Trusted Agent profile · North Northamptonshire

Woodhead & Co North Northamptonshire reviews

4.5

★★★★★ Excellent

110 reviews across 3 platforms

32 Market Street, Wellingborough, NN8 1AT, North Northamptonshire, NN8 1AT

Woodhead & Co's office in North Northamptonshire, at 32 Market Street, is rated 4.5 out of 5 across 110 reviews on three platforms, including 95 Google reviews rated 4.5.

Google logo

4.5 / 5

95

Reviews on Google

This office

Facebook logo

4.4 / 5

13

Reviews on Facebook

This office

Trustpilot logo

2

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the North Northamptonshire office, from every platform, shown as written. First names only.

5/5

Google

Really happy with the service! We mainly work with Lianne, who is very friendly and amazing at her job. We've also had great experiences with Krishen and the rest of the team, they've all been fabulous. I'm always pleasantly surprised by how informative Lianne is, how quickly she gets back to us, and how smoothly everything gets sorted. Honestly, no complaints! :)

Alexandra · 22 June 2025

Agent replied · 27 July 2025

Hi Alexandra, Thank you for taking the time to leave such a thoughtful review. It’s really nice to hear that your experience with Lianne, Krishen, and the rest of the team has been a positive one. We’re always happy to help make things a little easier and appreciate your kind words. Please don’t hesitate to get in touch if there’s anything we can do for you in the future. Best regards, The Woodhead & Co Team

5/5

Google

Lianne provided me with the exact service I required on the day. She demonstrated an outstanding attitude towards employee safety and provided significant contributions to practical discussions. A very positive experience and your exemplary attitude to work is clearly evident, no doubt reflecting your commitment to outstanding customer service. Thank you Lianne.

Sven · 9 August 2025

Agent replied · 24 August 2025

Thank you so much, Sven! 🌟 We really appreciate your kind words and are so pleased Lianne was able to support you so well. Her commitment to customer care is second to none, and it’s great to see that reflected in your experience. 😊 Thank you again for the lovely review! 🙌, The Woodhead & Co Team

5/5

Google

Woodheadandco are a professional and modern company. I have been a tenant with them for a few years now. Lianne is always so helpful and no problem has ever been too small. Amazing all round!

Laura · 16 December 2025

Agent replied · 23 December 2025

Hi Laura, Thank you so much for your lovely review! We're delighted to hear you've had such a positive experience over the years. Lianne and the whole team really appreciate your kind words, it means a lot to us. We're always here if you need anything at all. Thank you for being such a great tenant!, The Woodhead & Co Team 💙🏡

1/5

Google

Would give below 1 star if I could. Absolutely the worst not just unprofessional but also rude, disrespectful and cheats vulnerable people. Raised issues to their director Lianne Woodhead who is even worse and a liar and manipulates what is said. Constant lies, fake invoices made to claim extra money. Blamed the tenant for rent not paid when the tenant had paid. Absolute frauds with no respect or work ethic and when points raised just cuts the phone and then shirks their responsibilities. Would highly advise to avoid and take business elsewhere. Not just unprofessional but horrible people. Added following response from them. I tried to complain via their procedures and was met with Lianne who would cut the phone, manipulate facts and not send the information. Its hard to take the complaint further when that is the boss and no point emailing as tried that for months to no avail. Their response is a standard response. Had to terminate business with them and lost money that they owed. Charged for work that wasnt done with no invoices provided. Flat was in an appalling state and did not manage the property at all just stole money. In the end had to cut our losses as never got the invoices nor retrieved money from them. They always stated the tenant was the issue but in fact the problem is with the estate agent. I guess you can't accept good service or for a company to be fair if their leader themselves is not providing a good fair service. It is appalling in this day and age that people like this continue to exploit the goodness of others.

