Trusted Agent profile · Northumberland
★★★★★
679 reviews across 2 platforms
56 Queen Street, Amble, Morpeth, NE65 0BZ, Northumberland, NE65 0BZ
Rook Matthews Sayer's office in Northumberland, at 56 Queen Street, is rated 4.8 out of 5 across 679 reviews on two platforms, including 55 Google reviews rated 4.5.
Every review we hold for the Northumberland office, from every platform, shown as written. First names only.
5/5
TrustpilotFirst time buyer
I used Alistair and the combination of the ashington and Bedlington branches to buy my first home. Whole process with them was brilliant and easy to follow. Amazing help from Alistair to to get everything sorted Would definitely recommend
Thank you so much Damian for leaving a great 5 star review for our Mortgage Advisor Alistair and the rest of our teams across Ashington and Bedlington.
5/5
TrustpilotPurchase - excellent experience
Thank you for all the assistance in our recent purchase. Ellie. Natalie and Neil at Gosforth Branch. A great experience with strong communication and chasing the vendors and our solicitors by the team. Really appreciated this as it kept us informed.
Thank you so much Michael for leaving this fantastic review for RMS Gosforth, we really appreciate it!
5/5
TrustpilotExtremely helpful and polite
The staff were very friendly and extremely helpful during a very long buying process. They were always helpful and quick to follow up on any questions asked. I would highly recommend RMS to any buyer or seller.
5/5
TrustpilotExcellent service from Alnwick team
Well done to the team for knowing the market so well and the effort put in to ensure that the exchange went through very smoothly and efficiently. The team knew when picking up the phone would make a difference.
We really appreciate you taking the time to leave this lovely review for RMS Alnwick, thank you. We're pleased to know you felt supported by them and to know their effectiveness doesn't go unnoticed.
5/5
TrustpilotWe used our local branch at Forest Hall…
We used our local branch at Forest Hall and everyone there was extremely helpful, efficient and friendly. We were kept up to date with viewings and feedback from potential buyers, they helped us with paperwork and legal documents and the whole experience was seamless. We will definitely recommend them.
Dear Jan, we're absolutely thrilled to receive your recommendation for RMS Forest Hall. We can't thank you enough for taking the time to leave us such a fantastic review and for trusting us with your sale.
5/5
TrustpilotGreat service
I was guided through my purchase from day one, kept informed and could always speak to someone if needed. Great service by all and in particular Michelle. Thank you very much.
Dear Amber, thank you for taking the time to leave 5*s for Michelle and her team at Blyth. We hope you're very happy in your new home!
5/5
TrustpilotWe had a really smooth experience
We had a really smooth experience. Everything went very smooth and we have got the house that we really wanted. My 2 year old is gonna have the perfect bedroom now. Thanks guys
Dear Adam, thank you so much for taking the time to leave us 5*s and such a lovely review. It was genuinely a pleasure to read by both myself and the Amble branch. We hope you and your daughter are very happy in your new home. Thank you again!
5/5
GoogleGreat service! Tracey was extremely helpful throughout and especially when things slowed or stalled. Really happy I chose to purchase a house through this estate agent! Thank you Tracey!PositiveResponsiveness, Professionalism
Dear Stephen, thank you for taking the time to leave Tracey at our Amble branch a 5* review, we're so glad she was able to help get the purchase over the completion line. We hope you're very happy in your new home!
5/5
TrustpilotI had great service from Gordon during…
I had great service from Gordon during the lease of my commercial property. Very supportive and quick response to queries. Would recommend. Thank you!
5/5
GoogleRook Matthews Sayer in Amble sold our house so quickly! They were always approachable for advice and information and kept us updated during the nail-biting wait for exchange.
Thanks again Sheila for highlighting RMS Amble to us! We're so pleased you felt supported by the ladies in the branch throughout your sale.
5/5
GoogleExcellent service wouldn't go any where else especially Tracey
Thank you Linda for a lovely review for RMS Amble, we really appreciate your recommendation.
5/5
TrustpilotFirst time buyers experience
We had a fantastic experience with Rook Matthews Sayer when buying our first house. Alistair Bowman, a mortgage manager in the firm was brilliant. He took my partner and I through every step of the way, keeping us on the right track and rapidly answering our (many!) questions. He made the whole experience a lot less stressful. We would highly recommend his services.
Dear Faye, thank you for such a wonderful five star review for our mortgage advisor Alistair in RMS Ashington, we really appreciate it.
