Every review we hold for the Normanton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad a very positive experience with Richard Kendall estate agents @Normanton Branch.
Extremely nice and professional from start to finish Kelly has been absolutely amazing. Thanks to her renting a new house has been a smooth and pleasant experience for us. Her support is greatly appreciated. Totally recommend them, they are the very best.
G · 29 August 2023
★★★★★ 5/5
TrustpilotVery happy with the service
Very happy with the service. Amanda kept us informed and contacted us every week with an update, she even spoke to the solicitor on our behalf. Overall very happy with Richard Kendall and would use again if moving(which we won’t be for a long time😬)
Alison · 22 March 2024
★★★★★ 5/5
TrustpilotSarah Longdan is brilliant at her job!
I cannot recommend Sarah Longdan enough, her persistent and communication was key for me and the seller, we communicated through Sarah as our solicitors were both non responsive at time, it was frustrating for us as it was taking over 5mths to buying my property. Most emails were replayed straight away, I was never left waiting long. Brilliant service from beginning to nearly end!!
Elaine · 13 October 2022
★★★★★ 5/5
Trustpilothave recently sold a property with…
I have recently sold a property with Richard Kendall, I would like to thank Mandy Bennett who has done more than her job offering advice and support at a difficult time.Thankyou
Charlotte · 13 November 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave a review
★★★★★ 5/5
GoogleRichard Kendall were great from start to finish with selling our home. They have great knowledge of the area and advised us well. I would definitely use them when moving again.
Ella · 13 June 2025
Agent replied · 10 August 2025
We really appreciate you taking the time to leave a review, thank you. Also that you would use us again when moving really puts a smile on our face.
★★★★★ 5/5
TrustpilotExcellent estate agent with friendly…
Excellent estate agent with friendly staff. Sophie was great at keeping us up to date at all times. I would definitely buy/sell through Richard Kendall again.
Abi · 24 April 2023
Agent replied · 15 June 2024
Thank you for the review for Sophie
★★★★★ 5/5
TrustpilotA big thank you to Karen Marijewko…
A big thank you to Karen Marijewko whose expertise and professionalism helped us through a very stressful time.How refreshing to have someone so understanding and friendly on the end of a phone who will chase things up on your behalf and keep you informed. We wouldn’t be settled in our new home now if it wasn’t t for Karen s help and advise.
Beverley · 21 October 2022
★★★★★ 5/5
TrustpilotProfessional; friendly, local estate agents
We recently sold our house in the UK before moving to the USA. Donna and Suzy assisted in the process and helped keep the whole thing going and minimised all stress in the house selling process. Our house sold very quickly and Suzy and Donna took care of everything from there to completion. They really pushed at the end as we were due to get on our flight to the USA and needed a prompt close on the house. We didn’t doubt them for a second! And even better, we barely lifted a finger!
Meg · 7 September 2022
Agent replied · 15 June 2024
Thank you for leaving a review
★★★★★ 5/5
TrustpilotWhere to start....
Where to start......we have used Richard Kendall for almost 30 years buying and selling 6 different properties over that time. On every occasion we have received the most professional, courteous and friendly service. Our last two dealings were managed by Liz Cooke who is the most delightful and professional person to deal with. We actually requested Liz for our latest sale because we knew we’d be in safe hands, she didn’t disappoint! We hope our next purchase is a Richard Kendall property so that we can be assured it’ll be handled professionally.
Kevin · 7 September 2022
Agent replied · 15 June 2024
Thank you for leaving a review for Liz Cooke.
★★★★★ 5/5
GoogleBrilliant service. Would highly recommend. Sarah was so helpful and understanding. Kept me informed every step of the way. Thank you
Sarah · 29 August 2023
Agent replied · 28 August 2024
Thank you for leaving a review for Sarah.
★★★★★ 5/5
Trustpilot100% Recommend
We recently sold our home through Richard Kendall and had amazing service from start to finish, that I must mention all involved! David valued our property and was so polite, friendly and informative. Andy took beautiful photos and had the vision to show our home to its full potential. And Donna provided excellent service through the sales progression to completion and went the extra mile to, not only keep us in the loop at every stage, but to chase all other parties involved in the onwards chain to speed up the process! We won’t be in a rush to move again but if/when we do, we would absolutely use Richard Kendall again! Thank you all so much!
Natalie · 4 September 2022
Agent replied · 15 June 2024
Thank you for taking the time to leave a review.
★★★★★ 5/5
TrustpilotEllie is a credit to Richard Kendall
Ellie has been great throughout our 6 month tenancy from start to finish. We made a request in the renewal that required liaising with the leaseholder and the freeholder management, she managed to get it sorted within 2 working days! Communication was excellent, keeping me updated with necessary info and always polite. Credit to Richard Kendall!