Bee · 26 March 2024

Agent replied · 22 October 2024

Dear Bee S, We are very disheartened to read about your negative experience and would like to extend our sincerest apologies for any inconvenience or distress caused. It is never our intention to treat anyone with disrespect or dishonesty, and we take allegations of unprofessional conduct very seriously. We value transparency and integrity in all our dealings, and we are committed to addressing any concerns raised by our clients. Rest assured, we will thoroughly investigate the issues you have highlighted and take appropriate action to rectify any shortcomings in our service. Regarding your mention of Lianne Woodhead, our Director, we can assure you that she is dedicated to upholding the highest standards of professionalism and ethical conduct. However, we will certainly review your feedback with her to ensure that any misunderstandings or discrepancies are addressed promptly and fairly. If you could please email us on info@woodheadandco.co.uk with more information, we would be grateful to be able to resolve this for you.

5/5

Google

In 30 years of business, I’ve dealt with some unscrupulous characters, and in the same token, been able to discern the more genuine ones. Amongst all of my experiences, with business Woodhead estate agent, are up there with the best. No flannel, no idle promises. They will tell you as it is, and give you a service that , in my humble opinion is refreshing. If you’re thinking of selling ( as I was) then I can’t recommend them highly enough. THANK YOU FOR A PROFESSIONAL SEVICE.

Paul · 23 November 2025

Agent replied · 23 December 2025

Thank you so much, Paul. We really appreciate your kind words and the trust you placed in us when selling your property. Our team prides itself on being honest, straightforward, and focused on achieving the best possible results for our clients, so it’s wonderful to hear that came through in your experience. Wishing you all the best from everyone at Woodhead & Co!

5/5

Google

My husband and I could not have asked for a better agent to work with in searching for our first home in Uk. Sue was impressively kind, knowledgeable, and friendly. We truly feel like we made a friend through this process. She offered us great insight on what we looking for. It was clear that her priority was making sure we found a home that we would be happy in. She was never impatient and was always understanding. If you are looking for an agent, Woodhead and co is the best. You will not be disappointed.

Shanon · 23 October 2023

Agent replied · 22 October 2024

Thank you so much for your kind review. We are delighted we were able to help you find a new home for you and your family 🥳 …

5/5

Trustpilot

I am a Solicitor in residential…

I am a Solicitor in residential conveyancing and worked with Lianne during a sale transaction. I found Lianne extremely pro-active and on the ball at all times. As a Solicitor it is so valuable to have someone in your corner who knows exactly what's going on with the chain at all times so you're fully informed. Would recommend!!

Christian · 28 November 2025

5/5

Google

Absolutely amazing team. Special thank you to Sue for being so amazing and always being there to answer all my queries. And thank you to Lianne for persuading me to see a place that Ultimately is now my new rental! I recently moved back to the uk from abroad and they have made this so easy for me. Can't thank them enough!

Jade · 26 July 2024

Agent replied · 22 October 2024

Hi Jade, Thank you for your lovely review. It really does mean a great deal to all of us. … More

5/5

Google

Woodhead & Co offered me a great welcome to the UK. Property searches were a headache, I just happened to pass by their premises on Market Street in Wellingborough and it was magical... Their professionalism, courteousness, and eagerness to assist was top notch. The Property Manager Sue was on top of her game, it was a pleasure. I would not hesitate to recommend Woodhead & Co to anyone - anyday, anytime!

Lawrence · 23 October 2023

Agent replied · 22 October 2024

Thank you for your lovely review Lawrence. Sue is delighted she was able to help you find your next home. If there's anything else you need, please don't hesitate to get in touch. Thanks again! 😊 …

5/5

Trustpilot

Lianne and the team are outstanding

Lianne provided me with the exact service I required on the day. She demonstrated an outstanding attitude towards employee safety and provided significant contributions to practical discussions. A very positive experience and your exemplary attitude to work is clearly evident, no doubt reflecting your commitment to outstanding customer service. Thank you Lianne.

