RE/MAX Property Hub NN1 Northampton reviews

★★★★★ 1/5

Google

Our experience in Regus was extremely poor. During the winter months, there was no heating, making it uncomfortable and unworkable at times. The air conditioning was also broken and never repaired, even after repeated complaints. Cleanliness was another major issue, the smell as you walk in. To make matters worse, customer service was consistently unhelpful, and the reception staff were often unpleasant and dismissive. It felt like tenants' concerns were simply ignored. Overall, I would not recommend this office space to anyone looking for a comfortable or professionally managed environment.

Agnieszka · 17 August 2025

★★★★★ 5/5

Trustpilot

I’ve had a really positive experience…

I’ve had a really positive experience using the Regus facility at Victoria Square. The centre itself is clean, professional, and in a great location. What truly makes it stand out, though, is the exceptional service from the team. April, the manager, ensures everything runs seamlessly and professionally, and Bailey the centre staff is always welcoming, helpful, and attentive to any needs. Their friendly and proactive approach makes working here a real pleasure. Highly recommended!

Insight1 · 6 October 2026

★★★★★ 5/5

Trustpilot

A Wonderful Place to Work

We’ve had such a great experience with our new office space! The building is always clean, welcoming, and well maintained. The ladies at the front desk are incredibly helpful, friendly, and always pleasant to work with. Everyone we’ve interacted with has been kind, professional, and makes it a really enjoyable place to come to work each day. We’re very happy to be here and truly appreciate the wonderful atmosphere and service!

Vito · 18 September 2026

★★★★★ 5/5

Trustpilot

Peterborough Regus is run with…

Peterborough Regus is run with professionalism and the staff are always there to help Fluer and Hannah are an excellent team each knowing at all times what the other is doing incase one ia busy doing other things

Robin · 19 May 2026

★★★★★ 5/5

Trustpilot

Offices where and when you need them!

Regus offices are perfect for a small firm. I travel a lot and rent day offices all over the country. There is always an office nearby, even in odd places. The amenities and quality of the spaces are always very consistent, and the staff are universally helpful and friendly. I can rent conference rooms for client gatherings, even with catering taken care of, anywhere I need. I can meet with my remote staff wherever they are if needed, with smaller offices. For 8 years Regus has been a fantastic partner that allows me to have reliable office space where and when I need it. Can't say enough about them!

Vanessa · 20 February 2026

★★★★★ 1/5

Trustpilot

disaster

My experience with Regus has been a disaster. I submitted a termination request early and even agreed to pay three months to exit, yet I was still charged after asking to stop pre-authorized payments. Customer service simply repeated contract terms without offering any reasonable solution.

Slink · 19 February 2026

★★★★★ 5/5

Trustpilot

Regus Guoco Tower is the best!

The staff and tenants are so polite and friendly! And the view is amazing overlooking the southern waterfront! Floor to ceiling windows that generously let natural light in! Thank you Regus Guoco Tower!

Gds · 21 May 2026

★★★★★ 5/5

Trustpilot

Walking into Regus felt like stepping…

Walking into Regus felt like stepping into the next level of business and success. From the professional atmosphere to the clean, modern setup, everything about this space gives motivation, focus, and confidence. The environment is peaceful, productive, and welcoming-exactly what you need when you’re building, creating, and making things happen, Customer service is amazing, the building was well - maintained, and the overall experience exceeded expectations. It’s rare to find a place that makes you feel both comfortable and inspired at the same time, but Regus did exactly that . If you’re looking for a workspace that matches ambition, professionalism and excellence, this is definitely the place. Highly recommended to entrepreneurs, business owners, and anyone serious about growth. Five stars all the way !!!!!!!

Customer · 21 May 2026

★★★★★ 1/5

Trustpilot

Awful management in Regus - Borehamwood Maxwell Road

I’m very disappointed with the management of UK Regus - Borehamwood Maxwell Road. The communal microwave has been broken since early April and as of 20 May it still hasn’t been replaced, forcing dozens of tenants to eat cold lunches for weeks. Even worse, the hot water boiler has been out of service for around six months and they’ve done nothing other than leave a single kettle in the pantry, so everyone has to boil water themselves for 5 minutes each time.

