Trusted Agent profile · Northwich

Butters John Bee Northwich reviews

★★★★★ Great

1,369 reviews across 2 platforms

52 High Street, Northwich, CW9 5BE

Butters John Bee's office in Northwich, at 52 High Street, is rated 4.3 out of 5 across 1,369 reviews on two platforms, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.

Google logo

4.8 / 5

291

Reviews on Google

This office

Trustpilot logo

1,078

Reviews on Trustpilot

Business-wide

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Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Northwich office, from every platform, shown as written. First names only.

5/5

Trustpilot

Selling Mums House

I recently helped my mother move house and used the services of Butters John Bee.They were professional, competitive and no hard sell, but what really made a difference was the way they looked after my mother who had not long been widowed. All the staff, Josh and Cathy but to name a few made what could have been a traumatic time so much easier. She even calls in to their office for a coffee!!Thank you so muchDavid Calvert

David · 28 April 2019

Agent replied · 17 June 2024

Dear David , Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your mums property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and look forward for when your mum pops in for a coffee.Best WishesCarlos

5/5

Trustpilot

Highly Recommend

Had a brilliant experience dealing with Emma at BJB.From the initial enquiry Emma has been extremely helpful & professional. I would definitely use BJB for any future lettings

Stephanie · 21 February 2020

Agent replied · 17 June 2024

Dear StephanieThank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Emma, please do not hesitate to contact us if we can be of help in the future.Kind RegardsButters John BeeCrewe - Lettings

5/5

Trustpilot

Winsford Branch

Jenna has been very helpful in finding me my new home. And didn't mind me asking a million and one questions. She was very polite and caring

Peter · 10 June 2020

Agent replied · 17 June 2024

Dear Peter, thank you for taking the time to write a review regarding the service you have received. I am happy to hear that you found the service helpful and I wish you all the best of luck in your search for a new home. Kind regards,Jenna StelfoxLettings Manager

5/5

Trustpilot

Excellect Service

A massive thank you to Lucy for helping me get into my new home. Everything went smoothly from the first viewing to move in day. Cant thank you enough!

Breeze · 4 September 2019

Agent replied · 17 June 2024

Hello Breeze, thank you ever so much for the brilliant 5* review you have left for Lucy! I will ensure your kind words are passed on to her. Kind regards, Charlotte Foden - Assistant Lettings Manager

5/5

Trustpilot

Wonderfully service

I dealt with Paul Jeffries at the Stoke branch, his help and advice was excellent. I couldn’t have managed without. I would recommend his services to anyone.

Jean · 11 March 2024

5/5

Trustpilot

First class service - Congleton branch

Our experience with butters john bee has been excellent. Amit Nayee (Congleton branch) is an exceptional agent. His friendly manner, prompt communication and advice are greatly valued. He always displays clarity, efficiency and professionalism. 5-star service, would highly recommend using this estate agent for either buying or selling a property.

Anne · 6 September 2023

Agent replied · 17 June 2024

Thank you for your kind words Anne. Well done Amit. Congleton BJB

1/5

Trustpilot

Clueless in Crewe

Great a securing a sale contract. Terrible service and never speak to the same person twice after you give them your property. Disorganised chaos - avoid!

Rentin · 18 December 2025

1/5

Trustpilot

How do these guys even sell anything?

How do these guys even sell anything? We tried to view properties on 2 separate occasions, initially in 2020 and then earlier this week, just to be told the same thing: "we'll call you back to arrange a viewing". No call returned, no emails, no communication whatsoever. What does a girl need to do to view a property you're selling guys?!

Customer · 22 October 2022

Agent replied · 17 June 2024

We are sorry to hear of your negative experience with us, we would like to discuss this with you in more detail, please call us on 01270 534520 at your earliest convenience. Kind Regards BJB Crewe Sales

5/5

Trustpilot

Great client care

Extremely pleased with efforts of Butters, in particular Liz Thompson, for her continued patience and support during what could have been a very stressful period. Great customer service.

Ms · 27 November 2019

Agent replied · 17 June 2024

Hello Ms Clarke,Thank you very much for such a kind review, I will ensure your words are passed on to Liz and the team. Kind Regards,Charlotte Foden - Assistant Branch Manager

5/5

Google

We purchased our first home together in October 2021. Our estate agent, Daisy was fantastic and genuinely interested in our plans for the house. She constantly kept in contact with us throughout the process so I can't fault the communication side at all. I would definitely recommend BJB.

Laurissa · 13 June 2022

1/5

Trustpilot

Untrusting of customers = less sale value

Went to view 2 houses approximatly 6 months ago, one of which we were interested in, i think the house was up for roughly 'offers over 155,000'. We rang up to submit an offer of 140,000 to which the man basically laughed me out of the conversation and was extremely rude. Stated that the ower would not accept that offer. I asked for him to put it to them anyway, he insisted that we submit bank information to him to prove our deposit to which i refused as no other estate agent has ever done that in my experience and as at that point there is no formal agreement in place i would not pass on personal information without any protection of my information in place. Gave up at this point and moved onto another property with an estate agent that was MUCH better. So now roughly 6 months later i see the property that i was interested in now sold stc, for wait for it....offers in the region of 130,000. Live and learn, the sellers would have made roughly 10,000 more on that sale if butters john bee actually took customers seriously. Will never use this company to sell any of my properties or will buy a house from anyone that is using this dreadful company. Buyers and sellers beware

Kierran · 13 November 2023

5/5

Trustpilot

I cannot praise Jan and Nathan enough…

I cannot praise Jan and Nathan enough for their brilliant help nothing has been too much trouble whenever I have had a question or wanted to view the property, at the moment I live outside of the Congleton area and they have helped me greatly with their knowledge of the surrounding area. I would definitely recommend Butters John Bee they are such a professional and friendly team whose help is second to none, thank you so much.

