Trusted Agent profile · Norwich
★★★★★
481 reviews across 1 platform
5 Bank Plain, Norwich, NR2 4SF
William H Brown Select's office in Norwich, at 5 Bank Plain, is rated 4.2 out of 5 across 481 reviews on 1 platform, including 481 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. William H Brown Select hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
4/5
GoogleWHB dealt with both the sale of our property, and the purchase of our new place. All round great service. If I was leaving this review specifically for Dan in after sales, it would easily be 5stars, he was excellent throughout, always took our calls, dealt with us in our more stressful moments, and got the job done! Keep up the good work!
1/5
GoogleReally obvious that all of these five star reviews all about the same person are fake. Odds on that "Brian" doesn't actually exist when everyone who's rented with William H Brown knows they're an absolute shambles.NegativeResponsiveness, Quality, Professionalism, Value
Hello Onan, we're very sorry to see you believed our team deserved a 1-star review. We are extremely proud of all of our 5-star reviews as the team here work tirelessly to ensure all of our customers receive the best possible customer service every single day. We can certainly confirm that Brian has been part of our team since 2018 and we are proud to have him as a letting negotiator within our team as his passion and hard work for all of our lettings customers is second to none. If you would like to visit the branch where we can assist in you in the future, we would be more than happy to help you and showcase why we have received such glowing feedback from many people in the area.
5/5
GoogleRecently completed our first purchase with William H Brown and had a very positive experience with them. Shout outs to Mitchell Palmer who flagged up the property to us in advance of it being listed, allowing us to get in first and make an offer, Sarah Alison our mortgage advisor who explained the whole process to us very well, and Maddie Harty who helped progress things to completion.
5/5
GoogleHad 2 offers on my property within days of putting on market. Excellent photographs of my house definitely helped. Professional service and very good at following up. Would definitely use again!
Good Morning, Thank you for taking the time to leave the sale team a review, I am glad you were happy with the marketing that we organised for you. The property is a great one and the speed of the offers reflected this. Kind regards
5/5
GoogleSo helpful in getting us our uni property for next year. A massive shout out to ed, for showing us around but also taking time to help us and even give us a lift to their office to get the deal done. Thanks again
5/5
GoogleAfter speaking to Billy Bradford about several different properties and then viewing a few he suggested a property that did not tick some of the boxes on our list but it was one that he thought we would like. Needless to say, that's the property we liked and bought. Both Billy and Alex Ramsay (mortgage advisor) were a great help in getting the transaction to happen as smoothly as possible.
5/5
GoogleI'm really grateful for Fabio helping me get my current flat. He was the only agent in my experience I actually felt wanted to help me and his enthusiasm made such a huge difference. And the flat is great! Thank you!
5/5
GoogleToday me and my partner had the best viewing we could have asked for from Sabrina and Brian! They were so fantastic, they had put a smile on our faces throughout the whole viewing! They didn't hesitate to answer any of our questions and we're very helpful at explaining all the intricacies of the property. Thank you guys!!PositiveQuality, Professionalism
5/5
GoogleHAB was so helpful and enjoyable to work with to find a property. Knew exactly what I was looking for and provided me with lots of properties to view. He was ever efficient and professional when negotiating on my behalf and a pleasure to deal with. Can not fault Hab's service.
5/5
GoogleGreat experience from Ethan in lettings. The whole transition was simple and with absolutely no trouble at all. Great communication throughout and I had no stress at all. If you get Ethan then you are in great hands!
5/5
GoogleI am very impressed by how quick Jordan Gray from the Norwich lettings department was to find us a suitable new home. She was very helpful throughout the entire process and understood our needs. Within 2 weeks of first contacting William H Brown, our tenancy agreement was signed and the property keys were handed over. Thank you all for this excellent experience.
5/5
GoogleUsed the lettings managed service by William H Brown and the service has been good so far. Quick and easy to get hold of especially by having my own point of contact.. I also used the mortgage adviser which was professional and easy to deal with. Plus the deal was better than what I could of got if I had done it myself.
5/5
GoogleExcellent service. My partner and myself are new landlords and Sarah from the Lettings team has made the registration process very smooth and her team are very responsive to any queries we have. We have had some experience with other agents but the Lettings team at WH Brown have by far been the best!
5/5
GoogleThe William H Brown Lettings department have consistently offered outstanding professional service to me as a landlord. They have been quick to find excellent tenants, going above and beyond in all instances. Their property management team have also offered excellent professional service and have always been swift in replying to my questions and queries. I wholeheartedly recommended their service.
5/5
GoogleI recently moved to Norwich and am working on finding long-term housing. The team at William H Brown is very professional. Fabio and Andra helped me; they are super warm and helpful. Recommend!
5/5
GoogleWe have uaed William H Brown for purchasing our first home and could not have received better service and communication. Saleni and Lewis have been more than helpful and have made the process of purchasing a house enjoyable and not stressful at all. Could not recommend the Norwich branch enough.
5/5
GoogleAfter a viewing today with Brian, I was very impressed with his professionalism and enthusiasm to support us in our search for a property. He was able to answer all our questions and came across well informed and regarding the security and services William H brown can provide.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI was really impressed and happy with the service i got from WHBrown when renting a property recently. Especially with the excellent customer service i received from Sarah Wilson, who did an out of hours viewing for me. She was very thorough and professional. I would definitely recommend them to anyone looking to rent or buy. Thank you
5/5
GoogleWilliam H Brown did a great job of marketing and selling my property. I had plenty of interest, I was always notified of Viewings and feedback. Moving can be very stressful and Selene in the after sales team was excellent... thank you for putting my worries at ease and listening to me when I got a bit stressed!
5/5
GoogleWe have recently completed a complex and lengthy purchase and Gareth Thomas in the Norwich branch was excellent, always responsive and helpful. He kept us well informed throughout the process and worked hard to ensure that the purchase could finally go ahead.
5/5
GoogleToday we had a viewing led by Brian to one of the suggested flats . Brian conduct was very efficient and answered our clarifications that we had during the viewing also he was helpful to meet our requests to view other flats to compare and choose the most appropriate flat for us.
5/5
GoogleRecently rented a property through William H Brown and though the process wasn't smooth, Brian in lettings and his manager were extremely helpful at getting everything sorted in time for the start of the tenancy. Kept us updated and informed if there were any issues in a timely manner. Great work Brian. ☺️
5/5
GoogleI have been using W H Brown for my rental properties for years now and have always had a great experience. Sarah, John, Ellen, Luke & the rest of the team continue to meet my expectations and carry out thorough checks to find exactly the sort of tenants all landlords wish for. HIGHLY RECOMMENED
5/5
GoogleEllen helped me and my boyfriend with our mortgage so we could buy our first home, she made us feel really comfortable and ensured that we understood everything. Throughout the process Ellen called us regularly to update us and was really good at chasing the relevant people. Great service!! :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. William H Brown Select hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
