Trusted Agent profile · North Yorkshire
★★★★★
822 reviews across 2 platforms
7A Murray Street, Filey, North Yorkshire, YO14 9DA
Hunters's office in North Yorkshire, at 7A Murray Street, is rated 3.2 out of 5 across 822 reviews on two platforms, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the North Yorkshire office, from every platform, shown as written. First names only.
5/5
TrustpilotHunters Northenden branch
Hunters Northenden branch. Louis at Hunters could not have been more helpful. I was renting a retirement property for my father who was moving areas to be nearer us. Louis was very understanding of our needs and our urgency and we had everything sorted within 3 weeks. He was very efficient and answered emails very promptly. We couldn't have had a better experience.
5/5
GoogleI honestly don't think I could have managed without the team behind me at hunters filey... They have helped and advised with every hurdle faced. Not to mention how amazing the brochure was with the 360° tour. No waiting for days to get a response and every member knowing the back story so you don't have to repeat yourself over and over. I am truly grateful to all the ladies at the branch and cannot recommend them enough xPositiveResponsiveness, Quality, Professionalism, Value
Hi Charlotte, thank you for your kind review. It means so much to us as we work hard to communicate with each other and our clients.
5/5
GoogleFrom day one we knew we had made the right choice using Hunters Filey to sell our home. Nicole, Sam and the rest of the team showed genuine interest in not only selling our property but, in making sure we were kept happy, informed and updated at every stage of the process. We thought that their online presentation of our property was second to none with a detailed written description, intricate floorplan, fantastic video and superb quality photos. We would have no hesitation in recommending Hunters Filey to anyone looking to sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the review Martin, we are really pleased that you chose to sell your home with us.
5/5
TrustpilotI have been with M&M property since…
I have been with M&M property since 2015 , I have always been treated very kindly by Janet Tretton . She has always helped me sort out any problems that I had . Thank you Janet Silvana Cordani
1/5
TrustpilotHunters is a joke
I have had experience with Hunters in the past on multiple occasions. I am disappointed everytime from their lack of felixibility. For example if you're trying to rent and your annual income matches but does not excees what is expected by Hunters then they will abruptly cut you off. Also horrible customer service by the staff and do not know what they are doing. On a flat i called twice one staff member told me i had to satisfy an income of 29.000 pounds and another staff member told me i had to exceed 30.000 wich makes me doubt their honesty. I have had much better experiences with other agencies. Do not reccomend.
5/5
GoogleSo pleasant to do business with. Helpful , responsive to requests to view property. Unlike some in Filey ! Nothing to much trouble . Well done Hunters of Filey .
Thank you for your lovely review, Peter!
5/5
GoogleHunter’s Filey branch have done an excellent job of selling my bungalow under very difficult circumstances. Covid restrictions prevented me from being able to return to the U.K. so the whole process had to be online. I was kept informed every step of the way and I am so very grateful for all the amazing help and assistance the whole team gave me. I wouldn’t have been able to see the process through without you.PositiveResponsiveness, Quality, Professionalism, Value
Hi Jenny, thank you so much for your review, we are glad we were able to help you! Hope you are enjoying the sunshine
5/5
GoogleWe purchased a flat in Hunmanby in January, Lizzie was fantastic, showed us around at least 3 or 4 times as we were not local, nothing was too much trouble, would highly recommend.PositiveResponsiveness, Professionalism
Hello, thank you for your review. It really means a lot to us.
5/5
GoogleThanks to the Filey Team at Hunters for all your efforts in dealing with the sale. Good communication and guidance at all stages in the process. We are very pleased to have worked with you all; always a friendly welcome from the Team but also very knowledgeable and very very professional. Thank you.
Thank you for your kind review. From the team at Hunters Filey.
5/5
GoogleNicole and her Team were very friendly and professional from the off. They were always on hand to answer any questions that we had and the response to all of our questions were answered accurately and quickly. It was a pleasure dealing with them and would have no hesitation in recommending them to my friends and family and if the need ever arose would use them again for both the sale and purchase of our property.PositiveResponsiveness, Professionalism
Hi Brian, thanks so much for the review. We hope you've settled in well.
5/5
GoogleWe can't thank Hunters of Filey enough for all the assistance they gave us throughout our not so straightforward move, polite, professional and friendly, it certainly eased our stress. Thank you to the whole Filey team. 🏅 Cheers Steve & Sue …
Many thanks for your kind review, Steve & Sue. All the best from the team at Hunters.
5/5
GoogleExcellent service, very professional. Amy was very helpful in finding the right property.
Thank you for your kind review. From the team at Hunters Filey.
1/5
TrustpilotEnquired about a property
Enquired about a property. Travelled a round trip of 10 hours to view said property.
