Trusted Agent profile · Northampton
★★★★★
70 reviews across 2 platforms
74 Kingsley Park Terrace, Kingsley, Northampton, NN2 7HH
William H Brown's office in Northampton, at 74 Kingsley Park Terrace, is rated 4.4 out of 5 across 70 reviews on two platforms, including 69 Google reviews rated 4.5.
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
5/5
GoogleI can not praise Sam, Eliza and the team enough for such a smooth sale. Kept me informed every step of the way and all completed quickly from Open Day to completion. Well done to you all and thank you.
Hi Sue, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleMy partner has recently had the experience of dealing with Leah - One of the mortgage people based in the office. She has been an absolute delight throughout the whole process. Extremely knowledgable and we really felt like we were being …
Thank you for taking the time to leave us this great 5* review and recommendation Amelia. Kind regards, Lucy, Customer Relations.
5/5
GoogleI cannot fault Sam and his team. We had some difficulties with our house sale and Sam always showed up smart, professional and on time, he was always helpful and very pleasant. I absolutely cannot fault their service.
Hi Sheila, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleThe most professional and efficient Estate Agents you will find….. they are So on the ball it’s unbelievable! Regular communication and updates. If you are not sure how the whole process of selling your house works, then they guide you through the process… including helping you complete the paperwork They all work as one, as a Team to ensure thorough and friendly customer. They also remember everything about the details of your sale… Amazing! With a high standard of service and premium professional photography you can’t find a better Estate Agent. They are worth every penny.
Hi Susan, Thank you for leaving a five star review. It has been a pleasure assisting you so far and we are excited to assist you with your property transaction going forwards. Many Thanks
5/5
GoogleI cannot fault Sam and his team. We had some difficulties with our house sale and Sam always showed up smart, professional and on time, he was always helpful and very pleasant. I absolutely cannot fault their service.
Hi Sheila, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleIn short, the service was exceptional. Sam, Eliza and the rest of the team were fantastic, always keeping you up to speed with what was going on and all sides engaged. Thank you so much for selling my property! If you are looking for an agent who can deliver what they promised, these are the guys. I wish I had you on the purchasing side right now as I could do with your collective energy in the chain! Thanks again! MattPositiveResponsiveness, Quality, Professionalism
Hi Matt, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
1/5
YellPlease avoid for your own sanity.
Whilst all staff were pleasant, I believe there is something fundamentally wrong with their sales processRather than a rant, i would like to provide data for my rating. . Property listed - 16 Feb. 36 Viewings, two prices reductions later, four offers, which after due diligence all withdrew off their own accord. I have now removed them as agents and would share a warning to all other potential 'victims' that despite not being able to sell houses, they are very quick to tie you up in legal contracts to make it very difficult to move on. As the market is slow moving, they are desperately hanging in will be strongly 'encouraging' anyone that enters their funnel to use all linked services. Which can be off putting if you have your own providers.
5/5
GoogleThe sale of my late mother's house was dealt with efficiently and professionally. Add to that the sparkling performance of Marina who was friendly, always available and contributed to a hassle free experience. Would have given 6 out of 5 if it was possible.
Hi Allocator 3844, thank you for sharing your positive experience with us. We're delighted to hear that Marina provided you with friendly and professional service during the sale of your late mother's house. We truly appreciate your kind words and are glad we could make the process hassle-free for you.
5/5
GoogleI have nothing but praise for the team - Sam. Steve, Eliza , Kelly and Jackie - who put our property on the market on the 7 October 2020 and the sale and completion was all done on the 15 December 2020. The customer service from start to finish was exemplary from the whole team. I would recommend these lovely group of people to anybody to see your property sold. Thanks again KeithPositiveQuality
Hi Keith, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleWe are very pleased with the services and support extended to us by William H Brown, our agent Molly was very supportive. Very grateful to the almighty for guiding us to a very supportive agency.
