Reeds Rains (Newtownards) reviews

★★★★★ 5/5

Trustpilot

Tara at Reeds Rains is awesome at her job

I've recently sold a property through Reeds Rains Estate Agent Catford branch, the estate agent I felt with was a lovely lady named Tara. Our sale had a lot of ups and downs and it took a little while for us to get to complete the sale. If it hadn't been Tara and her attention to detail, excellent communication, professionalism, and support during the sale my wife and I might have just pulled out. Tara and her work ethnic is the only reason we stayed and because of that we have now completed a sale on a second and third property. Should we ever need any help or just to ask a question Tara was always there and for that we are both extremely grateful for everything she did, truly she went above and beyond the call of duty to make sure we understood what was happening, but most of all, that we were happy. I would definitely recommend Reeds Rains and Tara to friends and f family if they ever need to sell or purchase a property. BIG THANK YOU from me and my wife, great job.

Jayson · 9 June 2026

★★★★★ 5/5

Trustpilot

Reeds Rains at Guisborough. The best estate agent.

Reeds Rains at Guisborough are super efficient, friendly and kind. If they say they will do something you can totally rely on it being done. All their staff are great and so it is perhaps wrong to pick anyone out, but Cathy is extraordinarily efficient and very kind as well as having a charming manner and a realistic attitude to the complications that inevitably arise particularly with period houses.

Caroline · 5 June 2026

★★★★★ 5/5

Trustpilot

Highly recommend

I used Reeds Rains initially to manage a rental and then to sell the property. I highly recommend them. They are professional but welcoming, nothing is ever too much. They always kept me in the loop, even during a difficult sale, going out of there way to keep me up to date with everything. I’d like to thank Adele in particular.

Laura · 22 May 2026

★★★★★ 5/5

Trustpilot

The Reeds Rains team have been…

The Reeds Rains team have been brilliant, it may have been a long journey but they have been so helpful throughout the process. Grace is an angel, she is so lovely and have gone above and beyond to reassure us and help with the sale of our house and the buying of our forever home! Definitely recommend.

L · 4 May 2026

★★★★★ 5/5

Trustpilot

Sale of a much loved family home.

All the staff that I spoke to were unfailingly polite, efficient and helpful. As the first person from Reeds Rains whom I met face to face, Miles Tarbox was an excellent representative for the company. His valuation of the property was accurate and although rather lower than I needed, Miles showed great sensitivity in managing my expectations and the difficult situation I found myself in of having to sell the family home to pay care fees, and needing to do so very quickly. The sales particulars, photographs, etc were produced quickly and to a high standard. I received regular updates by phone and email and felt very well informed about the progress of my sale throughout. I am so pleased that I chose Reeds Rains over other local agencies and would happily recommend them to other vendors.

J · 24 June 2026

★★★★★ 5/5

Trustpilot

We can’t thank Reed Reins enough for…

We can’t thank Reed Reins enough for the support & seamless service we experienced. They went above & beyond guiding us through each step & advising when we’re unsure. I would highly recommend. Thank you 😊

Alison · 7 September 2026

★★★★★ 5/5

Trustpilot

Owen Diamond and colleagues in Liverpool City Centre office

Owen Diamond and his colleagues in the Liverpool City Centre office advised us on the sale of 2 flats. They quickly found buyers but the conveyancing process was, in both cases, fraught with difficulties. Owen and the team were very supportive throughout and did what they could to facilitate the deals. RR are excellent in communicating and, even when Owen was not in the office, a colleague could quickly and accurately provide an update from the screen. All round, an excellent service.

Graeme · 15 September 2025

★★★★★ 5/5

Google

A first class service from Reeds Rains Newtownards from the outset to completion. Ryan who valued our home was most professional and no pressure was put on us. He gave us lots of useful information on how best to prepare our home for sale. The viewings handled by Stephen and Guy went smoothly and they kept me informed every step of the way. I would highly recommend Ryan and his team at Reeds Rains Newtownards for anyone considering putting their home on the market.

Patricia · 1 September 2025

★★★★★ 5/5

Trustpilot

Highly recommend - professional and empathetic

I rented a property through Reeds Rains and dealt with Thom - who was brilliant! I was in a tricky spot having been given notice to leave a previous rental due to landlady returning and he understood the urgency of a move, but also took into account me still needing to be in the area for my children's schooling and work. He communicated with me well throughout, and found me my ideal place which we all now love!

Kelly · 19 September 2025

★★★★★ 4/5

Trustpilot

Very good experience overall

Very good experience overall. People were always very helpful and made us feel valued. On occasion we had to tidy up/hoover, turn-off lights, reset blinds, etc. after viewings which was very frustrating.

Geoff · 14 September 2026

★★★★★ 5/5

Trustpilot

Great work

Helen, Keeley and her team are great and a pleasure to work with. The went above and beyond with difficult buyers, and current occupants to help secure the right buyer!

Mr · 21 September 2026

★★★★★ 5/5

Trustpilot

Not a bad experience overall.