Sven · 8 August 2025

5/5

Google

Lianne is absolutely amazing!!. She is extremely professional and we are really pleased with the way she manages the property. We do not and can not believe any negative feedback left from previous reviews as that is not a true reflection. The service she has provided us is excellent and She truly deserves a 5 🌟 rating, honestly speaking since she has taken over our property we have been so relaxed. She takes away the stress to manage the property with the Tennant’s, (with a recent insurance claim we have to deal with she takes full ownership). Lianne, thank you so much for all your hard work and taking on the property your experience in this field is absolutely first class and mind blowing!!!.PositiveResponsiveness, Quality, Professionalism, Value

Bharat · 23 October 2021

Agent replied · 22 October 2024

Thank you for your wonderful review! We're pleased to know you enjoyed working with us. 😊 …

5/5

Google

I rent my home through them and I have nothing but positive things to say about Woodhead and Co. From the first interaction to now, they have been nothing but fantastic! I closely liase with Lianne but have spoken to several others within the office and all of them are brilliant at communicating and ensuring effective and timely outcomes and they try their hardest to not affect mine and my husbands working hours. Upon them taking over as our letting agents, we highlighted several things that needed to be dealt with and we met on 31st October. Between then and now (End of December) they have sorted everything out, checked in after every appointment that a workman has come out to the property. From the bottom of my heart, thank you to the entire team at Woodhead and Co. You are nothing short of fantastic!

Kaylea · 22 January 2025

Agent replied · 8 January 2025

Hi Kaylea, Thank you so much for the kind words. It means the world to us and so glad we could help you get your property issues resolved. If you need anything else, please get in touch!

5/5

Google

Fantastic estate agent, very helpful and knowledgeable, had a few issues arrise in the property I was renting, and they got all the issues sorted very fast, brilliant friend staff especially Lianne, highly recommend.

Courtney · 23 December 2024

Agent replied · 8 January 2025

Hi Courtney. Thank you for leaving us a review and delighted we were able to help you find a new property to call home. If there's anything else you need, feel free to get in touch. Thanks again The team at Woodhead & Co

5/5

Google

I’ve dealt with Woodhead & Co a few times now and they’ve always been brilliant to work with. The team are friendly, professional and really know their stuff. Communication is excellent, and they always go the extra mile to help. It’s great to deal with a company that genuinely cares about its clients. Highly recommended!

Janes · 24 October 2025

Agent replied · 23 December 2025

Thanks so much for the lovely review, Janes. We’re thrilled you’ve had consistently positive experiences with the team, clear communication and going the extra mile are exactly what we strive for. I’ll share your feedback with everyone here. If we can help with anything else, just give us a call on 01933 837000 or email lianne@woodheadandco.co.uk. Thanks again for choosing Woodhead & Co!

1/5

Google

Company is a joke, wouldn't give me my deposit back which I paid in cash, instead insisted that they transferred it into my bank account. So I confirmed my bank details- sort code/acc number 3 times on the call and they confirmed they transferred it into my bank. I checked my account 3 days in a row and the money had not gone in. Rang their office (5 times before someone answered) after a very difficult phone call with the woman on the phone she told me they had transferred the money to the wrong account and told me it was my fault and I had given her the wrong bank details. The woman on the phone wouldn't confirm to me what bank details she had transferred my money too for security?! They are now refuse to pick up the phone to me and when I visited their offices didn't even have the decentcy to come to the building reception and speak to me

William · 23 October 2020

Agent replied · 22 October 2024

Good afternoon William I apologise for not seeing this earlier. I have checked our banking records and can confirm that your deposit was returned by electronic transfer the same day that it was requested. Upon entering our office building you were seen to by staff at reception and informed by that I would be down to meet you after we had confirmed the details with our bank. Should you have any concerns with this, please feel free to contact me on lianne@woodheadandco.co.uk Thanks Lianne

