Whites Estate Agents Northampton reviews

★★★★★ 1/5

Google

Unfortunately for me I saw an interesting house rented via this agency. It’s start with a viewing on Saturday made by someone called Alex which hadn’t no clue about where the parking space is and for all our questions his answer was:” this is what it is” then we’ve been to the agency thinking that we may get some clarifications, there we’ve meet Steven which was really understanding according to the way he treated us. Monday instead everything been changed in the way Steven talk to me. Let me be clear, I said that this property is what I am looking for, only if possible to ask landlord to remove the cooking hub as we may have one and if there are any fees for changing the letters from prepaid based one to the monthly one who will going to pay for as I didn’t knew that it may not be any fees at all. So Monday when I called Steven was trying to get in touch with landlord in the morning, as he said 40 minutes after they opened” and few minutes after someone suddenly appear after they say the property on Saturday(which is not true as I’ve been around the property until 5:30pm on Saturday and nobody was there) and they signed the paper work and at the end the landlord accept them, because????? Because this agency staff don’t accept people to ask questions, this is why. BE AWARE AND STAY AWAY IF YOU CARE ABOUT YOUR MONEY

George · 23 June 2019

★★★★★ 5/5

Google

Whites have been my Partners letting agent for 5 years now. Recently he went into the office wanting to move from the flat he was renting through whites. He could not have been treated any better. An appointment was made for a viewing of a property that took his eye. He loved the property and went back to the office and the paperwork was ready to be singed . Everything went so smoothly. His old property was inspected two week before vacating. Advice in this visit can be given to help you achieve full deposit back. Pete could not believe that one day after the end of tenancy his deposit was in his bank as cleared funds. So efficient. Had a couple of minor teething issues in new property and within two hrs of calling a plumber was at his house and fixed the problem. A special thanks to Alex Pete's agent. Also to the whole team who are very professional friendly and efficient. They made Pete's move run smoothly and with very little stress. Pete looks forward to his continued business with Whites lettings.

Tracey · 23 June 2019

★★★★★ 5/5

Google

I had the absolute pleasure of dealing with Whites Estate Agents, Northampton. Their customer service is excellent. Nothing is too much trouble for them. I would highly recmmend them. Alex was kind, courteous, professional, and so helpful. It was a pleasure to receive 5 star service from all staff at Whites Estate Agents, and I would choose Whites Estate Agents to buy, sell,or rent a property.

S.Pyne · 22 June 2022

★★★★★ 5/5

Google

Whites Estate Agents and Whites Residential Lettings, Northampton, should be your number one choice. Their sales team have undoubted local and industry knowledge. A landlord, tenant or vendor must demand the security of an ARLA, NAEA and professional agent like Whites. There is no proficiency or indemnity requirement for letting agents and the lettings industry does not demand professional qualifications. It still remains partly unfettered by legislation or regulation so making the right choice is vital. Whites are up to date with the constant and ever-changing tenancy and landlord laws ensuring you as a landlord are fully compliant and as a tenant you feel safe too. Whites coordinate maintenance in a truly efficient way. Problems are dealt with actively giving confidence to both landlord and tenant. Whites really do 'do' everything! The hands on approach and the willingness to go above and beyond for vendors, purchasers, landlords and tenants is truly refreshing. Transparency with fees, professionalism and the warm honest service Whites provide on both sales and lettings does make them stand out in an industry lacking consistency.

Daniel · 23 June 2017

★★★★★ 5/5

Google

I had a fantastic experience with Whites Estate Agents in Northampton. From the very beginning, the team was professional, efficient, and incredibly friendly. Alex, in particular, was extremely helpful throughout the entire process, but the rest of the team were just as supportive. They made renting a house smooth and stress-free, handling every step with care and attention to detail. I highly recommend Whites Estate Agents to anyone looking for a reliable and professional service in Northampton!

Di · 12 October 2024

★★★★★ 5/5

Google

Very good phone etiquette and professional staff, would really recommend to everyone. Have lived in their student houses for 2 years and could not have asked for a better company to stay with, very happy with them and big thanks to Emma and Ben for their help.

Isaam · 12 October 2023

★★★★★ 5/5

Google

Amazing student landlords. Whites have been the perfect landlords throughout our 2 year tenancy in student accommodation, and have ensured we have had no problems. Any issues have been resolved quickly and professionally. Big shout out to Steve and Emma who looked after us! As students Whites have been amazing in ensuring we get the most out of our deposit at the end of our tenancy. Couldn't recommend Whites enough!

