Trusted Agent profile · North Cheam, Surrey

Andrews Estate Agents North Cheam reviews

★★★★★ Excellent

310 reviews across 1 platform

532 London Road, North Cheam, Surrey, SM3 8HW

Part of Andrews Estate Agents, see every office.

Andrews Estate Agents's office in North Cheam, Surrey, at 532 London Road, is rated 4.9 out of 5 across 310 reviews on 1 platform, including 310 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Andrews Estate Agents won in 2026.

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4.9 / 5

310

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the North Cheam office, from every platform, shown as written. First names only.

5/5

Google

We had a very enjoyable property viewing with Matt from Andrews. He provided every info we need before and during the viewing, he is very professional and my whole family including my little daughter feel warm with his accompany.

Hon · 29 July 2022

Agent replied · 30 July 2023

Many thanks for your kind words and your 5* review. We do hope that we can do business with you in the near future and thanks once again.

5/5

Google

I have couple of dealings with Steve at Andrews estate agents in North Cheam. He have been very professional and have given me right advice regarding the valuation of my property. Excellent support.

Manish · 1 March 2023

Agent replied

Good afternoon Manish Sonar, thank you for your feedback regarding Andrews North Cheam. thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.

5/5

Google

Visited Andrews North Cheam this week to register interest in properties in the area. Received excellent service from Daniel who was very friendly and helpful. He was even kind enough to show us a property the same afternoon. Thanks!PositiveProfessionalism

Emma · 22 June 2022

Agent replied · 21 June 2024

Good afternoon Emma , thanks so much for leaving us a 5 star review! We’re so pleased to hear you've had a good experience. We'll pass this on to the team for sure.

5/5

Google

Andrews is a reliable estate agent, I had two times of viewing experiences with Andrews' negotiator, they always prepared the informative leaflet to customer in order to let us know more about the property, very considerate and helpful.

P · 29 July 2022

Agent replied · 30 July 2023

Hi CS Pun, what a lovely review. The guys will be overjoyed to hear this. David Minors Business Manager

5/5

Google

Andrews North Cheam managed our concerns with Covid safety unlike other local agents whos Covid activities came across a little dubious and unclear. Andrews provided me with their full Covid policy before their visit and it was very clear and explained during our valuation. When I asked other agents that visited us about Covid, one very well known agent told me that they are just careful with no explanation on how viewings are managed or how buyers are vetted to stop time wasters plus they told that they would conduct and open day but having reserched the government's guidelines open days are not allowed confused.com. I was re assured by Andrews about the process of selling my home with virtual viewings first then a full viewing after once interest was shown with viewings taking place under strict control. I liked the honesty on price and the marketing with the virtual tours and videos to help me sell during these uncertain times and we found a buyer within a few weeks. I have recommended Andrews to several of my friends who are looking to sell and I thank the team for their efforts so far.

D · 25 October 2020

5/5

Google

Very impressed with Matt and the team at Andrews north Cheam Very helpful and always responded to emails and phone calls Would recommend them and would have no hesitation in using them in the future Russell Twilley

Russell · 30 July 2018

5/5

Google

An excellent service provided by the staff at North Cheam on the recent purchase of our new home. They are professional and friendly and kept us well informed throughout the process. Nothing was to much trouble and I would definitely recommend them to family and friends.

Toni · 24 March 2021

Agent replied

Thank you for taking your time to leave us a 5* review your words mean a lot to the team here. We hope that your parents are very happy in their new home, they were very excited when they picked up the keys which was nice to see and we wish you and you family all the very best. The Andrews Team

5/5

Google

I had the pleasure of meeting Daniel at a property for sale today. The viewing was simply fantastic! Not only did Daniel show us round the property extremely well, he knew everything there was to know and was extremely friendly, professional and prepared. I have met many estate agents so far on my search but young Daniel stands out as the best by a country mile! Very very impressed.

Naomi · 29 July 2022

5/5

Google

Choosing Andrews Estate Agents to sell our house was one of the best decisions I have made. The North Cheam branch staff proved highly professional and worked tirelessly to sell our property. Julia Francis in particular worked incredibly hard to make our move happen. The manager David and Matt played crucial parts in getting us over the line. They were all always easy to contact and constantly kept us up to date with how the sale was going. I would have no hesitation in recommending Andrews North Cheam to anyone considering selling a property.. Mr & Mrs Pullan North Cheam

David · 29 July 2020

5/5

Google

It was quite a journey but we made it in the end with big smiles all round ... Thank-you Matt for being professional, patient and helpful throughout .... thanks to the rest of the staff too for your support ....PositiveResponsiveness, Quality, Professionalism, Value

Kay · 25 August 2021

Agent replied

Good afternoon Kay Griffett, thank you for our review. It’s great to read that we made your move a stress free experience allowing you to feel relaxed during your move.

5/5

Google

Very impressed with Andrews advice and help regarding a property I need to sell. So far so good!

Paul · 30 January 2024

Agent replied · 30 March 2024

Hi Paul, that's great to see. Thank you for sharing your feedback, wishing you all the best with your selling experience. Thanks, Rhys

5/5

Google

After viewing houses with them as a potential buyer, I decided to move the sale of my home to them over the previous agent. Im so glad I did. They are very professional, and extremely good at emailing and calling with updates, meaning I always knew what was happening, and when, and I didnt have to chase them for updates! Having had a sale fall through last year with a different agent, I was concerned about doing it again, but they made the process transparent, and relatively stress free. (no one can completely eliminate moving stress!) Matt, Julia and Tracey often went well beyond the norm to get the sale over the line, and make sure the chain ran smoothly and efficiently, caring about the outcome for my family and I. I would recommend them over any other agent in the area, and have done to others I know of moving home! They are definitely different in a positive way to the perception of estate agent! Thank you to you all.

