Pattinson Morpeth reviews in Northumberland

★★★★★ 1/5

Trustpilot

FRAUD-They bid on their properties & increase sale price for commissions.

I was bidding on a property when the time finished and I was suppose to be the winner. I obviously won but they didn’t send me a confirmation email saying I won. Everything was there including the legal pack. They made excuses to not let the property go £10k cheaper.ABSOLUTE SCAM. They Control The Website and have people working from home bidding on the sale price so they get their commission. GREEDY BEGGERS.

John · 4 December 2023

★★★★★ 1/5

Trustpilot

Attempted to poach a property whilst…

Attempted to poach a property whilst valuing it for a house buying company I had appointed. Left their business card and said they would be able to sell it if we didn’t get the figure we wanted from the company. Then went on to value the property £100,000 below 4 other local agents resulting in us having our initial valuation from the company reduced by £70,000.

R · 1 March 2024

★★★★★ 5/5

Trustpilot

Supportive Throughout Our First Purchase

As first-time buyers, we had a good experience overall. The team was helpful and professional, supporting us throughout the process and helping us get set up with a lawyer. They kept us informed and made sure things moved forward smoothly. Buying a property for the first time can be quite daunting, but they made it easier to navigate and were always available when we needed updates or guidance.

Veronica · 10 November 2025

★★★★★ 1/5

Trustpilot

Rude and nasty man

My sister has just had the most awful experience with a horrible man at this office. She was told she'd got a house and rushed back from holiday to sort it out. Was told very rudely that no she hadn't him and the vendor had let a different man have it. My sister is very ill and the effect of this on her is absolutely unimaginable. What a rude nasty man!

Customer · 1 October 2025

★★★★★ 5/5

Trustpilot

Sale & purchasing was handled…

Sale & purchasing was handled exceptionally well by Nathan Curry who pushed at every opportunity too get the sale & purchase completed. Much appreciated 👏 Graham & Christine.

Graham · 3 September 2026

★★★★★ 5/5

Trustpilot

A big letting agency with positive culture

Very positive experience, they are very responsive to calls and mails pertaining to the rented property. Clients' satisfaction is important to the organisation, I strongly recommend who wants to rent or buy.

Tayo · 4 August 2026

★★★★★ 1/5

Trustpilot

Extortion.

There is no financial incentive for them to sell your home for the best price for you. The £6000 fixed commission puts paid to that whether you sell for 1m or £100. I would carefully consider going down this route before anything else. They managed to organise only two viewings in three weeks with their miserly property investors.Furthermore, they have been misleading in details prior to signing binding contracts, even when I pressed them for assurances at the start. Not good.They managed two viewings in one month. Other agents will get that in one week. But the worst thing we found is the lies and trapping you into commitment. It has been a total waste of time, money, and stress. And they STILL prevent me from selling with another agent because of a clause in the contract you sign!Absolutely disgraceful that this business practice goes on.8th Nov Update- They are asking for 1200 pounds even though they did not sell the house in the auction! They want paying for something that didn't sell! The house is effectively shackled, doing nothing, because I can't seem to get out of an association with them. It's ludicrous.... they aren't making money. I'm not selling anything. I don't know when it will end. What's the point!?Another update- When the agreement ends they send you a 'list' - some 200-300 here... of interested named individuals. (bearing in mind only two people came to view the property, so this could just be an email shot to their clients, not that they are actively interested in purchasing). If anyone on this list expresses interest in your home in the future, even under a different agent you may be liable for costs. Unbelievable. They have you under a barrel. It's all wrong.

S.S · 11 November 2022

★★★★★ 5/5

Trustpilot

Absolutely great service every time

Absolutely great service every time! We wouldn’t rent our houses out through anyone else! Everyone is super friendly, professional and gets things done!! Thank you for another great experience with Pattinsons !!

Kim · 28 July 2026

★★★★★ 5/5

Trustpilot

Great experience

recently purchased a property through [Estate Agency Name], and I couldn’t be happier with the experience. I had the pleasure of working with Marian, who was absolutely amazing throughout the entire process. Her professionalism, kindness, and dedication were evident from the start. Marian was incredibly helpful, guiding me through each step with patience and expertise. She made what could have been a stressful experience smooth and enjoyable. I highly recommend [Estate Agency Name] and especially Marian for anyone looking to buy a property. Thank you, Marian, for your outstanding service!

Dennis · 25 October 2024

★★★★★ 5/5

Trustpilot

Very easy process

Very easy process, kept me informed and updated along the way, answered all my questions and got everything sorted so I could move in on the day I wanted

B · 31 July 2026

★★★★★ 1/5

Trustpilot

Got a few companies out to value our…

Got a few companies out to value our house , Decided to go with someone else and because it had not sold in a couple of weeks , the kept on ringing me to say I’ve noticed your house has not sold could we assist you which I said no …Still kept on ringing after To the point I had to block there number,And now the are ringing me off a mobile number hassling me!!

Pezza · 14 January 2023

★★★★★ 1/5

Trustpilot

Patterson’s jarrow lacks good customer…

Patterson’s jarrow lacks good customer service, are untrustworthy and never deal with a situation- just hand you over to someone else who also has no idea how to cope under pressure. They took a holding fee from myself for a property and with some issues (with a CCJ that was in my partners name… with investaigtion it was not his abs evidence sent to them) we lost the property. We were told if we found out the CCJ information and could provide evidence that it was not my partners then the holding fee would stand. Since then, the house has been given to another tenant and a holding fee was taken off them. There has been the most shocking communication from pattinsons with regards to the property. I’m aware that the landlord has no idea what has been going on as the wife of the landlord has fed this back to the neighbour of the properly who has contacted me to tell me this. Really terrible service from all who were involved- which was at least four colleagues. I will never use these services again and will be telling everyone I know never to use them. Terrible business.

