Trusted Agent profile · Norwich
★★★★★
2,370 reviews across 2 platforms
107 Unthank Road, Norwich, NR2 2PE
Part of Minors and Brady, see every office.
Minors's office in Norwich, at 107 Unthank Road, is rated 4.9 out of 5 across 2,370 reviews on two platforms, including 583 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards, one of three awards Minors won in 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
TrustpilotHelpful and friendly
Hannah gave us a viewing on Saturday. She was very friendly, courteous and helpful with any questions we had about the property. Thanks Hannah, we appreciated your help and giving us time to look around and not feel rushed.
5/5
TrustpilotExcellent Steven
I recently had an excellent viewing experience with Steven of Minors and Brady. The sales agent I worked with was incredibly accommodating, dedicated, and professional. He went above and beyond to make sure I felt supported and motivated throughout the process. His positive attitude and helpfulness truly made my flat hunting experience exceptional. I feel blessed to have had such a fantastic agent on my side. Thank you, Minors and Brady, for having such a remarkable team member! You’re blessed to have him.
5/5
TrustpilotOur experience with Minors & Brady…
Our experience with Minors & Brady selling our house has been excellent so far! From the initial conversations with Callum, the valuation with Marlo, and most recently with Mia helping us to get our listing live, we couldn’t be more pleased. Lee took the most stunning, high-quality photos that perfectly captured the essence and charm of our home, showcasing it in the best possible light. Thank you to everyone!
5/5
TrustpilotCredit where credit is most definitely due!
My praise here goes to your after sales team…predominately Rosie Turley. Simply put, without her tenacity, hard work (at least twice contacting me out of her normal working hours to ensure this sale held together) and her patience (which was tried way beyond human boundaries by our buyer’s solictor!) this sale would not have crossed the line. Minors and Brady you are very, very lucky to have her! She kept us calm and sane at THE most trying of times. Would highly recommend your services. Thank you once again and a very Merry Christmas to you all x
5/5
TrustpilotJessica Kemp was great and kept us all…
Jessica Kemp was great and kept us all calm and informed throughout the process 💚
5/5
TrustpilotA professional service.
Cassandra Creak was really efficient at ensuring that our purchase went as smoothly as possible. We had a difficult experience with solicitors and Cassandra liased with them to keep things moving. Thanks for everything, Mark and Tracy
5/5
GoogleI used Minors and Brady for both my sale and purchase. The service I received was second to none! Rosie was fantastic, constantly keeping me updated and made the whole process enjoyable. Can’t recommend these guys enough. Thank you!
5/5
TrustpilotExcellent service from Minors and Brady staff
Sam Carpenter was very helpful and efficient throughout the process of us securing a house to rent. Very professional and polite.
5/5
GoogleAt the moment we are on property search. Recently came across with Minors agency, went for couple of viewing and every time met same agent, Steven. Recognised us from first visit. Knowledgeable and happy to go extra mile to achieve customer satisfaction. Amazing person, always with positive attitude. We are still in the process with the properties, but I can highly recommend this agency, and if you get in touch with Steven , you won’t be disappointed.
1/5
TrustpilotDon’t waste your time.
Was initially put off the 1st viewing. They wasn’t interested in letting us view. We then managed to get a viewing, owner had no idea we’d been put off viewing the first time. We put in an offer but offer not told to the owner for them to even consider. In between our first and second visit the price has reduced. Strange behaviour considering we made it very clear we were interested straight away. Not quite sure what to make of our experience so far to be honest. It’s like you’re being actively put off buying the property they’re trying to sell until your property is sold; despite driving from London to meet the owner 3 times. I mean, we wouldn’t bother doing that if we wasn’t serious. Hoping for a better experience in the coming weeks. I’m sure things will change once we’ve sold. Not filling us with confidence though and judging by older reviews this is how they operate and it seems we’re not the only ones to have been treated like this first off. Family member also moving and hasn’t sold yet, made an offer yesterday for a property with another agent. This was put forward to the owners and then was accepted. So why do M&B behave so differently?Update- clearly just a waste of our time. Still looking for properties in the area but will not view any that are with this company as we don’t want the hassle (even if it might potentially be the perfect property). So many better agents in the area that go the extra mile to help you find what you’re looking for. M&B block you from the off like they actively don’t want your custom, never known a company like it.
