Every review we hold for the North Devon office, from every platform, shown as written. First names only.
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5/5
GoogleWe have over the years had dealings with most Estate Agents in Barnstaple and feel that their service and professionalism no longer existed. Edward gave us confidence with his enthusiasm from start to finish, we are very happy that we instructed Phillips Smith and Dunn and would like to "Thank" Ed and the team for all they have done for us JudePositiveResponsiveness, Quality, Professionalism
Judith Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi Jude,
Thank you for the great review. It was a pleasure in helping you move. All best wishes to the future.
PS&D team
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5/5
GoogleExcellent service from Charlie May in getting the house on the market and attracting a buyer so quickly. And especially the service and communications tracking the sale through to completion over several months by Emma Hook. Emma took the stress out of the sale by keeping us proactively informed at every step along the way. Wonderful. Thank you.
Tom Β· 10 September 2024
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5/5
FacebookEnquired about a property for sale, thank you to Edward for being open & honest π
Would recommend
Jeanette Β· 10 April 2020
Agent replied Β· 22 October 2025
Thanks Jen! Speak soon
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5/5
FacebookA totally professional agent and so helpful a special thank you to Edward he really knows his stuff
Tracy Β· 10 April 2020
Agent replied Β· 22 October 2025
Thank you Tracey, hope youβre keeping well!
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5/5
GoogleBrilliant service and a really friendly team. James was more than helpful and went over and above during out purchase process. Highly recommended.
Denis Β· 24 October 2023
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5/5
FacebookA big thank you to Andrew and all the Team at the Bideford Office for all your help in selling our 'quirky' property and securing the one we had set our hearts on at Hillpark! We would certainly use you in the future if we ever think of moving again ... which we won't!
Susie Β· 26 July 2015
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5/5
GoogleCannot recommend Sarah more highly. Fantastic communication and a great agent.
Kelly Β· 8 May 2024
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5/5
GoogleThe team at the Braunton Office are responsive, organised and give personal but professional service. They obviously all work very hard. Thank you Charles and Cleeve, in particular, for looking after me for the long haul!PositiveResponsiveness, Quality, Professionalism
Juliet Β· 24 October 2021
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5/5
GoogleI would just like to say what an awesome company this is beth went over and above to help out my dad and get him his flat she listened to his needs and got him a superb little flat. Thankyou so much you have made him a very happy man.PositiveResponsiveness, Quality, Professionalism, Value
Julie Β· 24 October 2020
Agent replied Β· 23 October 2024
Hi Julie, Thank you very much for your review. We are glad your dad had a good experience with our rental department. All best wishes.
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1/5
FacebookBrexit/Reform types.
Don't do business with grifters.
Jock Β· 21 November 2024
Agent replied Β· 25 June 2025
Sorry Jock, finding it hard to understand your reasoning to review our firm in such a way.
We have had no past dealings with you. We have files in any connection to you on our records.
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5/5
GoogleEdward and his teamβs excellent service helped us secure a great price for our property - we would highly recommend Philips Smith & Dunn.
Gordon Β· 24 October 2022
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4/5
GoogleI found this company to be helpful and accommodating. I viewed a property a few weeks ago but the only thing I found odd was, having expressed an interest they didn't call me back. I have told them my position, which is a very good one, however, no call, even after they said they would, which is still welcomed.
Floatingspirit2009 Β· 24 October 2023
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5/5
GoogleWe have bought and sold over a number of years with PSD. They, know the local market so well, have always been patient, honest , communicative and very professional. I couldn't recommend them highly enough.PositiveResponsiveness, Quality, Professionalism, Value
Russell Β· 24 October 2022
Agent replied Β· 23 October 2024
Hi Russell, thank you for the review. Hope we can be of help in the future, best wishes Team PSD
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5/5
GoogleWe used Phillips smith &dunn to sell and bought our next property through them,the whole experience was stress free with Charlie and Emma always on hand to help,thanks again ,Great service
Angela Β· 8 January 2025
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1/5
FacebookThere service, from start to finish. Contacted them to see if they could understand my issues, but all they could say was we apologise, always like to go back to someone to give them the opportunity to right things. But unfortunately they have there money so , tough.
Marie Β· 29 March 2019
Agent replied Β· 22 November 2025
Seeing your issues here; seems they selectively answer emails and does beth@ even actually work for them???
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5/5
GoogleHaving dealt with Phillips Smith & Dunn three times we can highly recommend them. The level of attention when both buying and selling through them has always been excellent.PositiveResponsiveness, Quality, Professionalism, Value
David Β· 24 October 2021
Agent replied Β· 23 October 2024
Hi David, Thank you very much for the review, best wishes, PS&D Team.
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5/5
GoogleNo issues using Phillips Smith and Dunn. Quick to reply to emails or messages if not available at the time of a call, and kept in contact throughout the process.PositiveResponsiveness, Professionalism, Value
Paul Β· 24 October 2021
Agent replied Β· 23 October 2024
Paul, Thank you very much for the review! Hope you're getting on okay with your new home. Very best wishes.
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5/5
GoogleSold house through Philip Smith & Dunn. A very professional outfit. The property was well presented by PS&D and generated a good number of viewings. PS&D stayed in communication with us and worked on our behalf by communicating with our purchaser's solicitor when communications over legals appeared to be slowing down. I would recommend PS&D as a sales agent.
Bill Β· 24 October 2021
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5/5
GoogleVery friendly, helpful, professional staff, extremely happy with the services provided, hoping for my sale to go through successfully. Highly recommended.
Mike Β· 10 September 2024
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5/5
GoogleA fantastic family run business who offer brilliant customer service. Thank you to each and everyone on of you!
Jonathan Β· 10 October 2024
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5/5
GoogleExcellent service and very professional. Friendly and helpful and always kept informed throughout the sale of our property which went smoothly. We certainly recommend Phillips Smith and Dunne.
Catherine Β· 24 October 2020
Agent replied Β· 23 October 2024
Hi Catharine, Thank you for taking the time to write a review. We are glad you had a good experience. All best wishes.
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5/5
GoogleWe had good, personal service. The agent kept us apprised of developments & was easy to contact when needed.PositiveResponsiveness, Quality, Professionalism
Simon Β· 24 October 2021
Agent replied Β· 23 October 2024
Simon, Thank you for using PS&D to sell your home, glad to hear its all gone smoothly. Speak soon.
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1/5
FacebookTheir customers services are appalling. Heating breakdown. No-one answering emergency contact after leaving messages for them to contact us. So spending a cold weekend with no hot water or heating!!!!!!
Tony Β· 27 November 2016
Agent replied Β· 20 March 2026
Which is typical behaviour from those who look down on you. Tory grifters.
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5/5
GoogleThey are always there when you need them.
Mary Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you Mary for your lovely comments. As always, if you need us, do not hesitate to get in touch.
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