Lilianna · 21 May 2026

★★★★★ 1/5

Trustpilot

No Transparency/Poor Service

Since I have leased with Regus there has been one issue after another. 1 non disclosure of how "fees" work. 2. Construction going on under my office that was planned but not disclosed. 3. Renewal "renovation costs" at 5.75 US per sq ft. This was understood to be for any repairs or refinishing of things in the office. This would amount to almost 2,000 US dollars which is what leas 2 offices for. It was later disclosed that restoration fees went to "keeping" up the center. What does the LEASE pay for then? 4. I had chosen to renew and a partial credit was to be applied to my lease. Followed all center staff instructions to get that credit applied and then paid the lease less the credit. They took the FULL amount for the lease anyway! I concur with the other reviews here about the lack of transparency and poor response when it comes to priority situations such as mine. I will not be renewing again with Regus and suggest that if you decided to lease with them, hire a lawyer and review the fine print!!!

Bret · 20 May 2026

★★★★★ 5/5

Trustpilot

Here is a very nice workplace

Here is a very nice workplace. Thank you

JUN · 9 October 2026

★★★★★ 1/5

Google

Regus Northampton has proven to be an extremely disappointing choice for office space, particularly due to poor management. The manager lacks essential managerial skills, and despite raising two significant security concerns over the past three months, none have been adequately addressed. and our office number in Northampton is 114, Here are the specific issues: Key Security Concerns: Office Access Left Unsecured Over Holiday Periods During a recent bank holiday weekend, our office space was left unlocked and accessible from Friday until the following Tuesday morning when I returned. This breach left our business vulnerable, especially given the sensitive nature of our work. Missing Item Disrupting Business Operations On another occasion, a vital item went missing, halting our operations until the receptionist, Kate, lent us a charger so we could power our business phone. This incident highlighted the lack of adequate security and directly impacted our business continuity. I informed the front desk team that we would not continue with the office space under these conditions. They advised that I could end the contract upon receiving a renewal email, which has been the standard process during my time here. However, I never received a renewal or reminder email. Instead, the manager is now telling me that my contract auto-renewed and that I am required to comply, despite these ongoing issues and lack of communication. In her email, the manager claims that the security issues have been resolved, even suggesting it was acceptable that our item went missing. Regus Northampton has failed to address our concerns, and I would caution anyone considering office space here. A meeting was set up by one of the regus managers. He was very rude and didn't have information about my concerns, renewal, and in all he hung up on me???? Is this one of the duties of a manager?

Osarodion · 22 November 2024

★★★★★ 1/5

Trustpilot

Regus does not honor its discounts and marketing deals

Regus offered me a 500 USD credit voucher on successful completion of agreement. However, the Team at Karachi Dolmen Executive Tower categorically denied of knowledge of any such scheme. They further said they are not bound by the IWG marketing offers. The issue was raised several time but neither IWG Head Office nor Karachi office resolved the issue.

Javaid · 15 September 2026

★★★★★ 1/5

Trustpilot

Can someone at Regus reach out to Todd?

I booked an event room at Spaces Mission & 3rd in San Francisco (a Regus affiliate) for $643.50. The invoice came back at $1,110.04, with an extra time charge that nobody mentioned at booking, at the front desk, or during our event. We left the room clean. I dropped off lunch for the staff and wrote them a thank-you card. I did arrive early to set up food, but no one told me that would cost extra. The invoice was due the same day it was issued. I opened a dispute ticket right away (C-4194397-B2N2), and the center manager, Todd, never called me back. Within 6 days of the event, the invoice was sent to collections while my case was still open. Can someone at Regus reach out to Todd and honor the $643.50 we agreed to?

Shane · 12 October 2026

★★★★★ 1/5

Trustpilot

UPDATE

UPDATE: October 12, 2026 Unfortunately, my experience with HQ Regis has continued to deteriorate. After disputing a $440.29 office restoration fee and requesting the return of my $330 security retainer, HQ Regis applied my retainer toward the disputed charge, leaving an alleged outstanding balance of $110.29. The company subsequently offered to reverse the charge, clear the balance, and refund my full $330 retainer, but only if I removed my reviews concerning this matter. When I declined to remove my honest reviews in exchange for the return of my own money, the company reiterated that the charge and outstanding balance would remain and that my account could be referred to collections if unpaid. I have retained the written correspondence documenting these statements. Customers should be able to share honest feedback about their experiences without feeling pressured to remove it as a condition of a financial resolution. A refund and the removal of a review should not be tied together in this way. This experience has left me deeply disappointed in how HQ Regis has handled this matter. The issue is no longer just about the money; it is also about transparency, accountability, and how a company responds when a customer raises a legitimate concern. I stand by my review and my experience.