5/5
TrustpilotThe team at Rook Matthew Sayers…
The team at Rook Matthew Sayers Ponteland office did NOT disappoint. From the valuation visit, throughout the sale process & up until completion we felt their advice, market knowledge & professionalism was everything we wanted from a team trusted to sell our property. They understood our house wasn’t just a ‘house’ but our home and this home needed to be sold as such. From the initial photography, online marketing, accompanied viewing and high levels of communication throughout the process we couldn’t have been more satisfied. Well done the Ponteland RMS team. We’re glad we chose you!
Dear, Thank you for taking the time to leave our Ponteland team such a great review, they are such highly valued members of the Rook Matthews Sayer family. I hope we can be of assistance to you again in the future, should you require it.
5/5
TrustpilotRook Mathews Gosforth
I never thought I would say an estate agency was worth every penny, but in this instance it certainly has been. Natalie Best handled every curved ball thrown at us . She gave us help, reassurance and guidance every step of the way. For which we are extremely grateful. Definitely a positive experience for us.
Wow! Thank you so much Lynne for giving RMS Gosforth such high praise, specifically Natalie. We really appreciate it!
5/5
TrustpilotMortgage advisor Alistair Bowman 10/10!
I went with Alistair Bowman through RMS for my first house buy a few years back, I took out the lifetime cover and as such he's just also helped me renew my mortgage deal for no extra cost. He made the whole process very easy and painless, couldn't recommend him enough! 10/10!
Thank you so much for taking the time to leave this wonderful review for our Mortgage Advisor Alistair, we really appreciate your kind words and your recommendation.
5/5
TrustpilotRookmatthewsayer Gosforh
Wonderful and professional service from start to finish. All the staff I dealt with at RMS genuinely have the best interests of their customer at heart. Despite the stressful time I was going through they were not only helpful and efficient but also calm, kind and reassuring with nothing being too much trouble. A heartfelt thank you to everyone in the Gosforth branch, I cannot recommend them highly enough.
Dear Susan, thank you so much for taking the time to leave this fantastic 5* review for RMS Gosforth. We truly appreciate it!
5/5
GoogleRMS Amble branch have been faultless in helping me find a home near Amble. Having moved South many years ago, it has always been my intention to return “home” when I retired. Tracey and Hannah have been fantastic in arranging appointments quickly for me and finding matching properties. Throughout our purchase, Tracey has responded to any questions and supported with phone calls to solicitors etc. Thankyou All!
Dear Liz, thank you so much for taking the time to leave RMS Amble 5*s. We hope you're very happy in your new home and settling in well.
5/5
TrustpilotGosforth RMS. Exceptional.
I have recently completed on the sale of a property with RMS Gosforth. The team are a credit to the larger company - friendly, efficient and at all times professional. They clearly understand their business and I would not hesitate to recommend. Thank you for making what I expected to be a painful process so easy and straightforward. From valuation to completion stage the service provided was exceptional.
Dear Sandra, thank you so much for taking the time to leave this wonderful 5* review for RMS Gosforth. They really are a credit to us and they provide exceptional service.
5/5
TrustpilotNeil Walton has given me so much help…
Neil Walton has given me so much help throughout the entire process. I am first time buyer and he has given me so much clarity and assurances on things that initially seemed daunting. 10/10 would recommend.
Thank you so much Matthew for taking the time to leave this 5 star rating for our Mortgage Advisor Neil, we really appreciate you highlighting him to us.
5/5
TrustpilotThank you Michael Fox for your…
Thank you Michael Fox for your expertise and service. A great job well done. Completed today!
Dear Marilyn, thank you so much for taking the time to leave our commercial department, specifically Michael a lovely 5 star review, we really appreciate it.
5/5
GoogleAbsolutely superb service from all the lasses at RMS Amble , if not available they always ring you back, very very helpful , would highly recommend without a shadow of doubt .. thank you for all your help on our recent purchase ..
We really appreciate your recommendation Russell and thank you so much for taking the time to leave our team in RMS Amble a 5 star rating.
5/5
TrustpilotAlistair Bowman and Rook Matthews Sayer…
Alistair Bowman and Rook Matthews Sayer are absolutely amazing, from start to finish. Good updates, they made it so seamless and I am very happy with them.
5/5
GoogleI cannot eloquently enough describe how helpful and supportive the whole team in Amble have been during the protracted time of my purchasing my new home. I quickly realised that if I wanted to find out what I needed to do next to get things moving I went to the team in Amble.
Dear Liela, we can't thank you enough for leaving this wonderful review for our team in RMS Amble. We're glad they were able to guide you through the process smoothly. We'd like to wish you good luck in your new home!
5/5
TrustpilotHouse sale and purchasr
As usual, a fantastic service from Rooks on our house sale, we were kept informed of everything and found the whole process was stress free, the staff were so helpful and pleasant
Dear Gillian, thank you for taking the time to leave RMS Blyth 5*s!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
