Trusted Agent profile Β· Northampton Β· Northamptonshire

Jackson-Stops Northampton reviews

4.9

β˜…β˜…β˜…β˜…β˜… Excellent

60 reviews across 1 platform

20 Bridge Street, Northampton, Northamptonshire, NN1 1NR

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Jackson-Stops's office in Northampton, Northamptonshire, at 20 Bridge Street, is rated 4.9 out of 5 across 60 reviews on 1 platform, including 60 Google reviews rated 4.9. See how it compares with other estate agents in Northampton.

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4.9 / 5

60

Reviews on Google

This office

Reviews

Every review we hold for the Northampton office, from every platform, shown as written. First names only.

5/5

Google

It’s rare to find a firm of estate agents who consistently acted with professionalism and integrity, and that’s from a buyer’s perspective! I’d particularly like to mention Natalie, who was incredibly friendly and kept us updated every week throughout the process. Her updates were always insightful and helped us understand how things were progressing within the chain, giving us confidence and reassurance at what can otherwise be a stressful time. In fact, I genuinely looked forward to receiving her Friday afternoon calls! Nick also handled the negotiations with great professionalism and went above and beyond by supporting the resolution of a post-sale issue (unrelated to the agency). Many agents would have simply walked away once the sale was completed, but Nick continued to help and support (both parties) until the matter was amicably resolved. A truly professional and friendly team. I have no hesitation in recommending them.

Bobby Β· 22 August 2026

Agent replied Β· 22 October 2026

Thank you Bobby so much for such a wonderful review. It was a pleasure helping you throughout the purchase, Natalie and I really appreciate your kind words. We hope your daughter will be very happy in her new home and wish you all the very best for the future, I am sure you will be helping her with the decorating! Best wishes, Nick

5/5

Google

Top class service from Jackson-Stops in Northampton. From the moment we met Robert we knew they were the right agents for our property. The team of Robert, Stephanie, and Natalie were professional throughout. Communication with updates before and after appointments was reassuring and helpful. Highly recommended.

Clive Β· 22 April 2026

Agent replied Β· 22 October 2026

Thank you Clive for entrusting us in the sale, so pleased it reached a happy conclusion in the end. Best wishes to you all for the future and thank you for your kind words. Robert.

5/5

Google

After care makes all the diffrence, This is a rewrite of my earlier reveiw, and the reason for the change is the detail in the after care, while my firest reveiw was daming it was mostly due to a few things that had maybe not come over as well as they should but after a conversation with T, it was easy to see how things had become a little lost and T was not only understanding but also very good at exsplaining why things whrere done they way they was done. It was refreshing to have the conversation and also to know that points had been taken on, so for the after care and the genuine passion of T, I have changed my reveiw to a 5, I would also say that maybe I to was fast to give a low rating as its easy done, when looking back from day one T haqd herself given good service and taken time to know us and make sure that we was settled in a home that was good for us at the time, however now we have out grown it.

Ashley Β· 22 July 2026

Agent replied Β· 22 October 2026

Thank you Ashley for your understanding and we wish you well in the future, best wishes, Teresa

5/5

Google

The team at Jackson Stops Northampton were excellent throughout the process of buying our new home. Natalie was so helpful and kept us updated on progress which was amazing as our conveyancers were extremely hard to get hold of for any updates but Natalie went above and beyond by keeping us informed. Would like to thank Natalie, Robert and the team for their exceptional service.

Debra Β· 22 October 2025

Agent replied Β· 22 October 2026

Thank you for your super review and kind words. We all wish you the very best in your new home. Robert

5/5

Google

A huge thanks to Christine for helping us out! She was absolutely brilliant and helped push everything along so swiftly! Very grateful to her!

Saima Β· 22 August 2026

Agent replied Β· 22 October 2026

Thank you so much for the kind review, such a pleasure working with you for such a happy result, let me know when the house is finished, would love to see it! All the best, Christine

5/5

Google

We thoroughly recommend Jackson-Stops Northampton, from the initial discussions around the properties we liked (Great insights, knowledge of the area & general house buying & selling advice). Robert led the initial discussions around the property we wanted to purchase (ongoing, would check in from time to time) & as our sale progressed we were looked after by Natalie, who really managed the process, Natalie actually spoke to everyone in the chain & knew exactly what was going on, often before we did, and would have a 'solution' to a problem you weren't even aware of. Really proactive. This is the first time we have moved in over 20 years & we did look at multiple properties & communicated with a lot of different selling agents, Jackson Stops really stood out as the most straight forward to deal with, very supportive (house moving is somewhat stressful) & if we move again would be very happy to buy again through Jackson Stops.

