5/5
TrustpilotJohn and Josh sovled the problem very…
John and Josh sovled the problem very quickly and we're very helpful.
Agent replied · 10 June 2024
Thanks Steve!
Trusted Agent profile · Northwich
Anwyl Homes Northwich reviews
★★★★★
1,028 reviews across 2 platforms
Winnington Avenue, Northwich, CW8 4FT
Anwyl Homes's office in Northwich, at Winnington Avenue, is rated 4.6 out of 5 across 1,028 reviews on two platforms, including 17 Google reviews rated 4.2.
Reviews
Every review we hold for the Northwich office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotThank you
Paul Higham and Richard dealt with our snag quickly and effectively. Thanks for doing such a good job.
Agent replied · 10 June 2024
Hi Phil, thank you for your review about Paul and Richard, all our team work hard for our homeowners so it's great to hear when they have got it right!
5/5
TrustpilotExcellent job done by both Technicians…
Excellent job done by both Technicians Chris and Lee left are very clean and tidy
Agent replied · 10 June 2024
Hi Terry, thank you for this review, we have passed your comments on to Chris and Lee and they really appreciate it, thank you!
2/5
TrustpilotExtremely poor and lazy workmanship
Extremely poor and lazy workmanship. Lots of endless promises that are never kept. Save yourself the time and the money - buy a house with a different company.
Agent replied · 10 June 2024
Hi Fiona, Thank you for your review, we are sorry to read how disappointed you are. We do need access available to homeowners properties during working hours in order to rectify any issues. Our site team will be in touch very soon to schedule any remedial work that is not already booked with you. Please do be aware that we are experiencing significant delays with some materials and labour as a result of the pandemic and corresponding demand in the industry. If there is anything else you need help with do not hesitate to get in touch with our Customer Service team on 03300 244955 or by email at customer-care@anwyl.co.uk.
5/5
TrustpilotBuying my first home and the whole team…
Buying my first home and the whole team made it really easy and they were are super helpful helping through the entire process.
5/5
TrustpilotExcellent work done
Excellent work done. Very friendly person
Agent replied · 10 June 2024
Thanks Sharon!
5/5
TrustpilotExcellent workmanship
Excellent workmanship. Great finish Thank you.
Agent replied · 10 June 2024
Thanks David!
5/5
TrustpilotGreat professional!
Josh did a great job painting our back door. Recommended!
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotThank you for Joe Turano giving a nice…
Thank you for Joe Turano giving a nice work.
Agent replied · 10 June 2024
Thank you!
5/5
TrustpilotVery informative run through of all the…
Very informative run through of all the relevant details for the purchase of our new home. Incredibly friendly and knowledgeable regarding all queries that we had.
Agent replied · 10 June 2024
Hi Shaun, thank you for your review, there's lots of information to take in when buying a new home so it's good to hear our team could answer all your questions. Good luck with the rest of the move!
5/5
TrustpilotLee attended our property to do some…
Lee attended our property to do some painting on the back door. We found him very helpful and professional again!
Agent replied · 10 June 2024
Hi Dave, thank you for your review about one of our Customer Service Technicians, Lee. We know how much he appreciates the positive feedback he receives so thank you!
5/5
TrustpilotExcellent Job
Chris arrived early which was great, very polite and did an excellent job. No problem whatsoever.
Agent replied · 10 June 2024
Hi Thomas, thank you for taking the time to leave this review about one of our Customer Service team, Chris. The team really appreciate the positive feedback, thank you.
5/5
TrustpilotGood job done…
Josh rectified the listed decorating snagging problems to a high standard.
Agent replied · 10 June 2024
Thanks David!
1/5
TrustpilotVery poor service
Very poor service. No care I feel after I received my key. Response l feel take it or leave. I Won't refer anyone to Anwyl Home
Agent replied · 10 June 2024
Hi Laiju, We are so sorry to hear this, however, we are struggling to find a new home linked to your details. Please get in touch with our Customer Service team on 03300 244955 or via email at customer-care@anwyl.co.uk and our team will be happy to help you.
5/5
TrustpilotJosh came to complete some finishing…
Josh came to complete some finishing work to our homeHe is very professional and completes work to an excellent standard
Agent replied · 10 June 2024
Hi Melanie, thank you for your lovely review about one of our Customer Service Technicians, Josh. We have passed your comments on to him and it is much appreciated, thank you.
5/5
TrustpilotIt was great and kind service.
LEE provided great and kind service.
5/5
TrustpilotRecently had Peter Giddins in for some…
Recently had Peter Giddins in for some joinery work, exceptional work and very tidy around the house. Would highly recommend.
5/5
TrustpilotVery professional and friendly…
Very professional, thorough and friendly hand-over meeting with Jason & John. Easy to use documentation.
Agent replied · 10 June 2024
Hi Irene, thank you for your review about the hand over meeting you had with our sales and site representatives, they really appreciate this feedback, thank you.
5/5
TrustpilotBathroom snagging sorted by Richard…
Bathroom snagging sorted by Richard Nelson.
Agent replied · 10 June 2024
Thanks Joe!
5/5
TrustpilotRattling doors
Super efficient and a handy hint on what to do with rattling doors if happens again in the future.
5/5
TrustpilotHad Richard Nelson round for some work…
Had Richard Nelson round for some work on the staircase. Excellent job, polite and cleaned up after himself. Highly recommend.
5/5
TrustpilotLee Ashworth
Really helpful and friendly, very tidy thanks for doing a great job
Agent replied · 10 June 2024
Hi, thank you for this review!
5/5
TrustpilotRichard Nelson the technician was…
Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.
Agent replied · 10 June 2024
Hi Paul, thank you for your review about Richard, in particular his knowledge and professionalism, thank you.
5/5
TrustpilotPaul higham came and sorted issue…
Paul higham came and sorted issue having with leaking around our bath. Was professional and efficient. Thanks
Agent replied · 10 June 2024
Hi Kristian, sorry to hear about the leak around your bath but glad to hear that Paul sorted it for you! Thank you.
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