Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat Commercial Agents
We have Just used Michael, Gordon & Chris to advise on best finish to our recent refurbishment works to a retail parade, the first 2 units have now been let easily though them and both are at the rent quoted, Really decent all round agent.
Eli · 3 June 2021
Agent replied · 23 October 2024
Dear Eli, thank you for the 5 stars and lovely review. We're so glad our commercial team have been able to let 2 of the units already. We look forward to continuing working on your instructions. Many thanks
★★★★★ 5/5
TrustpilotAlistair Bowman
We used Alistair the financial advisor at RMS Bedlington for our mortgage. His customer service was second to none, explained every step and happy to help any way he could. I will be recommending Alistair to all of my friends and family. Very trusting and friendly.
John · 11 March 2021
Agent replied · 23 October 2024
Hi John, Thank you for the great review, Alistair is a highly valued member of the team. Thank you for the recommendations and lovely words.
★★★★★ 5/5
TrustpilotGreat Help
Very helpful from the start. Supportive and informative. Kept me up to date with progress and always pleasant.
Ronnie · 15 February 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us a 5 star review Ronnie, we really appreciate it!
★★★★★ 5/5
TrustpilotI can rate those services at top
I can rate those services at top. Helped me on all the steps.
Customer · 3 May 2024
Agent replied · 23 October 2024
Thank you for leaving us a 5 star rating, we are very happy that you were satisfied with the service our team provided.
★★★★★ 5/5
TrustpilotExcellent service since day 1
Excellent service since day 1. Very pleasant staff. We were in communication with Ellie since the beginning and she has been very helpful and easy to contact too. Overall, we’ve had no problems and are very happy. Thank you!
Joanne · 13 March 2022
Agent replied · 23 October 2024
Dear Joanne, thank you for the 5 shiny stars and lovely words regarding the team, specifically Ellie. We hope to assist you again in the future. Many thanks
★★★★★ 5/5
TrustpilotThe staff at RMS Ponteland are amazing
The staff at RMS Ponteland are amazing. The customer service is excellent and attention to detail is exceptional. The assistance provided was second to none. I highly recommend RMS Ponteland
Erika · 1 March 2023
Agent replied · 23 October 2024
Dear Erika, thank you so much for taking the time to leave this lovely five star review for RMS Ponteland.
★★★★★ 4/5
TrustpilotBenwell
Helpful and responsive
Mr · 12 October 2024
Agent replied · 23 October 2024
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again.
★★★★★ 5/5
TrustpilotVery professional but friendly
Very professional but friendly. Kept us informed throughout.
Deb · 5 July 2024
Agent replied · 23 October 2024
Thank you Deb for leaving us a 5 star rating!
★★★★★ 5/5
TrustpilotSian Harrison & the team at the…
Sian Harrison & the team at the Ponteland branch of RMS were very helpful and friendly thank you so much.
Lisa · 29 October 2023
Agent replied · 23 October 2024
Thank you Lisa for taking the time to leave this 5 star review for RMS Ponteland, we really appreciate it!
★★★★★ 5/5
TrustpilotExcellent service from Alistair Bowman
Excellent service from Alistair Bowman as always, when renewing my mortgage. Excellent communication and product updates.
Consumer · 23 January 2024
Agent replied · 23 October 2024
Thank you very much for taking the time to leave this 5 star review for our Mortgage Advisor Alistair, we really appreciate it!
★★★★★ 5/5
TrustpilotRMS Blyth offer a brilliant, professional service
Just completed a purchase of a flat through RMS Blyth office& wanted to congratulate the whole team on giving brilliant service. The team were really helpful & nothing was too much trouble. Would highly recommend.I will definitely use them again.
DD · 30 September 2021
Agent replied · 23 October 2024
Dear DD, thank you for leave 5 shiny stars for our Blyth branch. We're so glad they provided you with brilliant service while buying your flat. We hope you're very happy in your new home!
★★★★★ 5/5
Trustpilot10/10 Service
10/10 Service, best in Newcastle to sell your property. Can't fault them.
Duchess · 11 April 2024
Agent replied · 23 October 2024
Thank you so much for giving RMS Gosforth a 5 star review Georgina! We really appreciate your kind words.
★★★★★ 1/5
Trustpilot11 Years - NOT one viewing.
We were on the market for 11 years with Rook Mathews and NOT one Viewing. They did absolutely nothing they said they would do on initiation back in 2008. Lucky we were not desperate to move. Months and years would go by without contact from them. I paid them upfront for advertising which I would advise against. Avoid this company for sure. They valued the property, initially, then gradually convinced me to lower the price to quicken the sale, that inevitably did not happen. I changed to another agent, and had 5 views in 3 months.
