Trusted Agent profile · Northumberland
★★★★★
663 reviews across 1 platform
2 Laburnum Terrace, Ashington, NE63 0XX, Northumberland, NE63 0XX
Rook Matthews Sayer's office in Northumberland, at 2 Laburnum Terrace, is rated 4.8 out of 5 across 663 reviews on 1 platform.
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
5/5
TrustpilotOutstanding service and support
Excellent support from the staff and a very efficient process. Our house sold within 3 days! Without any doubt, the best estate agent in the north east by far.
Thank you so much for your kind words Kev. We really appreciate you leaving our team in RMS Bedlington such a great review.
5/5
TrustpilotRemortgage help!
Just finished completing my latest remortgage, can't fault the service Alistair B was so helpful any query I had he was there to help the situation and get us through our mortgage deal smoothly. Really recommend him for helping us get through at just the right time. Thanks again!!
Dear Katlin, thank you so much for leaving this wonderful 5 star review for our mortgage advisor Alistair.
5/5
TrustpilotFriendly helpful and great at keeping…
Friendly helpful and great at keeping us up to date with what was happening with our house sale.
Thank you so much Sarah for leaving us a 5 star review, it means the world to us.
5/5
TrustpilotWonderful
Cannot fault the wonderful team at RMS Gosforth. From valuation and marketing through to completion everyone was very helpful and supportive at a stressful time. Excellent communication. Would highly recommend them.
Thank you so much for this lovely 5 star review for our team at RMS Gosforth. We really appreciate your feedback and recommendation.
5/5
TrustpilotExcellent service and Communication all…
Excellent service and Communication all through the buying process. Thanks Ross.
Dear Ross, thank you for taking the time to leave Rook Matthews Sayer 5 stars!
5/5
TrustpilotRook Matthews Sayer
Rook Matthews Sayer, BlythA brilliant team at RMS Blyth who were so helpful and supportive. From the valuation through to completion, the team were just brilliant. They were all so friendly and kept me updated regularly about progress with the sale. Would highly recommend them.
Dear Jane, thank you so much for taking the time to leave this lovely review for our team in Blyth and for your 5 stars. We're thrilled to know you would recommend RMS.
5/5
TrustpilotFirst Property
Excellent support provided by all staff members I encountered, made the process of buying my first home painless and easy. Can't thank them enough for the support they gave throughout the process.
Dear Mr Maughan, thank you so much for taking the time to leave RMS Blyth a 5 star review, we really appreciate it!
5/5
TrustpilotRyton Branch
Dealt with the staff at the Ryton branch, who were friendly and helpful through the whole process of buying a property. The process dragged on for an absurd amount of time due to problems on my end, but the team kept in regular contact and were sympathetic and cordial throughout.
Good morning, thank you for leaving our Ryton team a lovely review. We're so glad they were able to help you secure your new home!
5/5
TrustpilotI have used Rook Matthews Sayer…
I have used Rook Matthews Sayer Gosforth several times over a period of nearly 20 years. The service received has always been excellent. From valuation and throughout the negotiation process, I have been supported and kept informed. I can thorough recommend RMS Gosforth.
Dear Mrs Grant, we really appreciate your custom throughout the years and thank you for always coming back to us and choosing RMS as your selling agent. Thank you also for the five stars and the kind words, this means the world to us.
5/5
TrustpilotProfessional and efficient
The staff were all very helpful and approachable and explained the process of selling the house really clearly.
Thank you so much Mrs Knowles for leaving our team in RMS Blyth a 5 star review. It really means the world to us.
5/5
TrustpilotAngela is a star !
Angela from the Ashington office is a star as always ! Professional and very efficient at sorting minor issues speedily.
Thank you so much Kim for highlighting the customer service you received from Angela. We are so pleased you have felt supported by her through the process.
5/5
TrustpilotTeam
Neil and the whole team were fantastic throughout. Very helpful and no questions until answered . Would highly recommend.
