Hunters reviews

★★★★★ 5/5

Google

Thank you so much for everything you have done for us during our recent house sale, always friendly and professional and nothing was ever too much. A special mention to Beth, a huge thank you for keeping us in the loop every step of the way, listening to me moan most days and for always putting my mind at ease during these last few months. Your service has been outstanding ☺️

Amy · 26 November 2025

★★★★★ 5/5

Trustpilot

Excellent experience with Hunters

We had an excellent experience with Hunters from start to finish. Richard, Brenda and Adam were fantastic throughout the entire process - always responsive, easy to contact, and happy to help with any questions we had. Everything ran smoothly with no issues at all, and their professionalism and communication made a potentially stressful process much easier. We would highly recommend Hunters to anyone looking to buy or sell a property.

Joe · 8 June 2026

★★★★★ 1/5

Trustpilot

One of my worst experience buying a house from hunters

One of my worst experience buying a house from hunters auction. House was listed on website and tenanted for a fixed amount of rent which I was told by the auction agent called Robert. Also house was in bad state but got told tenants don’t care so why do you. Only to find out later on that tenants have never paid anywhere near that amount and it’s so much lower. So was lied to first of all and then later to meet the tenants and for them to tell us all the work they was promised and they wanted the house fixing top to bottom. What an absolute joke and waste of time and money. Keep your money and go elsewhere they will tell you anything just to sell a house that is overpriced

HQ · 24 February 2026

★★★★★ 5/5

Google

The team at Hunter Filey have been exceptional in handling one of our recent house sales and the way they are managing the second home up for sale also. Amy has been a true professional always taking the time to update us even when sales …

SHADOW · 16 February 2026

★★★★★ 5/5

Google

All the staff at Hunters Filey were helpful and professional. They were more than happy to help with any issues. A big thank you to Beth Jackson who was super helpful keeping us informed of our progress and easing the stress as we were approaching our completion. Many thanks to all. :)

Sally · 12 December 2025

★★★★★ 1/5

Trustpilot

Rude, poor service - a must avoid for renters

Rude, get passed around from pillar to post while they try to ignore your requests or questions. Tried for years to get them to fix things but just continually fell on deaf ears. Now they're trying to claim issues are my fault which are down to shoddy contractors (which they use consistently, including at one point despite having had yearly gas checks, I get told that the previous 6 years hasn't been done properly and the build up that caused a leak was because of this. Everything is everyone's issue but theirs. Renters, avoid at all costs!

Dominic · 10 January 2026

★★★★★ 5/5

Google

Hunters Filey were very professional and extremely helpful and as I was travelling quite a distance to view a property in Filey they made every effort to accommodate my viewing times. Very happy with their service.

Eileen · 16 February 2026

★★★★★ 5/5

Google

Got a good valuation from the lovely Janice and a positive experience followed. Had some issues with the solicitor which Aimee sorted out for us, her communication throughout the process was fantastic. We also dealt with Beth who also was extremely helpful. Clients need to know what's happening as sometimes it feels like all has come to a standstill, this is where Hunters excelled, their communication was always prompt and positive even when we felt we were being nuisances, nothing was too much trouble, they did work for us that should have been done by the solicitor and this speeded everything along so that we didn't lose our buyer. Well done Aimee and all the lovely team at Hunters Filey.

Jan · 9 October 2024

★★★★★ 5/5

Google

Met by Ami Stonehouse on arrival at each property we viewed and showed around professionally. Ami was very good and helped us to decide what we really wanted hence the 5star rating.

John · 16 March 2026

★★★★★ 5/5

Google

Absoulety brilliant team very helpful the girl shannon from the office really really went out of her way to help both parties and solicters to help this sale move forward thank you Shannon you was amazing cannot thank you enough and all the team in filey office.🥰 …

Susan · 27 October 2025

★★★★★ 5/5

Google

Janice from hunters estates in Filey has been excellent when showing myself around properties and has been very helpful especially when new to the area - thanks for all the help

Daniel · 16 March 2026

★★★★★ 5/5

Google

Absolutely amazing service from everyone in the team! Thanks so much Aimee, Beth & Shannon for selling our home & keeping everything moving forwards along the way. Couldn't recommend enough!

Natalie · 16 March 2026

★★★★★ 5/5

Google

I first saw the house that I have moved into on Hunter's (Filey) website. It was being sold via Modern Auction, something I was unaware of and therefore quite concerned about. Aimee and the team have been absolutely brilliant: supportive, responsive, professional and always friendly. As a result of all their help, I have moved into a house I never thought I had a hope of getting, have been in just 4 days and can feel that I am going to be really happy here. Thanks Aimee and all in the Filey office!!

