5/5
Ponteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Agent replied · 24 October 2024
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
Trusted Agent profile · Northumberland
★★★★★
672 reviews across 2 platforms
56 Queen Street, Amble, Morpeth, NE65 0BZ, Northumberland, NE65 0BZ
Rook Matthews Sayer's office in Northumberland, at 56 Queen Street, is rated 4.8 out of 5 across 672 reviews on two platforms, including 55 Google reviews rated 4.5.
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
5/5
Ponteland branch
Great service from Barbara and Sian at Ponteland branch.Friendly, approachable and professional.
Thank you Mrs Wallace for taking the time to leave this five star review for RMS Ponteland.
5/5
Fantastic service from Alistair
Fantastic service from Alistair, helped us with the whole process of renewing our mortgage.
Dear Joanne, thank you so much for taking the time to leave this lovely review for Alistair.
5/5
Professional
Professional, personable and incredibly well managed sale of my property. Would recommend to everyone.
Dear Andy, we believe you sold through our Gosforth branch and would like to thank you for firstly using our service and also leaving this wonderful 5* review. We're delighted you would recommend us.
5/5
Higly Recommended
Higly Recommended. Selling our Cafe with RMS was a great experience, great customer service from start to finish. THANK YOU.
Good afternoon, thank you very much for taking the time to leave our commercial team 5 shiny stars. We're so glad Michael and his team were able to achieve you a selling price you were happy with. Many thanks again!
5/5
Great Mortgage advice
Great advice and service during my recent house purchase. Would definately use again.
Dear Phil, thank you so much for taking the time to leave a 5 star review. We believe your review is for Alistair Bowman who is our Mortgage advisor from RMS Ashington and we're thrilled you would use our services again.
5/5
Attentive and reassuring at Amble Northumberland. Their local knowledge was amazing.
Thank you so much for the 5*s Elizabeth, we really appreciate you taking the time to leave this review for RMS Amble.
5/5
Great understanding in a difficult…
Great understanding in a difficult year,Gordon above and beyond,Michael understood what was required and both always kept in touch when needed.Very professional
Dear Michelle, thank you for leaving our commercial team and specifically Michael & Gordon five stars and an excellent review. We're very happy to have been able to provide you with very professional service. Thank you again
5/5
Thank you for all your help Alistair…
Thank you for all your help Alistair Bowman!! Top Jobb
Dear Sebastian, thank you so much for taking the time to leave this 5* review for our mortgage advisor Alistair.
5/5
I can recommend RMS to get the job done…
I can recommend RMS to get the job done professionally and efficiently. Thanks to all.
Hi Phillip, thank you for your lovely review, 5 stars and recommendation!
5/5
Efficient and Welcoming
Fast, efficient service and a nice welcome at the new flat.
Dear James, thank you for the 5* review! We'd love to know which branch this was for if you could find the time to email us at marketing@rmsestateagents.co.uk
5/5
Fenham Branch
Excellent service from the knowledgeable and helpful staff at Fenham branch
Dear Judith, thank you so much for the fantastic 5* review for RMS Fenham branch.
5/5
Pleased with overall service received…
Pleased with overall service received from RMS the team were very helpful and professional throughout all aspects of the sale
Hi John, thank you ever so much for taking the time to write such a kind. It was a pleasure to read.
5/5
Excellent Service
Rook Matthews Sayer sold my holiday home in Beanell, very friendly staff and excellent customer service. Could not recommend enough.
Hi Stephen, thank you for taking the time to leave us 5 stars and a review. We very much appreciate it and hope you're staying safe in times like these.
5/5
First time buyer and they put up with my stupid questions. Really helpful and friendly staff. 10/10 would buy house again.
Thank you for taking time to leave us 5 gold stars Callum. It is excellent to hear that you are very happy with the service received. I hope you're happy in your new home and we can be of assistance to you again in the future!
5/5
Very professional and highly trained…
Very professional and highly trained people.
Thanks for the 5*s Saki, we really really appreciate it!
5/5
From the outset of the process RMS kept…
From the outset of the process RMS kept us regularly updated which allowed us to progress the sale
Thank you for great feedback, it really means a lot.
5/5
Letting
Fantastic agency to let my flat.They were really helpful even out ofhours. I would definitely recommend it.
Dear Bianca, thank you for leaving our lettings team a lovely review. I am glad our contractors were able to assist you fully during an out of hours emergency call out. Thank you for the future recommendation, it really is appreciated.
5/5
Had a fantastic experience with…
Had a fantastic experience with Danielle - best estate agent to work with in the north east!
Dear Joel, thank you for your kind words about Danielle and your 5 star review, it's lovely to read such nice words!
5/5
Very helpful and supportive in letting
Very helpful and supportive in letting. Nothing was too much trouble for Gordon in dealing with this.
Thank you for the great feedback, it really means a lot.
5/5
Amazing service from Alistair
Amazing service from Alistair. Very knowledgeable and very efficient. I would highly recommend.
Dear Sara, thank you for leaving a lovely review for Alistair, we really appreciate the recommendation.
5/5
Dealt with commercial team very…
Dealt with commercial team very friendly and helpful rented my property with ease.
Dear Farooq, thank you for taking the time to leave 5 shiny stars and a review for our commercial team.
5/5
Our new home.
Our experience of selling was quite stressful at times, however if it wasn't for Barbara Storey at the branch, who kept the process running, we may not have ended up with our new home. We are very grateful for the support we received throughout the whole process.
5/5
Excellent service. Highly recommended.
Dear Christopher, thank you so much for taking the time to leave RMS Amble 5*s!
5/5
very helpful
very helpful, made the process very straight forward
Dear Shelia, thank you for the review and 5 stars!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Rook Matthews Sayer's Northumberland office has 672 reviews across two platforms: 55 on Google, 617 on Trustpilot (across the whole business).
Rook Matthews Sayer Amble is rated 4.8 out of 5 across all 672 reviews, and 4.5 out of 5 on Google from 55 reviews.
Rook Matthews Sayer Amble, 56 Queen Street, Amble, Morpeth, NE65 0BZ, Northumberland, NE65 0BZ.