5/5
TrustpilotBrilliant experience
Very helpful, Clear, and Fast. I had a very positive experience with Beth Linton, who consistently provided us with excellent customer service. She has been extremely helpful, friendly and made the process easier than expected. Beth is a great asset to the team.
5/5
TrustpilotCalls were always returned
Jessica Kemp was wonderful. Calls were always returned, helpful and polite,brilliant all round service, would definitely recommend!! thank you
5/5
TrustpilotVery relaxed viewing.
I had Joe showing me and my wife around, he was very informative, no pressure on time, also we found out we both had girls the same age as we had a casual chat before ending the vewing.He recommended me the nearby school in which he sends his daughter which he recommended that we have a look around after the viewing, and we pretty much had a good all around experience.
5/5
TrustpilotExceptional, start to finish
From start to finish, Minors & Brady have been exceptional. Viewings, they went above and beyond (I left my bag in the property and Magenta very kindly drove all the way back to retrieve it with no complaint) and after sales are on the ball. Unlike their competitors, who I used to sell my house, this has been a smooth, fast and positive experience. Plus I’m buying an absolute dream home. Thank you everyone.
5/5
TrustpilotA successful sale
I would just like to say a big thanks to all the members of the Minors And Brady team especially Caitlin Cannel.Communication was excellent throughout and support and advice at a premium.Once again thank you.
5/5
TrustpilotI am very happy with the service so…
I am very happy with the service so far. Lara and Milline have been lovely and very attentive, answering any question and helping getting things moving forward.
5/5
TrustpilotA very positive and professional viewing with Kerry from Minors & Brady
We were met at the property by Kerry from Minors & Brady estate agents who organised our viewing at short notice. A lovely positive and professional young lady who took great pleasure in showing us round. We felt we had as much time as we needed to explore. She answered all our questions, and said to contact her if we needed any further information. A very relaxed viewing.
1/5
TrustpilotBad service from estate agent on Friday said I wanted…
Viewed a house on Friday said I wanted to do a second viewing with my daughter. I was told someone would contact me Saturday. I filled in the their survey about the house saying the above. Never got a call, I rang Monday only to be told they had SSTC that morning. Not very good service on their behalf feel sorry for the person they are selling this house for as I would have put in an offer for it. I’m a cash buyer. There lose
5/5
TrustpilotThank you Jessica Kemp for your support…
Thank you Jessica Kemp for your support and assistance in the purchase of my new home.
5/5
GoogleJames Hodgson was very helpful and attentive as he showed us around a potential home. He answered questions we had and had a nice, pleasant attitude. Thank you so much!
5/5
TrustpilotKirsten has been very helpful efficient…
Kirsten has been very helpful efficient & professional with the selling of my home. She has been great at listening to my concerns & has offered advice on what to do to make my property more saleable.
5/5
GoogleHello Rosie . Massive thanks to you and the whole team at M & B xx You have been great from beginning to end . Great advice from the outset on pricing my property . Fab photography , communication and support for a novice seller. You really have made a very stressful experience much easier particularly with recommending MJP for my conveyancing.
5/5
TrustpilotMyself and my parents were shown around…
Myself and my parents were shown around the property by Emily Bygrave . Emily gave us a lovely tour around Romany Lodge . She was extremely polite and wonderfully helpful . A first class experience . Thank you Emily, greatly appreciated.
5/5
TrustpilotHelpful and friendly company
Have just Let my property through Minors and Brady. Very happy with this company especially Beth Linton who dealt with all the paperwork very efficiently and was there to answer all my questions. A very nice friendly helpful company to deal with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Trusted Agent 2026 results for Minors, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Tell us what you need and we'll put you in touch. Minors and Brady hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Norwich.
Yes. Minors and Brady won Trusted Agent in The Trusted Agent 2026 awards.
