Trusted Agent profile
★★★★★
468 reviews across 1 platform
Meridian Way, Norwich NR7 0TA
Period and Prestige's Norwich office at Meridian Way is rated 4.6 out of 5 across 468 reviews on 1 platform. Checked 9 October 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend, great service
Found them online through a comparison website, offering a competitive price and delivered a great service. Survey was booked in really quickly and results were back a week later, highly recommend.
Thank you for taking the time to post your feedback. We really appreciate your comments.
4/5
TrustpilotSurvey
Quick presentation of the report following the survey. Only one small glitch - the report stated that the property has no garage. It has. That was not inspected. However, very detailed information on what was inspected. Shortlist of main points to be addressed. Concise instructions on what to do next.
Thank you for your feedback, Anna. We appreciate you taking the time to post your comments.
5/5
TrustpilotRICS Home Survey- Level 2
We had a level 2 survey carried out on the house we are purchasing. Harry was really helpful, talked us through the whole process and answered all of our questions. He made us feel much more confident about the whole process. The report came back quickly.
Thank you for taking the time to post your comments, Libby! We really appreciate your feedback.
5/5
TrustpilotExcellent Detailed Survey
Survey was conducted on time. Report from survey was produced on the next working day. Survey was very detailed. Highlighted faults from urgent to things requiring action that needed to be completed. Easy to follow with photos to illustrate problems.
Thank you for your feedback, Marilyn. Much appreciated.
5/5
TrustpilotHad a level 3 home buyers survey done
Had a level 3 home buyers survey done. Peter was amazing, really really helpful and supportive. Would definitely recommend.
Thank you for taking the time to post your feedback, Ashton. We really appreciate your recommendation too.
5/5
TrustpilotExcellent service
Extremely helpful and responsive to any queries. Report was turned around super quickly!
Thank you for taking the time to post, Claire. Much appreciated.
1/5
TrustpilotBEWARE …shabby treatment with this Mob..
A follow up to my recent report of shabby treatment by watsons property services (surveyor s) who lost me a sale of my property due to unnone faults & a DEVALUATION of my home of 26 years, NOW a unsold property, due to a surveyor from Birmingham 50 miles from my home.! who wrote OFF my sale in approx 1 hour..
Mr Archer, We are sorry to hear that you remain dissatisfied with the outcome of the proposed sale. We take all concerns regarding our work very serious and have investigate this at senior level within the business. As previously explained, the survey was commissioned by and prepared solely for our client, the prospective purchaser. As such, we are bound by professional and confidentiality obligations and are unable to disclose the contents of the report or discuss its findings with third parties, including vendors. Our surveyors inspected all areas that are accessible at the time of inspections and reported their findings in accordance with RICS professional standards. Purchasing decisions ultimately remain a matter for the buyer, taking account of their own circumstances and the advice they receive. We appreciate that this was a disappointing outcome for you and have already provided an explanation of our position. Should you wish to discuss any separate instruction regarding your own property, please contact us directly.
5/5
TrustpilotVery quick service
Very quick service - received the report within 12 days of booking. Report was very easy to understand and helpful and the surveyor offered to speak to me if I required any further explanation.
Thank you for your feedback, Simon. We appreciate you taking the time to post.
4/5
TrustpilotGood communication and competitive price.
Competitive price. Great communication throughout, the team replied to emails very promptly. Survey was scheduled within 10 days of me accepting the quote and the report received 3 working days after the survey took place. The report itself felt quite generic and less detailed than I expected, but this seems to be a set RICS format. No photos included in the Level 2 report. Understandably there was lots of ‘this could be a problem in the future’ and ‘the opinion of an expert should be sought before exchanging contracts’ type statements ie. they’re covering their backs in case of future litigation. I had a few questions for the surveyor, which were answered quickly via email. I also requested a phone chat with the surveyor which wasn’t a problem and was very useful. All in all a good experience.
Thank you for taking the time to post your feedback, Glyn. We really appreciate it.
5/5
TrustpilotPrompt and efficient
First class service from the word go. Tessa Thomas was absolutely brilliant and our report was prompt, efficient and exactly what we needed to get the property sale moving along. Wouldn't hesitate in using these guys time and time again, especially Tessa. First class service. Thankyou
Great feedback, many thanks Tim. Much appreciated.
5/5
TrustpilotSurvey was done very efficiently
Survey was done very efficiently. Have a good indication of the condition of the place and showed there were areas of concern which we are looking into. Would recommend.
