5/5
TrustpilotThank you for Joe Turano giving a nice…
Thank you for Joe Turano giving a nice work.
Agent replied · 10 June 2024
Thank you!
Trusted Agent profile · Northwich
Anwyl Homes Northwich reviews
★★★★★
1,044 reviews across 2 platforms
Winnington Avenue, Northwich, CW8 4FT
Anwyl Homes's office in Northwich, at Winnington Avenue, is rated 4.6 out of 5 across 1,044 reviews on two platforms, including 17 Google reviews rated 4.2.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery informative run through of all the…
Very informative run through of all the relevant details for the purchase of our new home. Incredibly friendly and knowledgeable regarding all queries that we had.
Agent replied · 10 June 2024
Hi Shaun, thank you for your review, there's lots of information to take in when buying a new home so it's good to hear our team could answer all your questions. Good luck with the rest of the move!
5/5
TrustpilotLee attended our property to do some…
Lee attended our property to do some painting on the back door. We found him very helpful and professional again!
Agent replied · 10 June 2024
Hi Dave, thank you for your review about one of our Customer Service Technicians, Lee. We know how much he appreciates the positive feedback he receives so thank you!
5/5
TrustpilotExcellent Job
Chris arrived early which was great, very polite and did an excellent job. No problem whatsoever.
Agent replied · 10 June 2024
Hi Thomas, thank you for taking the time to leave this review about one of our Customer Service team, Chris. The team really appreciate the positive feedback, thank you.
1/5
TrustpilotVery poor service
Very poor service. No care I feel after I received my key. Response l feel take it or leave. I Won't refer anyone to Anwyl Home
Agent replied · 10 June 2024
Hi Laiju, We are so sorry to hear this, however, we are struggling to find a new home linked to your details. Please get in touch with our Customer Service team on 03300 244955 or via email at customer-care@anwyl.co.uk and our team will be happy to help you.
5/5
TrustpilotGood job done…
Josh rectified the listed decorating snagging problems to a high standard.
Agent replied · 10 June 2024
Thanks David!
5/5
TrustpilotJosh came to complete some finishing…
Josh came to complete some finishing work to our homeHe is very professional and completes work to an excellent standard
Agent replied · 10 June 2024
Hi Melanie, thank you for your lovely review about one of our Customer Service Technicians, Josh. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotIt was great and kind service.
LEE provided great and kind service.
5/5
TrustpilotRecently had Peter Giddins in for some…
Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.
5/5
TrustpilotVery professional and friendly…
Very professional, thorough and friendly hand-over meeting with Jason & John. Easy to use documentation.
Agent replied · 10 June 2024
Hi Irene, thank you for your review about the hand over meeting you had with our sales and site representatives, they really appreciate this feedback, thank you.
5/5
TrustpilotBathroom snagging sorted by Richard…
Bathroom snagging sorted by Richard Nelson.
Agent replied · 10 June 2024
Thanks Joe!
5/5
TrustpilotRattling doors
Super efficient and a handy hint on what to do with rattling doors if happens again in the future.
5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
5/5
TrustpilotLee Ashworth
Really helpful and friendly, very tidy thanks for doing a great job
Agent replied · 10 June 2024
Hi, thank you for this review!
5/5
TrustpilotRichard Nelson the technician was…
Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.
Agent replied · 10 June 2024
Hi Paul, thank you for your review about Richard, in particular his knowledge and professionalism, thank you.
5/5
TrustpilotPaul higham came and sorted issue…
Paul higham came and sorted issue having with leaking around our bath. Was professional and efficient. Thanks
Agent replied · 10 June 2024
Hi Kristian, sorry to hear about the leak around your bath but glad to hear that Paul sorted it for you! Thank you.
5/5
TrustpilotLee Ashworth
Lee Ashworth, was very friendly, efficient and tidied up after himself. Was a credit to Anwyl customer service.
Agent replied · 10 June 2024
Hi Beverly, thank you for your lovely review about one of our Customer Service Technicians, Lee. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotPolite
Polite, friendly and did a good job
Agent replied · 10 June 2024
Thank you!
1/5
TrustpilotWarning
Total disregard for residents needs once your money has been taken. Still living with dangerous roads and pavements even with a large number of children on the estate.
Agent replied · 10 June 2024
Hi Jon,Thank you for your review, we do sincerely apologise for the condition of the roads and pavements at your development. Persimmon Homes have the responsibility for setting up the legal agreements for the surfacing of the roads and footpaths with Cheshire West and Chester Council and these conversations are still ongoing. As a result, frustratingly we have been unable to final surface these areas, we do apologise.We have decided that we will provide the final surface to the footpaths now, for the benefit of our homeowners, but we have to wait until the legal agreements are in place for the roads to be final surfaced. The footpath works should start within the next 2-3 weeks.
5/5
TrustpilotJason always reply promptly for my…
Jason always reply promptly for my enquiry. And his explanation is very clear.
Agent replied · 10 June 2024
Hi, thank you for your review!
5/5
TrustpilotJosh H
Josh came out to do some repairs and was brill
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotPaul and Richard did an excellent job
Paul and Richard did an excellent job. I'm really pleased. Thank you
Agent replied · 10 June 2024
Hi Lynn, thank you for taking the time to leave this review about Paul & Richard.
5/5
TrustpilotAll good
All good. Purchased house on fairways. Sales team were great and Gaz the site manager was amazing
5/5
TrustpilotFront truss fixed back …
The gentleman was friendly and so helpful
Agent replied · 10 June 2024
Thanks Claire!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
