Every review we hold for the Northampton office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotHORRIBLE EXPERIENCE!!! Eric Area Manager…
After the many reviews online of Regus and Spaces charging people 3 months rent upfront, plus, other small deposits, myself included in this, be warned!
Chris · 22 September 2026
Agent replied · 22 September 2026
Hi Chris,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I would love to help you but I haven’t been able to identify your account. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)?
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 1/5
TrustpilotI have been a client at the Regus CFC…
I have been a client at the Regus CFC My Way center in Casablanca since January, and unfortunately the level of service has been consistently unacceptable. However, the situation has now reached a point where it is seriously impacting my business activity.
Mathieu · 21 May 2026
Agent replied · 23 May 2026
Hi Mathieu,
I’m very sorry to hear of your disappointment. Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I have immediately asked the Manager of your centre to look into this as a priority and provide me with more information. A member of our team will get back to you as soon as we have the details. Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again. Thanks again for your comments, which help us improve.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
TrustpilotThe staff member is always very helpful
The staff member is always very helpful. She went out of her way to make sure I had everything I needed.
Peter · 6 October 2026
Agent replied · 10 October 2026
Hi Peter, thank you so much for your wonderful review! We're delighted to hear our team member went above and beyond to ensure you had everything you needed. We truly appreciate your kind recognition!
★★★★★ 5/5
GoogleI had issues with the internet this morning and I had popped down to the reception to resolve this matter, ed at Regus northampton. Swiftly resolved the connection issues, and allowed me to continue with my work promptly
Vxnommm · 10 June 2026
Agent replied · 10 October 2026
Hi Vxnommm Vxnommm, we are pleased you had a positive experience with us and thank you for taking the time to leave us a 5-star review score. We're happy to hear you had a great experience with Ed. We hope to see you again soon!
★★★★★ 4/5
TrustpilotWell located office space with friendly staff and great rates.
Once I got through to a human on the end of a phone, it was effortless. The online booking system is not clear at all. The room was clean, with excellent wifi and there was a kitchette as well. Reasonable rates.
Saskia · 18 May 2026
Agent replied · 23 May 2026
Hi Saskia, thank you for your thoughtful review. We’re delighted to hear you enjoyed the clean workspace, excellent Wi-Fi, friendly team, and great value, though we’re sorry the online booking system was not as clear as it should be. If you experience any account or booking issues in future, please raise a ticket through the Help section of your online account so our team can assist you directly.
★★★★★ 1/5
TrustpilotI have been making payments every…
I have been making payments every month, they didn’t clear my ledger and keep telling me that I have an unpaid balance and tell me about a contract that I never signed, I tried to figure it out with them they didn’t give me the time and when I call the manager she never answer or replied to my phone calls
HANIS · 20 November 2025
Agent replied · 22 November 2025
Hi, I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologise if we did not provide the level of service that you expect and deserve from Regus.
I would love to help you but I haven’t been able to identify your account. Could you please email me at lorraine.brule@regus.com with your company name and account reference (as displayed on your invoice)?
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
TrustpilotExcellent service at Regus Newbury
We have been working with the team at Newbury Regus for over twenty years, and needless to say we have found the service to be professional, prompt and efficient. The team are friendly and quick to respond to requests.
Jo · 22 May 2026
Agent replied · 23 May 2026
Hi Jo, thank you so much for your thoughtful review. We’re truly delighted to hear the Newbury team has consistently provided professional, prompt, and friendly service over the past twenty years. Your continued support means a lot to us, and we look forward to continuing to support you for many more years to come!
★★★★★ 5/5
TrustpilotGreat Response Times and Easy to work…
Great Response Times and Easy to work with. From the very first call to moving into the office and working, everything has been great! The staff are wonderful, helpful and quick to reply. The prices are reasonable as well.
Sarah · 21 May 2026
Agent replied · 23 May 2026
Hi Sarah, thank you so much for your thoughtful review. We’re delighted to hear everything from your first call through to moving into the office has been such a positive experience, and that the team has been helpful and responsive throughout. We truly appreciate your kind feedback and look forward to continuing to support you!
★★★★★ 4/5
TrustpilotNice facilities / Welcoming staff
Nice facilities, welcoming personnel, and the treating of our visitors/guests nicely during when we use a conference room
Rod · 8 October 2026
Agent replied · 10 October 2026
Hi Rod, thank you so much for your kind review! We're delighted to hear you appreciate our facilities and welcoming team. It's especially wonderful to know your visitors and guests are well looked after when you use our conference rooms. We truly appreciate your feedback!
★★★★★ 1/5
TrustpilotBusiness Closed, but Regus Keeps Charging
I would strongly caution small business owners to read the fine print before signing up for a Regus virtual office.
C · 15 September 2026
Agent replied · 22 September 2026
Hi,
We’re sorry you had this experience and would love to help.
Since you have posted anonymously, please email me at lorraine.brule@regus.com with your company name and/or account reference so we can quickly assist.
Best,
Lorraine Brule
Global Customer Service at Regus
★★★★★ 5/5
TrustpilotThe service and the atmosphere at this…
The service and the atmosphere at this location is wonderful! 6760 Corperate Dr, Colorado Springs, CO
R · 10 October 2026
Agent replied · 13 October 2026
Hi, thank you so much for your wonderful review! We're delighted to hear you enjoy the service and welcoming atmosphere at our Colorado Springs location. We truly appreciate your kind feedback!
