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★★★★★
50 reviews across 1 platform
185a Reepham Road, Hellesdon, Norwich NR6 5NZ
Part of Abbotts Countrywide, see every office.
Abbotts Countrywide's Norwich office at 185a Reepham Road is rated 4.9 out of 5 across 50 reviews on 1 platform, including 50 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Norwich office, from every platform, shown as written. First names only.
5/5
GoogleVery helpful staff. Would highly recommend Mark swaby we used him as our mortgage adviser and everything was great, quick and easy. Couldn't of done it without him! Thank you.
Dear Jedi, Thank you for this excellent review, i am glad we could help. I will pass you kind comments to Mark. Kind Regards, Sarah
5/5
GoogleHaving asked Abbots to arrange my mortgage for me. Mark Swaby was extremely helpful and enthusiastic with nothing too much trouble. I would definitely recommend him . Many Thanks
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
5/5
GoogleFantastic service from thus team, especially Mark who has been knowledgeable and capable throughout, as well as friendly and funny. His services cannot be more recommended.
Many thanks Hugh for taking the time to leave our dedicated team this fantastic 5* review and recommendation. Best wishes, Lucy
5/5
GoogleThankyou Mark! What a lovely guy to have dealt with, always positive and smiling and not shy of going the extra mile! Made a complicated matter a lot easier and helped us understand it all. Very quick response to any questions and great with our baby and his unfortunate timing in 'filling his nappy' haha been a pleasure! See you again in five years time :-) - Rosie & Eva
Hi Rosie, thanks for your fantastic 5* review. I'm delighted that Mark at Abbotts Countrywide went that extra mile to help you. Best wishes, Tracey.
5/5
GoogleSimon and Amanda are both wonderful people ,they worked so hard to get our move sorted for us .we were not selling through them but we were buying through them and our estate agents did not give us any help so Simon and Amanda worked twice as hard for us we could not have asked for any more so a big thank you to them both .
Thank you Sue for your 5* review of Simon and Amanada at our Abbotts branch in Hellesdon. It is wonderful to read that you received so much support from our team while you were purchasing though Abbotts and I do hope that, if needed, you will choose the team to help market and find you your next property in the future. Best wishes, Scott
5/5
GoogleMark is very clear on all the fees and costs. would definitely use again!
Thank you for your 5* review, it's good to know that Mark was very helpful. All the best, Mike.
5/5
Google5-star people without question. I had confidence from the beginning to the finalization of the papers. people with a special character undoubtedly highly professional and fast response to any email thanks to the entire Abbotts team who helped us get our desired home. thank you and we wish all the best
Hi Petru, many thanks for your great 5* review of the dedicated and professional service provided by the team at Abbotts Countrywide. Wonderful you have now purchased your desired home and hope you are settling in well. Best wishes, Tracey.
5/5
GoogleFrom the moment we met Amanda Nealon for our first viewing of the property we ended up buying, we knew that we were in safe hands. Nothing was too much trouble for Amanda. The level of communication and commitment to customer satisfaction was second to none. Would wholeheartedly recommend
Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott
5/5
GoogleSimon and Amanda did a very good job promoting our house in the most advantageous manner. All through the process kept us fully up to date. We highly recommend this team to handle any sale in the most beneficial manner for all concerned. The 5 stars were certainly deserved.
Thank you Martin for your excellent 5* review and recommendation. I am so pleased to read of our local Abbotts Countrywide branch provided you with a fantastic service. Kind regards, Lucy.
5/5
GoogleSimon and Amanda did a very good job promoting our house in the most advantageous manner. All through the process kept us fully up to date. We highly recommend this team to handle any sale in the most beneficial manner for all concerned. The 5 stars were certainly deserved.
Thank you Martin for your excellent 5* review and recommendation. I am so pleased to read of our local Abbotts Countrywide branch provided you with a fantastic service. Kind regards, Lucy.
5/5
GoogleSusan at Countrywide was absolutely brilliant from day 1 she has been nothing but supportive, helpful and really made my first time buying an easy and relaxed process! Couldn’t recommend her enough! She has been there every step of the way and always made time.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Many thanks for the recommendation. Best wishes, Scott
5/5
GoogleFirst class experience having our mortgage arranged by Mark Swaby. A true professional makes his job look easy, and Mark's experience, diligence, and light-hearted manner help him make the whole process stress-free. We'd not hesitate in coming back to him for our next mortgage.
