Trusted Agent profile · Brighton
★★★★★
159 reviews across 1 platform
Clarence House, 30-31, Brighton, BN1 1EB
Stanfords Estates's office in Brighton, at Clarence House, is rated 4.2 out of 5 across 159 reviews on 1 platform, including 159 Google reviews rated 4.2.
Tell us what you need and we'll put you in touch. Stanfords Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
Every review we hold for the Brighton office, from every platform, shown as written. First names only.
1/5
GoogleThe agent lied about the insurance policy which he told me wasn't mandatory, but it definitely was and was in the contract and also found me a flat with the most psychotic landlord who has been endlessly harassing me to the point of tears. Now I am stuck in a flat with a crazy landlord for 6 months. They are really nice to you until the deal is done and then they disappear. They just want their commission and will give you lip service to get you off their back.NegativeResponsiveness
4/5
GoogleWe had a positive experience with Stafford Estates Agents. From our initial contact, the process was swift and efficient. Arranging a viewing was easy, and after expressing our interest in the apartment, the rental process moved smoothly.
5/5
GoogleRyan was brilliant and help us rent our flat in Brighton in record time. He was informative efficient and was always in touch throughout the process. Would recommend them to anyone.
5/5
GoogleJust bought a property buy to let and the service was great .I dealt with Micheal and Rayan both very helpful and helped to speed the proces . Thank you both . Dritan and Elsa
5/5
GoogleLily helped us get a fantastic flat in a wonderful location! She was very helpful with the guarantor process and made the overall experience smooth. I can highly recommend Standfords Estate, especially Lily Nichols!
5/5
GoogleVery impressed with my experience with Stanfords. I’ve been in contact with Rosey who has been incredibly professional and responsive in getting me and my friends through our current application process - thank you!
5/5
GoogleI thank the Stanford's Estate agency for having had my new house taken, even if we had some small problems resolved in a short time, but above all thank my beautiful and sexy Agent Lily Nichols, for having accompanied us with professionalism in our new house, advice everyone to choose it is a really smart woman as well as professional, I wish her the best in her work, thanks again Lily and Stanford's Estate agency Florence Castello and Massimo Di Leva
4/5
GoogleWe recently moved flat and it was Stanfords who dealt with our referencing and other paperwork for the move. Everyone we dealt with was very professional (Lily in particular felt trustworthy and genuine) but also seemed genuinely kind and keen to help you, which is not something I can say I have come across often when dealing with estate agents! Their fees and deposit are quite high but this is my only complaint - everything else has been easy and smooth.
5/5
GoogleAbsolutely superb - can't recommend Michael highly enough
1/5
GoogleThe worst estate agents I've dealt with. They recently rebranded from their previous incarnation as Baron estates (go read their reviews) but it's the same company. I've only dealt with their lettings department, the others might be different. Take everything they say with a grain of salt and make sure anything important is down in writing/email. After numerous failures on their side I had to take them to the property Ombudsman, after they categorically denied any wrong doing. After 9 months of process the Ombudsman decided against Baron/Stanford. Mistakes happen, everyone screws up now and again, unfortunately with Stanford this seems to be operating procedure and management seem incapable of self reflection and error correction. Still no apology to this day, take from that what you will.
5/5
GoogleHaving dealt with Lilly I would like to leave her a 5 star review!! She has been very kind and always happy to help in any way that she can.
5/5
GoogleVery swift, professional estate agency. Rosey Jones in particular, has had excellent communication throughout the process, and has made renting a new property feel easy and smooth!
1/5
GoogleAbsolutely diabolical. Avoid at all costs.
Hi Jodie, I'm sorry to hear that you think our company is "diabolical" However i can't seem to find you on any of our systems, I have reached out to Google as I believe this is a false review to our company as you are not a client of ours. If I am wrong, please reach out so we can fix the issues with you! We do our best to ensure all tenants and potential tenants are treated with the upmost respect and with the highest level of customer service. Thank you, The Stanford's Lettings Team
5/5
GoogleMichael and ryan are a great team, they work closely together, always aware of any given situation and tackled problems proactively to keep my sale progressing through smoothly. I've no doubt that without them the sale of my flat would not have happened.
Dear Alex Thank you for your kind words. It was a pleasure dealing with you and thank you for trusting Stanfords to sell your property. We all look forward to future dealings with you and wish you all the best. Kind regards Michael and Ryan
5/5
GoogleI have recently rented a property through Stanford’s. My agent, Lily, was awesome. She made it easy to find exactly what I was looking for. What’s more, she really took the time to help me think through my decision. I totally felt that she wanted to do the right thing by me. What’s more, since moving in, she’s still there when I need her. Great agent, excellent company. Thank you !
5/5
GoogleI dealt with Ryan who was super helpful and really went above and beyond. Wouldn't hesitate to go back there.
5/5
GoogleBeen with Stanfords for 2 years now and have always been looked after. The service is genuine and lovely. The fabulous Kirsty on the property management team has been invaluable to us and her service has been so appreciated! Thank you Stanfords - I would absolutely recommend them for letting in Brighton & Hove!
5/5
GoogleEverything is perfect. Lily did very well and fast. I give 5 stars to her and her agency :)
5/5
GoogleBEST OF THE Best agent fast working, helpful and easy to contact. Thanks Marie and rayn
1/5
GoogleStill awaiting payment for the time I worked there. I was fired for a sick day after showing symptoms of covid. Have chased for the money via phone, email and text. I was told that as it was only a few days, I did not need the pay. I advice searching Baron Estates as Stanfords is a rebrand.NegativeProfessionalism
5/5
GoogleThe Stanfords team are excellent, very professional, quick to respond and very pro active. Would highly recommend using them.
5/5
GoogleThank you for the amazing support, Rosey Jones she was amazing very quick response and support, thank you
1/5
GoogleI call them and email them so many times there is no answer. Very shady dealings aswell from Amy. A place is available then turns out it isn't, then it turns out I have to pay a £500 finders fee.
5/5
GoogleStanfords is very good and supportive estate agency. I am very happy with their services .Highly recommend..
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Tell us what you need and we'll put you in touch. Stanfords Estates hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Brighton.