Hi Louise, thank you so much for highlighting our Mortgage Advisor Neil to us. We're so happy to see you had a great experience using our service and that you would recommend our team.
5/5
TrustpilotExcellent service
Excellent service, good communication, quick to understand. Friendly and very approachable and always helpful, we used the forest hall branch
We are thrilled to receive your review for RMS Forest Hall. Thank you so much for taking the time to leave such kind words Katherine, we really appreciate it!
5/5
TrustpilotFast efficient friendly
Fast efficient friendly - kept in touch on a very regular basis with updates
5/5
TrustpilotAn excellent service from Rook Matthew…
An excellent service from Rook Matthew Sayer. Would highly recommend. I used RMS to purchase a cafe and from day one the help and guidance I received was excellent. Gordon, the estate agent, who I dealt with was professional, supportive and went over and above to help ensure we had a timely completion.
Dear Lisa, thank you very much for taking the time to write a lovely review. We're very glad Gordon was able to provide you with 5* service throughout the purchase. Wishing you all the luck with your cafe, we're sure it'll be a smashing success!
5/5
TrustpilotRemortgage
Recently used Alistair Bowman from the Ashington branch for my remortgage used him last time and he was just as knowledgeable and helpful this time around! Would recommend to anybody. Thank you
Dear Jessica, thank you so much for taking the time to leave this review for Alistair, our Mortgage Advisor in RMS Ashington. We really appreciate it!
5/5
TrustpilotBlyth branch staff were very helpful…
Blyth branch staff were very helpful and kept us informed at every stage of the process.Would recommend and use this branch again.
Thank you so much Amber for leaving RMS Blyth a 5 star rating, we really appreciate your recommendation as it helps other customers find us!
5/5
TrustpilotExcellent professional and responsive…
Excellent professional and responsive service from the team at Forest Hall. I would definitely recommend their service to prospective home buyers and purchasers.
Thank you so much Jo for taking the time to leave us a wonderful review for our team in RMS Forest Hall, we really appreciate it!
5/5
TrustpilotFriendly Helpful & Efficient
We recently sold a property in Ponteland through RMS. All of the staff we dealt with were friendly, helpful and efficient and the sale went through quickly without a hitch. Thank you for your great service!
Dear Paul, thank you so much for giving our lovely estate agents in Ponteland a great review! Thanks for choosing RMS!
5/5
TrustpilotAmazing team at Ashington branch…
I recently moved home using the Ashington branch of RMS.
5/5
TrustpilotFlat Rental
Excellent . We were delighted with everything. Cristy Wailes in the Jesmond branch dealt with the rental.She is excellent at her job and is very pleasant to deal with . She found us a choice of 2 ideal tenants and an excellent rental price. - delighted
Dear Mrs Minty, thank you so much for taking the time to leave RMS Jesmond, especially Cristy this wonderful 5* review.
5/5
TrustpilotGood estate agent lovely friendly staff…
Good estate agent lovely friendly staff kept us updated all the way to the end
Thank you Paul for leaving this this fab review for RMS Bedlington, we really appreciate it!
5/5
TrustpilotExcellent service from Rook Matthew…
Excellent service from Rook Matthew Sayer Gosforth would definitely recommend.
5/5
TrustpilotPonteland Branch
Ponteland Branch. Excellent service selling my property. It was a difficult property to sell, with no useful comparables, and a number of problems. They gave good practical advice, tested the market. Their professionalism, courtesy, tact, and patience was sorely tried at times, but they came through it with all sides still smiling. Well done everyone.
Dear Lancelot, thank you for taking the time to leave our Ponteland branch 5 stars and a thoughtful review. It is lovely to read such kind words, our Ponteland team are fantastic members of the RMS family and a real asset. to the company. We're very glad to have been able to find you a suitable buyer and to have sold achieved a price you were happy with. Thanks again.
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