Thank you Mike for taking the time to leave us this great 5* review! It's great to see that the professional and friendly approach taken by Mark and our Abbotts branch made this a stress free experience for you. Kind regards, Lucy.
5/5
GoogleAmanda nealon and Susan dwen were the staff helping me at Abbotts and both of them were incredibly helpful. They were both consistently chasing the solicitors and keeping me updated every step of the way. Couldn't have asked for a better …
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleVery please with Abbotts, extremely efficient in getting people through the door for viewings. Never seemed like you were asking to much when asking them questions regarding feedback and the sale progress. Will definitely use them again in the future.
Thanks Dean for your positive feedback and 5* review. All the best, Mark.
5/5
GoogleWent above and beyond so thankyou Simon and Amanda . I had particularly difficult tenants and buyers and they made the sale quick and easy as it could ever have been and got the price I was after.
Good Morning Stephen, It is fantastic to see that Simon and Amanda from the Abbotts branch in Norwich went above and beyond for you so your sale went through as quickly as possible and you got the best price which you wanted, 5* service. Kind regards, Maryjane.
5/5
GoogleCan't rate Abbotts highly enough. All the staff were extremely helpful and professional. Nothing was ever too much trouble for them. The service they gave was outstanding. Would recommend them to anyone looking to sell.
Hello Kathy, thank you for your 5* review and taking the time to leave your feedback.It is excellent to read that you could not recommend Abbotts in Hellesdon enough and that the branch team provided you with an outstanding service. Best wishes, Maryjane.
5/5
GoogleFrom the start Verity Wilde, the mortgage advisor was very helpful and knowledgeable about the products available. She kept us updated throughout the process of purchasing the property. I cant fault the service provided.
Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott
5/5
GoogleMark has helped us with a few mortgages now and we can not recommend him highly enough. His expertise and knowledge of the market is second to none. We wouldn’t use anyone else now!
Debbie, your recommendation and 5* rating is really appreciated. All the best, Mark
5/5
GoogleAlthough it took a while to find and purchase my dream home it happened in the end. The team were helpful,l honest and supportive and more importantly - spelt my name correctly!
Wonderful to read that you experienced a 5* service from out Abbotts team in Norwich. Kind regards, Scott
5/5
GoogleMark Swaby took me through the process of securing a mortgage and was helpful and informative, answering any questions I had along what can be a complicated process. Thoroughly recommended.
Thank you for your brilliant 5* review! It is great to see that you have experienced a wonderful service from our local team. Kind regards, Scott
2/5
GoogleAs a customer I felt poorly treated, viewed a couple of houses through Abbotts and I won’t be doing it again
Good morning, I am sorry you feel this way. Customer experience is very important to us and as such I would like to ask you to please contact us via review@countrywide.co.uk. to discuss further the reason for your comments and concerns. Kind regards, Scott
5/5
GoogleExcellent work from Mark Swaby, cant rate him high enough, very highly recommended!
Thank you Paul for your fantastic 5* review of the great service you received from Mark and the team at Abbotts in Hellesdon. Thank you for the recommendation also. Kind regards, Emma.
5/5
GoogleExcellent service, Abbotts made our move run very smoothly. They sold our house within 2 days for more than the asking price and then really quickly found us a place to buy. Kept us up to date with the progress of our sale/purchase (other …
5/5
GoogleReally friendly and helpful team!
Thank you Nikki for your great 5 star review of the service you received from Abbotts in Hellesdon. It is wonderful to read that the team were really friendly and helpful. Kind regards, Emma.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Abbotts Countrywide's Norwich office has 50 reviews across 1 platform: 50 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Abbotts Countrywide is rated 4.9 out of 5 across all 50 reviews, and 4.9 out of 5 on Google from 50 reviews, checked 9 October 2026.
Abbotts Countrywide, 185a Reepham Road, Hellesdon, Norwich NR6 5NZ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.