Qiana · 12 October 2026

★★★★★ 3/5

Trustpilot

Internet issues, friendly staff

Friendly reception to welcome me to the space and walked me to the office. Unable to connect to the internet - without time to triage, had to tether to phone (expensive and ineffiecient) Also disappointed that my office had no capability to be locked if I stepped away.

CP · 6 October 2026

★★★★★ 1/5

Trustpilot

Avoid Regus London Fleet Street

Over the last 7 years, we have seen the place and the service worsening considerably. Premises not properly cleaned, toilets are filthy, often broken, not timely repaired, pantries lack pretty much anything which is expected in a pantry, even essentials. The staff attitude is arrogant, inconsiderate and uncompromising.

Philippe · 5 October 2026

★★★★★ 3/5

Trustpilot

Hard times show

It’s all about the venues. The staff are generally very good, and there are only a few exceptions to that - but my recent dealings with Amsterdam (two offices), Richmond UK and others have been very good. But the venues are clearly seeing hard times. They had so many customers coming out of Covid who now either are leaving or who have decided to go back to the office, and it shows now they are struggling - coffee machines broken or missing, fewer desks, less furnishings, less clean toilets and carpets, staff expected to do more with less. Plus of course with the office space that is available now that companies cannot get their staff back to the office / want to cut costs, lots of upstart competitors have arrived on the scene, prepared to undercut rates and offer incentives to get a new client base. We as customers now have a very rich set of choices compared to a few years ago. So it’s tough out there.

RICHARD · 19 September 2026

★★★★★ 1/5

Trustpilot

Time and money wasted.

I booked a day meeting room at West Malling - arrived, paid £5 parking, waited about 10 minutes for someone to arrive at reception, only to be told that there was no internet (and zero mobile coverage). Nobody had thought to use a telephone to inform me as soon as they arrived. I was redirected to Maidstone, where I waited another 10 minutes on reception and another 20 minutes to get a wifi password that actually worked. A waste of time and money, and a flat refusal to engage in a conversation about a refund - if only for the parking. We have used Regus in London and Manchester - I will be advising our team to look for an alternative provider moving forwards.

Jo · 19 September 2026

★★★★★ 1/5

Trustpilot

I have been charged twice for same…

I have been charged twice for same office repairs despite having caused no damages. 1st time £380, second time £580. second charge 3 months after the contract ended. They keep old clients bank details on file and help themselves. I'm taking them to court.

Adrian · 8 October 2026

★★★★★ 1/5

Trustpilot

Very unprofessional leaked information

This was terrible. A secretary ran the front office, and her name was Lindsay. She collected confidential, personal information, drivers license registration, as part of the on boarding process Yet the same Lindsay rejected all of our mail, claiming she had no idea who we were.

Peaceful · 18 September 2026

★★★★★ 4/5

Trustpilot

Langley 201st and Maple Ridge

The locations we use - Maple Ridge and Langley at 86th - are both very clean and the staff is very helpful. The only issue I have is the booking page. I find that if you have to go back to adjust something, other things, like the time you selected, change also, so just look it over really carefully before you book.

Anita · 19 May 2026

★★★★★ 5/5

Trustpilot

Jacqueline at the Bel-Air location is…

Jacqueline at the Bel-Air location is really amazing. She has helped me through small hurdles and kept me positive on building my brand and business for this. I think thank you and I think you Regus. For sharing her with the community

Monique · 15 September 2026

★★★★★ 5/5

Trustpilot

I have been leasing office space with…

I have been leasing office space with Regus since 2016, and after 10 years, I can truly say that I have consistently had a great experience. The staff has always been friendly, polite, professional, and willing to accommodate my business needs.

Dr · 18 September 2026