Julian Β· 22 June 2026

Agent replied Β· 22 October 2026

Thank you Julian for this super review. I am thrilled you were happy with the experience of purchasing a property through Jackson- Stops. Yes, Natalie is a great asset to our team dealing with the time consuming task of sales progression. We all wish you the very best for the future in your lovely new home. Robert

5/5

Google

Christine kept us up to date at all times, the best house sale I have ever experienced all down to great communication.

Mark Β· 22 August 2026

Agent replied Β· 22 October 2026

Thank you Mark for the kind words, so pleased to have acted for you and best wishes for the future, Christine

5/5

Google

Thank you to everyone at Jackson-Stops for the smooth sale of our property. Nick and Nathalie were extremely helpful, calm and knowledgeable and Margaret did a great job showing potential purchasers around. Thank you all. πŸ™πŸ» …

Jayne Β· 22 April 2026

Agent replied Β· 22 October 2026

It was a pleasure helping you both on your sale, I hope you have settled in now but our thanks for the kind words and best wishes for the future, Nick

5/5

Google

My house was never going to be an easy sale, due to its size and quirky nature, but my decision to appoint Jackson-Stops as agents was spot on. From day one, the service and attention that they gave me was second to none. I felt that they held my hand the whole way and no questions or queries were ever too much. The whole Northampton team were amazing and my special thanks go to Nick Pattison and Natalie Kovacs for their care, kindness and efficiency. Thank you very much indeed! Jackie

Jackie Β· 22 May 2026

Agent replied Β· 22 October 2026

Jackie, it was a real pleasure working with you on the sale and so pleased you are free to do whatever you want now! All the best from us all, Nick

5/5

Google

A big thank you to the Jackson-Stops Northampton Team in processing and completing our property sale in Naseby. House sales are always stressful and we had a last minute hiccup that could have meant the sale collapsed, a special mention for Christine, whose experience, pragmatism and ultimate professionalism saved the day! A great team including Natalie and Dawn. Good communication throughout and a well managed process that delivered value for money.

Michele Β· 22 July 2026

Agent replied Β· 22 October 2026

Hi Michele, thank you so much for the review and kind words, so pleased it worked out in the end. best wishes, Christine

5/5

Google

I wouldn't hesitate to recommend Jackson Stops Northampton, they were friendly, professional and efficient. Everyone at Jackson Stops we dealt with whilst selling our house were fantastic, but in particular Nick, Margaret and Natalie were amazing. Natalie worked tirelessly chasing every person in our chain, resolving issues and ensuring completion happened as soon as possible.

Joanna Β· 22 October 2025

Agent replied Β· 22 October 2026

Thank you Jo for the kind words and it was a pleasure to help you and the family with the move. I am sure Rob has already started work on the new house! Best wishes, Nick

5/5

Google

Highly recommend Robert,Natalie and the team who took care of the sale of our parents home. They took into consideration it was emotional for us having lost both parents and nothing was too much trouble. Highly recommend

Lisa Β· 22 March 2026

Agent replied Β· 22 October 2026

Thank you so much for your kind words. The team and I are so pleased for you and thank you again for entrusting us with the sale of your family home. Best wishes, Robert.

5/5

Google

Absolutely wonderful people!! A pleasure to deal with, especially Theresa, Imogen and Pat

Natalie Β· 22 August 2026

Agent replied Β· 22 October 2026

Thank you Natalie for the kind review, really enjoyed helping you out, Imogen

5/5

Google

Fantastic service from Nick & his team - not forgetting the ever patient Margaret for our viewings & all the girls in the office - Superb service from start to finish & we were kept in the loop at every turn - they say moving house is stressful - these guys made it easier!

Simon Β· 24 September 2026

Agent replied Β· 22 October 2026

Thank you Simon for the kind words, hope you are happy in your new home and have great plans ahead, Nick

5/5

Google

Jackson Stops were the estates agents for the purchase of our new house. They were excellent every step of the way, particularly Natalie who always kept me updated on the progress throughout the chain and was so helpful during the whole process.

