5/5
Great service
Great service, Leon very much on the ball with both seller and buyer, made everything very smooth. Would definitely use in future.
Trusted Agent profile · Norwich
★★★★★
894 reviews across 2 platforms
4 Ber Street, Norwich, NR1 3EJ, NR1 3EJ
Pymm & Co's office in Norwich, at 4 Ber Street, is rated 4.7 out of 5 across 894 reviews on two platforms, including 452 Google reviews rated 4.7.
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Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
Great service
Great service, Leon very much on the ball with both seller and buyer, made everything very smooth. Would definitely use in future.
5/5
Pymm & Co with Abby as the Lettings Manager were excellent. Communication was clear, regular and response to queries quick. Abby always looked to find solutions to issues that arose and demonstrated an understanding of both the Landlord and Tenant perspectives - thank you.
5/5
Thanks to the management team
Thanks to the management team for their very helpful, speedy and kind assistance, particularly Jackie andTom, together with their contractor, Michael, regarding work recently undertaken at my address.
5/5
Pymm&Co looked after the sale of our…
Pymm&Co looked after the sale of our property and were brilliant throughout. They communicated very well with us and made the process as simple as possible for us.
5/5
I would like to thank you all for your care, courtesy and professionalism throughout the swift sale of my late mothers property. My special thanks to Leon for his understanding and kindness throughout the process. He guided me through the sale with confidence which rubbed off on me. He made me feel my views on how I wanted the house marketed were important and together we achieved a swift sale (less than a week to find a buyer). He kept in touch throughout and his assurances were vital in keeping me updated through what can be a tense and frustrating time. I wish him and his family well in the future and have no hesitation in recommending Pymm &Co to both buyers and sellers.. Their knowledge and understanding of Norfolk properties and the local market are excellent. They also make a reasonable cup of tea (work in progress). Raewyne.
5/5
Amber delivered an exceptional service throughout the process of purchasing a property. Amber was attentive and responsive to all matters raised and provided regular updates. Thank you!
5/5
Really responsive and quick to get…
Really responsive and quick to get things done. Would definitely recommend
5/5
Excellent service -- reliable and professional.
Had great service from Pymm's as just completed sale. Amber was thorough and responsive from day one during the whole process, giving regular updates and managing communications clearly between all parties. Good fotos taken. All in all probably one of the few real professional estate agents out there...
5/5
Mel was awesome. Quick to respond and very helpful. She made my move in very easy
5/5
Professional service
Leon was excellent at keeping us informed and updated on progress with the house. He was knowledgeable about potential workmen to help with a few bits and all have turned out to be excellent contractors. We would definitely use Leon again and recommend him to anyone.
5/5
Rental and Sale of Flat
The sale of my Mother's flat was fraught with difficulties. Fortune seemed to put many obstacles in the way of the sale. Throughout the process, Pymm & Co kept me well informed and in a timely fashion. They also provided optimistic assessments of the situation and acceptable options as to what steps to take next. Prior to the sale, Pymms had managed the rental of the flat. I could not have wished for a better team to have done this. Thank you all round to the Staff at Pymm & Co.
5/5
All staff have been very welcoming and supportive during my move. Very quick to respond to my queries and have offered everything I could ask for as support for a first time lone renting tenant
5/5
Selling & Buying a property
Jack, May, Dylan and all the staff made selling our last property and purchasing our new one, as stress free and efficient as one could ask.
5/5
Great service from Amber!
I brought my first property through Pymm & Co, Amber was brilliant from the offset and communicated with me throughout the whole process so I knew what was happening. Being a first time buyer, especially on your own can be daunting but I felt supported and had great communication from Amber! Many thanks.
5/5
Tia Moore
The support and guidance provided by Tia has been truly excellent in helping me find an apartment in a short space of time. Always an absolute pleasure to speak with her, I can't thank her enough!!
5/5
Pymm and Co. review
Friendly, courteous, professional, informative, and timely throughout my engagement with them
5/5
Worked with Pymm & Co to sell my property, they were first class and positive throughout the journey. Amber was brilliant with follow ups and communication. Not forgetting Leon, whose life long agency and market experience is invaluable.
