Every review we hold for the Northampton office, from every platform, shown as written. First names only.
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5/5
GoogleExcellent service from this branch. Joanne has been very helpful and persistent with getting in touch with all parties involved to move things quicker. Excellent service and will not hesitate to use them again.
Ketan Β· 30 July 2022
Agent replied Β· 30 July 2023
Ketan, thank you for taking the time to review our services and recommend Joanne and Your Move Hobin Roberts.
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5/5
GoogleKingsley has been very professional and so communicative. Made my move into 58 Moore easy and smooth. So happy with the whole student department team. Itβs really pays to be with your Moveπ β¦
Onyema Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you Charles for taking the time to review our services. Kingsley and the team are absolutely thrilled to receive your comments!
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5/5
GoogleYour Move Estate Agents Hobin Roberts Northampton is a great estate agent. I need to make a special mention of Floyd and Regina for their exceptional customer service. I was wowed by their service.
Tayo Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks Tayo for your recent five star review and positive feedback. We will pass on your kind words to Floyd and Regina.
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5/5
GoogleThank you Iulia for the visit . Everything went perfect . I am looking forward for the new carpet
Cristian Β· 13 November 2023
Agent replied Β· 20 November 2023
Cristian, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Iulia.
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5/5
GooglePete and his team at Your Move have completely removed the stress from letting my property out. I know it is safe in their hands. Would recommend. π β¦
Helen Β· 31 January 2023
Agent replied Β· 30 July 2023
Thank you Helen for your five star review. Pete and the team here at Your Move Hobin Roberts appreciate your kind words and any future recommendations.
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5/5
GoogleFantastic team, super helpful! Special thanks to Karen for being super speedy and getting things done right.
Highly recommend this branch, friendly, supportive, helpful and thoroughly professional. A+
Jon Β· 2 March 2023
Agent replied Β· 27 August 2023
Jon, thanks for your recent five star review and positive feedback. We will pass on your kind words to Karen and the Property Management team.
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5/5
GoogleGeorgia was very friendly and helpful throughout the process and answered all of my questions. I donβt think she could have made it any easier for me
Jake Β· 1 April 2023
Agent replied Β· 30 July 2023
Jake, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Georgia in our Student Lettings and HMO department. It really is appreciated.
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5/5
GoogleMany thanks to Miranda, Gareth and Karen for making my move to Northampton easy despite the short notice. You showed professionalism in your dealings and communicated effectively. I am happy to recommend you to anyone looking for excellent agents.PositiveResponsiveness, Professionalism
Abdulmumeen Β· 26 August 2021
Agent replied
Thank you Abdul for taking the time to review our service and share your experience. Miranda, Gareth and Karen appreciate your comments and any future recommendations.
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5/5
GoogleExcellent team, efficient, responsive, and highly professional. A special thanks to Iulia, Siobhan and Nadya
Farisa Β· 26 February 2024
Agent replied Β· 6 February 2024
Farisa, thanks so much for taking the time to leave us a five- star review and highlighting the service you received from Nadya and Siobhan. It really is appreciated.
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5/5
GoogleI chose to have my apartment fully managed as I am often out of the country and unable to deal with issues that sometimes arise. Recently there was a major leak in the bathroom of the apartment which required a full remodelling of the bathroom. This was very ably handled by Thomas Lack and Tom Kruger who arranged for quotes, building work, dealt with insurers and kept me informed along the way. This took a lot of stress out of the situation. Many thanks.
Peter Β· 3 October 2022
Agent replied Β· 30 July 2023
Thank you, Peter for taking the time to review our services and share your experience. Your feedback is very much appreciated and we have passed on your kind words to Thomas and Tom in our Property Management department.
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5/5
GooglePeter Strachan was exceptional when providing detail and assisting with property searches, would highly recommend
Danni Β· 27 January 2024
Agent replied
Thank you so much Danni for your review, we really value your opinion and are delighted to learn you received an excellent service and your expectations were met. Will pass on your kind comments to Peter and the team.
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5/5
GoogleVery satisfied with the team at Your Move. Joanne went above and beyond and handled the process excellently. I was consistently well informed and was taken care of every step of the way.
Alisha Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you Alisha for your recent five star review. We really value your opinion and are delighted to learn you received an excellent service from Joanne and the team in our Bridge Street office.
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5/5
GoogleYour Move provided a very thorough service from day one. My sales administrator Joanne was very efficient and responded to any queries quickly and competently. I Would definitely recommend selling with Your move!
Marc Β· 30 July 2022
Agent replied Β· 30 July 2023
Thank you Marc for your recent five star review. Joanne and the team here at Your Move Hobin Roberts appreciate your kind words and any future recommendations.
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5/5
GoogleMuhtasin is Very friendly and very helpful!. Always getting things solved promptly and always keeping us up to date!
Andrew Β· 21 October 2023
Agent replied Β· 20 November 2023
Thank you Andrew, for your five star review. We really value your opinion and are delighted to learn you received excellent service and that your expectations were met. We will pass on your kind words to Muhtasin.
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5/5
GoogleSiobhan and the team are wonderful people. We are satisfied with the way we were attended to.
Stanley Β· 8 December 2023
Agent replied Β· 6 February 2024
Stanley, Thanks for your recent five star review and positive feedback. We will pass on your kind words to Siobhan in our property management department.
