Trusted Agent profile · Norwich, Norfolk

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Abbotts Countrywide Norwich reviews

4.5

★★★★★ Excellent

299 reviews across 1 platform

2 Riverside Centre, Wroxham, Norwich, Norfolk, NR12 8AJ

Part of Abbotts Countrywide, see every office.

Abbotts Countrywide's office in Norwich, Norfolk, at 2 Riverside Centre, is rated 4.5 out of 5 across 299 reviews on 1 platform, including 299 Google reviews rated 4.5.

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4.5 / 5

299

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Norwich office, from every platform, shown as written. First names only.

5/5

Google

I have recently rented my new home with Abbotts in Norwich. From the moment I walked into the office the service received was outstanding. This is the first time I have rented a house and the team have been very supportive to make my move simple and a happy experience. Thanks all.

Hayley · 11 December 2012

5/5

Google

Very Helpfull and polite.PositiveResponsiveness, Professionalism

Eric · 20 June 2021

Agent replied · 19 June 2024

Thank you for your 5* review!

5/5

Google

Very good, lovely person, very helpful and informative, would definitely recommend.

Zeena · 10 December 2018

Agent replied

Thank you Zeena for the 5 star review. Best wishes, Sarah

5/5

Google

Good Communication and very efficient.Would recommend.

Angela · 10 November 2020

Agent replied

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

1/5

Google

Never ever return the call

Yu · 10 December 2017

Agent replied

Thank you for your feedback, I am sorry to hear you did not received a returned telephone call from the branch. This is not what we expect to hear, If you would like to discuss your experience in further detail please email review@countrywide.co.uk. Many Thanks.

1/5

Google

Completely and utterly useless i'm afraid. Particularly the Lettings and Property Management services. Phone calls are rarely returned, communication with tenants and landlords is often patchy and they appear confused resulting in a …

CROSSFIT · 11 December 2014

5/5

Google

Very friendly staff

Antanas · 13 March 2026

Agent replied · 13 April 2026

Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Rating only, no written review.

Rajesh · 13 September 2025

Agent replied · 13 April 2026

Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.

5/5

Google

Excellent all round customer service, I would highly recommend.

Michael · 11 December 2015

5/5

Google

Rating only, no written review.

Saqif · 10 October 2024

Agent replied · 24 October 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

1/5

Google

Rating only, no written review.

Hattie · 24 September 2024

Agent replied · 24 October 2024

Hello Hattie, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Ben · 11 August 2024

Agent replied · 25 August 2024

Thanks Ben for your 5* review.

4/5

Google

Rating only, no written review.

ALWYN · 20 February 2024

Agent replied · 19 June 2024

Thank you Alwyn

5/5

Google

Rating only, no written review.

J · 2 March 2023

Agent replied · 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Stephen · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Aleksandra · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Howard · 30 July 2022

5/5

Google

Rating only, no written review.

Jackie · 30 July 2022

Agent replied · 30 July 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Billy · 15 September 2021

Agent replied

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Paulius · 13 August 2021

Agent replied

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

not recommend.

W · 12 August 2021

Agent replied

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

John · 17 July 2021

Agent replied

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Ryan · 28 June 2021

Agent replied

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Mathew · 19 March 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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