask to build a small extension just for a table lol I have 2 young children that have always sat at the table

Athena · 10 July 2026

5/5

Google

Amazing service, Julie listens understands you and your needs couldn’t recommend Julie highly enough! Thank you again Julie

Adam · 10 September 2026

5/5

Google

Julie and her team were very polite and helpful with helping us move in.

Jack · 10 September 2026

5/5

Google

It was a very pleasing experience to work with Belvoir Nottingham West Lettings & Estate Agents, in the process of renting a house. Everything was very smooth and swift from the beginning until even after getting the keys. No question of ours was left unanswered, no request was left unattended. Julie Barnes from the agency, who took our case was very kind, patient, and very effective. She tailored viewing and moving dates and hours according to our needs. As a family, we never felt disappointed or ignored at any point of the process. We are very satisfied with working with Belvoir Nottingham West Agents. Thank you Belvoir Nott'm West, thank you Julie...

Kubilay · 30 December 2024

5/5

Google

As a renter of a little over eight years, I have found Belvoir (Nottingham West). Helpful and obliging to my needs as a tenant in one of their rental properties. They have always been quick to respond to emails and phone calls , to fulfill my needs or requests, And also Quick to respond to any repair issues that may be needed. Guaranteed boiler check every year, and in times of financial difficulty, such as a missed payment, or banking issues, etc. I have found them have been sympathetic, understanding, and fair towards any financial like issues I may have. I would be very happy to recommend this branch of Belvoir lettings and estate agents. To others

TerryDiamond · 28 December 2024

5/5

Google

I had an amazing experience lettimg a property through this company.They're very professional and helped me get my first rental. Getting a Viewing was very fast paced, and Julie Barnes offered me peace of mind that any issues with the property will be fixed before a contract. I definitely recommend!

Lexus · 14 October 2025

5/5

Google

Julie has really made things easy and so far the process has gone well. Julie is always on hand to take calls and is responsive on email. Thank you!

Phil · 10 April 2026

5/5

Google

Can’t thank Julie and Lloyd enough! Letting out my house with Belvior has been such a smooth process! Julie has been absolutely brilliant throughout the whole process! Answering any paperwork queries or property issues so quickly! They’re so professional and i’m very impressed and incredibly thankful. Don’t hesitate, get in touch with them whether you’re looking to rent, buy, sell or let your house! I genuinely can’t recommend Belvior enough!

Elyssia · 5 February 2025

1/5

Google

As a tenant, I would be extremely wary of this company. Initially I thought Julie handled the viewing and organisation of the property (what I now know to be a good sales tactic). They seem to work with some very dodgy landlords that charge you an extortionate amount of your deposit for very little work (such a minor cleaning issues such as dust and a few cobwebs behind blinds!!). They quickly wash their hands of you and provide no support at all, allowing their landlords to bully you, going quickly from a "perfect" tenant with a gleaming mid-term inspection to a dirty and "unclean" property at the end of a tenancy. Honestly, you couldn't make it up! Disgusting behaviour from what I thought to be a prestigious lettings agent. Be wary!!!

Chantelle · 16 April 2025

Agent replied · 17 April 2025

Dear Chantelle, Thank you for your feedback. Your frustration is clear and for this we apologies, but unfortunately for us, it also appears to be mis-directed. Please understand that we as agents have nothing to gain from the resolution of a dilapidation claim. All claim proceeds go to a landlord. That said, the thoughts of our clients are very important to us and hopefully the below will offer you some reassurance. In regards to the matters of cleanliness recorded upon vacating, whilst I believe these areas are no longer disputed, I accept that you feel the cost of rectification is higher than you expected. In our experience, these costs appear to be quite reasonable and we accept that this view is likely the reason for your targeted discontent. However, the advice my colleague Julie provided, was to make use of the free DPS deposit arbitration service, as they will assess both the landlord and tenants claims and rule independently. Please understand, this advice is offered to you as an avenue of reaching a fair and unbiased decision and is provided to you by us, as a means of offering support to both parties when a landlord and a tenant's views are not aligned. Kind regards,

5/5

Google

My Landlord has chosen Belvoir Nottingham West to look the property I have lived in for 6 years and its clear why. I cannot fault them at all. Any query, call or email is actioned within days and everything followed up. This has always been the case but in Monday they went above and beyond. My boiler had a large bang and decided that was it. I was left without water, a toilet, and heating as well the effects now going through the property beneath me and causing problems there. Literally within minutes of them knowing, Julie had arranged for plumbers and electricians to visit my home and lady below me. Within hours, Julie was able to tell me what repairs were needed and what was going to happen. By the end of the day Julie managed to get me in a hotel over night and again for a 2nd night when the repairs weren't complete. The staff have always been great, the service is always fantastic and prompt and Julie is outstanding in her role which I'm sure the other staff go to such lengths too. This company WILL look after you, your property and your tenants. A solid 5 star and well deserved.

Jonathan · 1 January 2022

Agent replied · 31 December 2024

Jonny, Thank you. We feel very humbled by your feedback and apologetic for the inconvenience you've suffered but equally are delighted that our efforts have been appreciated. Kindest regards.

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