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5/5
GoogleThank you Joanne for handling all the queries connected to buying my property so promptly and efficiently you are a great asset to Your Move estate agents !
Richard Β· 31 January 2023
Agent replied Β· 30 July 2023
Richard, thanks for taking the time to share your experience. It is great to see that Your Move Hobin Roberts, has delivered 5-star service! We will pass on your kind words to Joanne. Enjoy your new home!
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1/5
GoogleCurrently renting a property from them I get an absolutely terrible service, it takes them months to complete any work on major issues, like securing the property or stopping a leak on the toilet. They really do not care for their tenants.
Update 25/04 - they have been in contact and are now fixing the issues promptly
Update 16/08 - biggest crooks I have ever had the misfourtune to deal with. I'm always having to chase them and they never call you back. They have been holding on to my deposit now for 2 months, I have requested evidence for their extortionate charges and to date not received any invoices or real evidence. Worst company to rent from be warned they will do anything to steal your money.
Ash Β· 3 September 2022
Agent replied Β· 30 July 2023
Thank you for taking the time to leave a review and provide feedback. I understand that you have been contacted by our Property Management team and once again apologise for the service you experienced.
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5/5
GoogleAmazing, friendly service with brilliant communication. Iβd like to thank Sandra Prawda in Particular as well genuinely recommending this company.
C Β· 21 September 2023
Agent replied Β· 20 November 2023
Thanks Charles for your recent five star review and positive feedback. We will pass on your kind words to Sandra and the team.
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5/5
GoogleA very efficient experience, Jatin was especially helpful on my property search and securing a flat. Thank you!
Hari Β· 27 April 2025
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5/5
GoogleMuhtasin was very friendly and proffesional, the visit was quick and efficient which was really appreciated! Definitely recommend!
Sydney Β· 6 November 2023
Agent replied Β· 20 November 2023
Sydney, Thank you for taking the time to review our services and recommend Muhtasin and Your Move Hobin Roberts.
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5/5
GoogleThank you so much for your help with the missing keys situation. Thank you Kim & The Team, it's been a really good experience!
Anna Β· 31 May 2023
Agent replied Β· 30 July 2023
Anna, thanks for your recent five star review and positive feedback. We will pass on your kind words to Kim and the property management team.
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1/5
GoogleBEWARE choosing Your Move Hobin Roberts estate agents in Northampton. I hope this review will alert future customers.
It is shocking that this behaviour came from director level staff as it shows poor judgement, weak leadership and bad ethics.
I was called at home even though my solicitor was dealing with my sale and threatened not once, but twice, by Ian Hobin with debt collectors. His threats had no bearing on the legalities or my solicitors advice to me. His threat was made to cover a fee discrepancy caused by a mistake at his company in their contract with me.
I checked before writing this and Ian Hobin as his surname suggests is one of the directors at Your Move Hobin Roberts. Happily as heavily pregnant, with a toddler running about and unpacking my whole household at the time both his calls went unanswered so I have never had to speak to this unpleasant sounding man.
I signed the Your Move Hobin Roberts contract which quoted their fee but when my solicitor received their invoice it was for substantially more. My solicitor looked into it and company told us it was their mistake. I told my solicitor and Sam Throw the agent who called me at home to say it was his mistake that I was not able to easily afford to pay for their mistake. I asked my solicitor to check the legal situation. In the meantime Your Move Hobin Roberts informed my solicitor that the correct fee had been quoted on the Memo of Sale document. This was easily checked and was not the case as no fee is mentioned on the memo of sale.
Other than this there were other details - Selling my property I had picked a low, very fair price to gain a quick sale but made it clear to their agent, Sam Throw that I could not accept lower than this asking price as else I could not make my home move add up. When I received an offer I was under pressure from the Your Move Hobin Roberts office to accept it by reducing my price. I had to stand firm without their support.
The Your Move Hobin Roberts sales fee was not the lowest I received.
I had to double check my contract with Your Move Hobin Roberts with Sam Throw before signing it as of all the estate agent companies I dealt with in 2017 this company are the only ones to fill in the multiple agent fees on the client contract that you sign for single agent representation.
Your Move Hobin Roberts were also the only agent I dealt with who verbally quotes fees without the VAT.
Also I was told by Sam Throw that I was holding up the exchange date which I was told I had given them. Neither of these things were true and the buyer was in fact making more enquiries to my solicitor at the time.
From these points I felt the companies behaviour did not reflect that I was their client and not the buyers.
(Natasha Palczuk in the resolutions department was very good to deal with. I donβt know how she survives in this terrible professional context but Iβd like to give her credit.)
I hope this helps other people. I would NEVER use this company again or recommend it. Zero stars.
Helen Β· 31 July 2018
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4/5
GoogleThe team are timely and reliable especially Siobhan was very helpful in coordination and responses making sure the processes goes smoothly
Thanks
Teresa Β· 16 July 2023
Agent replied Β· 30 July 2023
Teresa, thanks so much for taking the time to leave us a review and highlighting the service you received from Siobhan in our Property Management Department. It really is appreciated.
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5/5
GoogleJust want to say a massive thank you to Georgia ! Sheβs been amazing and patient with me while in the process, canβt wait to move in to my new place .
Abbie Β· 30 July 2022
Agent replied Β· 30 July 2023
Thanks for your recent five-star review, Abbie, and the positive feedback. We will pass on your kind words to Georgia.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.