Laurence · 5 June 2023
★★★★★ 5/5
TrustpilotFrom the start of proceedings to…
From the start of proceedings to completion we have had 5* treatment from all the staff. Amanda was an absolute gem keeping us informed as to the progress of our sale, sometimes ringing us daily. Amber helped us all the way through trying to find a suitable property to buy. Golden Wonders all of you.Thanks from Garry and Ann
AnnC · 3 March 2023
★★★★★ 5/5
TrustpilotI would like to thank Karen Marijewko…
I would like to thank Karen Marijewko for all the help with the purchase of my new house. And Liz and Joanne for the sale of my old house. They was very professional and friendly and kept me informed every step of the way. I would highly recommend Richard Kendall to anyone.
Graham · 20 September 2023
★★★★★ 5/5
GoogleFantastic Estate Agents. Went the extra mile at all times and made house moving as stress.ess as possible. Liz was absolutely superb. Would strongly recommend them, they were always available, very personal and always happy to chase up everyone else who may not quite work with theirs
We'd. Great.
John · 30 August 2017
Agent replied · 28 August 2024
Thank you so much for your feedback. We very much appreciate the time you've taken to highlight the service you received and we will certainly let Liz know your kind words.
Good luck in your new home.
Many thanks
★★★★★ 5/5
TrustpilotMandy was fantastic!
Mandy was fantastic!! Good clear communication throughout the whole process. Questions were also answered promptly. Highly recommended!!
H · 26 November 2023
Agent replied · 15 June 2024
We really do appreciate you taking the time to leave a review for Mandy, thank you
★★★★★ 5/5
TrustpilotWe are completing today on our house…
We are completing today on our house purchase. This has taken some time but Karen Marijewko has been wonderful at keeping everyone communicating and the purchase progressing. Thanks Karen for your efficiency.
Sarah · 12 August 2022
Agent replied · 15 June 2024
Thank you for your review
★★★★★ 5/5
TrustpilotGreat customer services
Great customer services, excellent communication Amy was really great and supportive. I felt I was listened to.the agency followed up issues with electrical appliances
Veronica · 18 May 2023
Agent replied · 15 June 2024
Thank you for leaving Amy at our rental department a review.
★★★★★ 4/5
TrustpilotI can highly recommend Richard Kendall…
I can highly recommend Richard Kendall as an Estate Agent. They kept us up to date,were friendly,reliable and professional. Catherine and Shireen were very supportive in what was a challenging move !
Linda · 5 August 2022
Agent replied · 15 June 2024
Thank you for leaving a review
★★★★★ 5/5
GoogleVery professional, always kept us informed about what was happening! Couldn't fault Sarah - she did a great job! Thanks Richard Kendall
Louise · 3 September 2025
Agent replied · 9 September 2025
We are delighted to hear that Sarah kept you fully informed throughout and made the process such a positive experience.
★★★★★ 1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service from Richard Kendall's, we put our house on the market after being valued by Simon Kendall , 3 months later and we have had one viewing, no contact from Richard Kendall's, I have made numerous phone calls to recommend changing photos, sharing it on social media, lowering the price. Its difficult to see why they charge so much when I am the one telling them how to advertise my property.I have now put in notice to withdraw the property and spoke to a rather rude weekend manager who said that I was unable to speak with Simon Kendall as he deals with the letting side of things, funny how he was keen to speak to me when I was considering putting the house up for sale and now he's unavailable for the next 2 weeks!Extremely disappointing service from Richard Kendall's and I would not advise anyone to sell their home with this agent.
Mrs · 24 July 2022
Agent replied · 15 June 2024
We are sorry you have found cause to complain regarding your current service. We have since spoken and we look forward to working with you in the coming weeks. Thank you for your feedback.Richard Kendall Estate Agent
★★★★★ 4/5
TrustpilotI sold my house through Richard Kendal…
I sold my house through Richard Kendal ans it completed in June 23 and whilst it wasn't straightforward that was not down to Richard Kendal. Amanda kept us fully informed and up to date with progress. All in all I was happy with how the sale went.
Vanessa · 27 December 2023
★★★★★ 5/5
TrustpilotVery professional and communicative
Very professional and communicative. Jessica was such a massive help whilst I was moving out and nothing was too much. I would definitely recommend
Katherine · 27 April 2023
Agent replied · 15 June 2024
Thank you for leaving the review.
★★★★★ 5/5
TrustpilotExceptional service.
Exceptional service.Liz kept me informed throughout the whole process.
Rosemary · 20 April 2024
Agent replied · 15 June 2024
Thank you for leaving a review.
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