Derrick · 25 April 2019
★★★★★ 5/5
TrustpilotExcellent service from Michelle and all…
Excellent service from Michelle and all the team from start to finish. Highly recommend.
A customer · 15 February 2024
Agent replied · 23 October 2024
Thank you so much for leaving Michelle and our team in RMS Blyth a 5 star review!
★★★★★ 5/5
TrustpilotRook Matthews Sayer provides excellent…
Rook Matthews Sayer provides excellent service throughout. From arranging the photos, placing the ad, arranging viewings through to the sale. I was kept well informed throughout and felt that RMS were always available to answer my queries. Would highly recommend. Thanks again!
Ronan · 1 March 2021
Agent replied · 23 October 2024
Hi Ronan, thank you ever so much for taking the time to write such a kind, detailed review. It was a pleasure to read. We're very pleased that the whole process ran smoothly for you. We hope to be of assistance to you again in the future! Thank you, again.
★★★★★ 5/5
TrustpilotWent to see mortgage advisor to renew…
Went to see mortgage advisor to renew mortgage. Brilliant service and swapped over to new mortgage within the week.
Kelvin · 17 April 2025
★★★★★ 5/5
TrustpilotGreat service
Great service, everything was handled fast and professionally. Helped the sale go through in under 2 months
Rob · 3 December 2023
Agent replied · 23 October 2024
Dear Rob, thank you for leaving us 5 stars! We really appreciate it.
★★★★★ 5/5
TrustpilotExcellent Service
RMS Commercial sold our business recently and we could not have been happier with the service provided by GordonCannot recommend them highly enough
Paul · 30 June 2023
Agent replied · 23 October 2024
Dear Paul, thank you so much for taking the time to leave this great five star review for RMS Commercial, we shall pass on your kind comments to Gordon.
★★★★★ 5/5
TrustpilotEasy to deal with
Chris at Rook Matthews Sayer helped us with the sale of some land. He was on the case straight away and the land was sold promptly and without issue. Would use again in the future.
Peter · 12 April 2022
Agent replied · 23 October 2024
Hi Peter, Very kind of you to recognise Chris and his hard work. We look forward to welcoming you back in the future!
★★★★★ 5/5
TrustpilotWorked with Ellie
Worked closely with Ellie. The experience couldn’t have went any better. A wonderful mix of friendly and professional.Thank you.
Carl · 10 October 2023
Agent replied · 23 October 2024
Thank you for the 5 stars Carl, we really appreciate it. We're sure Ellie in RMS Gosforth will be thrilled with this feedback too.
★★★★★ 5/5
TrustpilotRMS Jesmond branch
The team at the Jesmond branch of RMS are always really friendly, professional and helpful. It is their excellent customer service and honest approach which drew me to choosing them to help find tenants for student properties. Thank you so much.
Sun · 12 March 2021
Agent replied · 23 October 2024
Hi, Thank you for taking the time to leave us a review. It's great to hear how accommodating and helpful our Jesmond team were. I hope we can be of assistance to you again in the future!
★★★★★ 5/5
TrustpilotHighly Recommended - Alnwick Office
Claire, at the RMS Alnwick office has been terrific throughout the purchase process. She stayed in regular contact and could not have been more helpful, from first viewing (in the middle of a pandemic) to handing over the keys. Highly recommended.
Miss · 12 March 2021
Agent replied · 23 October 2024
Hi, thanks very much for leaving us this great review and the recommendation. we're delighted that you're happy. Thank you
★★★★★ 5/5
TrustpilotSold business very quick
Sold business very quick. Was informed regularly of people viewing etc
Andrew · 29 March 2024
Agent replied · 23 October 2024
Thank you for leaving our Commercial team a 5 star review Andrew, we really appreciate it!
★★★★★ 5/5
TrustpilotExcellent service once again from RMS…
Excellent service once again from RMS Ryton. The entire sales process was seamless, even in these peculiar times! Cannot praise Victoria, Emma and Julie enough. The level of communication was perfect. Well done RMS Ryton. Couldn't recommend enough.
HelenR · 11 September 2021
Agent replied · 23 October 2024
Dear Helen, thank you very much for leaving a really lovely review for our Ryton team. We are so glad that the girls were able to continue providing you with the 5* excellent service you've had from RMS before. We hope to be able to assist you again in future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