1/5

Google

Leaving one star is very generous. Extremely poor service. Worst estate agents I’ve ever dealt with. They don’t provide good service. Lianne Woodhead does not care about her clients, in-fact drops the phone on them when they express concerns. Getting through to the office is a complete mission, but they won’t hesitate to call when rents due. We were told rent would cover the cost of repairing the house but have not seen any differences to this day. Hole in the living room floor. Broken garden fence. No wifi for two months, considering we’re second and first year University students who have assignments to complete. Kitchen window is also broken, neighbours have told us about reoccurring break ins and in late November, we witnessed a neighbour of ours get attacked and robbed on our street. LIANNE DOESN'T CARE. Mould in the bathroom. Old knickers and boxers falling out of the radiators. Used sanitary towels (tampon/pads) in the bedroom bins. Tumble dryers on its last legs. The fridge freezer is broken. Boiler is on the brink. Not to mention we were welcomed with skid marks in our toilet upon arrival. Now, since Woodhead and co don’t seem to care about our problems, we’ve decided to leave it on google for all current and future clients to see.

Precious · 23 October 2020

Agent replied · 22 October 2024

Hi Precious Firstly, thank you for your review. In respect of your comments mentioned above. The property was cleaned before your tenancy had begun; there are inventory photos in place which shows that the property which was handed to you. Which you were happy with upon arrival. In respect of the issues reported to us, I apologise for not meeting your required time frame, unfortunately, works do take time to be able to complete as workman have to be called, quoted and then completed. We can only use professional workmen to do the work required and they are not always available the same day as required if it is not an emergency. An example of an emergency is: Flooding, damage to the external structure, heating and hot water issues and electrical faults. These issues I have been advised have now been dealt with. Your accusations for us not caring about our clients are quite frankly factually in correct. Every time a call has been made to us and returned within the same working day, I can only but assume that is why you have also not raised any concerns with us by email, only posted a review whilst these works were still being carried out. If you have any further matters to take up with us then please email these to info@woodheadandco.co.uk Thanks Lianne

3/5

Google

Great, speedy and caring attitude. Made me feel like a valued customer rather than a pain in their sides as other Agents have. I am very new to renting and Woodhead are the ONLY Agent who have been exceptionally helpful. I thank them for that and hope it continues. Until I moved in. House carpets had been cleaned, rest of house was filthy, items lots, not on inventory, items agreed not completed and I've had to get own trades in and pay upfront. Cleaned the house myself, replaced scaled up shower hose and head which a plumber had to remove as it was badly scaled up and ridged. Shower was thick in dirt and grease had to clean that myself just so we can get it in however my son hasn't showered because the doors are so awful. The shower is so weak its impossible to wash the soap off your body without staying in it 20 minutes. I've offered to contribute towards a pump but no one has said yes or no expect a lady in office today who said there's nothing wrong with it, obviously except its impossible to shower properly. Electric and water readings ere not done, advised no water meter when I saw it outside when I moved in, have advised them of this too. Oven was awful, filthy. Covid means clean, it wasn't cleaned and old tenants items left in house. So, I've had the shower doors replaced. Hence putting up star rating. Trades were fantastic, tidy, courteous and as far as I can.see a nice tidy job. Thank you

Robina · 23 October 2020

Agent replied · 22 October 2024

Thank you Robina :)

2/5

Google

I recently used Woodhead And Co. to sell a leasehold flat. I was impressed with Lianne Initially on meeting her and her fee seemed very reasonable especially as she informed me there would be a £500 refund if on completion I made a video review. I agreed I would do this, She found a buyer quickly and the sale completed at approximately 10 weeks. I then asked about the video review and offered to make it. Krishen agreed to meet me but didn't after I waited in all afternoon. I then followed up with several emails to Krishen and Lianne but received no response and have been ghosted for over a week now. I am disappointed and would not recommend Woodhead And Co. on this basis.

M · 24 September 2025

5/5

Google

What a joy to meet the team at Woodhead and Co. So professional and helpful. It took away the stress that can occur at these meetings. I look forward to further encounters with them.

