5/5
TrustpilotBrilliant and efficient
Rating only, no written review.
Trusted Agent profile
Reeds Rains (Newtownards) reviews
★★★★★
1,977 reviews across 2 platforms
2 Frances Street, Newtownards BT23 4JA
Part of Reeds Rains (Newtownards), see every office.
Reeds Rains (Newtownards)'s Newtownards office at 2 Frances Street is rated 3.7 out of 5 across 1,977 reviews on two platforms, including 43 Google reviews rated 4.7. The 1,934 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Newtownards office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotPoor service
Rating only, no written review.
Agent replied · 17 June 2024
Hi Sylvain - I've sent you a request for more information, thanks
5/5
TrustpilotProfessional and trustworthy.
Rating only, no written review.
Agent replied · 17 June 2024
Thank you!
5/5
TrustpilotExcellent service
Rating only, no written review.
Agent replied · 17 June 2024
Great to hear. Thanks
5/5
TrustpilotExcellent service very professional.
Rating only, no written review.
5/5
TrustpilotSimple and fast
Rating only, no written review.
1/5
Trustpilotworst service and unpleasant experience
Rating only, no written review.
Agent replied · 17 June 2024
Hello Silvia,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
GoogleRating only, no written review.
5/5
TrustpilotVery helpful in every way
Rating only, no written review.
1/5
TrustpilotLazy and useless will never use again .
Rating only, no written review.
Agent replied · 17 June 2024
Hello Tracy and Paul,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
1/5
TrustpilotAwful awful letting agent.
Rating only, no written review.
2/5
GoogleRating only, no written review.
1/5
Trustpilotdont use them no help
Rating only, no written review.
Agent replied · 17 June 2024
Hi David,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotExcellent service and customer care
Rating only, no written review.
5/5
TrustpilotWorks well on my behalf.
Rating only, no written review.
1/5
TrustpilotNot recommend .
Rating only, no written review.
Agent replied · 17 June 2024
Hi Hunter,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please could you let us know some more details about your experience? Kind regards,Reeds Rains
5/5
TrustpilotExcellent service
Rating only, no written review.
5/5
Trustpilotexcellent and very professional
Rating only, no written review.
1/5
TrustpilotDo not rent off these people.
Rating only, no written review.
Agent replied · 17 June 2024
Hello Vicky,We are very sorry to read your review. Please can you let me know which branch you had dealings with?Kind Regards,Reeds Rains
5/5
TrustpilotGreat service
Rating only, no written review.
5/5
TrustpilotVery professional and friendly
Rating only, no written review.
5/5
Trustpilotgreat service.
Rating only, no written review.
1/5
TrustpilotBad very bad indeed
Very bad indeed.
1/5
TrustpilotVery slow and disappointing service.
Rating only, no written review.
Agent replied · 17 June 2024
We're sorry you weren't happy with your experience. We'd really like to know more. Please contact our Customer Relations Department on salescomplaint@reedsrains.co.uk and we can try and address the issues. Thank you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Reeds Rains (Newtownards)
How many reviews does Reeds Rains (Newtownards) have?
Reeds Rains (Newtownards)'s Newtownards office has 1,977 reviews across two platforms: 43 on Google, 1,934 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Reeds Rains (Newtownards)'s rating?
Reeds Rains (Newtownards) is rated 3.7 out of 5 across all 1,977 reviews, and 4.7 out of 5 on Google from 43 reviews, checked 9 October 2026.
Where is Reeds Rains (Newtownards)'s Newtownards office?
Reeds Rains (Newtownards), 2 Frances Street, Newtownards BT23 4JA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.