Lauren · 22 June 2020

★★★★★ 5/5

Google

Have used Whites now for 6 years for 2 of my properties. Highley recommend very professional and friendly service from Ade and his team

Steve · 1 October 2024

★★★★★ 5/5

Google

I have been renting with Whites for almost 7 years and highly recommend them. They are friendly, professional and brilliant to deal with. All their staff are so helpful and knowledgeable. Any issues or concerns are dealt with promptly and with minimum fuss. I’m really going to miss the team and their excellent customer service!

Lucy · 4 May 2025

★★★★★ 5/5

Google

We have used Whites for over 8 years for managing our property rental and have had an excellent service from all the team. Everything was professionally managed and they really gave excellent advice as and when needed. They also found a buyer for our property at the right time and everything was handled without any fuss. Big thank you to all at Whites.

Rob · 23 June 2018

★★★★★ 5/5

Google

It has been my first time renting out my house and i wouldn't use any other company!! Whites have made this a seamless, stress free experience for me and Alex in particular has been fantastic putting up with my endless questions. Also Adrian, he knows his stuff and guided me through the process. Thank you. Overall a fantastic service at Whites, thank you!

Lauren · 12 October 2024

★★★★★ 5/5

Google

Adrian and his team have provided fantastic advice & support whilst their recommended contractors carry out work to my property to meet the HMO standards. Nothing appears too much trouble! Tenants were found within the first week it was marketed whilst the property was still a building site. I highly recommend Whites to other landlords who want an efficient stress-free service.

Mark · 23 June 2019

★★★★★ 5/5

Google

Just had a really smooth house move thanks to Whites. They were very professional and responsive and made sure that the property was in a great condition for when we moved in. Alex was really helpful in making sure our needs were met. Would highly recommend!PositiveProfessionalism

Brittany · 25 August 2022

★★★★★ 5/5

Google

Had a viewing with this company and they were amazing with finding properties that matched what I needed, one of the staff Sami was so friendly and really made the process less stressful

Honey · 12 October 2023

★★★★★ 5/5

Google

Whites have been really helpful on my journey to find a home. Special thanks to Sami who has been professional throughout and has dealt with all my queries. Would recommend to everyone.

Megan · 12 October 2023

★★★★★ 5/5

Google

Great estate agency! Alex was very helpful through the process of application.

Harry · 12 October 2024

★★★★★ 5/5

Google

5 stars all the way with these guys. All the staff have been great. Everything went smoothly during my tenancy and at the end of my tenancy too. Genuine people.

Julie · 12 October 2023

★★★★★ 5/5

Google

Thank you to Alex and Annette who have always been really responsive. Including my cooker breaking down on 22nd December and it being fixed on 24th! Thank you to you all. Amazing and one of the best agencies I have been through in 9 years of renting in Northampton

Roisin · 22 June 2021

★★★★★ 5/5

Google

Whites had been managing my property for almost 6 years before I recently took the decision to sell. As I was not local to Northampton it has always been reassuring to know that I had a professional agent looking after my tenants. Considering how challenging the market has been lately I was impressed with how quickly the sales team were able to find a buyer; from marketing to completion in under 4 months! Highly recommended.

PAUL · 12 October 2023

★★★★★ 5/5

Google

Lived in one of their properties for a year. Always a pleasure to deal with. Good estate agents

J · 16 December 2025

★★★★★ 5/5

Google

Amazing student landlords !!! Dealt with any issues so quickly and professionally throughout our two years with them. An extra thank you to Steve and Emma who have looked after us. We also received nearly all of our deposit back at the end of our tenancy. Could not recommend enough.

Bec · 22 June 2020

★★★★★ 5/5

Google

The property we took on rent from Whites Agent was provided with very good service including out of hours support as well. Also, we got prompt support whenever required for anything. Got full deposit back for small wear and tear. I would definitely refer them for any kind of lettings required.

Darpan · 23 June 2018

★★★★★ 5/5

Google

I rented a property from Whites for over 2 years between 2019 and 2021 near Northampton Town Centre. They were very responsive with any issues, having people come out and see us on the same day for boiler problems for example. Always quick to respond to emails or any queries. I usually dealt with an agent named Alex who dealt with all queries from moving in until moving out in a prompt and professional manner. A great agency who returned our full deposit promptly upon moving out without issue. Thanks Whites.PositiveResponsiveness, Quality, Professionalism

Jonno · 25 August 2022

★★★★★ 5/5

Google

I have been renting a property from Whites Estate agents for the past 18 months and i could not recommend the team and company enough. Through out the whole process they have been helpful, attentive and very professional and always dealt with me as if i was a client , not just the tenant which can be rare with other agencies. Alex has looked after me from the start and also found my new property and has been so helpful and supportive making the move so much easier than it could have been ! Thank you Whites Estate Agents , Alex and all the team - you have been fantastic !PositiveResponsiveness, Quality, Professionalism, Value

Kate · 25 August 2022