Trusted Agent profile
★★★★★
64 reviews across 1 platform
6 Upper King Street, Norwich NR3 1HA
City and County Estate Agents's Norwich office at 6 Upper King Street is rated 4.8 out of 5 across 64 reviews on 1 platform, including 64 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleA family run company situated in a beautiful Victorian building which has been lovingly restored and maintained by the owner, keeping all the original details. Thoroughly modernised throughout internally, making space for the efficient running of this business.
Thanks for the review Jacky. We appreciate you taking the time. We glad you like what we have done with the office block. ] All the best Simon Freebrey Director
5/5
GoogleWe have used the services of City and County for the last 10 years to help let our property. Simon and Kerry have always provided us with excellent and professional service. We wouldn't hesitate in recommending them.
Hi Fay Thanks for the review and we thank you for your continued custom. Wishing you all the best Simon Freebrey Director
5/5
GoogleI will like to say that I had an amazing time renting a flat with City and County. Their excellent, easy and fast service is highly recommendable. Great job guys. Thank you!
Hi Ginicka Thanks for your words, you were a lovely tenant to deal with and we wish you all the very best for the future.
5/5
GoogleAs a tenant, I found City and County (Simon & Kerry) a super independent letting agent, really helpful and friendly. Thank you
Hi Kat, Thank you so much for your kind words. We are sorry that we had to let you go as a tenant, but sometimes Landlords have a change of circumstance. If we had something suitable for you, you would have been the first to know as you were a model tenant. Keep on riding that bike of your and who knows I may see you at one of the events. Best wishes Simon Freebrey Director
5/5
GoogleFantastic letting agency - we rented and apartment managed by City & County for four years before relocating to another city for work. The service provided by the team at City & County was second to none! Friendly, attentive and efficient - a pleasure to deal with.
5/5
Googlewould highly recommend
Hi Liam Thanks for the great review, they really do make doing our job worthwhile. It is always nice to feel that our efforts were appreciated and we thank you for your custom.
5/5
GoogleHelpfull staff, great agency.
Hi Piroska Thank you for your kind words and for being a great tenant. We wish you all the very best for the future.
5/5
GoogleFriendly experienced staff
Thank you Sarah, we appreciate you taking the time to give us a good review.
5/5
GoogleI’ve dealt with the team here a few times now. Great service, professional approach and I’d have no hesitation to use them again. Thanks for all the help guys.
5/5
GoogleGreat letting agency! We rented an apartment from City & County and highly recommend them. Friendly service and any issues were dealt with promptly and efficiently.
5/5
GoogleHaving rented a property I found the service second to none and would definitely recommend to anyone
5/5
GoogleI have used City and County several times. Always helpful and friendly and I always recommend them.
3/5
GoogleRating only, no written review.
Hi Andrew, {Andrew hasn’t used City & County, this is a fake review.} We are sorry you thought our service only merited 3 stars, we have worked and continue to work tirelessly to achieve our 4.7 star rating. As part of our quality control process could you just let us know what we could have done better for you? As a small business, Google reviews really matter to us as they show we offer a better service than the big guys. Thanks and best wishes City & County Residential Lettings Ltd
5/5
GoogleRating only, no written review.
Thanks Josh, really appreciate your review. Both Kerry and I wish you all the best in your new home. Simon
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks for the 5stars Tom. best wishes Simon Freebrey Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
City and County Estate Agents's Norwich office has 64 reviews across 1 platform: 64 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
City and County Estate Agents is rated 4.8 out of 5 across all 64 reviews, and 4.8 out of 5 on Google from 64 reviews, checked 9 October 2026.
City and County Estate Agents, 6 Upper King Street, Norwich NR3 1HA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.