★★★★★ 5/5
TrustpilotThe whole team is doing a fantastic…
The whole team is doing a fantastic job. I have not any doubt about the team’s professionalism and commitment.
Peiwei · 21 September 2026
Agent replied · 22 September 2026
Hi Peiwei, thank you so much for your wonderful review! We're delighted to hear you appreciate the professionalism and commitment of our team. Your kind recognition means a lot to us, and we truly appreciate your feedback!
★★★★★ 5/5
TrustpilotThe openness and clarity to options…
The openness and clarity to options avaiable.
The work spaces was also better then I expected
Syede · 9 October 2026
Agent replied · 13 October 2026
Hi Syede, thank you so much for your wonderful review! We're delighted to hear you appreciated the clear information about the available options and that our workspace exceeded your expectations. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotThe location in Munster, IN is absolutely beautiful
The location in Munster, IN is absolutely beautiful, and the added bonus is that Lisa created a wonderful experience!!!
Michelle · 14 September 2026
Agent replied · 22 September 2026
Hi Michelle, thank you so much for your wonderful review! We're delighted to hear you enjoyed our beautiful Munster location. It's especially great to know Lisa made your experience even more memorable. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotFriendly and helpful receptionist
Friendly and helpful receptionist, nice workspace, great place to work when away from home.
Brian · 15 October 2026
Agent replied · 16 October 2026
Hi Brian, thank you so much for your kind review! We're delighted to hear you enjoyed our workspace and received such friendly and helpful support from our receptionist. It's wonderful to know we provide a convenient place for you to work when you're away from home!
★★★★★ 5/5
GoogleWe have been based in this centre since 2019 and i have to say that we have been very impressed from day one with the level of service we have received from the centre team and Regus in general. The location is great with quick access to the town centre , M1 and to Wellingborough via either the A428 or A43. Parking used to occasionally be an issue but with the advent of bay signs and an increase in the number of available parking bays this is now a thing of the past. The new Air Con is great and has made a massive change to the office environment.
Martin · 10 October 2021
Agent replied · 22 October 2024
Thank you for your kind comments Martin!
★★★★★ 5/5
TrustpilotNawod theekshana gave me and my team a…
Nawod theekshana gave me and my team a friendly and welcoming experience. Great service
Sarah · 9 October 2026
Agent replied · 13 October 2026
Hi Sarah, thank you so much for your wonderful review! We're delighted to hear Nawod Theekshana made you and your team feel so welcome and provided such excellent service. We truly appreciate your kind words and will be sure to share them with Nawod!
★★★★★ 5/5
TrustpilotThe staff are very friendly and helpful…
The staff are very friendly and helpful and made the experience very pleasant.
Samantha · 14 October 2026
Agent replied · 16 October 2026
Hi Samantha, thank you so much for your wonderful review! We're delighted to hear our friendly and helpful team made your experience so pleasant. We truly appreciate your kind words!
★★★★★ 5/5
TrustpilotThe front desk is always helpful
The front desk is always helpful. Omar and Tim make a great team
Lawrence · 13 October 2026
Agent replied · 16 October 2026
Hi Lawrence, thank you so much for your kind review! We're delighted to hear Omar and Tim make such a great team and consistently provide helpful front desk support. We truly appreciate your feedback and will be sure to share your kind words with them!
★★★★★ 5/5
TrustpilotStaff are excellent
Staff are excellent. The facility is clean and set up nicely for meetings.
Troy · 8 October 2026
Agent replied · 10 October 2026
Hi Troy, thank you so much for your kind review! We're delighted to hear you appreciate our excellent team and clean, well-prepared meeting facilities. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotRegus staff is attentive and…
Regus staff is attentive and professional. Offices are clean and well lit.
Bill · 7 October 2026
Agent replied · 10 October 2026
Hi Bill, thank you so much for your wonderful review! We're delighted to hear you appreciate our attentive, professional team and clean, well-lit offices. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotFantastic place to do meetings.
Fantastic place to do meetings.
Very professional and helpful staff.
Zahid · 11 October 2026
Agent replied · 13 October 2026
Hi Zahid, thank you so much for your wonderful review! We're delighted to hear you find our workspace ideal for meetings and appreciate the professional and helpful support from our team. We truly appreciate your feedback!
★★★★★ 5/5
TrustpilotAmazing office space and service from…
Amazing office space and service from Margie and Debbie!
Heather · 14 October 2026
Agent replied · 16 October 2026
Hi Heather, thank you so much for your wonderful review! We're delighted to hear you enjoy our office space and the excellent service provided by Margie and Debbie. We'll be sure to share your kind words with them!
★★★★★ 4/5
GoogleBeen here since August, David and his team are absolutely great and easy to deal with, the only drawback is the lack of parking space as although spaces are rented out you nearly always tend to find people parking in your spot (which is not really the team's fault, nevertheless David and Wayne are constantly trying to solve this matter.
Overall a great place to work from, friendly and clean.
Major refurbishment taking place including individually controlled hot & Cold AC in all offices as well as new toilets. wont be moving anywhere else for the foreseen future .
Nader · 10 October 2020
Agent replied · 22 October 2024
Thank you for taking the time to leave a review! We really appreciate your feedback and we'll pass it to the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.