Trusted Agent profile · Northfield
★★★★★
2,304 reviews across 3 platforms
1 Devon Way, Northfield, B31 2TS
A P Morgan's office in Northfield, at 1 Devon Way, is rated 4.9 out of 5 across 2,304 reviews on three platforms, including 173 Google reviews rated 4.6.
173
Reviews on Google
This office
84
Reviews on Facebook
This office
2,047
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. A P Morgan Birmingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northfield.
Every review we hold for the Northfield office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat experience with Corinne today
Great experience with Corinne today. She was very friendly and personable. Defiantly made the house more appealing to us without over selling.
Hello Natalie, thank you for leaving us a review. We are pleased to hear that you had a great experience with Corinne!
5/5
TrustpilotWouldn’t hesitate to highly recommend A…
Wouldn’t hesitate to highly recommend A P Morgan. The time from marketing to an agreed letting with ideal tenants was extremely impressive. Abdul from the Redditch office & Abby from the Stourbridge Office were excellent, providing first rate service, regular updates & a nothing was too much trouble approach. They listened, pooled between offices & delivered seamlessly. Thank you Abdul & Abby.
4/5
TrustpilotElysia was great!
Elysia was brilliant. Always kept us in the loop and really helped us through the process of buying our house. We had a delay due to an old lease issue but Elysia was constantly checking in with the vendors and us and keeping us updated! Everyone we spoke to in the office was really friendly and helped as much as they could. Only thing we could say slightly negative was that the agents showing us round the house didn’t have much information on the property, but they were able to get it for us when asked.
5/5
TrustpilotExcellent service from A P Morgan
The whole experience of buying and selling ourproperties has been excellent.All the staff at A P Morgan have been very professional and would recommend them to everyone.Britt has been a star, she has been there for us every step of the way, nothing is too much trouble. Thankyou so much.
Thank you for the excellent review . We'll let Britt know what a great job she did for you and and how happy you are with the service she provided for you - I agree, she really is a star!
5/5
TrustpilotCorinne is very professional and…
Corinne is very professional and friendly. I received thorough guidance on each property I have viewed and was provided a nice brochure containing all info about the property.
Hello, thank you for taking the time to leave us this wonderful review. It's great to hear that Corinne offered professional and friendly service. We wish you the best of luck in your property search!
5/5
TrustpilotMark was great at viewing and answered…
Mark was great at viewing and answered all my questions
Hey Jennie, Thanks for the great review!
5/5
Trustpilotap morgan all the way
what more can we say such brilliant people and help you every step of the way there is not enough stars on here to give Daniel Henley and the rest of the team at ap morgan would recommend this estate agent if you want your house sold and not some big online company who just takes your money so thank you Dan & everyone at ap morgan.
5/5
TrustpilotExcellent service
Our experience from start to finish was fantastic, all thanks to Jessica Poulton. Jess was professional and approachable the whole way through our process and we couldn’t be happier with our new home. Jess answered every call and email almost immediately and kept us updated the whole way through. Her communication was impeccable. Excellent customer service.
5/5
Trustpilotviewings with Mark
We have had the pleasure of attending two house viewings with Mark, during which he demonstrated the utmost professionalism and an impressive depth of knowledge about the housing market. Any questions we had were promptly and thoroughly addressed, and on the rare occasion he did not have an immediate answer, he took the initiative to follow up with accurate information. It has been a privilege to have Mark assist us on both occasions.
5/5
TrustpilotTop Marks for Morgans
We spent a long time trying to move house and A P Morgan of Longbridge were more than patient and helpful to them and we would highly recommend them
Hi Colin, thank you for taking the time to leave great feedback. It's wonderful to hear that our Longbridge team were so patient and helpful. Wish you the best of luck!
5/5
TrustpilotMark was fantastic!
Mark was fantastic!He was very kind, professional and honest which is always appreciated! He also asked some very good questions and made the viewing feel very personalised. :)
Hi Emma, thank you for your feedback. It's great to hear that Mark was kind, professional, and honest during your viewing! We wish you the best of luck in your property search.
5/5
TrustpilotProperty Professionals
The lady who showed me around the property was polite and well informed about the place. He knowledge and competence was very professional and positive. I highly recommend this company.