A · 18 April 2020

5/5

Google

Highly appreciate the service of Daniel who not only provides professional and detailed useful information, but also took the initiative to call me when new property on market that perfectly meets my requirements. Very impressive service!

Carmen · 29 July 2022

Agent replied · 30 July 2023

Hi carmen, thanks for sharing your experience with us. We'll pass on your feedback to the team for sure.

5/5

Google

We've had a great experience with the team in helping us to find a buyer for our first home and enjoyed working with Anna and Matt. So friendly and professional. We wouldn't hesitate to recommend Andrews North Cheam to friends/family in the future.

Claire · 16 June 2021

Agent replied

Good afternoon Claire Du Mont, Thanks so much for your feedback. we're so please a buyer has been found and that you're happy with the service. We'll pass this feedback back to the team of course.

5/5

Google

Had a viewing with Matt today and can honestly say it was a great experience. We didn't feel rushed like a lot of viewings can feel and clearly knows his stuff. 5 stars from us!!

Sam · 29 July 2022

Agent replied · 30 July 2023

Hi Sam, wow that's a good review! Thank so much for sharing your experience.

5/5

Google

I would recommend Andrews at north cheam as i had a very professional service from the team,mainly Julia Francis and Tracy they worked well with me from the beginning of my journey to the end. The team are very friendly and helpful and i always felt i could pop into the office or they were at the end of the telephone if i needed to speak to them. The whole team work very hard and want the best outcome for there customers. I had great professional pictures taken of my house from Andrews and the web site is very easy to use . Paula Walters

Jake · 2 October 2019

5/5

Google

After viewing houses with them as a potential buyer, I decided to move the sale of my home to them over the previous agent. Im so glad I did. They are very professional, and extremely good at emailing and calling with updates, meaning I always knew what was happening, and when, and I didnt have to chase them for updates! Having had a sale fall through last year with a different agent, I was concerned about doing it again, but they made the process transparent, and relatively stress free. (no one can completely eliminate moving stress!) Matt, Julia and Tracey often went well beyond the norm to get the sale over the line, and make sure the chain ran smoothly and efficiently, caring about the outcome for my family and I. I would recommend them over any other agent in the area, and have done to others I know of moving home! They are definitely different in a positive way to the perception of estate agent! Thank you to you all.

James · 30 July 2019

5/5

Google

We are so glad that we chose Andrews North Cheam as our estate agent. The process of selling and buying has not always been easy or straight forward but they have been helpful, calm and patient (especially when we have not been!) They are so experienced and have managed to explain things so clearly to us that we actually understand! Always at the end of the phone and constantly ringing around for us. You really do work so hard and we would definitely use you as our agents again. Thank you!

Andrew · 28 July 2019

5/5

Google

The team at Andrews North Cheam recently assisted with both the sale of my property and also purchase of a new property. Every single member of the team was always friendly, helpful and provided guidance when required. Julia specifically handheld both the Sale and Purchase working tirelessly to ensure everything was completed in a timely manner (the whole process only took 3 months, made more impressive as it was over the Christmas and New Year period) and all parties remained happy with progress every step of the way. I would not hesitate to recommend using Andrews, and specifically this branch, for all your property needs.

Ian · 28 July 2019

5/5

Google

Excellent service received with regards to sale of my property. Highly recommended! Special thanks goes to Matt and Dan.

Waruna · 21 October 2023

Agent replied · 28 October 2023

Hi there, thank you for taking the time to write us a five star review. Brilliant to see Matt and Dan have been able to assist you and deliver excellent support on the sale of your property. Thank you again and all the best, Laura.

4/5

Google

Always kept us well informed along the process and ensured that we completed in good time prior to the end of the stamp duty completion. Even post completion they have been v helpful with various questions and queries.PositiveResponsiveness, Professionalism

Helen · 25 August 2021

Agent replied

Hi Helen. I'm so pleased you had a good experience. We hope you'll be happy in the home you've purchased.

5/5

Google

Andrews is a reliable estate agent, I had two times of viewing experiences with Andrews' negotiator, they always prepared the informative leaflet to customer in order to let us know more about the property, very considerate and helpful.

CS · 9 October 2021

Agent replied

Hi CS Pun, what a lovely review. The guys will be overjoyed top hear this.

5/5

Google

The team are brilliant and very knowledgable. Matt, Anna & Dan are all helping me look for the right home for me and nothing is too much trouble. Highly recommend!

Jack · 26 October 2022

Agent replied · 25 October 2024

Good afternoon Jack, thanks for the review! We'll pass this on to the guys for sure. Have a great Christmas.

5/5

Google

Excellent estate agents, wish i had used them from the start. There is no comparison. They delivered a first class service, especially Julia who did an outstanding job.

A · 18 April 2020

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Questions about Andrews Estate Agents North Cheam

Has Andrews Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, North Cheam won Gold; Andrews Estate Agents, Romford won Platinum; Andrews Estate Agents, Tunbridge Wells won Gold; Andrews Estate Agents, Reigate won Trusted Agent; Andrews Estate Agents, Longwell Green won Trusted Agent; Andrews Estate Agents, Carshalton won Trusted Agent; Andrews Estate Agents, Worcester Park won Trusted Agent; Andrews Estate Agents, Yate won Trusted Agent.

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