5/5
I recently had the pleasure of working with Pymm & Co, and I cannot express enough how grateful I am for the outstanding service I received. From start to finish, the entire process of securing my new flat was seamless, thanks to the prompt and professional support from the team, particularly Ms. Abby Betts. Ms. Betts truly went above and beyond in every aspect of my experience. From the very first inquiry, she was incredibly responsive, ensuring that all my questions and concerns were addressed almost immediately. Her attentiveness was not only reassuring but also made me feel like a valued client right from the outset. What stood out the most was Abby's dedication to making the entire pre-move-in process as smooth as possible. She provided clear, detailed guidance on every step I needed to take, from the application process to preparing the necessary documentation. Her knowledge and experience were evident, and she always had the right answers, which made everything so much easier for me. As the move-in date approached, Abby continued to offer her unwavering support. She coordinated everything with precision, ensuring that the flat was in perfect condition and ready for me to move in without a hitch. On the day of the move, she was available to assist with any last-minute queries, and her friendly demeanor made what could have been a stressful day an absolute breeze. Overall, my experience with Pymm & Co, and particularly with Ms. Abby Bets, was nothing short of outstanding. Her professionalism, warmth, and dedication to her clients are truly commendable. If you're looking for a letting agent who will not only get the job done but also provide exceptional support throughout the entire process, I highly recommend reaching out to Ms. Abby Betts. She made what can often be a daunting experience into one that was smooth, enjoyable, and entirely stress-free. I couldn’t be happier with my new flat and the fantastic service I received!
5/5
I have known Pymm & Co for few years now. They have acted for me as my letting agent and recently as my sales agent. I have found the staff to be very polite and helpful in both the departments. I placed couple of properties for sale which is being handled very efficiently by Amber Betts. She has kept me informed every step of the way and when required have gone beyond in sorting out any issues which arose in the process. I thank everyone in the team.
5/5
Friendly and helpful service
Despite complications with a leasehold purchase, Leon kept pushing and chasing solicitors until it finally completed. Responsive and kept me informed throughout the process. Highly recommended.
5/5
Jackie Cartnell emailed with details of ELEC
Jackie Cartnell emailed with details relating to ELEC CERT. When I rang her back she explained exactly what work was needed and what could safely be left as is.
5/5
Exceptional Service
We have used Pymm and Co now for near two years to manage properties and to find tenants ect and I can not fault them for anything. They are thorough, helpful, knowledgeable, friendly and very efficient. Megan has particularly gone above and beyond when managing our house. Her knowledge and expertise has also saved us money and she always takes the stress out of all situations. She is really exceptional at her job and I am so grateful for all her help. Will always use Pymm and Co for all things rental! Thank you so much!
5/5
Exceptional Service and Support: A Seamless Flat Rental Experience
I recently had the pleasure of working with Pymm & Co, and I cannot express enough how grateful I am for the outstanding service I received. From start to finish, the entire process of securing my new flat was seamless, thanks to the prompt and professional support from the team, particularly Ms. Abby Betts.Ms. Betts truly went above and beyond in every aspect of my experience. From the very first inquiry, she was incredibly responsive, ensuring that all my questions and concerns were addressed almost immediately. Her attentiveness was not only reassuring but also made me feel like a valued client right from the outset.What stood out the most was Abby's dedication to making the entire pre-move-in process as smooth as possible. She provided clear, detailed guidance on every step I needed to take, from the application process to preparing the necessary documentation. Her knowledge and experience were evident, and she always had the right answers, which made everything so much easier for me.As the move-in date approached, Abby continued to offer her unwavering support. She coordinated everything with precision, ensuring that the flat was in perfect condition and ready for me to move in without a hitch. On the day of the move, she was available to assist with any last-minute queries, and her friendly demeanor made what could have been a stressful day an absolute breeze.Overall, my experience with Pymm & Co, and particularly with Ms. Abby Bets, was nothing short of outstanding. Her professionalism, warmth, and dedication to her clients are truly commendable. If you're looking for a letting agent who will not only get the job done but also provide exceptional support throughout the entire process, I highly recommend reaching out to Ms. Abby Betts. She made what can often be a daunting experience into one that was smooth, enjoyable, and entirely stress-free. I couldn’t be happier with my new flat and the fantastic service I received!
5/5
I previously bought a property through Pymm & Co. and found them to be very professional and helpful so when I came to sell my rental property I had no hesitation in asking them to market this for me. I'm extremely glad I did this, brilliant service and lovely people. Many thanks.
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