2/5
TrustpilotAn unfortunate attitude from Hunters
My boyfriend and I were purchasing a property through Hunters and they were pleasant enough. However, when we received the results of the independent survey two months down the line, it highlighted what we considered to be significant problems with the property, particularly the necessity of a whole new roof, and the replacement of brickwork.Naturally, we had not - and could not have - factored in the cost of these repairs, or the time it would take to carry them out, so we emailed our contact at Hunters in Sunderland, simply outlining the issues that the survey had presented, and attaching the report in full. The reply we received explained ‘The seller is not under any obligation to carry out any work or offer a reduction’. While true, this attitude seemed hostile to us, and rather unprofessional. We did not mention a negotiation of price, or the current owners carrying out the work themselves - although, to be frank, these did not seem unreasonable expectations.We had misgivings about how considerable an undertaking the repairs would be, both financially and physically, but were open to discussing options with Hunters/the sellers. However, we decided to withdraw from the sale, and Hunters’ attitude did play a big part in that. As a prospective buyer, you do not have a choice over which estate agent to deal with, but I would certainly be reticent about purchasing a property sold by Hunters in the future, and would strongly advise sellers to consider the overwhelmingly negative reviews on this page before engaging Hunters, as the wrong estate agent could scupper a sale, as in this case.
1/5
TrustpilotDishonest and unprofessional
We drove over 250 miles to view a house listed for let @ £900. We said we like it and were happy to proceed, after all similar properties down south cost £1000 a month….We were absolutely shocked when they got back to us, offering us the house for £1000 because they knew we could afford it… we were aghast! I have never ever encountered such skullduggery and dishonesty…. Of course we declined… how can one deal with such a dishonest estate agent as these!
5/5
GoogleCan’t recommend enough, great communication and proactive approach from start to finish. Would recommend and use again.
5/5
GoogleHunters managed my rental property for over 3yrs - I couldn't be happier with service they provided. They sent regular, very detailed reports with great photos and dealt with issues very quickly with reasonably priced local contractors. I recently sold the property to the tenants - Hunters were integral to the entire process and made it as pain-free as possible. I would highly recommend Hunters for both rental properties and properties for sale.PositiveResponsiveness, Quality, Professionalism, Value
Hi George, thank you for taking the time to write about your experiences with us. We really appreciate it and wish you all the best.
5/5
TrustpilotVery helpful and patient.
Very helpful, kind and considerate.We have just moved into our new home after lots of ups and downs which started with the Covid lockdown. Without going into detail we had a lot of problems with our respective buyers and sellers. Hunters at Pocklington were so supportive, patient and understanding and were with us at every step. I have no hesitation in recommending them.
2/5
GoogleUnfortunately Hunters can sell themselves better than your property. This was my experience in summer of 2022 property bungalow would sell itself due to location. I had to chase them up for feedback and to ascertain amount or lack of viewings. It didn't sell.
Hi Tricia, I'm sorry to hear about your experience from Summer 2022. Many factors can influence the saleability of any particular property, however, as Hunters Filey was under new ownership in Spring 2023 it is difficult to comment. As the leading estate agency in Filey, we would love the opportunity to discuss your experience to see what went wrong in your case and make things right. Please contact filey@hunters.com FAO Pete Croft. Kind regards, Hunters Filey
5/5
GoogleHaving just completed on the purchase of our property (the sale of which had been handled by Hunters), I can recommend their friendly, helpful and efficient team to other sellers/buyers. They had good knowledge of what they were selling and were able to step in and help push the process forward when required. Many thanks!!
Many thanks for your kind review, Susan. Best wishes from the team at Hunters Filey.
1/5
TrustpilotHunters Horncastle:
Hunters Horncastle:If you are looking for an EA who keeps you updated and informed then I would NOT use Hunters, if you want the privilege of paying for doing your own work then by all means use this EA, also if you want to feel as though the EA is acting on behalf of the buyer instead of the seller… this is the one for you!!! They say the right things to get the initial business and then offer bad advise and never any follow up or conversations about the state of the market during contract period, even when requested. Also emails and WA messages were ignored. Worst Estate Agent I’ve ever used. It seems that Katherine (who did the viewings) and Susan (admin) seem to hold them just above water and do all the donkey work. Just my honest opinion!! Would have given zero rating if possible
5/5
GoogleThe staff at hunters in Filey were approachable and professional whilst selling our house. They sold it within 10 days of it going on the market and assisted us with everything that needed to be done to make sure our sale went through correctly. I can’t recommend them enough if you wish to sell or buy a house. 5 star treat from 5 star staff. Thank you
2/5
TrustpilotI was buying a house through hunters
I was buying a house through hunters, wasn’t the best experience in the world. When it came to getting the keys from the bishop Auckland office, I was told to wait outside in the cold for 15 minutes, then presented with 1 key by itself, there was no congrats on your first home or any welcome gifts or anything, just here’s your key, see you later 👍🏼😂 got into the house, it wasn’t clean, the kitchen had been flooded which warped all the kitchen floor which I then had to pay to get it sorted. They should have done a check once the owners were out the house in order to make sure it was in a fit state and as seen on the viewings. I’ve since rented out houses around that area and stayed well clear of hunters, I would never use them again after the experience I had with them.
5/5
TrustpilotThroughout the sale of my house I found…
Throughout the sale of my house I found Hunters amazing. I found Vicky was so supportive and helpful and kept me updated. I would definitely recommend and use hunters again. Thank you so much
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hunters's North Yorkshire office has 822 reviews across two platforms: 275 on Google, 547 on Trustpilot (across the whole business).
Hunters North Yorkshire is rated 3.2 out of 5 across all 822 reviews, and 4.9 out of 5 on Google from 275 reviews.
Yes. In The Trusted Agent 2026 awards: Hunters, Filey won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
Hunters North Yorkshire, 7A Murray Street, Filey, North Yorkshire, YO14 9DA.
