5/5
Fantastic service Staff very helpful Would recommend using Belvoir
Agent replied · 10 February 2025
Dear Joanne So pleased we could get you moved into one of our properties. Wishing you all the best. James Whalley Franchise Owner

Trusted Agent profile · Northwich, Cheshire
Verified
★★★★★
535 reviews across 2 platforms
The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA
Part of Belvoir Lettings, see every office.
Belvoir Lettings's office in Northwich, Cheshire, at The Gate House, is rated 4.9 out of 5 across 535 reviews on two platforms, including 511 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Belvoir Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
5/5
Fantastic service Staff very helpful Would recommend using Belvoir
Dear Joanne So pleased we could get you moved into one of our properties. Wishing you all the best. James Whalley Franchise Owner
5/5
Fantastic staff and team. Excellent property management. Definitely recommend.
Dear Lauren Many thanks for this 5 star rating. James Whalley Franchise Owner
5/5
Amazing customer service, beautiful property’s, friendly staff and always happy to help out in anyway, definitely recommend for anyone to use, amazing company
Thanks for taking the time to complete an online review Jack we're delighted to hear it! Regards James Whalley Franchise Owner
5/5
Received a great service from Belvoir all the times. The staff is friendly and assisted me promptly for any of the maintenance issues in my flat.
Thanks for being a great tenant Venkat!
5/5
Very helpful and supportive, friendly and approachable taking the strain out being a landlord.PositiveResponsiveness, Quality, Professionalism, Value
Dear Morag I'm so pleased we managed to get the tenant moved in quickly. Any questions please get in touch with the office, we're here to help. Regards James Whalley Franchise Owner
5/5
Great company to work, all the team are incredibly helpful and nothing is too much trouble. I would have no hesitation in highly recommending them.
Thanks for your positive comments Steve!
5/5
Excellent communication, everything done in a timely and professional manner. Have never had a more positive experience when it comes to letting. Highly recommended.
Wishing you all the best in your new home Konstantinos, hope you settle in well!
5/5
I can't speak highly enough about the team at Belvoir. They are so helpful and responsive. They have made the whole process so easy.
Thanks for the great review Louise, much appreciated. James Whalley Franchise Support
5/5
My first letting experience - I found Belvoir (Rachel) really helpful throughout the whole process very prompt and efficient with all my queries and paperwork / processes. I have Rachel to thank for helping me to be successful with my gorgeous rental property which I am so happy to be living in right now. Would happily recommend Belvoir.
4/5
This was a reassuring, and professional experience. I have no problems recommending them.PositiveResponsiveness, Professionalism
Hi Nick, it was good meeting you both and showing you round James Whalley Franchise Owner
5/5
James and the staff are always very helpful and proactive. With their help, letting has been easier than we thought it would be. We definitely recommend them.
Many thanks for your great feedback Roger & Liz!
5/5
Wonderful company promoting a great culture and a real breath of freash air within the industry all staff especially rachel and christine were helpful throughout the whole of our relocation and moving stages and now whilst in tenancy always willing to go above and beyond always follow up calls and emails and always plesent and willing
5/5
Very professional, Kerry worked very hard to make my move a stress free experience. First Class Service.PositiveResponsiveness, Professionalism
I'm glad that Kerry helped make the experience stress free for you Tom!
5/5
Very professional staff who work very hard to keep their customers happy. On the ball with all aspects of the job.
Many thanks Pauline for your business over the years! James Whalley Franchise Owner
5/5
So efficient and friendly. The team at Belvoir made my move as stress free as possible. I had a great experience, particularly with Julie and Helen.
5/5
Very professional and friendly service, made my move a lot less stressful and answered any questions I had very promptly
Glad we made it stress-free for you Ian, hope you settle in nicely.
4/5
Lovely place,very friendly people in the office, very helpful with the information about homes and flats
Thanks for the review Austin
5/5
The company helped me in everything I needed, I felt well attended and I recommend it.PositiveProfessionalism
Thank you for the review Joao, we hope you get settled into the flat quickly
5/5
I would just like to record my appreciation of the help I have had from Dominique over the last few weeks. She is, in my opinion resourceful, efficient and practical and above all a credit to your organisation. I know from practical experience just how important it is to have staff that project confidence and reliability.
5/5
Our first experience of renting a property whilst the house we have bought is being renovated. Belvoir have made the process very easy. The staff are friendly and easy to deal with. Any problems with the rental property are dealt with promptly and efficiently. All in all a good experience. Thank you Belvoir.
5/5
the team are great with all departments to getting back to you and with sorting out problems
Thanks Jason, good working with you. James Whalley, Franchise Owner
5/5
Professional and communicative, excellent service despite the current situation. Would definitely recommendPositiveResponsiveness, Professionalism
Thank you for these kind words David it means a lot to the team! James Whalley Franchise Owner
5/5
Amazing service from Kerry! 1st class and very prompt and professional, would highly recommend 🤗 …
Thanks for the kind word for Kerry, Kelly. Hope you're enjoying your stay
5/5
It???s been a pleasure dealing with the Belvoir Team from the first phone call to collecting the keys for the property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Belvoir Lettings's Northwich office has 535 reviews across two platforms: 511 on Google, 24 on Direct reviews.
Belvoir Lettings Northwich is rated 4.9 out of 5 across all 535 reviews, and 4.9 out of 5 on Google from 511 reviews.
Yes. In The Trusted Agent 2026 awards: Belvoir Lettings, Northwich won Platinum.
Belvoir Lettings Northwich, The Gate House, 23 Castle Street, Northwich, Cheshire, CW8 1BA.