Anthony · 5 August 2024

★★★★★ 5/5

Google

Hunters Filey were very efficient and pleasant right from the start. Unfortunately the firm of conveyancing they recommended were not ! We had problems which we couldn’t manage on our own but Hunters were there for us all the time and treated us with greatest respect.Aimee, was exceptional and deserves praise.She involved her superiors, our vendors and their solicitors and eventually our solicitors and we completed finally end of May. We are now settled in our new home thanks to Hunters. Big thankyou to you all. This is the second move we have used Hunters and fully recommend them.

Denise · 5 August 2024

★★★★★ 5/5

Google

Highly recommend Hunters (Filey ) Branch , Aimee , Amy ,Lauren and team were excellent in the service they gave us . We were informed every step of the way with our House Sale , Laurens photography captured the Property to it's full … More

Hilary · 16 September 2025

★★★★★ 5/5

Google

I just want to thank the wonderful team at Hunters Estate & Letting Agents in Filey for their fantastic support and invaluable guidance in purchasing my property here. They answered any questions I had in a very prompt and professional manner, and undoubtedly eased the inevitable stress of the move. I would highly recommend Aimee and the entire team to help you navigate the buying and selling process.

Sarah · 9 October 2024

★★★★★ 5/5

Google

I was very pleased with my experience as a buyer with Hunter’s Filey. Communication was good and always friendly. I was particularly grateful for Beth in her role as progress chaser. She facilitated the purchase through communicating between the sellers and me and our respective solicitors. She was proactive in this and copied me into her relevant emails so I was aware of how much she was helping the process. I would certainly use Filey Hunter’s again, should I ever need to.

Sarah · 5 December 2025

★★★★★ 5/5

Trustpilot

Excellant service

Moving can be hectic, but Dulcie made it so simple with her support, prompt communication, and quick responses from the first viewing in Cullompton right through to the day I collected the keys. She was professional, reassuring, and always ready to help.

Barbara · 1 June 2026

★★★★★ 5/5

Google

A huge thank you to Amy and all the team at Hunters in Filey. Fantastic service both on the sale & letting of our parents property, we couldn’t recommend you highly enough, you were first class, thank you all.

Simon · 16 September 2025

★★★★★ 5/5

Trustpilot

Wish I could give more stars

Wish I could give more stars ! BIG thank you to John Duffy and the team for guiding me through such a difficult time. An all round professional and caring service from the start. John was always passionate, easy to contact, swift with replies and information and genuinely caring of my situation. Found the perfect couple for my house and also found me a new home. Would highly recommend. 🌟 🌟 🌟

Sally.littlehotmail.co.uk · 4 September 2025

★★★★★ 1/5

Trustpilot

Awful customer service

I remain deeply disappointed in the way my most recent complaint has been handled at their Newcastle branch. The way the branch manager speaks to tenants is appalling! If you have a complaint then don’t expect any sympathy or accountability. We have rented this property for 11 years and in that time, we have been superb tenants but sadly that doesn’t mean anything to them. I anticipate a reply to this which will more than likely attempt to completely contradict what I’ve written here but just know that our experience has not been a positive one!

Jennifer · 25 July 2026

★★★★★ 1/5

Trustpilot

illegal procedures - 1 bed property Sparks Close (Terrible Agent & Terrible Landlord)

1 bed property Sparks Close, Dagenham, RM8 - Landlord and hunters agent where complicit in illegal procedures regarding discrimination. We went through all the paper work and wasted 2 weeks till they call me and tell me the Landlord dont want a baby in the property. Don't trust them slow untrust worthy. And definitely dont rent the sparks close 1 bed property, Landlord seems like a handful save your self

Ray · 21 September 2026

★★★★★ 4/5

Google

I would just like to say that although the property we purchased wasn't through Hunters, both Lauren and Aimee were really helpful and pro active in trying to find us something. We were allowed time on our viewings and nothing was too much trouble for Lauren.

Graham · 5 May 2025

★★★★★ 1/5

Trustpilot

My experience selling a property in the…

My experience selling a property in the UK with this agent was extremely frustrating. For over four months, they delayed the transaction. Despite my constant follow-ups, they kept giving me excuse after excuse, like mortgage problems or minor issues, saying it would happen next week. Eventually, I told them I would pull out and sell to another buyer, but Matthew insisted I still had to pay. I also want to warn people about this company, be very cautious, because in the contract, they include terms that are unfavorable to the client. Once you sign, they do very little to follow up, and you can’t even be sure if the buyer will complete the deal. Their main priority is just getting you to sign, and regardless of whether the sale happens, they still take your money. And when I tried to back out, Matthew actually threatened me, saying that if I didn’t pay, they would escalate it to other departments. I feel this is a form of intimidation.”

Lo · 27 June 2026