Trusted Agent profile · Norwich · Norfolk
★★★★★
59 reviews across 1 platform
2 Redwell Street, Norwich, Norfolk, NR2 4SN
Part of Jackson-Stops, see every office.
Jackson-Stops's office in Norwich, Norfolk, at 2 Redwell Street, is rated 5.0 out of 5 across 59 reviews on 1 platform, including 59 Google reviews rated 5.0. See how it compares with other estate agents in Norwich.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleHannie helped us with the sale of our house and she was incredibly helpful from start to finish and made the whole process really easy for us.
Dear Alexandra Many thanks for your review. We are delighted we could help you with the sale of your home. Hannie and the Jackson-Stops Norwich Team
5/5
GoogleWe found our property via Jonathan and his team; from day one their level of support and help for us as a buyer was impeccable. Both Jonathan and his colleague Yvonne were always there when we needed them; indeed Jonathan went above and beyond in replying to emails and telephone calls before work and after work on weekends and when he was on holiday-nothing was too much trouble to make sure that we were able to purchase our fantastic property for him. 100% recommended
Thank you Mr C, it took a little longer than any of us expected, but we got there in the end - thank you for your patience - I will pop by for that cup of tea soon! Jonathan
5/5
GoogleJonathan made the entire process smooth. The perfect balance of professionalism, being communicative, informative, fair and empathic. We felt that Jonathan was down to earth and trustworthy - extremely personable and responsive too. Jonathan brokered the deal on our new home in Norfolk with aplomb. I would highly recommend him - we look back at the process of buying this home with fondness.
Dear James, thank you for your kind words - it was a pleasure helping you both buy your new home - my client and I are so pleased that you are the new custodians of this amazing home and we know you will enjoy your time there. I will pop by soon with a house warming gift! Jonathan
5/5
GoogleHannie at the Norwich branch was really helpful with a property we were looking at. She was really knowledgeable with the property and arranged multiple viewings for us until we were happy. She is also very fast with her same day replies which allowed us to complete very quickly! Thank you!
Many thanks for your review. We are delighted that we could help your transaction run smoothly. Best Wishes, Hannie and the Jackson Stops Norwich Team
5/5
GoogleYvonne took great care throughout the whole house purchase process to ensure clear communications between all parties. Her attention to detail helped ensure a smooth completion which had its logistical challenges. Everyone at Jackson-Stops helped us find a wonderful new home in Norwich.
Many thanks for your review. We are delighted we could help you with your house purchase. Many thanks Yvonne and the Norwich Team
5/5
GoogleGreat service from Jackson Stops in Norwich. Their detailed knowledge of the market in terms of pricing and marketing strategy led to multiple early offers with terms being agreed and concluded at over the guide price. A big thank you in particular to Jonathan and Hannie, it was a pleasure working with you both.
Many thanks for your review and delighted we could assist you with the sale of your property. The Norwich Team
5/5
GoogleWe recently bought our new home through Hannie and would highly recommend. We found her to be incredibly helpful. She kept us in regular contact with us and was always on hand for any questions or requests that we had. Five star service and we would be very happy to recommend her.
Many thanks for your review. We are delighted that we could help you find your new home. The Norwich Team
5/5
GoogleThanks to the team in Norwich on a tough sale. A probate sale is never easy and Jonathan and Yvonne were with us all the way. We always trusted their advice and they were responsive and helpful. We all pushed in the same direction and got it over the line. Eternally grateful.
Rebecca, thank you so much for this - it wasn't a straight forward sale but they rarely are! It has been a pleasure looking after you and the family - do keep in touch. Jonathan
5/5
GoogleJonathan was on hand from the very beginning with the purchase of our dream property. Not pushy but kept us up to date with all updates as they were available. Highly recommend.
Daniel, so pleased for you guys - well worth the wait! I wish you all the best in your dream home. Jonathan
5/5
GoogleHannie was exceptional. Clear, organised and kept both us and the buyer in line throughout the process! As with our previous experience with Jackson Stops, no hesitation in recommending them.
Josh, thanks for taking the time to leave a review - a pleasure looking after you - enjoy your amazing home! All the best Jonathan
5/5
GoogleVery impressed with Jackson-Stops. I am especially grateful to Hannie Theobald, who was professional, knowledgeable and supportive throughout the process of selling my late parents property. She went above and beyond, and I am pleased that she handled the sale.
Many thanks for your review - delighted that we could help you with the sale of your late parents property. Kind Regards Hannie and the Jackson Stops Norwich Team
5/5
GoogleWe have used Jonathan at Jackson-Stops twice now and have been very pleased with the service offered on both occasions. Jonathans local knowledge and outlook enables accurate valuations and sensible placement in the market. Both he and Yvonne handled the sale efficiently from beginning to end, and kept us updated when required. House transactions have a fair few variables, and they make the process come to a successful conclusion. Would use their services again without hesitation.