5/5
TrustpilotHouse viewing with Mark
Mark is helpful and very informative on the listed property. Enjoyed viewing house with him. xx
Thank you
2/5
TrustpilotDisappointing experience
We recently viewed a property in Bromsgrove with A P Morgan, the customer service we received was good, the agent that showed us round was polite and professional. We then submitted an offer of asking price, at which point we were advised that it would basically then go into a bidding match with others who had submitted an offer. Whilst I know this isn't a method specific to this estate agents, it is not a fair process as it comes down to whoever is willing to overpay for a property by a potentially stupid amount. We felt that it should have been encouraged by the estate agents for the sellers to review the proceedability of the buyers who offered and the time at which the offers were submitted to ensure a fair system. We then received a phone call to say our offer (first offer submitted on the property) had been rejected. That was it, no explanation of anything. On top of that, the person who called had below par telephone etiquette and sounded as though they wanted to be doing anything but taking our call. First time viewing with this estate agents and not overly impressed, to say the least.
4/5
TrustpilotFirst House Viewing
Good viewing, thanks Mark.Only reservation was it was only 15 mins and although we'd seen most of the house we needed to, afterwards I'd wished we'd gone out to see the garden, although we didn't ask at the time either.
5/5
TrustpilotHamish was very professional
Hamish was very professional, knowledgable about the property and friendly.
Hey Dawn, thank you for the great review!
5/5
TrustpilotAlways kept us in the loop. Great service!
Dan showed us around the house at our first viewing and he was so easygoing and laid back - just the approach we had wanted. Britt has been absolutely brilliant throughout the sales progression side of things. She always called when she said she would, and even if there wasn’t much of an update to offer she would still touch base with us to reassure us that everything was going smoothly.
5/5
TrustpilotIlene Strydom went above and beyond for…
Ilene Strydom went above and beyond for us at Premier Property Lawyers. Both myself, the clients and the chain have been impressed with how that she has held us all together and we couldn't have done this without her. Ilene not only has impeccable manners but is someone that you can also have a chat with and build a great rapport.Thank you again so much for your support and I really hope that this gets recognised! Jodie West @ PPL
5/5
TrustpilotProperty viewing
The agent was there early for our viewing. She was very polite and knowledgeable on the property we viewed, answered all our questions and didn't rush us out the door so we were able to take our time with the viewing. We are impressed with this company based on our first impressions of them.
Hi Amy, thanks for the great review, we are happy that your viewing went well and that we were able to answer all of your questions. All the team at AP Morgan wish you the best.
5/5
TrustpilotBuying first house
Me and my partner had Ilene for our first viewing and she couldn't have made us feel more at ease. As first time buyers we were quite nervous but any questions were answered promptly and kept us included in the process. Very happy and can't wait to be in our home now, and happy with how APMorgan, especially Ilene have helped us through the process.
5/5
TrustpilotMark was really informative and gave us…
Mark was really informative and gave us the time to look around the property at our own pace. At no time did we feel rushed.
Hello David, We are very happy to see Mark has created such a genuine positive experience for you and would like to take the time to thank you for your review. We wish you all the best on all of your future endeavour.
5/5
TrustpilotA very good viewing
A very good viewing. Corinne was very knowledgeable and was able to answer all the questions. She was extremely pleasant and it was a pleasure meeting her.
Hello, thank you for taking the time to leave us great feedback. It's wonderful to hear that Corinne gave you a good viewing experience. Best of luck!
5/5
TrustpilotMark from AP
Mark was brilliant, super insightful and was able to answer all of our questions. He really made searching for a new home a pleasant experience.
Hi Max, we would like to thank you for your review, we are so happy that Mark was able to accommodate you appropriately.
5/5
TrustpilotHamish / A P Morgan
Hamish was knowledgable, positive and helpful throughout our viewing. We would strongly recommend.
Hi there Will, We would like to start off by saying a huge thank you ! Your review is so lovely and kind we really appreciate it. AP Morgan is extremely pleased to hear that Ilene has been of such great help and displayed brilliant levels of customer service! We hope to speak again Will, thanks again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. A P Morgan Birmingham hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northfield.