Alan · 16 December 2025

Agent replied · 23 December 2025

Hi Mr Taylor, Thank you for your wonderful review. It was an absolute pleasure meeting you, and we’re delighted to hear that you felt supported and at ease throughout the process. Our team always aims to take the stress out of these moments, and your kind words mean a great deal to us. We look forward to seeing you again soon and helping in any way we can., The Woodhead & Co Team 💙🏡

5/5

Google

We would like to thank the whole of the Woodhead&co team for all of their help with selling our flat! They have been outstanding from start to finish. We were recommended Woodhead&co from a friend. Lianne came round and completed the initial valuation which was fair and consistent with valuations from other estate agents and offered competitive fees. Krishen then came round and took processional high-quality photos of the property and created a floor plan and description which presented it in its best light. We anticipated a long wait before a sale due to the housing market at the time but Woodhead&co ensured this wasn’t the case so we could move forwards the purchase of our dream home. The team made sure that every question we had was answered promptly, honestly and no ask was ever too much. The team went above and beyond to fulfil all of our wishes. The sale completed with no problems arising and the team made sure we had a smooth and stress-free transition. We recommend Woodhead&co to anyone looking for an estate agent and we will definitely be using them for any sales in the future. We want to pass on our appreciation and thanks to the woodhead&co team, we are so grateful for all of your help.

Carl · 25 April 2024

Agent replied · 22 October 2024

Hello Carl, Thank you for the kind words. We are delighted that we were able to help you, Katie and Bailey sell your property and move to a beautiful new home. Wish you all the best for the future 🤗

5/5

Google

I have no hesitation in highly recommending Lianne and her team at Woodhead & Co. Lianne especially is professional, hard working, helpful and kind. She goes above and beyond what is asked of her and throughly deserves her well earned great reviews. I was also very impressed with the company photographer who made my home look wonderful.PositiveResponsiveness, Quality, Professionalism, Value

Carrie · 23 October 2021

Agent replied · 22 October 2024

Your positive review has made our day! We're so glad you had a pleasant experience with our team. Thank you for choosing us!

5/5

Google

Every step was perfect. Quick viewing even on a short notice. Work paper was done finalised within days. Best Agents I've used since I entered in the 🇬🇧 💯 recommend this Agent 👌

Okorie · 16 December 2025

Agent replied · 23 December 2025

Hi Joy, Thank you so much for your fantastic review! We're really pleased to hear everything felt smooth and quick for you, that’s exactly what we aim for. It was a pleasure helping you, and your recommendation genuinely means a lot to the whole team. Welcome again to your new home, and if you ever need anything, we’re here for you!, The Woodhead & Co Team 💙🏡

5/5

Google

We moved home recently and from beginning to end, woodhead & Co were fantastic. A special thanks to Lisa who was fantastic throughout the whole process, often going above and beyond to help facilitate the move. There was great communication and amazing service during the whole process. Thank you. Recommend.PositiveResponsiveness, Quality, Professionalism

Jason · 23 October 2022

Agent replied · 22 October 2024

Thank you for your positive review Jason. It means the world to us 😊 …

5/5

Google

I’ve been struggling to find a tenants for my flat, In a week Woodhead and Co got it sorted and got me the ideal tenants I was looking for. Couldn’t recommend a better agent other than them.

Charlotte · 24 October 2025

Agent replied · 23 December 2025

Thanks so much, Charlotte! We're so pleased we could help get your flat let quickly and with the right tenants. Our lettings team work hard to make the process smooth and stress-free, so it’s great to hear your experience reflected that. We really appreciate your kind words and recommendation!, The Woodhead & Co Team

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Read Woodhead & Co's Google reviews

Questions about Woodhead & Co North Northamptonshire

How many reviews does Woodhead & Co North Northamptonshire have?

Woodhead & Co's North Northamptonshire office has 110 reviews across three platforms: 95 on Google, 13 on Facebook, 2 on Trustpilot.

What is Woodhead & Co North Northamptonshire's rating?

Woodhead & Co North Northamptonshire is rated 4.5 out of 5 across all 110 reviews, and 4.5 out of 5 on Google from 95 reviews.

Where is Woodhead & Co's North Northamptonshire office?

Woodhead & Co North Northamptonshire, 32 Market Street, Wellingborough, NN8 1AT, North Northamptonshire, NN8 1AT.

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