Wayne, thank you so much - it was a pleasure looking after you and the family again. Do keep in touch if we can help in the future. Kind regards Jonathan
5/5
GoogleYvonne and the Jackson Stops team were so supportive and efficient getting my house purchase sorted!
Many thanks for the review - delighted we could help with your purchase. Yvonne and the Jackson- Stops Norwich team
5/5
GoogleVery happy with the service, Jonathan kept us well informed during the whole process and responded very promptly to queries. Many thanks!
Dear Sally, thank you so much! It was a pleasure looking after you both and if I can help with anything else now or in the future please do get in touch. Kind regards Jonathan
5/5
GoogleKnowledgable and professional, they were helpful from the first visit, going above and beyond once the offers came in. Hanni assisted with negotiations, excellant communication with buyers and solicitors, she was there for help and support. Definately would recommend.
Thank you so much for your kind words - I am delighted to hear you would recommend us! Kind regards Jonathan and team
5/5
GoogleYvonne’s professionalism shone through from the day we met her. She was thorough and knowledgeable and kept us informed every step of the way, she replied promptly to calls and emails, and would recommend her to anyone.
Dear Gill, such a lovely review for Yvonne - thank you! Jonathan
5/5
GoogleWe had the pleasure of dealing with Hannie in our purchaser of our dream home - Hannie maintained contact throughout and made the whole process seamless. Always professional and of a personable nature. Highly recommend Jackson Stops.
Thank you for taking the time to leave a review for Hannie - we are so pleased to hear you had a good service the whole way through and secured your dream home! Jonathan and the Norwich team
5/5
GoogleSold our property with Jackson-Stops. We received a brilliant service throughout from all the staff, and especially from Jonathan and Hannie who were always on hand to guide us through the process. Would thoroughly recommend.
Thank you for taking the time to leave a review - we enjoyed working with you and very pleased to read your kind words - please do recommend us! Kind regards Jonathan and the team
5/5
GoogleFirst class service from Jonathan during our recent house purchase. He went the extra mile to be available, including out of office hours, and kept us fully informed from all parties involved in what turned out to be a tricky conveyance. Friendly, approachable, I would definitely use his services again in the future, as well as recommending him to family and friends.
Glenn, it was a pleasure working with you both and thank you for the kind review - do keep in touch, although hopefully you will not be moving again any time soon! Kind regards Jonathan
5/5
GoogleMany thanks to both Jonathan and Yvonne for seeing through our new property purchase. We particularly appreciated their pragmatism, organisation and work to get the sale completed quicker than we had hoped.
Michael, it was a pleasure seeing the sale through - and good to see you in person to hand over the keys yesterday! Hope the unpacking goes well! Jonathan
5/5
GoogleEveryone at Jackson Stops was so helpful, full of useful advice and took the pain out of the whole process. The attention to detail was exceptional. Many thanks on our successful sale.
Many thanks for your review we are delighted that your sale was successful and that we were able to make the process as pain free as possible. Many thanks again John, Hannie and the Norwich Team
5/5
GoogleGood service, great communication. I was in the loop all the time and very friendly professional people who were a pleasure to work and be involved with.
Dear Arthur, thank you for your kind words - we are delighted to hear this and wish you all the best. Jonathan and the Norwich team
5/5
GoogleHannie Theobald provided an incredible service throughout our purchase and we cannot recommend her highly enough. A real credit to her firm.
Many thanks for your review and delighted that Hannie was able to help you with your purchase. Many thanks Hannie and The Norwich Team
5/5
GoogleYou don’t need to look anywhere else. These guys are the real deal. This could be a long and detailed account of our experience but the fact is it doesn’t need to be. Jonathan and Yvonne sold our home above market value in a very short timeframe. They were ALWAYS contactable and nothing was ever too much trouble. Whether it was late night tweaks of the marketing material or even looking after our dog during one of the viewings, they were always happy to help. There’s a reason they consistently sell expensive properties at or above market value, simply put, they’re the best at what they do. Their communication is beyond professional and their whole image oozes sophisticated and higher end properties. We had enquired with 4 other agents to ensure we were getting the best representation but as soon as we spoke with Jackson Stops, it was an easy decision. Don’t bother looking elsewhere, they’ll wipe the floor with the opposition and after completing on our house sale this morning, they even dropped round a bottle of champagne. A classy touch from a formidable team. If you are selling a property in Norwich then ignore Jackson Stops at your own peril, they truly are the real deal. Thanks for all of your help, guidance and advise, we won’t hesitate to recommend you to anyone who asks.
Rich, you are too kind, but thank you - Yvonne and I enjoyed our time working with you, although you made our job easy by giving us such an incredible home to sell! I am looking forward to seeing what you do next! All the best Jonathan
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