Philly · 31 March 2022

★★★★★ 5/5

Trustpilot

Louise from hartlepool team was…

Estate agent negociator Louise from hartlepool team was extremely professional while helping me to get the spurn walk property, even though i couldn't bid higher i felt she was supporting me throughout the bidding process, she was trying to help the buyer as well as the seller to get a fair price for both sides.

Badr · 19 December 2025

★★★★★ 1/5

Trustpilot

Went to view property at field head…

Went to view property at field head Longhorsley Put an offer in waited 3 days no reply I then had to phone Lisa at KP in morpeth sorry we haven't heard from the vendor then two days later I had to ring again and was told if we put an offer in of 310k the vendor would except that another 3 days went past no call back I rang Lisa at KP morpeth again and was told they can't get in touch with the vendor I then found out that night the vendor had contacted Lisa at KP morpeth to apparently tell them to put the property to auction still no contact of Lisa At KP morpeth and so my wife rang another week later and spoke to Lisa at KP morpeth and was told they have a cash offer in for the auction and we still have not been told our offer has been declined she acted as if she didn't give a toss well lisa at KP morpeth and Keith Patterson and directors thanks for wasting 4 weeks of our time I would never deal with Keith Pattersons estate agent ever again as they are unprofessional and don't give a toss I hope people read this and don't deal with them as they are a shower of poopCHEERS

Neil · 21 January 2022

★★★★★ 5/5

Trustpilot

Excellent service throughout the sale…

Excellent service throughout the sale of our property. Highly recommend. Kelly went above and beyond her role.

Glenda · 4 September 2025

★★★★★ 5/5

Trustpilot

Sale of townhouse in Seahouses

Having worked with Kelly and her team in the past, I was aware of how proactive they are in reaching a sale. They were extremely helpful and supportive throughout the process and worked in close contact with myself and the purchaser, to ensure the conveyancing ran as smooth as possible. As the seller, I discussed with Kelly and Darren an alteration in the asking price, in order to get that offer. We all agreed on the price and the best way forwards, which before long did bring the property to being under offer. It is a difficult market at the moment, but Kelly really does know her stuff extremely well and the whole team works very hard on both sides to secure the sale. Would definitely use again in the future.

Julie · 28 June 2024

★★★★★ 5/5

Trustpilot

DAN'S THE MAN!!!

DAN'S THE MAN!!!We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute pleasure to deal with. Dan did a great job of marketing the property, with very clear communication throughout (even outside of business hours) so we got a huge amount of interest we were made an offers for 4 days after it went live! Sue, Kimberley and various others from other branches have all been fantastic to deal with. The team in the Houghton branch were friendly and efficient when dealing with every aspect, our home is now SSTC as having not done this before we were made to feel reassured and they are continuing to guided us through the whole process. Would definitely recommend. Thank you Dan and everyone at Pattinsons team!

Ryan · 9 May 2024

★★★★★ 5/5

Trustpilot

Amazing Service!

Nicola has been amazing through the whole selling process. So helpful and went out of her way multiple times for us to help the process run smoothly. We had a very stressful chain and Nicola did everything she could to put our minds at ease. She definitely went above and beyond for us. Stephen was also brilliant helping us out with various things and again going above and beyond for us.Overall pattinson were brilliant and we're more help to us even on the sale of our house than our estate agent and solicitor and we weren't even selling through them!

Helen · 5 May 2024

★★★★★ 1/5

Trustpilot

Avoid them at any cost!

Avoid them at any cost!! They mislead you with their twisted auction contract and their "well trained" agents so you definitely end up with costs even with no sale.All I can say is: Honesty is not their thing.Do not use their service if you care about quality, honesty, and clear agreements/communication!

Éva · 1 March 2024

★★★★★ 1/5

Trustpilot

Still can't view a property in…

Still can't view a property in Birkenhead-Hinderton Road. Been trying for weeks and still can't view it.

Christopher · 21 August 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. The girl who dealt with our house sale was called Jessica Dickson from the Ashington branch. She was so helpful & professional from start to finish. I would definitely recommend Pattisons & Jessica. 100% satisfied customer.

Carl · 13 October 2024

★★★★★ 5/5

Trustpilot

We sold our late mum's house at auction…

We sold our late mum's house at auction through Pattinson's. Darren Porter impressed us from the outset and provided us with professional guidance.

Sue · 10 July 2026

★★★★★ 5/5

Trustpilot

Thank you Dan!

We had an excellent experience with Pattinsons, Houghton branch. Dan was very personable, professional and an absolute joy to deal with. Dan did a great job of marketing our property, so much so that we were made an offer less than a day after it went live! Sue and her team in the Houghton branch were friendly and efficient when dealing with any of our questions and as having not done this before we were made to feel reassured and they guided us through the whole process. Would definitely recommend. Thank you Dan and team!

Carl · 18 April 2024

★★★★★ 5/5

Trustpilot

Very impressed …

Very impressed with both the efficiency and professional way our sale was deskt with. Regular updates and sound advice. Would certainly recommend

Zie · 15 July 2026