5/5
TrustpilotJoe is super helpful
Joe is super helpful ! Fast responses and reliable. Recommended 🫶
Thank you for the recommendation, much appreciated.
1/5
TrustpilotAvoid avoid
Avoid avoid! A very negative experience, no complaints process to speak of and no redress. Cavalier, arrogant and minimal to zero response to issue raised. Surveyor either made a mistake or actually didn't report the truth in an instance yet no apology, no correction and no admission. Of course you can take it to the regulator who is regulated by the industry (!) but by then the damage has been done. Definitely would not use again.
Thank you for your feedback. It's s shame you haven't responded to our request for further information to identify you, so your concerns can be highlighted again. Feel free to get back in touch.
5/5
TrustpilotEverything was super straightforward…
Everything was super straightforward and well organised.Report was very detailed and thorough and they worked very well with my difficult seller who would give the keys to garage. But they still managed to do a basic check of it.Would use again, report came quicker than I expected! And I appreciate the hard one my surveyor did with checking roofs, damp checks and even caught a hidden leak.
Great feedback, Samantha. Thank you for taking the time to post!
5/5
TrustpilotWe recently used Watson’s for a level 2…
We recently used Watson’s for a level 2 survey on our onward purchase, the process was quick, easy and simple to use and they were very efficient! The report was sent to us within 3 working days of it being completed. They also rang to give us details of what they found. Great service and I would highly recommend, Thank you again.
Great feedback, thank you for taking the time to post your comments, Soph. We really appreciate your recommendation too!
5/5
TrustpilotGood service
When I phoned up to book a survey ,the person I spoke to was very helpful and kind , it’s so important to be able to discuss with the surveyor too ,about certain areas of the report and I was able to do this on the phone which I prefer.
Thank you for taking the time to post your comments. We really appreciate it.
4/5
TrustpilotVery efficient and straight forward
Very efficient and straight forward. The turnaround of the report was good and the surveyor took the time to go through every detail, he was very nice.
Thank you for taking the time to post your feedback. We really appreciate it.
5/5
TrustpilotExcellent and informative survey report
My son had a recent survey by Watson, and after reviewing his report, I had no reservations about using them myself.
Fantastic feedback, many thanks Richard. Thank you for taking the time to post your comments, much appreciated.
1/5
TrustpilotThe worst
The worst! They are based up North and were valuing a house in Dover, south Kent....I would think they were using Zoopla for their guidance. They have undervalued the house by £50k! And also say there is no rental demand in the area?? The house is already rented! So now I can't borrow from the bank; the bank miss out and so do I!!
Thank you for your feedback, Rachael. We’re sorry to hear that our service did not meet your expectations. Please be aware that although our head office is based in Norwich, Norfolk, our network of RICS-qualified surveyors live and work all over the country, including Kent. Your valuation was undertaken by one of our Kent-based RICS Surveyors in accordance with the instructions received via the lender’s panel and in line with RICS guidance. Should the instructing party wish to discuss any aspects of the report or raise further queries, our surveyor will be happy to review and respond through the appropriate channels.
5/5
TrustpilotSwift and efficient
Great communication. Booking process was stress free. surveyed and reported in a timely matter. Online progress tracking is a nice tool. Would recommend.
Thank you for the recommendation, Debbie. Much appreciated.
5/5
TrustpilotWould recommend
Very pleased with the Level 2 survey service. They acted promptly, were professional, and made the whole process quick and easy.
Thank you Salih. We appreciate your feedback!
5/5
TrustpilotVery easy to sort out I left it all in…
Very easy to sort out I left it all in their hands and they sorted and booked it all very easily. Answered all my following questions and gave me advice on what to do next. Would recommend
Thank you for your feedback. We appreciate you taking the time to post your comments!
5/5
TrustpilotPhenomenal Service
Phenomenal Service. Easy to book, fast to do the survey and report the next morning. Surveyor was an absolute expert, called us the same day after the survey to chat things through. Passionate about his work and really nice guy. Highly recommend.
Thank you for taking the time to post your feedback, Callum. We really appreciate it :)
5/5
TrustpilotBrilliant company all staff very…
Brilliant company all staff very professional nothing too much trouble for them really straightforward and easy to understand highly recommend
Thank you for taking the time to post your feedback, Stephen. Much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Period and Prestige's Norwich office has 468 reviews across 1 platform: 468 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Period and Prestige is rated 4.6 out of 5 across all 468 reviews, checked 9 October 2026.
Period and Prestige, Meridian Way, Norwich NR7 0TA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.