Trusted Agent profile
★★★★★
656 reviews across 1 platform
2 Laburnum Terrace, Ashington, NE63 0XX, Northumberland NE63 0XX
Rook Matthews Sayer's Northumberland office at 2 Laburnum Terrace is rated 4.8 out of 5 across 656 reviews on 1 platform. The 656 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
5/5
TrustpilotOur new home.
Our experience of selling was quite stressful at times, however if it wasn't for Barbara Storey at the branch, who kept the process running, we may not have ended up with our new home. We are very grateful for the support we received throughout the whole process.
5/5
Trustpilotvery helpful
very helpful, made the process very straight forward
Dear Shelia, thank you for the review and 5 stars!
5/5
TrustpilotExcellent service throughout
Excellent service throughout. All questions answered with poise, perseverance and proper communications.
Dear Amrik, We're very pleased that you were happy with our service. We hope to be of assistance to you again in the future! Thank you, again.
5/5
TrustpilotHIGHLY RECOMMEND!
Very efficient and helpful staff. Always a smooth process. Would highly recommend!
Dear Eli, thank you for taking the time to leave us a review. We're glad we are able to be of service to you and we hope to continue to be in future.
5/5
TrustpilotExcellent service
Excellent service. Would highly recommend.
Hi Tim, thank you for the review and 5 stars!
4/5
TrustpilotGood Service
A good service always keep you informed
Thank you Ollie for your great review. We are delighted to hear you’re happy and wish you all the best.
1/5
TrustpilotThis firm were the letting agents for…
This firm were the letting agents for the house next door to me. Total nightmare. I have been forced to move out due to the horrendous tenants since 2017.
5/5
TrustpilotEasy communication and process
Rating only, no written review.
Thank you so much Robin, we really appreciate you taking the time to leave this review for our team.
5/5
TrustpilotExcellent personal service
Rating only, no written review.
Thank you very much Barry, your rating really helps us out!
5/5
TrustpilotBedlington branch
Thank you so much Mrs Owens, we really appreciate you taking the time to leave us such a great review and for recommending RMS Bedlington. RMS
1/5
TrustpilotGosforth office sales
Gosforth sales team kept changing appointment days and time, eventually agency's rep failed to attend viewing.
5/5
TrustpilotLadies happy and helpful at Blyth branch
Rating only, no written review.
4/5
TrustpilotWould use again
Rating only, no written review.
Thanks for leaving us a great review! We hope we can make it into a 5 star should you use our service again!
5/5
TrustpilotEmma was lovely
Thanks for the 5 stars for Emma in our Ryton branch Fiona.
5/5
TrustpilotExcellent support from the Fenham branch
Rating only, no written review.
Thank you so much Tim, for giving RMS Fenham a 5 star rating.
5/5
TrustpilotGreat service from all at Rook Matthews Sayer. Lots of help from Natalie Best
Great service
Thank you Shirl for the kind words for our team in RMS Gosforth, especially Natalie and for leaving us a 5 star rating, we really appreciate it!
5/5
TrustpilotVery efficient service
Rating only, no written review.
Dear Martin, thank you for taking the time to leave our team 5 stars and a lovely review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Northumberland office has 656 reviews across 1 platform: 656 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Rook Matthews Sayer Ashington is rated 4.8 out of 5 across all 656 reviews, checked 9 October 2026.
Rook Matthews Sayer Ashington, 2 Laburnum Terrace, Ashington, NE63 0XX, Northumberland NE63 0XX.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.