5/5
GoogleAmazing team of people very professional and super helpful. Special shoutout to Sami spoke with him heβs incredible!
Trusted Agent profile Β· Northampton
Whites Estate Agents Northampton reviews
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193 reviews across 1 platform
339 Wellingborough Road, Northampton, NN1 4ER
Whites Estate Agents's office in Northampton, at 339 Wellingborough Road, is rated 4.3 out of 5 across 193 reviews on 1 platform, including 193 Google reviews rated 4.3.
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Reviews
Every review we hold for the Northampton office, from every platform, shown as written. First names only.
Google4/5
GoogleWhites helped greatly in the recent sale of my property. Adrian and Will were always responsive, supportive and efficient throughout the process.
5/5
GoogleWhere do I start, the agents have been nothing but helpful, we were in a bind in December where we only had two weeks to move out of our old property, due to the landlord selling the house. We contacted Whites and within two days had a house view put in place, they made the rent contract process so easy and even went as far as assisting us by allowing us to bring out move in date forward, each minor repair that was required before us moving in, was either completed by our move in date or immediately sorted out on a date that was convenient to us. We couldnβt have asked for a more friendly & helpful agency. :)
5/5
GoogleWe rented a property from Whites for 8 years, and during that time they have been professional, approachable and proactive. Despite our landlord living abroad, any issues we had were dealt with as quickly as they could be. We've just moved out, and as stressful as that whole process is, Whites have been respectful and provided us with excellent communication and advice throughout. We even came away with 100% of our deposit and in 20+ years of renting...thats a new experience for us! We wouldn't hesitate to use them again if the opportunity arose.
5/5
GoogleWhen I phoned I spoke to Sami who was great at communicating with me about the properties I was looking for.
5/5
GoogleFantastic service, friendly and accommodating estate agents, we rented a house with these and can honestly say they are so welcoming and helpful would definitely recommend, only left as we finally brought our own home
5/5
GoogleStill renting in a property of Whites since 4 years , So far no concerns. If anything raised up , they will deal it immediately. We are also not a troublemakers π. β¦
5/5
GoogleTop service! Whites made the whole process of moving in a breeze. Special shout out to Alex. Super responsive to our questions and overall great guy to work with!PositiveQuality
5/5
GoogleWould recommend for sure, Adrian and the team have been extremely helpful. Nothing seems to much hassle for them and wouldn't hesitate using them or recommending them to friends or family. Thank you Whites Estate Agents! Regards, Julia & Michelle
5/5
GoogleI'm highly recommending Whites! My last experience with this agency is brilliant, super helpful stuff, pleasure to deal with them :) We rent last time soo beautiful house, wasn't easy because we had some problems with references company, but with help from Mr. Alex - everything finally went ok! (Thank you x100 Alex). Also if is about bills - we found everything already registered in new place, we needed only to pack our things, unpack in new place and enjoy new home. Whites 10/10 !PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad a problem in which we were unable to use the bathroom, Whites were really helpful and proactive to get the problem solved and avoid a future occurrence, can't praise them and especially Annette, highly enough
5/5
GoogleExcellent very co operative letting agent. Alex has been absolutely brilliant, very smooth dealing with all issues. Will definitely recommend to everyone.
1/5
GoogleProbably the worst estate agents, firstly The property was not as described in the listing. The condition of the property was significantly worse than advertised
1/5
GoogleNew students be aware this agent will not work for you but the landlord only! Whites started out being great at the time we were looking for a student property. However Covid presented a different need and they were sadly lacking in their approach to their paying customers and displayed no empathy whatsoever in whst might be happening to those customers. Whites sadly have not learned about consumer bahviour: how an organisation behaves in a time of crisis - a time of crisis for ALL not just themselves and greedy landlords - is very telling. We will NOT be recommending them.NegativeProfessionalism
1/5
GoogleNew students be aware this agent will not work for you but the landlord only! Whites started out being great at the time we were looking for a student property. However Covid presented a different need and they were sadly lacking in their approach to their paying customers and displayed no empathy whatsoever in whst might be happening to those customers. Whites sadly have not learned about consumer bahviour: how an organisation behaves in a time of crisis - a time of crisis for ALL not just themselves and greedy landlords - is very telling. We will NOT be recommending them.NegativeProfessionalism
5/5
GoogleI have rented my flat from Whites for around 6 years now and have always found them very friendly and helpful if I have any problems. They always contact the Landlord quickly to get any repairs carried out and keep me up to date with the progress. Recently when my heating was not working they provided me with some heaters while it was being repaired which really helpful. I would definitely recommend them to anyone looking to rent a property as they provide a very professional service.
5/5
GoogleThe team at Whites are very efficient and are always professional with our dealings with them. Annette is one of the team, but everyone there is really nice. No hesitation in their recommendation.
5/5
GoogleI had a phone conversation with Adib and am extremely pleased with his assistance in booking viewings for student housing. His help during the viewings was invaluable, and his knowledge and professionalism were impressive.
5/5
GoogleI appreciate and recognise all your support, during my lengthy stay in your property.You showed sincerity and expertise in all your dealings concerning your property.Thank you so much Whites Lettings.You are top notch. .
1/5
GoogleHorrible experience, not trustworthy. After 15 to 20 mins of waiting out side the property ,We had called in to view a property and decided to take it then and there. But the lady who showed the property asked us to go to the office and make payment. I had to rush to their office, but somehow managed to reach there. To my surprise it gone by then. I didnt know at that time, that they had already decided to give it to someone else (the person who saw the property after me). So when i reached their office they informed us that its already gone. It was a trickery. If they didnt want me to take the property, they could have at least told me straight and plain. Honesty and Trust are the most fundamental aspect of being an estate agent. Unfortunately they dont have both and I wont recommend them. Very bad people.
1/5
GoogleGave whites 1 star for turning up on time to the viewing. Really liked property was told by agent from whites that they would let us know later that day (Friday) or tomorrow but didn't hear from them so Monday I emailed and got no reply so Tuesday morning I phoned was told that Ben who deals with this property would call back. No call back. Phoned again Wednesday afternoon told that Ben would call back but nothing. I gave up. So would not go through whites again. It's bad business not to keep customers informed. I'm gutted I did not get property so still looking
1/5
GooglePoor communication from part time estate agent , was renting out my house on behalf or new buyer so weβre not really happy to push them when needed . A spot experience a
5/5
GoogleExcellent service for both sales and rental. Staff are professional and attentive who inform, communicate all the way through the process of sales and rentals. I have both bought and currently have properties let through Whites - could not be happier with the service provided. Finally an agent who lives up to the expectations of what they are supposed to deliver in terms of all round service. Would highly recommend for rentals, sales and landlords. Have used other agents and they do not compare to Whites & all the staff. They can never do enough from advice, resolving issues and using their contacts to keep your life as easy as possible.
5/5
GoogleExcellent service at our property. Any maintenance issues were dealt with promptly and thoroughly. We always had a point of contact at Whites office and we're notified before anyone entered our property. Most importantly we received our deposit back in full, no deductions were made for wear and tear or minor issues (this has not been my experience with previous letting agencies!) Overall we found Whites to be very reasonable and would highly recommended them as a letting agency. The best agency I've used so far.
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Tell us what you need and we'll put you in touch. Whites Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Northampton.