Julie · 13 May 2019

Agent replied · 17 June 2024

Hi Julie, Thanks so much for your lovely review. As always, please let us know if there is anything we can help with. BJB Sales Team

5/5

Trustpilot

Stacey is very helpful and always goes…

Stacey is very helpful and always goes the extra mile. I've worked with Stacey in previous companies and always found her to be very diligent and professional

Richard · 16 March 2020

Agent replied · 17 June 2024

Hello Richard,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

Thank you Carol Yearsley

Thank you Carol Yearsley for sorting out the issues we were having with our property. Excellent communication and attention to detail resolved the problem quickly and efficiently.

Margaret · 3 March 2020

Agent replied · 17 June 2024

Hello Margaret,Thank you for your review about our team member Carol from our property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

I'm currently looking to buy a house…

I'm currently looking to buy a house and have spoken to quite a few agents in the past few week which has been an experience within itself! I then had the pleasure of dealing with a lady named Fay Gribbin who I cannot praise enough. She has been exceptional and went above and beyond my expectations. This lady is a true credit to your company. Thank you again for all your help and advice x

Corrie · 15 February 2020

Agent replied · 17 June 2024

Hello Corrie,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager

5/5

Google

Jess came to look at my house and gave some really good advice on how to proceed to putting on the market. She went the extra mile to get really good photographs to highlight all the best features of the house. I would definitely recommend to anyone looking to sell their house.

Stephen · 18 July 2023

Agent replied · 12 June 2024

Hi Stephen, thankyou for the feedback on the service Jess has provided to from start to finish and it is most appreciated on the 5* Review as well. Kind regards

5/5

Trustpilot

Luke has been simply superb

Luke has been simply superb, kept me and my mum informed at all times. We were let down by a cleaner and Luke went to the property himself and cleaned it so that my tenants could move in today.Liz and the Property Management team have been awesome, very responsive at any time of the day.5 stars every time

Manty · 30 April 2020

5/5

Trustpilot

House Sale

We recently sold our house through the Winsford branch and would highly recommend. Amit Nayee and the team are fantastic 🌟 Always very helpful and great service.

Kerry · 11 December 2019

Agent replied · 17 June 2024

Dear Kerry, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Trustpilot

Lucy Stassman has been absolutely…

Lucy Stassman has been absolutely brilliant, kept up to date will all the goings on with the tennants. She got everything done quickly without any issues. Thankyou

Aksar · 21 November 2019

Agent replied · 17 June 2024

Dear Aksar,Thank you for your kind review about Lucy, we are glad that you have received a 5 star service.Kind Regards,Senior Negotiator

5/5

Trustpilot

I had the best experience ever

I had the best experience ever! The agent Lydia Monk was very helpful and very friendly. She helped us with every step of the process. 5 stars.

Icaro · 7 November 2019

Agent replied · 17 June 2024

Dear Icaro Thank you for your kind words towards Lydia and the great level of service in which she has provided to you. Kind RegardsAbigail IliffLettings Manager

5/5

Trustpilot

Excellent service from all of the staff…

Excellent service from all of the staff at the Newcastle branch, especially Chelsea Woodroofe. I was kept updated on the progress of the let throughout. Thank you.

Helen · 5 November 2019

Agent replied · 17 June 2024

Dear HelenThank you for your kind words. Chelsea is delighted to have assisted you with another let for yourself and hopes to deal with you again in the future. Kind RegardsAbigail Iliff Lettings Manager

5/5

Trustpilot

Staff at bjb are really helpful such a…

Staff at bjb are really helpful such a brilliant team. Dealt with Stacey directly really helpful and understanding with our requirements such an asset to bjb.

Nick · 19 March 2020

Agent replied · 17 June 2024

Hello Nick,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

Thank you Deborah Birks .. helpful as ever.

I have used BJB to mange my flat I let for a number of years. Overall there service has been well above average and I am happy with the service they have supplied over the years.But every now and again some one shines Deborah Birks .. thank yo for assisting in the resolution of the tenant leaving issue. Prompt, courteous and efficient.I can definitely recommend these guys to manage any properties you are letting

Rick · 5 March 2020

Agent replied · 17 June 2024

Hello Rick,Thank you for your review about our team member Deb from out property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager

5/5

Trustpilot

Fantastic service from Sophie in the Telford branch

We received a great service and would not hesitate to use again, Sophie went above and beyond to ensure our purchase completed without any issues. We highly recommend.

Mike · 25 February 2019

Agent replied · 17 June 2024

Dear Mike Coleman, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. butters john bee Telford estate agents

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Questions about Butters John Bee Northwich

Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards: Butters John Bee, Northwich won Gold; Butters John Bee, Crewe won Platinum; Butters John Bee, Winsford won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Stafford won Gold.

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Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northwich.

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