5/5
TrustpilotPrompt and efficient in arranging a…
Prompt and efficient in arranging a house buyer's RCIS survey.
Agent replied · 16 June 2024
Thank you for your comments!
Trusted Agent profile · Norwich
Watsons Norwich reviews
★★★★★
1,061 reviews across 2 platforms
Meridian Way, Norwich, NR7 0TA
Watsons's office in Norwich, at Meridian Way, is rated 4.7 out of 5 across 1,061 reviews on two platforms, including 513 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of two awards Watsons won in 2026.
Awards
The Trusted Agent 2026 results for Watsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good service. Very impressed.
Very good service, quick response, friendly and helpful. Very impressed.
Agent replied · 16 June 2024
Great feedback, thank you for posting!
5/5
TrustpilotExcellent service
Easy to book over phone,Good communication via email and online. Carried out the work quickly and done in time scale suggested. Great, would recommend
5/5
TrustpilotAll done efficiently with a clear…
All done efficiently with a clear report sent through.
Agent replied · 16 June 2024
Many thanks for taking time to post your feedback Alison! We really appreciate it :)
5/5
TrustpilotVery please with the service from start…
Very please with the service from start to finish.
Agent replied · 16 June 2024
Thanks for taking the time to leave your feedback Caroline. We really appreciated it :)
4/5
TrustpilotGood prompt service
Good prompt service, good communication with detailed report.
Agent replied · 16 June 2024
Thank you for your feedback Paul. Much appreciated!
5/5
TrustpilotVery quick and efficient service
Very quick and efficient service! Would highly recommend
Agent replied · 16 June 2024
Great! Thanks for the recommendation Leeanne!
5/5
TrustpilotGreat communication and quick…
Great communication and quick turnaround. Very thorough report.
Agent replied · 16 June 2024
Many thanks for your comments!
5/5
TrustpilotExcellent service
Excellent service. Quick turn around time. Thank you!
Agent replied · 16 June 2024
Thank you for your feedback, much appreciated.
5/5
TrustpilotVery pleased
Very easy process, good availability of surveyor, high quality and easy to understand report. Quick turnaround of report, good price.
5/5
TrustpilotFantastic customer service
Fantastic customer service, very prompt and efficient.
Agent replied · 16 June 2024
Thanks for your comments John!
5/5
TrustpilotExcellent service
A very helpful, friendly and professional service.
Agent replied · 16 June 2024
Great comments, thank you Mr Coster!
5/5
TrustpilotGreat service
Great service, prompt attention.Will definitely use again.
Agent replied · 16 June 2024
Thank you Barry, your comments are really appreciated. We look forward to providing our services again.
3/5
TrustpilotI didn't like that there isn't an…
I didn't like that there isn't an option to pay extra for additional services. The survey gave us very little information.
5/5
TrustpilotVery efficient service with detailed…
Very efficient service with detailed report.
Agent replied · 16 June 2024
Thank you Ian, your feedback is appreciated.
5/5
Trustpilotgreat service
great service! Highly recommend them!
Agent replied · 16 June 2024
Thank you for the recommendation Stephen!
5/5
TrustpilotAn excellent service
An excellent service. Highly recommended.
Agent replied · 16 June 2024
Thank you for the recommendation! :)
5/5
TrustpilotVery good communications
Very good communications, undertook the survey as agreed, conducted a comprehensive survey at a competitive price.
5/5
TrustpilotVery pleased
Detailed and helpful
Agent replied · 16 June 2024
Thank you for your feedback :)
5/5
TrustpilotQuick response
Agent replied · 16 June 2024
Thank you for your feedback!
1/5
GoogleRubbish property management. Slow to react to incidents, left without a lift for 3 weeks following a leak. Disabled access pleas were ignored. Also had issues with aggressive and threatening neighbours which Watsons refused to take any action on. Would avoid.
5/5
TrustpilotGood communication
Good communication. Report received within a day of visit.
5/5
GoogleRating only, no written review.
1/5
TrustpilotAvoid
Avoid. Inappropriate practice, do not deliver on their obligations. Only attempting to make money with little to no service in return
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Watsons Norwich
Has Watsons won any awards?
Yes. In The Trusted Agent 2026 awards: Watsons, Norwich won Platinum; Watsons, Kimberley won Trusted Agent.