Property well presented when advertised. Lots of viewings organised. Had two failed offers, for genuine reasons, but final and successful offer pushed through relatively quickly. Thanks to staff, particularly Andrea, Abbie and Sue, keeping us well informed at all times. Finally I think RR commissions compare well to competition.

David · 13 May 2026

★★★★★ 5/5

Trustpilot

Reeds Rains in Yardley is an excellent…

Reeds Rains in Yardley is an excellent company to deal with. Viewings are conducted without any rush. The staff are really polite and answered all questions. The agents really made the buying process very pleasant. A big thank you to the whole team at Reeds Rains Yardley.

Melvin · 19 May 2026

★★★★★ 5/5

Trustpilot

Wouldn’t go anywhere else!

From the moment we enquired with Reeds Rains in Clevedon to the moment we sold our property, they were nothing short of helpful, engaging and there when we needed them. We had bumps along the way with various parts of the chain falling through but Reeds were on it. Always available to answer any questions we had. If we ever sell again, Reeds will be our team. Thanks to everyone who helped along the way. Would recommend you guys in a heartbeat! Thank you 😁

Me · 29 August 2026

★★★★★ 5/5

Trustpilot

Highly recommend Reed Rains Kennington

We can highly recommend Reed Rains Kennington to sell your property. It was a difficult decision to sell my mother’s house, and they supported us throughout. They kept us informed at every stage of the process and gave good advice when needed.

Rosemary · 22 May 2026

★★★★★ 5/5

Trustpilot

Great service from Kate and the team at…

Great service from Kate and the team at Chapel House. They did a fantastic job marketing the property and did lots of accompanied viewings for us.

Diane · 26 August 2026

★★★★★ 5/5

Trustpilot

Delighted with sale support

I’ve used Reeds Rains for the sale of all my houses over the years, and always had great service. Andy was brilliant with the valuation and market-ready process and Carole did brilliantly with the viewing.

Julie · 24 June 2026

★★★★★ 5/5

Trustpilot

I chose Reed Rains as they are an established company in my area

I chose Reed Rains as they are an established estate agent within the area and felt they were best placed for the sale of my house and it proved to be the right choice. Communication throughout was constant and informative. The lines of communication were ideal as I dealt with the same person throughout. Within two weeks I agreed a sale and cannot thank Reed Rains enough for this.

Anthony · 9 September 2025

★★★★★ 5/5

Trustpilot

Highly Recommend, great and supportive

My experience has been great with Reeds Rains, from first speaking and organising things with Andy, to Roy carrying out viewings, and Kathleen and the team helping me through the selling process. Highly recommend Reeds Rains.

Shaun · 15 May 2026

★★★★★ 5/5

Trustpilot

Amazing team from start to finish

Amazing team from start to finish. Would definitely recommend. Tina and Adele especially Made the move a lot less stressful with their support . Thank you ☺️

Dianne · 22 June 2026

★★★★★ 5/5

Trustpilot

Very pleasant negotiator

Aaron Smith is a extremely pleasant and sympathetic negotiator. On time for viewing, with a cheerful personality.

Patricia · 29 August 2026

★★★★★ 4/5

Trustpilot

Friendly and professional. Reeds Raine's have been very helpful…

Reeds Raine's have been very helpful from the start. They are helping us every step and the property is now sold . We have sold the house belonging to my wife's stepfather who is now in a care home as we have power of attorney.We knew it would be stressful to sell but reeds Raine's Pontefract office have been very helpful and professional.

Herbert · 27 August 2026

★★★★★ 5/5

Trustpilot

As a long time landlords with the…

As a long time landlords with the newland Avenue office, we were confident when choosing Steve, Tony and their team to take care of our own house sale …… superb communication, attention to detail proved successful when arranging the many viewings in a very short space of time which I’m confident will produce a buyer for our lovely home very soon THANKYOU

Kevin · 1 September 2026

★★★★★ 1/5

Trustpilot

Horrendous!

The response to my initial review (posted on 28th November, below) is as unsatisfactory as the service. Whatever the company claim now, I can evidence all of the concerns I listed. Further, almost three weeks after the moving date, problems persist. The fridge and freezer were not working and the tenant lost £130 of food. He is still without a working oven and has no access to the electric meter to obtain an initial reading. The latter is especially concerning because the hot water tank heats up constantly and then drains itself: imagine how much this is costing! Various items are broken (door handles, toilet seat) and there is black mould around the windows, very unhealthy. The tenant is facing Christmas with a microwave meal. How unacceptable is this! Happy Christmas, ReedsRains., , , , , -Dealing with this company has been a nightmare, for myself and the tenant for whom I acted as guarantor. Annabel Gilbey was the nominated negotiator but emails and phone calls to her went unanswered. On one occasion, the tenant drove several hundred miles for a viewing, leaving home at 5am but no-one turned up. A phone call would have been helpful. Sending a text when the negotiator knew he was travelling was not. We were sent repeated requests for information, money and urgent legal confirmations - none of which were necessary had the negotiatior or her colleagues acted professionally. The Branch Manager Justin Barton must bear the greatest responsibility for this. My concerns can be evidenced if this is necessary.

Lynda · 20 December 2024