Christopher Β· 22 November 2025

Agent replied Β· 22 October 2026

So pleased you were patient along the way, we really hope you will enjoy your new home. Best wishes, Robert and Natalie

5/5

Google

From contact, arranging our viewings, questions, to liasing with Solicitors and other Estate Agents. Nothing was ever too much trouble. Highly recommend Christine, Natalie and Beccy. 🌟 …

Tina Β· 22 March 2026

Agent replied Β· 22 October 2026

A pleasure working with you and Vince thoughout the transaction and so pleased you are very happy and settled in your new home... Will pop by for a coffee when there, best wishes, Christine

5/5

Google

We recently completed on an old, listed farmhouse on the Bucks / Northants border. A number of difficult issues which the team at Jackson Stops dealt with openly and clearly. Throughout the process the team were good to deal with and so progress was always made. Ian, Natalie, Sara A and Becky played their part in getting it over the line which was great as the buyer.

Duncan Β· 22 April 2026

Agent replied Β· 22 October 2026

Thank you for your kind review and we were all pleased to play our part in overcoming the hurdles along the way. We wish you all the best with the renovation / modernisation and I am sure the family will have many enjoyable years in the farmhouse. Ian

5/5

Google

We sold our Victorian period village property with Jackson Stops this year completing the sale in 6 months despite 2 chain breakdowns. From initial valuations we immediately sensed JS were the right estate agent for us, supported by strong recommendations from people we trust. After instruction all processes were very professional and efficient with the house marketed within a few days with excellent details and photography. Viewings swiftly followed and feedback / offers likewise. We especially valued the different specialist roles with Stephanie handling viewings, her very personable approach much appreciated. And a very big thank you goes to Natalie - in her role as sales progressor she was endlessly tenacious and supportive, following up with all parties to keep everything on track with excellent communication. Thank you ladies for all your help with our big Norfolk move!

Niki Β· 22 November 2025

Agent replied Β· 22 October 2026

Thank you Niki for your kind words and will pass this onto our team. Hope you have a great time in Norfolk, we are all slightly jealous! Best wishes to you both, Nick

5/5

Google

A big thank you to Robert, Margaret, Natalie, Sara and Dawn for their help with a tricky sale. Good communication throughout the process helped - I would recommend to others.

Jake Β· 22 November 2025

Agent replied Β· 22 October 2026

Thank you for your kind words and so pleased we got it over the line for you. Best wishes, Rob

5/5

Google

We used Jackson-Stops to sell our home in July 2025 and couldn't have been happier when we completed in October. They were very professional throughout and constantly chased all parties (including us when needed!) to keep everything on track. They kept us fully up to date and appraised as to the current status and next actions which made the entire sale and move run through as smoothly as possible, We would definitely look to use them again.

Tony Β· 22 November 2025

Agent replied Β· 22 October 2026

Thank you for the lovely words Tony, it was a pleasure to work with you and all our best for the future. Robert

5/5

Google

Nick and Natalie were a pleasure to deal with and always extremely responsive and helpful.

Rachael Β· 22 March 2026

Agent replied Β· 22 October 2026

Thank you Rachael, would love to see the house when it’s finished! Good luck with everything, best wishes, Nick

5/5

Google

Great team in Northampton office. Fantastic brochure produced. They all worked hard for us and achieved the desired result. Thank you guy's for your assistance throughout. My apologies for not posting this sooner!!

Christopher Β· 22 September 2026

Agent replied Β· 22 October 2026

Thank you so much for your kind review. It was a pleasure to act for you and I am pleased we achieved the desired result for you. The team and I wish you the very best for the future. Robert.

5/5

Google

Jackson Stops came highly recommended and more than lived up to expectation. Highly professional and fantastic at maintaining communication. Our thanks go to Nick and the team.

Philip Β· 22 October 2025

Agent replied Β· 22 October 2026

Thank you Phil, it wasn't an easy one to get over the line! I really hope it works out for you all, best wishes for the future, Nick

5/5

Google

Amazing estate agents that go above and beyond! Robert, Stephanie and the wonderful Natalie are the most attentative individuals you could ever meet. If it wasn't for Natalie and her determination, tenacity and hardwork the completion would have been very different. If you are looking for an estate agent then look no further...........they are the best!

Sharon Β· 22 March 2026

Agent replied Β· 22 October 2026

Thank you so much for this super review. It was a pleasure assisting you you and all the team wish you the very best for the future. Robert

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