4/5
GoogleI hope that who buys the cottage for sale in Guilsborough restores it back to its past authenticity. Structurally some good decisions from current owner but in need of improved and tasteful interior design and furniture choice by next owner.
Mon Evaluation thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleVery smooth and efficient process. We were always kept up to date with progress. Thank you to Eliza and SamPositiveProfessionalism
Hi Judy, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleUsed W H Brown to rent out our properties over the summer. Absolutely brilliant service, guidance and professionalism from Laura and Louise from the Northanpton branch, they made it very easy, did all the vetting and background checks, kept us informed throughout Thank you
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAfter a sale falling through and a handful of potential buyers, Lawrence, Sam and George saved the day with the sale of my property! Providing good communication and a trustworthy opinion on potential buyers I was able to not only sell but also get full asking price for my property. Great and professional service! Enjoy the beers boys!PositiveResponsiveness, Professionalism
Hi Ryan, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
4/5
GoogleSold my house in town. Overall a good experience, some issues with communications until Marina took over and then it was smooth sailing with good communications and advice !
Thank you for your feedback and kind comments! Best wishes, Scott @ Customer Care
1/5
GoogleLettings team very poor, left us in unhabitable environments after trying to contact everyday for help for a month. Do not use this estate agent, they dont care about your health and safety. A lot of pass the blame and no results
Hi Ria, I am really sorry to hear that you are having difficulties with our lettings team. Unfortunately, the lettings team are not located in this office but I will ask our team in the Northampton office to contact you to discuss your concerns. Kind Regards
5/5
GoogleEfficient and Professional. Was Assisted by Ben who made the Process Smooth and Without complications Would Recommend
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Chris. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from start to finish,kept us well informed of what was happening. Very professional and friendly we would recommend them.
Jayne Calf thank you for taking the time to leave us your fantastic 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe purchased through the Kingsley Park Avenue branch and they were good, we were kept informed the whole way and have no complaints
Hi Anne-Marie, Thank you for leaving a five star review. It has been a pleasure helping you find the right property to purchase and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleEliza Patel from William H Brown Estate Agents provided excellent service on a complex and drawn out probate sale. I have no hesitation in recommending her and William H Brown as excellent, professional and proactive estate agents.PositiveResponsiveness, Quality, Professionalism, Value
Hi Andrew, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleGreat experience with these guys, despite a number of challenges in getting the house sold they have always worked hard and not given up. Always kept me updated and been happy to discuss optionsPositiveResponsiveness, Quality, Professionalism, Value
Hi Matt, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
5/5
GoogleSteve hide and his team,are truly professional,they go the extra mile,and provide a service,that is way above,what you get from your average estate agent.Seriously, cannot recommend them highly enough.PositiveResponsiveness, Quality, Professionalism
Hi Daniel, Thank you for leaving a five star review. It has been a pleasure helping you find the right buyer for your property and please do let us know if you require our assistance in the future. Take Care.
1/5
GoogleDuring the process of arranging my Mortgage the adviser twice almost scuppered my chances of completing avoid using sequence Mortgages they are always making errors that delay the process
Hello, thank you for leaving a Google review as we appreciate all feedback. We would love to find out more about the reasons our service provided to you deserved a 1-star review. If you would like to email us on socialmedia@williamhbrown.co.uk we will be with more details, we will be able to investigate this further.
5/5
GoogleGreat service from Lawrence, offering help and advice as first time buyers and very professional and knowledgeable with our house viewing.PositiveResponsiveness, Quality, Professionalism
Hi Tom, Thank you for leaving a five star review. It has been a pleasure helping you with your property search and please do let us know if you require our assistance in the future. Take Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Northampton office has 70 reviews across two platforms: 69 on Google, 1 on Yell.
William H Brown Northampton is rated 4.4 out of 5 across all 70 reviews, and 4.5 out of 5 on Google from 69 reviews.
William H Brown Northampton, 74 Kingsley Park Terrace, Kingsley, Northampton, NN2 7HH.
